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Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings, • Conduct consultative needs analyses to tailor product recommendations for each prospective customer, • Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions, • Complete all required sales documentation accurately, including dispositioning, order entry and reporting, • Participate actively in sales meetings and training sessions to support team goals and professional development, • Achieve monthly sales targets across high-speed data, mobile, landline phone and video services, • Monitor competitors’ activities within your territory and communicate relevant information to your manager Working Conditions • Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather, • Minimal time in an office environment, • Exposure to moderate noise levels What You’ll Bring to Spectrum Required Qualifications Education • High School Diploma or equivalent work experience Skills • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision, • A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle Preferred Qualifications Experience • 2+ years sales or relevant work experience Skills • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed Physical Requirements • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 #LI-CF1 SDT212 2026-82188 SDT212 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. What You’ll Bring to Spectrum Required Qualifications Education • High School Diploma or equivalent work experience Skills • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision, • A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle Preferred Qualifications Experience • 2+ years sales or relevant work experience Skills • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed Physical Requirements • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 \nCompany Description Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job Description Overview Cellular Sales is Growing! Average and High-End Sales Consultants earn $56000 – $124000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+. Why Join Cellular Sales Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust. What We Offer We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here’s what you’ll get when you join us: • Life-Changing Income: The highest commissions in the industry, • First rate health benefits: Including health/vision/dental, and life insurance., • Security for your future: 401(k) with ROTH option to save for retirement., • Performance Incentives: Top performers receive trips, gifts, and prizes., • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders, • Advancement Opportunities: We promote from within and encourage growth, • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success, • Community Involvement: Impact the lives of people where you live through local events and volunteering Responsibilities As a sales Consultant, you will service the customer’s needs, make recommendations based on their specifications. • Develop new consumer and business accounts, • Provide outstanding service during and after the sale, • Recommend changes in products and services, • Stay current on the newest technology products and services What We Are Looking For • Driven, enthusiastic people with a positive attitude, • Willingness to learn and utilize proven techniques to grow your business, • Effective verbal, written, and interpersonal skills, • Self-motivated to successfully manage responsibilities, • Strong negotiating and follow-up skills, • Understanding of new technology products and services If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. Opportunity awaits, apply today!

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for an Outside Sales Representative to join our Rexel, USA team in Cheektowaga, NY! Summary: The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service. What You'll Do: • Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering, • Increase business by generating sales to new customers and by selling additional products to existing customers, • Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets, • Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives, • Establish and maintain customer relationships, • Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs, • Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle, • Work with management, credit, and customers to resolve payment issues promptly, • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends, • Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge, • Maintain accurate and timely records including sales call schedules and expense reports, • Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions, • Utilize and champion digital tools, customer solutions and services to gain a competitive advantage, • Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need • 3+ years of sales or electrical industry experience, • Valid Driver’s License, • High School or GED - Required Knowledge, Skills & Abilities • Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs, • Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills, • Ability to prioritize and manage multiple tasks and deadlines, • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence, • Product and application knowledge essential, • Highly self-motivated, • Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%, • Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%, • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%, • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%, • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%, • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: • Up to 10 pounds - Occasionally – up to 20%, • Up to 25 pounds - Occasionally – up to 20%, • Up to 50 pounds - Occasionally – up to 20% Working Environment: • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%, • Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%, • Handles or works with potentially dangerous equipment - Occasionally – up to 20%, • Travels to offsite locations - Constantly – at least 51% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job DescriptionWachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Benefits Package: Company Paid! • Medical, Dental, Prescription & Vision Benefits, • Life, AD&D, and LTD insurance, • Paid Vacation and Holidays, • Company-Matched 401K and IRA Retirement Savings, • Per-Diem paid when overnight travel is required, • Drive time and mileage paid for use of a personal vehicle when travel is required, • Company vehicle provided after orientation Requirements:, • Field installation experience in security environments: Fire Alarm /Intrusion / Access Control, • NICET certification (Preferred), • Current/valid state required Physical Security license and/or Life Safety license in the applicable technology., • Knowledgeable about NFPA standards, including NFPA 70 and 72, • Work schedule mainly during the day 8 am to 5 pm, with some night shifts., • Available and willing to work at heights of 20’-60’ on lifts., • Experience reading blueprints and site maps., • Experience with multiple Intrusion/Access system manufacturers is a plus., • Assist with pre-installation opportunities by designing and planning technical solutions., • Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools., • Excellent customer relationship and communication skills; verbal and written., • Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle, • Computer/laptop/smartphone proficiency., • Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus., • Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems., • Valid driver’s license with a clean driving record; no DUI or DWI in the last three years. Responsibilities:, • Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN., • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work., • Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements., • Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts., • Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics., • Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes., • Tests to ensure all newly installed fire alarm systems and component devices are operational., • Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA., • Perform any other duties not specifically statedherein, but which your supervisor may assign., • Ensure all work complies with current codes and regulations., • Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment., • Conduct tests to ensure all newly installed systems and component devices are operational., • Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements.Travel and Training, • Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years), • Willingness to travel moderately (up to 20–30%) and work flexible shifts, including overnights, • Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation Based on experience/qualifications. About: Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful. We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries. Follow us on Facebook, Instagram, Twitter, and LinkedIn. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionIT Director Charlotte, NC or Buffalo, NY — Hybrid | Full Time | Corporate / Information Technology About UsAffinity Group is one of the fastest-growing food sales and marketing agencies in North America. The company represents major food brands and partners with distributors and operators across its Food Service and Retail divisions. Our stated purpose is “Your Bridge to Success.”Position SummaryThe IT Director leads Affinity Group’s day-to-day technology operations, keeping systems, networks, and business applications running reliably across a hybrid, multi-office workforce. This role oversees IT support, infrastructure, security, and vendor relationships, and partners with leadership across the Food Service and Retail divisions to plan and deliver technology that supports the business. Scope of the Role • People Supported: About 850 people across the organization., • Offices: 41 offices, each fronted by its own firewall., • Wireless & Switching Sites: 36 of those offices with local switching and wireless on site, covering 33 switches and 63 access points., • Servers: About a dozen Windows servers on two hypervisors at two sites, plus two domain controllers and a Remote Desktop farm., • Team: Two IT technicians as direct reports. MSP, • Regions: Six U.S. regions, plus Canada, plus two acquired companies that currently keep their own systems. Key Responsibilities, • IT Operations: Manage day-to-day IT operations, including network, server, endpoint, and cloud infrastructure across all Affinity Group offices., • Support & Help Desk: Lead and prioritize the IT help desk function, ensuring timely resolution of employee support requests and tracking recurring issues., • Systems Administration: Administer core business systems and platforms (e.g., Microsoft 365, CRM, and other line-of-business applications), coordinating upgrades, integrations, and access management., • Security & Compliance: Implement and maintain data security, backup, and disaster recovery practices; monitor for vulnerabilities and coordinate remediation., • Vendor & Third-Party Risk: Manage relationships with IT vendors, the managed service provider, and telecom/internet carriers, including contract renewals, performance, and assessment of third-party security and business risk., • Budget & Planning: Plan and track the IT budget, evaluate new tools and equipment purchases, and recommend cost-effective solutions., • Projects: Lead technology rollouts (new hardware, software, or office setups) from planning through deployment and training., • AI Governance: Own governance of AI-assisted tools and automation used within IT, ensuring their use follows Affinity Group's AI and development policies and gets appropriate review., • Strategy & Growth: Partner with senior leadership on the IT roadmap and budget as the business grows, including evaluating what stays in-house versus with outside partners., • Cross-Team Collaboration: Partner with Sales, Marketing, and Operations leaders across both divisions to understand technology needs and support regional teams., • Documentation & Training: Maintain documentation for systems, processes, and IT policies, and train employees on tools and security best practices.Required Qualifications, • Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent hands-on experience., • Prior experience managing IT operations, systems administration, or a help desk/support function.Hands-on ability across the following areas:, • Microsoft 365 and Microsoft Entra ID administration, including Exchange Online, SharePoint, Teams, and licensing., • Microsoft Intune and Windows endpoint management., • Windows Server, Active Directory, Group Policy, Hyper-V, and Remote Desktop Services., • Backup and recovery, and infrastructure monitoring., • Business network administration across many small offices, including Cisco Meraki firewalls, Aruba Instant On switching and wireless, and domain name service., • Endpoint and email security, multi-factor authentication, and a password vault., • Microsoft Azure at a small-business scale, including scheduled automation and secret storage., • IT service management in a help desk platform, including assets, change, and a knowledge base., • PowerShell scripting, source control, and AI-assisted automation., • Vendor and license management for hardware, software, and telecommunications., • Strong written and verbal communication, with the ability to explain technical topics to non-technical staff., • Proactive, detail-oriented, and comfortable managing multiple priorities across a distributed, multi-office organization.Nice to Have:, • Microsoft certifications relevant to this environment (e.g., Microsoft 365 Certified: Administrator Expert, Azure Administrator Associate, or Security Operations Analyst Associate)., • ITIL Foundation, for IT service management practice., • PMP or a similar project management certification., • A security certification such as CompTIA Security+ or (ISC)² SSCP/CISSP.What to Expect, • Full-time schedule; hybrid work arrangement with in-office days at the assigned location., • Availability for occasional after-hours or on-call support for critical system issues., • Some travel to regional offices may be required., • Prolonged computer work.Benefits, • Medical, dental, and vision coverage., • 401(k) retirement plan., • Paid time off and company holidays.Equal Opportunity StatementAffinity Group is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment decisions are based on qualifications, merit, and business need. Pay Range: $120,000- $135,000 The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR sIzxBAd18o

Job Description Job Description: Managed Services System Administrator Reports to: Service Delivery Manager Position Summary The Managed Services System Administrator is responsible for resolving complex, high-severity, and systemic technical issues across managed customer environments. This role supports Managed Services by serving as the final technical escalation point when issues exceed Level 1 and Level 2 scope, requiring deeper technical expertise, cross-system analysis, and permanent resolution. This position requires advanced technical capability across Microsoft 365, identity, endpoint management, networking, servers, cybersecurity tools, and customer environments. The Managed Services System Administrator strengthens service delivery by identifying root causes, implementing permanent fixes, improving system stability, and reducing repeat escalations. Key Responsibilities Complex & High-Severity Issue Resolution • Resolve complex, high-severity, and systemic incidents that require deep technical expertise., • Troubleshoot issues across users, workstations, Microsoft 365, networking, security tools, servers, and customer environments., • Own escalated issues through resolution, reassignment, or proper escalation., • Communicate findings, impact, and next steps clearly during critical issues. System-Level Troubleshooting & Optimization • Perform advanced troubleshooting to improve reliability, performance, and scalability., • Identify configuration, performance, or system issues creating recurring support impact., • Implement approved optimizations that improve customer environment stability., • Recommend improvements when systems or tools create unnecessary support load. Final Technical Escalation Authority • Serve as the highest technical escalation point within Managed Services., • Provide decisive resolution when issues exceed Level 1 and Level 2 scope., • Support the team by clarifying technical direction during complex escalations., • Escalate to the CTO when architectural direction, standards changes, or exceptions are needed. Root Cause Analysis & Permanent Fixes • Identify root causes of recurring, critical, or high-impact issues., • Implement permanent corrective actions to prevent repeat incidents., • Recognize patterns across tickets, customers, tools, and environments., • Recommend training, SOP, documentation, or standards updates when needed. Execution within CTO-Defined Standards • Execute technical work in alignment with CTS technical standards, architectures, and guardrails., • Identify environments, tools, configurations, or processes that do not align with standards., • gaps, conflicts, unsupported workarounds, or technical risks., • Provide clear technical context when standards are unclear or difficult to apply. Advanced Technical Documentation & Knowledge Sharing • Document complex resolutions, system changes, and permanent fixes., • Maintain clear ticket notes in ConnectWise Manage and update IT Glue when needed., • Share knowledge with Level 1 and Level 2 technicians to reduce unnecessary escalations., • Improve visibility into repeat issues and known fixes. Managed Services Stability Improvements • Implement fixes, optimizations, and configuration improvements within managed environments., • Reduce repeat incidents, escalation volume, and recurring technical disruption., • Improve the reliability and dependability of managed customer environments., • Escalate architectural concerns or standards-related changes to the CTO. Autonomy & Decision Boundaries The Managed Services System Administrator is expected to resolve complex technical issues independently within approved CTS standards, defined scope, and customer environments. This role may make technical decisions related to troubleshooting, remediation, optimization, and permanent fixes. This role escalates security concerns, major customer-impacting issues, unsupported workarounds, architectural gaps, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies Microsoft 365: Understands how identity, access, permissions, Exchange Online, Teams, SharePoint, Intune, and sign-in behavior impact the user experience and can resolve or escalate complex tenant, security, or policy issues with clear technical context. Modern Cloud & Endpoint Management: Understands how device management, cloud access, endpoint compliance, application deployment, and remote work tools impact the user experience and managed customer environments. Legacy Infrastructure: Understands how traditional infrastructure, Active Directory, servers, permissions, group policy, DNS, DHCP, file shares, and hybrid environments impact daily operations and support stability. Networking: Understands how network availability, routing, access, firewalls, VPNs, switching, wireless, VLANs, ISP issues, and infrastructure issues impact customer experience and system reliability. Cybersecurity: Understands how security controls, user behavior, access policies, endpoint protection, email security, and customer risk impact support delivery and technical decision-making. Root Cause Analysis: Uses structured troubleshooting to identify the actual cause of complex or recurring issues instead of relying on temporary workarounds. Documentation & Escalation Quality: Maintains clear ticket notes, documents complex resolutions, updates IT Glue when documentation is missing or inaccurate, and escalates with full context and recommended next steps. Customer & Team Communication: Communicates clearly with customers and internal teams during escalations, supports Level 1 and Level 2 technicians, and contributes to a more consistent service experience. Behavioral Target A steady, analytical, and technically strong administrator who works well within structure, follows standards, documents clearly, and takes ownership of complex issues. This person should be calm under pressure, curious, accountable, and focused on permanent resolution rather than temporary fixes. Success Looks Like The Managed Services System Administrator resolves complex and escalated issues accurately, documents work clearly, identifies root causes, and escalates with the right technical context when needed. Success is reflected in fewer repeat incidents, stronger support for Level 1 and Level 2 technicians, improved documentation, and better visibility into technical gaps, standards issues, and customer environment risks. Customers receive more stable and dependable support, and the Managed Services team becomes more consistent, efficient, and less dependent on the CTO for day-to-day escalations. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

Job Description GTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safety I Quality I Customer Obsession I Speed I Agility The Sr. Network & Systems Engineer serves as the senior technical engineering resource within GTI's Infrastructure organization. Reporting to the Network & Infrastructure Manager, this role is responsible for engineering, implementing, modernizing, and supporting GTI's enterprise infrastructure across manufacturing facilities, corporate offices, and cloud environments. This position leads the technical execution of enterprise infrastructure initiatives, including network implementations, Microsoft cloud platforms, virtualization, server infrastructure, operational technology (OT), and major infrastructure projects. The role also serves as the primary Tier III escalation point for complex infrastructure and networking issues while mentoring junior technical staff. Success in this role is measured by successful project delivery, infrastructure reliability, technical innovation, documentation quality, and the ability to build scalable technology solutions that support GTI's continued growth. Strategic Responsibilities Enterprise Infrastructure Engineering • Design, implement, and maintain enterprise Windows Server, VMware, Azure, Microsoft 365, storage, backup, disaster recovery, and endpoint management solutions., • Engineer enterprise infrastructure upgrades, migrations, lifecycle replacements, and modernization initiatives., • Develop infrastructure standards, documentation, and engineering best practices.Enterprise Network Engineering, • Design, implement, and support enterprise LAN/WAN, routing, switching, wireless, VPN, firewall operations, VLANs, internet connectivity, and manufacturing networking., • Perform network performance tuning, troubleshooting, and capacity planning., • Support secure and reliable connectivity across all GTI facilities.Microsoft Cloud & Collaboration Platforms, • Engineer and support Microsoft 365, Azure, Entra ID, Active Directory, Exchange Online, SharePoint Online, Teams, Intune, and OneDrive., • Implement tenant improvements, identity services, and cloud modernization initiatives.Infrastructure Project Delivery, • Lead the technical implementation of infrastructure projects from planning through operational handoff., • Deliver new facility network implementations, office expansions, network refreshes, Azure migrations, Microsoft 365 initiatives, server refreshes, storage upgrades, telecommunications upgrades, and infrastructure supporting new business systems., • Coordinate technical activities with vendors, contractors, and internal stakeholders.Operational Technology (OT), • Support manufacturing technology infrastructure including plant networking, MDF/IDF rooms, fiber, wireless, cameras, badge systems, rack infrastructure, UPS systems, and facility technology.Tier III Engineering & Operational Support, • Provide Tier III support for complex infrastructure and networking issues., • Perform root cause analysis, proactive monitoring, automation, scripting, documentation, and continuous improvement initiatives., • Develop and maintain technical standards, SOPs, and engineering documentation. Leadership Responsibilities • Serve as the senior technical mentor for Systems Administrators and Help Desk personnel., • Provide technical leadership during infrastructure projects and major incidents., • Assist the Network & Infrastructure Manager with technical planning, standards development, and solution reviews., • Review engineering designs and recommend improvements., • Promote operational excellence through automation, standardization, and documentation. Qualifications Required • 7+ years of enterprise infrastructure, systems engineering, or network engineering experience., • Strong expertise with Microsoft Azure, Microsoft 365, Entra ID, Active Directory, VMware, Windows Server, enterprise networking, storage, backup, and disaster recovery., • Experience delivering enterprise infrastructure and networking projects., • Strong troubleshooting, communication, documentation, and analytical skills.Preferred, • Experience in manufacturing or multi-site operational environments., • Experience supporting ERP infrastructure and enterprise business systems., • PowerShell or other infrastructure automation experience., • Experience with operational technology (OT) environments., • Relevant Microsoft, VMware, Sophos firewalls, Ubiquiti Access Points/Controllers, or networking certifications. Success Metrics • Successful delivery of infrastructure projects on time and within scope., • High availability and reliability of enterprise infrastructure., • Improved network performance and Microsoft cloud platform stability., • Reduction in recurring infrastructure issues through engineering improvements., • High-quality technical documentation and adherence to standards., • Effective mentoring and technical leadership across the Infrastructure team.Perks & Benefits GTI offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy Policy Terms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description GTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safety I Quality I Customer Obsession I Speed I Agility Position Summary The Network & Infrastructure Manager is responsible for leading GTI's Infrastructure organization and delivering reliable, scalable, and modern technology services across all facilities. This role oversees enterprise networking, servers, cloud platforms, Microsoft 365, Azure, operational technology, and end-user infrastructure while managing the Infrastructure team responsible for day-to-day operations. The position serves as the operational owner of GTI's infrastructure environment, leading major infrastructure projects including new facility deployments, network implementations, Microsoft platform initiatives, infrastructure modernization, and enterprise technology upgrades. Working closely with ERP, Digital Transformation & Modernization, Enterprise Data & Analytics, Cybersecurity, Operations, Engineering, and Facilities, this role provides the technology foundation that enables GTI's Enterprise Information Technology Ecosystem. Strategic Responsibilities Infrastructure Operations • Own day-to-day enterprise infrastructure operations across all GTI locations., • Provide operational ownership of Windows Server, VMware, Azure, Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint Online, Teams, Intune, storage, backup, disaster recovery, and endpoint management., • Ensure platform availability, resiliency, scalability, and operational excellence.Enterprise Networking, • Own enterprise LAN/WAN, wireless, VPN, routing, switching, firewall operations, internet connectivity, and plant networking., • Lead network architecture, lifecycle planning, and infrastructure modernization.Infrastructure Project & Program Management, • Lead infrastructure projects from planning through implementation and operational handoff., • Manage new facility network implementations, office and plant expansions, infrastructure refreshes, Microsoft 365 initiatives, Azure migrations, telecommunications projects, and business system infrastructure deployments., • Develop project plans, budgets, schedules, risk registers, and executive status reporting.Operational Technology, • Oversee plant technology infrastructure including MDF/IDF rooms, fiber, rack infrastructure, wireless, cameras, badge systems, UPS, and facility technology., • Partner with Facilities, Manufacturing, and Engineering on expansion projects.Vendor & Service Management, • Manage MSPs, ISPs, infrastructure vendors, and implementation partners., • Develop infrastructure standards, documentation, lifecycle plans, and operational KPIs.Cross-Functional Collaboration, • Partner with the Cybersecurity Manager on secure infrastructure standards and remediation., • Provide infrastructure services supporting ERP, Digital Transformation, Enterprise Data & Analytics, and business applications. Leadership Responsibilities • Manage Systems Administrators, Network Engineers, Infrastructure Specialists, and future infrastructure staff., • Provide leadership for the Microsoft 365, Azure, Entra ID, SharePoint Online, Exchange Online, Teams, Intune, Active Directory, VMware, Windows Server, storage, and backup platforms through the Infrastructure team., • Assign priorities, manage workload, conduct performance reviews, mentor staff, and support career development., • Establish operational standards, governance, documentation, and continuous improvement initiatives., • Support budgeting, capacity planning, technology lifecycle management, and resource planning. Qualifications Required • 7–15+ years of enterprise infrastructure, networking, cloud, or IT operations leadership., • Strong Microsoft 365, Azure, VMware, Windows Server, networking, storage, backup, and disaster recovery experience., • Experience managing technical teams and large infrastructure projects., • Experience supporting multi-site manufacturing or operational environments.Preferred, • Experience supporting ERP infrastructure and enterprise business systems., • Operational technology (OT) and plant infrastructure experience., • PMP or equivalent project management experience., • Experience leading enterprise modernization initiatives.Perks & Benefits GTI offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy Policy Terms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking a talented Strategic Account Manager - Government for our Buffalo, NY territory. In this role, you will be responsible for selling products and/or services to local, state and federal government agencies and providing high-quality customer service. Accountabilities Include: • Sell products and/or services to government agencies., • Generate new customers within the assigned territory., • Service and expand the business of the existing customer base., • Present technology solutions to customers in professional environments., • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team., • Follow up on sales leads for new and existing customers in a timely and professional manner., • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team., • Respond to requests for information, requests for quotes and requests for proposals., • Work closely with Prime and Subcontractors to meet customer expectations., • Negotiate terms of agreements with government agencies., • Participate in the determination, organization, and selection of product mix based on customers’ needs., • Identify and define the scope of work for the proposal process., • Understand and interpret construction project specifications., • Develop and maintain strong product and industry knowledge, recognizing local industry trends., • Keep accurate pipelines via customer relationship management software., • Negotiate with suppliers and vendors and determine pricing., • Work with management to develop a competitive pricing structure., • Work directly with customers on solution value propositions., • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts., • Learn various technology solutions and demonstrate those solutions to customers., • Attend job-related training, as offered by the Company as well as self-driven learning efforts., • Perform other duties as assigned. Requirements for Success: • Associate’s degree or equivalent relevant work experience., • Minimum of 5 years of sales experience with government sales experience preferred., • Familiarity with voice and data solutions, including wired and wireless IP communications, video systems, and mass notification solutions., • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Maintain product and sales credentials and/or certifications., • Maintain a clean driving record. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Only resumes that include your most recent experience/position will be considered. \nCompany Description Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections. Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Run content programs from start to finish: setting up strategy sessions, building content programs, leading teams and relationship with our developers, writing and editing, measuring and optimizing results. Lead, define, and execute high -quality content (web pages, blog posts, news, in -depth stori

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview: The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: • Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision., • Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile's value. Recommend wireless solutions, including price plans, data services, handsets, and accessories., • Deal Negotiation: Negotiate and close deals., • Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings., • Sales Approaches: Create effective sales approaches, solutions, and proposals., • Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts, • Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: • High School Diploma/GED (Required), • 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred), • Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: • At least 18 years of age, • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

The pay for the position includes a base rate of $16.00 per hour plus uncapped commission potential. The average with commission is $21.00 per hour with the opportunity to make more. Unlimited Commissions Health, dental, vision, and life insurance Paid sick days and company holidays Employer matched 401K Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 750+ locations in 43 states employing 2,600+ employees Verizon discounts, sales contests, and incentives Opportunity for growth and advancement Community involvement opportunities Same day pay options Amazing company culture What Will You Do In Your Role? You will get to know your customers and to discover their needs. You will provide them with individualized customer service in order to equip them with the wireless products and services they need. As a Wireless Sales Representative, you will practice Russell Cellular's core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Wireless Specialist for Russell Cellular, a Verizon Authorized Retailer. Duties & Responsibilities Include: • Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service, • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events, • Contact current customers via phone for additional sales opportunities, • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities, • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties, • Develop and monitor action plans for the accomplishment of daily/month sales goals Job Requirements • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired, • Motivation and an inner drive to learn, grow, and excel, • A knack for technology and the ability to learn wireless quickly, • Ability to work nights, weekends, and holidays as need be, • Ability to lift 50lbs, • Open availability during store hours Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Take the lead at the center of where it all happens our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off-site events as needed. And you won't be in this alone. We offer best in class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have: • Excellent communication and leadership skills, • Three or more years of sales and/or customer experience in telecommunications or a related industry, • Prior management experience, • Well-developed planning, analytical and problem-solving skills, • Familiarity with wireless terminology, industry trends and AT&T mobility systems, • The ability to collaborate with key stakeholders on initiatives beyond store walls. Additional requirements include: • Strategic perspective and the ability to champion change., • Inspiring your team through high performance, collaboration, and teamwork, • Utilizing professional expertise to solve problems and analyze issues., • Taking initiative and striving and creating results Our Assistant Store Managers earn $47,500 - $71,300 + $18,000+ commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage, • 401(k) plan, • Tuition reimbursement program, • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays), • Paid Parental Leave, • Paid Caregiver Leave, • Additional sick leave beyond what state and local law require may be available but is unprotected., • Adoption Reimbursement, • Disability Benefits (short term and long term), • Life and Accidental Death Insurance, • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal, • Employee Assistance Programs (EAP), • Extensive employee wellness programs, • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today.

Job Overview: This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effortthat's where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit-sharing bonus, your earning potential is truly unlimited for those who are motivated to win. If you're ready to take control of your income and build a rewarding career, we can't wait to see what you bring to the teamapply today! A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond sellingit's about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations. Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store. Career Development, Paid Time Off, Paid Community Time, Paid Employees Matter Day, Generous Community Grant Opportunities, Employee Resource Groups, Medical, Dental, Vision, 401K with Company Match, Long-Term and Short-Term Disability, Critical and Accident Benefits, Family Related Time Off, Employee Assistance Program, Employee Referral Program, Verizon Wireless Discount Options, Rewards and Recognition. Do you have Telecommunication or wireless sales experience, Experience working in a fast-paced wireless retail sales position, Energized by a competitive, goal-driven sales environment where performance is rewarded. Qualifications At least a high school diploma, Ability to work guaranteed full-time hours, Ability to work a flexible schedule including nights, weekends, and holidays, Ability to work in a retail, storefront environment, Reliable transportation. This position may require the ability to work in multiple locations, Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time, Ability to lift 10 pounds as needed, Ability to travel is approximately 10%, based on the needs of the business, Legally authorized to work in the U.S. TCC is an Equal Employment Opportunity employer and is committed to celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. A job for which military candidates are encouraged to apply.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview: This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. Job Responsibilities: • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs, • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement, • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations, • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives, • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required), • 6 months of customer service and/or sales experience, Retail environment. (Preferred) Knowledge, Skills and Abilities: • Change Agility (Required), • Communication (Required), • Customer Problem Solving (Required), • Customer Service (Required), • Engaging People (Required), • Multitasking (Required), • Sales (Required), • Teamwork Orientation (Required), • At least 18 years of age, • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $18.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: • On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine., • You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers., • You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance., • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs., • Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our Retail Sales Consultants earn between $16.25 - $17.65 per hour plus up to $13,700 + in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage, • 401(k) plan, • Tuition reimbursement program, • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)., • Sick leave, • Paid Parental Leave, • Adoption Reimbursement, • Disability Benefits (short term and long term), • Life and Accidental Death Insurance, • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal, • Employee Assistance Programs (EAP), • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Tonawanda:1730 Niagara Falls:RET/RET It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Transwave provides a paid training program designed to develop aspiring Tower Technicians. It is currently accepting new candidates! No prior experience needed. With paid training, we will teach you the safest and best methods of tower climbing, as well as tower technology. Coursework covers safety, basic rigging and fall protection, principles of electricity, fiber optics, wireless technology, cell components, and antenna basics. COMPENSATION: $20-$24 based on experience. Weekly per diem checks are issued where room and board is applicable. Job Description: Tower Techs must be able to adhere to rigid safety standards while ensuring quality work in a fast-paced environment. Once training is completed, jobs will include various aspects of tower construction, maintenance, and troubleshooting. You may be climbing in excess of 300 ft. in all weather conditions, with the exception of hazardous situations. In addition, our technicians install antennas and lines on towers and buildings for microwave and wireless communications systems. Tower Techs travel Monday through Friday and are home on weekends. Qualifications: NO PRIOR TOWER CLIMBING EXPERIENCE NEEDED! • A good attitude and willingness to learn!, • Candidates must also have a valid driver's license and a clean driving record. Additional Information: All candidates are subject to pre-employment background and drug screenings and must be able to meet the physical requirements of the position. Candidates should have the ability to learn how to climb heights greater than 300 feet and must be able to travel overnight during the week and over weekends as needed. A clean driving record is required, and you must be able to pass random drug screens. We offer competitive compensation and benefits package, including Health, FSA, Dental, disability insurance, life insurance, as well as a 401 (k) plan, and paid vacation. Overtime hours at a time-and-a-half pay rate are frequently available. Safety is our #1 priority and we offer paid training! Transwave Communications Systems, Inc. is proud to be an EEO/AA and Veteran-Friendly employer. Any offer of employment is contingent upon passing a DOT Physical, drug screen, background check, and driver's license check, and candidates must maintain passing results throughout the term of employment with Transwave.

Conduct covert field surveillance with an emphasis on worker's compensation fraud and insurance fraud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Conduct covert field surveillance via both stationary and mobile surveillance., • Obtain professional quality video and photographic documentation of subjects., • Prepare and file comprehensive investigative reports using the information that was collected from surveillance investigations., • Upload video, photographs, audio files, and documents into the case management system., • Conduct scene investigations, interviews, recorded statements, etc., • Prepare written and recorded Statements from in-person interviews., • Provide legal testimony., • Other duties as assigned Skills and Qualifications • Minimum two years experience working as an investigator., • Ability to conduct covert field surveillance assignments., • Ability to communicate effectively, both orally and in writing., • Ability to gather data, compile information, and prepare reports., • Ability to provide legal depositions and testimony., • Ability to gather and organize evidence., • Ability to investigate and analyze information., • Knowledge of legal documentation procedures and requirements. Licenses/Certifications Requirements • Valid state-issued driver's license., • Current auto insurance., • Must possess a Private Investigator license in the state where work is performed. Required Equipment • A reliable vehicle., • Smartphone with access to the app store. Android OS7 or higher, Apple iOS 11 or higher., • Laptop computer with Microsoft Word, Windows, and wireless Internet connection., • Digital video camera with upload capability and accurate time and date stamp., • Covert camera. Working Conditions • As an hourly, non-exempt status employee, your job may require extended work hours and significant work travel. This includes occasional overnight travel, weekend and/or evening work, and working on holidays., • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes., • The worker is subject to outside environmental conditions: No effective protection from weather., • The worker is subject to both environmental conditions: Activities occur inside and outside. Physical Requirements The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl., • The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Work involves individuals to stay seated/sedentary for long periods of time., • Work involves moderate exposure to unusual elements, such as extreme temperatures, exposure to the sun, and various days and hours of scheduled work.

Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&T retailer in the U.S. With over 2,000 locations across 48 states, we believe in promoting from within and providing driven team members with real opportunities to advance their careers, explore new markets, and take on new challenges. As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and lifestyle. Many of our top leaders started as Retail Sales Consultants. This is more than just a job, it's an opportunity to build a career with a company that invests in growth and success. • Connect with customers and deliver exceptional in-store experience Recommend AT&T products, devices, and entertainment solutions Hit sales goals, earn commission, and grow your career Support store operations and work alongside a motivated team Build relationships in the local community and represent the AT&T brand, • Base pay + competitive commission plan ($40,000 to $50,000+ per year potential based on performance) New Hire Ramp-Up Bonus during your first 3 months Training and career growth opportunities Medical, Dental, Vision, Paid Time Off, and 401(k) Employee discounts on AT&T plans, • Strong communication skills and a positive, professional attitude Previous customer-facing experience required; retail or sales experience preferred A competitive, goal-oriented, and customer-focused mindset Passion for delivering exceptional customer experiences and building lasting relationships Flexibility to work evenings, weekends, and other business needs as required Reliable transportation to and from the assigned store location Must be at least 18 years old and legally authorized to work in the United States High school diploma or GED required Ability to work a minimum of 32 hours per week, including evenings and weekends as needed

LOW VOLTAGE FOREMAN QUALIFICATIONS:. LOW VOLTAGE FOREMAN COMPETENCIES:. LOW VOLTAGE FOREMAN PHYSICAL DEMANDS AND WORK ENVIRONMENT:.

We're innovating retail sales join us and experience the OSL difference!. Solid sales or retail experience preferred. We're a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms.

Job Description Lycamobile is seeking a talented Account Executive to join their Sales Team in Buffalo, NY. The individual will report to the Team Lead, Area Sales Manager or Regional Sales Manager. This position might be remote with a weekly commute to the Buffalo, NY office. Position: The position is responsible for driving sales performance and related metrics of the associated territory to maximize company revenue. This is an outside sales position. The Account Executive is accountable for all activities contributing to the success of Retailers in his/her area of responsibility, including but not limited to: sales volume, dealer inventory levels, training, relationship building, merchandising, small business consulting, and brand advocacy in a retail environment. Through the Account Executive’s effort in reinforcing, the goal is to grown the customer activation and replenish activities of the Retailers who are: actively promoting Lycamobile, sufficiently inventoried, properly merchandised, knowledgeable of Lycamobile products and services, and selling Lycamobile as a primary brand in the store’s portfolio. These Retailers are both Independent and National. Responsibilities: · Drive company revenue · Increase customer’s activations (sales by dealer to customers) in the assigned territory · Grow the distribution and ensure the Retailers have an adequate supply of stock & merchandising/marketing materials · Educate and train Retailers on service offerings, systems and processes · Maintain and build relationships with store personnel · Improve the customer experience within the retail environments · Report daily activity, store level conditions, trends, and competitive data · Provide feedback on Retailer and consumer interactions · Develop, implement, and maintain a business plan for the designated region, driving measurable results for stores · Conduct store visits and phone call within region · Continue to expand sales through establishing and maintaining Retailer contacts through potential new Retailer leads that they see while out in the field or by getting referrals from existing Retailers · Strengthen brand awareness in the channel through merchandising, display maintenance · Must take measurements for custom Branding requests Skills and Requirements: · At least 2-5 years wireless experience required · High school diploma or equivalent · Any combination of education and experience · Highly self-motivated and independent team player · Prior success meeting performance goals and requirements (prepaid wireless industry experience preferred) · Ability to take initiative and problem solve · Attention to detail and ability to multitask · Strong organizational skills with ability to coordinate and direct projects · Excellent verbal, written and presentation skills · Proficient in Microsoft Office, including Excel, Outlook, Word and PowerPoint · Valid driver’s license (at least 2 years in the US) · Bi-lingual Spanish preferred \nCompany Description About Lycamobile: The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\n\r\nLycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. We exist for workers and their employers — who are the backbone of our economy. That is where Centivo comes in — our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their medical bills. We’re building something better – a health plan that makes it easier for employees and their families to get the care they need at a price they can afford. Summary of role: The IT Help Desk Technician serves as a key point of contact for team members, providing both remote and in-person technical assistance while engaging regularly with internal staff across the organization to resolve issues and support day-to-day technology needs. This position supports desktop computers, applications, and related technology, including specification, installation, and testing of computer systems and peripherals within established guidelines. The role also involves maintaining existing hardware, software, and systems, as well as supporting new deployments. Responsibilities Include: Serve as the first point of contact for team members and partners by monitoring the ticket queue, inbox, and phone, and responding promptly and appropriately to issues and requests. Deploy Centivo equipment, including laptops and accessories, to new and existing team members, and manage asset recovery following team member departures. Provide account setup and onboard new employees, both in office and remotely. Document all requests and incidents thoroughly and in a timely manner using the IT ticketing system. Diagnose, research, and resolve Level 1 technical support issues; escalate Level 2 and Level 3 issues. Partner with the outsourced IT partner to carry out system upgrades, including service enhancements, certificate renewals, hot fixes, and security configurations. Create, modify, and maintain Entra user accounts, and configure permissions for groups, mailboxes, and other security policies. Follow IT best practices, policies, and procedures in coordination with other functional IT areas. Maintain the accessibility and availability of network resources, including servers, firewalls, wireless networks, email systems, and VPN appliances. Deliver systems training and day-to-day end-user software support. Install, repair, and maintain Centivo hardware and equipment. Qualifications: Education and Experience: Associate's degree or equivalent experience required. Minimum of 3 years of desktop support experience with Microsoft Windows. Minimum of 2 years of experience with Microsoft Office 365 and Entra. 2 years of experience with network and security infrastructure (VPN, firewall) Skills & Competencies: Proven organizational skills with attention to detail and follow-up Effective written and verbal communication skills Ability to work independently and as part of a team Ability to prioritize and manage multiple tasks simultaneously Comfort with ambiguity and working in environments without well-established policies and practices Ability to solve problems with minimal direction Work Location: Buffalo, NY office (on-site) Centivo Values: Resilient — This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient means we embrace challenges, follow through on commitments, and never avoid something just because it's hard. Uncommon — The status quo stinks, so we had to go out and build something better. We know the healthcare system isn't working for members, employers, and providers — so we're building it from scratch, in a way that actually works. Being uncommon means we simplify the complex, focus on efficiency over bureaucracy, and don't dodge the hard conversations. Positive — We care about each other. It takes energy to do hard stuff, build something better, and be resilient and uncommon while doing it. Because of that, we give kudos freely, give credit to others, and look for solutions rather than linger on problems. We take care of ourselves so we can take care of each other. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.