Work from home help desk jobs in North Tonawanda, New YorkCreate job alerts

Job Description Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: • Welcoming patients to the dental office, • Maintaining accurate patient records, • Answering all incoming calls and redirecting them or keeping messages, • Check, sort and forward emails, • Keep updates records and files, • Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: • 3 years of proven experience as front desk representative, agent or relevant position, • Familiarity with office machines (e.g fax, printer ect.), • Strong communication and people skills, • Good organizational and multi-tasking abilities, • Problem-solving skills, • Customer service orientation, • A high school diploma Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. Your Benefits & Perks: • BCBS High Deductible & PPO Medical insurance Options, • VSP Vision Coverage, • Principal PPO Dental Insurance, • Complimentary Life Insurance Policy, • Short-term & Long-Term Disability, • Pet Insurance Coverage, • 401(k), • HSA / FSA Account Access, • Identity Theft Protection, • Legal Services Package, • Hospital/Accident/Critical Care Coverage, • Paid Time Off, • Diverse and Inclusive Work Environment, • Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$23—$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in New York at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of New York. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency. Qualifications: • LMFT, LPCC, LCSW, LMHC, PsyD, • Current License in New York., • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • Preferred 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • Must have your own office space and are willing to provide in-person services in the Rochester area. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools: • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates, • An unmanaged device (a device not provided to you by another company/organization) Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device. Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The hourly compensation range for this role is listed below dependent on licensure and insurance payor that the client is using to pay for their session: In-Person Rates: $88-$123/hour for master's level license. $88-$143/hour for doctoral level license. Virtual Rates: $85-$130/hour for master's level license. $85-$140/hour for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in New York at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of New York. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency. Qualifications: • LMFT, LPCC, LCSW, LMHC, PsyD, • Current License and located in New York., • Certain payor relationships may exclude you from employment., • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • Required to have your own office space in the New York City area and are willing to provide in-person services. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools: • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates, • An unmanaged device (a device not provided to you by another company/organization) Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device. Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: • $113-$133/hour for master's level license., • $113-$143/hour for doctoral level license. Virtual Rates: • $110-$130 for master's level license., • $110-$140 for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Skills you’ll learn align with Computer Systems & Networks, Network Administration, Security and Information. You’ll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. The Army offer

Have a desire to work from home. Work from the comfort of your own home. Share your opinion and help influence brand decisions on services and products you use every day.

A company is looking for an IT Analyst - Level 1 Developer.Key Responsibilities Design, build, test, implement, and support applications throughout the software development lifecycle Troubleshoot problems with existing application code and provide level 3 application support Develop and deploy a

Have a desire to work from home. Work from the comfort of your own home. Share your opinion and help influence brand decisions on services and products you use every day.

A company is looking for a Support Analyst - Breakfix Prioritization.Key Responsibilities Monitor and analyze the global IT breakfix ticket queue to identify unhealthy conditions Manage escalations and manual override requests to maintain prioritization integrity Collaborate with stakeholders an

The Salvation Army (Southern) - JobID: 14504 [Nursing Assistant / Health Aide] As a Resident Assistant at Salvation Army USA, you'll: Provide support to shelter residents; Monitor the activities of the residents within the shelter environment as well as the physical facility by making minimum hourly

A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various channels Compiles and reviews orders related to billing program or service issues, correcting business

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges wit

A company is looking for a Customer Care Representative to join their Customer Success team.Key Responsibilities Serve as the primary point of contact for assigned accounts, ensuring exceptional customer experience with the software Provide ongoing training and troubleshooting assistance to custo

This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment.

Key Responsibilities Manage customer support tickets for tier 1 and tier 2 technical issues, ensuring timely resolution and customer satisfaction Serve as the first point of contact for customer sites, providing prompt response and resolution Leverage internal monitoring tools to efficiently dia

We are looking for a motivated and friendly Customer Service Representative to join our team and help support our clients with professionalism and care.

Key Responsibilities Handle inbound support requests via email, Slack, and scheduled calls Provide proactive training for heavy users on new features Support troubleshooting for iOS, Android, and web applications, including AI-powered analytics Required Qualifications Experience using LLMs (C

Remote working/work at home options are available for this role. We’re seeking reliable and motivated individuals who want to earn extra income from home. This flexible position allows you to set your own hours and work around your existing commitments.

Key Responsibilities Handle inbound/outbound calls and digital inquiries across various platforms Troubleshoot issues and provide clear solutions to students Meet and exceed KPIs related to efficiency and customer satisfaction Required Qualifications Bilingual in English and Spanish; Portugue

Remote working/work at home options are available for this role. This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.

Key Responsibilities Provide first-level technical support to Encompass users via phone, email, and remote desktop Troubleshoot and resolve technical issues related to the Encompass loan origination system Assist with the configuration and customization of Encompass settings to meet user needs

Remote working/work at home options are available for this role. Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz. Apply now to start exploring real ways t

Key Responsibilities Field incoming calls from members requiring emergency roadside assistance Document details of member distress and ensure their immediate safety Collaborate with teams to ensure smooth operation of Emergency Roadside Service Required Qualifications and Education Prior cust

Have a desire to work from home. Work from the comfort of your own home. Share your opinion to help shape better products and services.

Key Responsibilities Support and maintain mission-critical application systems for the Department of Veterans Affairs Monitor, troubleshoot, and analyze systems to ensure reliability and performance Participate in an on-call rotation for system support Required Qualifications High School dipl

Have a desire to work from home. Work from the comfort of your own home. Share your opinion and help influence brand decisions on services and products you use every day.

Key Responsibilities Analyze business processes and application functionality to identify improvement opportunities Provide day-to-day support for IT systems, including issue resolution and user assistance Document system configurations, workflows, and support procedures Required Qualifications

Have a desire to work from home. Work from the comfort of your own home. Share your opinion to help shape better products and services.

Key Responsibilities Support users with fast and efficient service, turning upset users into passionate advocates Coordinate logistics between buyers and sellers Provide feedback to Engineering and Operations Teams to improve processes and support business scaling Required Qualifications Expe

Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Ability to work within a team environment (R). Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insuran

Key Responsibilities Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner Collaborate with business users, developers, and vendo

Have a desire to work from home. Work from the comfort of your own home. Share your opinion to help shape better products and services.

Key Responsibilities Lead operational oversight of the remote Call Center and Medical Records teams Develop standardized workflows and performance metrics to ensure service consistency Recruit and develop high-performing remote services team members while driving a culture of accountability Req

Have a desire to work from home. Work from the comfort of your own home. Share your opinion and help influence brand decisions on services and products you use every day.

Key Responsibilities Assist Field Service Professionals with account maintenance and equipment scheduling via chat Troubleshoot application issues and conduct pre-install and post-install surveys Document interactions and provide solutions to reduce call volume Required Qualifications High Sc

Remote working/work at home options are available for this role.

Key Responsibilities Ensure customer satisfaction through deployment, adoption, and support of SharePoint initiatives Conduct training workshops, health checks, and post-implementation reviews Assist in product upgrades, migrations, and performance assessments Required Qualifications and Educat

Have a desire to work from home. Work from the comfort of your own home. Share your opinion and help influence brand decisions on services and products you use every day.

Key Responsibilities: Provide efficient and timely service to members via various communication methods Perform basic member service transactions and account maintenance Identify member needs, offer solutions, and follow up on transactions Required Qualifications: 1 year of retail experience

What You’ll Do: • Follow simple instructions to post marketing links across approved platforms • Stay consistent and focused on daily tasks • Track your activity and performance (we’ll show you how) What You’ll Need:

Key Responsibilities Processes and communicates authorization and schedule changes to ensure service coordination and client satisfaction Coordinates Care Partner teams to meet fill rate expectations and resolves payroll and billing questions Acts as a liaison for Field Supervisors and supports

Family Dollar - 791 Center St [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the

Key Responsibilities Answer help desk telephones and respond to moderately complex customer inquiries Assist customers in resolving complex technical problems related to software and hardware Log and track inquiries using a problem management database and maintain history records Required Quali

This position is a work from home position. Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers.

Key Responsibilities Handle Tier 1/2 Service Desk escalations through various communication methods Support 24/7 network and service monitoring activities and coordinate incident management Develop, maintain, and implement SOPs and documentation while closing out tickets after resolution Requir

Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Ensure a stable internet connection and a suitable home office setup. Ability to work independently with minimal supervision.

Key Responsibilities Work directly with customers to plan, implement, and maintain production deployments Troubleshoot endpoint deployments across various operating systems and resolve related issues Support and document endpoint architecture strategies and collaborate with cross-functional team

Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues. Occasional work to move/lift IT gear (PC’s and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) – (Ex :Movem