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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    1 day ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • ABA Behavior Technician Position - Bronx
    ABA Behavior Technician Position - Bronx
    2 days ago
    Part-time
    West Bronx, The Bronx

    About the Lighthouse Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication. We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive. Job Description Lighthouse is seeking passionate and dedicated Behavior Technicians to join our team of professionals. As a Behavior Technician, you will provide one-on-one ABA therapy to children with autism and other special needs under the supervision of a Board Certified Behavior Analyst. As you build a relationship with children and their families, your work will directly contribute to their growth, development, and improved quality of life. Salary Range $22-28 per hour Responsibilities Your responsibilities as a Behavior Technician at Lighthouse will include the following: • Implement ABA therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA)., • Provide one-on-one therapy sessions to children, following individualized treatment plans tailored to their specific needs., • Teach and reinforce appropriate social, communication, and behavioral skills in a supportive and structured environment., • Foster a positive and engaging therapeutic relationship with clients, promoting their independence and well-being., • Conduct assessments, collect data, and track progress to ensure effective treatment outcomes., • Collaborate with the BCBA and interdisciplinary team members to review progress, address concerns, and modify treatment plans as necessary., • Communicate effectively with parents/caregivers, providing updates on therapy goals, progress, and strategies for generalization of skills to the home setting., • Maintain accurate and detailed documentation of therapy sessions, including progress notes and data collection., • Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in ABA therapy. Ideal Candidate If you're seeking a position that is fulfilling, impactful, and offers room for growth, this is for you! Join our warm and collaborative team of experienced therapists and make a difference in the lives of children with special needs and their families. Our ideal candidate is someone who: • Is passionate about working with children on the autism spectrum and individuals with special needs., • Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families., • Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team., • Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation., • Can adapt to the individual needs of each client and implement appropriate strategies to support their progress., • Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload., • Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills., • Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules. Requirements • Candidates must have a high school diploma or equivalent, • Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required. Department: BT/RBT

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  • Tax Program Director
    Tax Program Director
    1 month ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Case Manager
    Case Manager
    1 month ago
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a compassionate and organized Case Manager to support clients by assessing their needs, coordinating services, and helping them achieve personal, social, or healthcare-related goals. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing quality client care. Key Responsibilities: Conduct client assessments to identify needs, goals, and available resources. Develop, implement, and monitor individualized service or care plans. Coordinate services with healthcare providers, social service agencies, community organizations, and other stakeholders. Maintain accurate and confidential client records and documentation. Monitor client progress and adjust service plans as needed. Advocate for clients to ensure access to appropriate services and resources. Provide crisis intervention and support when necessary. Educate clients and families about available programs, benefits, and community resources. Ensure compliance with organizational policies, regulations, and ethical standards. Prepare reports and participate in team meetings and case reviews. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related field (preferred). Previous experience in case management, social services, healthcare, or a related role is preferred. Strong interpersonal, communication, and organizational skills. Ability to manage multiple cases and prioritize tasks effectively. Knowledge of community resources and support services. Proficiency with electronic record-keeping systems and Microsoft Office applications. Ability to maintain confidentiality and professional boundaries. Preferred Qualifications: Case Management certification or relevant professional licensure. Experience working with diverse populations. Bilingual skills are a plus. Work Environment: Office, healthcare facility, community-based organization, or remote setting. May require local travel for client visits, meetings, or community outreach activities. Benefits: Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Retirement savings plan

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  • Site supervisor
    Site supervisor
    2 months ago
    $100000–$125000 yearly
    Full-time
    Fordham Manor, The Bronx

    Site Supervisor — Bronx VA Medical Center ER Renovation We are a commercial construction firm specializing in federal healthcare projects, and we're hiring an experienced Site Supervisor to lead our Emergency Room renovation at the Bronx VA Medical Center. About the project Full renovation of the Emergency Department at an active VA medical facility. Work will be phased to maintain ED operations throughout construction, requiring strict ICRA, ILSM, and infection control compliance alongside coordination with VA staff, clinicians, and patients. What you'll do • Run daily field operations: crews, subs, schedule, safety, and quality, • Enforce ICRA and ILSM protocols and lead infection control risk mitigation in an occupied healthcare facility, • Coordinate directly with VA COR, facility staff, and clinical leadership on phasing, shutdowns, and access, • Lead daily huddles, weekly OAC meetings, and subcontractor coordination, • Maintain daily reports, photo documentation, and compliance records to VA and federal standards, • Enforce site safety per OSHA, VA, and corporate standards — zero-incident culture, • Manage Davis-Bacon compliance on site (certified payroll coordination with PM), • Drive the schedule, identify constraints early, and escalate risks before they become claims What you bring • 7+ years as a site superintendent on commercial construction projects, ideally healthcare, • Prior VA, DoD, or USACE project experience strongly preferred, • Documented experience with ICRA (Infection Control Risk Assessment) and ILSM in active healthcare environments, • OSHA 30 required; CHC (Certified Healthcare Constructor) and CQM-C a plus, • Strong familiarity with VA-specific safety protocols, badging, and security requirements, • Proven ability to phase work in an occupied, mission-critical facility, • Ability to obtain VA site access (background check required), • Excellent communication with federal clients, design teams, and trade partners Why this role • Mission-driven work directly serving veterans, • Established firm with a strong federal/VA portfolio and pipeline, • Competitive salary, vehicle/truck allowance, full benefits, 401(k) with match, and performance bonus, • Real ownership of the project — you run the field Location: Bronx, NY (on-site daily) Employment type: Full-time Compensation: Commensurate with experience To apply, send your resume and a brief summary of your VA or federal healthcare project experience.

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