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Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: We are seeking a motivated AI Engineering intern to support the development and implementation of an AI-powered deep research agent for This role offers hands-on experience with cutting-edge large language models, cloud infrastructure, and enterprise software development. Primary Duties/Responsibilities: • Large Language Models (LLMs):, • Understanding and working with commercial/proprietary LLMs such as Gemini( Google), GPT(OpenAI) and Claude Sonnet (Anthropic)for high performance, large context, and multimodal tasks., • Familiarity with open-source/self-hosted LLMs like Llama from Meta and Mixtral from (Mistral AI)., • Design & Planning Phase:, • Requirements Gathering: Using Confluence for documentation and collaboration., • Architecture Design: Creating system diagrams and workflows with Lucidchart., • Prototyping: Designing UI/UX prototypes in Figma., • Project Management: Tracking tasks and progress in Jira., • Data Preparation & Management: Cleaning, transforming, and organizing data for use in AI/ML workflows., • Development Framework & Tools:, • Core LLM Frameworks: Using LangChain or LlamaIndex for orchestrating LLM applications., • Agent Frameworks: Building multi-agent systems with Semantic Kernel, CrewAI, and LangGraph., • Prompt Management: Managing and optimizing prompts with LangSmith., • Vector Databases & Search:, • Implementing semantic search and retrieval using Vertex AI Vector DBs, • Backend Development:, • API Framework: Developing RESTful APIs with FastAPI (Python)., • Message Queue: Integrating asynchronous communication with Apache Kafka and Redis Streams., • Frontend Development:, • Web Framework: Building user interfaces with React or Angular., • UI Components: Utilizing Material-UI for consistent, modern UI elements., • IDE: Using Google AI Studio for AI application development., • Development Tools:, • IDE: Writing and debugging code in VS Code., • AI Assistants: Leveraging GitHub Copilot and Cursor for code suggestions and productivity., • Version ControlManaging code with GitHub, or GitLab., • Code Quality: Ensuring code quality and standards with SonarQube, ESLint, and Pylint., • Model Fine-tuning & Customization:, • Fine-tuning Platforms: Using Vertex AI Tuning for model customization., • Training Frameworks: Training and experimenting with models in PyTorch, TensorFlow, or JAX., • Efficient Training: Applying parameter-efficient fine-tuning (PEFT) methods like LoRA and QLoRA., • Synthetic Data: Generating synthetic data., • Evaluation: Assessing models with HELM, lm-evaluation-harness, and custom benchmarks., • Testing Stack:, • LLM-Specific Testing: Using RAGAS, and DeepEval for LLM evaluation; LangSmith Evaluators for prompt testing; hallucination detection., • Deployment & Infrastructure:, • Containerization: Packaging applications with Docker., • Orchestration: Managing containers at scale with Kubernetes and Google GKE., • Cloud Platforms:, • Using Google Cloud Platform (GCP) services such as Vertex AI for ML, GKE for Kubernetes, Cloud Run for serverless deployment, and Cloud Functions for event-driven tasks., • LLM-Specific Monitoring:, • LLM Observability: Monitoring LLM performance and usage with LangSmith and Weights & Biases., • Cost Tracking: Monitoring and optimizing costs with OpenMeter and custom dashboards., • Quality Monitoring: Setting up continuous evaluation pipelines to ensure model quality and reliability., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • Working towards a PhD degree and you have in AI/ML/Computer Science., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Internships at Veolia: Gain hands-on experience building and maintaining work plans and schedules, updating work order data, coordinating with supervisors and field crews, and producing basic reports to track schedule performance. Primary Duties/Responsibilities: • Assist with building and updating work plans and schedules., • Assist with maintaining HXGN work order data., • Assist with coordinating priorities with supervisors and field crews., • Assist with tracking completion and schedule performance., • Assist with reviewing workforce and resource plans for constraints., • Assist with researching city/county ordinances affecting field work., • Assist with documenting processes and supporting continuous improvement., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working toward a four-year engineering degree and currently a junior in Environmental, Civil, Mechanical, or a related field such as Construction or Project Management., • Resource planning and workload concepts., • Data analytics skills to interpret datasets and deliver actionable insights. Additional Information Pay Range: $20.00 to $24.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Plans, directs and oversees the operations at the Haworth Water Treatment Plant. Manages workforce to operate, maintain, and modify facilities in compliance with applicable policies/ procedures, regulations, and laws ensuring the continuous supply of potable water. Primary Duties/Responsibilities: • Routinely meeting with staff to discuss work plans and department goals, provide counsel regarding priorities, problem situations, etc., • Ensuring compliance with NJDEP license requirements for the satellite facilities., • Ensuring operational compliance with Safe Drinking Water Act regulations., • Ensuring operational compliance and reporting for plant residuals management., • Directing workforce to accomplish daily operations and maintenance of treatment/production facilities., • Completing performance reviews of reports as required., • Ensuring knowledge transfer., • Managing company assets efficiently., • Assisting in preparation of annual capital and expense budgets and reviewing/reporting budget activity on a regular basis., • Ensuring appropriate operator licensing for departmental staff., • Implementing emergency response on 24-hour basis, and for scheduling personnel to be available for response. Ensure all facility emergency response plans are updated and staff is trained/familiar with the plan contents., • Working with other VWNJ functional groups to schedule facility improvements, preventative and corrective maintenance., • Coordinating with EHS&S personnel in conducting department safety and training programs and ensuring that staff adheres to required regulatory and internal EHS&S policies and procedures., • Working with Human Resources to manage personnel effectively, including conflict resolution within the framework of a collectively bargained workforce environment., • Coordinating technical training programs and access to education opportunities for staff, identifying opportunities for improvement to existing training processes., • Developing and continuously improving Standard Operating Procedures (SOP’s)., • Proactively sharing resources across teams., • Ensuring appropriate customer satisfaction levels., • Adhering to operating budget and regulatory compliance requirements., • Providing leadership and motivation for subordinates., • Facilitating communication among personnel and departments., • Ensuring coordination between operations staff and engineering/capital management/contractors to ensure continuity of plant operations and successful capital project development and delivery., • Continuously improving systems, processes, and procedures as measured by KPIs., • Efficiently utilizing resources., • Managing inventory items as required.Qualifications Education/Experience/Background: • Bachelor’s degree in Engineering or related technical field is desirable., • Minimum 5 years experience in water treatment operations or water engineering., • Strong Computer skills with working knowledge of Microsoft Office Suite, SCADA, GIS and hydraulic modeling software, • Understanding of hydrology and hydraulic principles., • Operational knowledge of wells, pumps, and related equipment., • Understanding of chemistry for sampling and treatment procedures., • Excellent management and supervisory, interpersonal, and problem-solving abilities., • Strong communication skills, both written and oral., • Must be able to deal effectively with all levels of staff, management and organized labor groups., • Proficient with planning, budgeting and variance analysis., • Knowledge of water utility operations, maintenance and construction practices., • Ability to negotiate with contractors., • Ability to work on emergency stand-by., • Ability to be Emergency Response Officer for Haworth WTP., • Familiar with related safety practices., • The incumbent must be able to read and understand Engineering and site plans, specifications and as-built drawings., • Must be able to read and write. Ability to learn new water industry technology and teach., • NJDEP Water Treatment Plant Operators License (T4) is preferred, • Minimum NJDEP Water Treatment Plant Operators License (T2), • Must be able to walk on uneven terrain; climb ladders, hills and stairs; enter confined spaces, moderate lifting up to 25 pounds; sit, stand and walk for long periods at a time., • Must be able to speak, see clearly and hear. Must be able to smell gasses. Additional Information Pay Range: $110000 to $125000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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