Work from home support jobs in Rochester, New York - Page 5Create job alerts

Job DescriptionDescription: Position Summary The RN Case Manager is responsible for completing initial and ongoing nursing assessments, supervising Home Health Aides/PCAs, developing and updating individualized care plans, and ensuring safe, high-quality care for clients receiving non-skilled home care services. This position focuses on assessment, evaluation, education, and regulatory compliance — not hands-on skilled nursing procedures. Essential Functions Initial & Ongoing Assessments • Conduct initial in-home assessments for all new clients, including evaluation of:, • Medical/functional history as it relates to the care plan, • ADLs, cognition, safety, home environment, • Risks, equipment needs, caregiver support, and overall ability to remain safely at home, • Complete 90-day, 6-month, and annual reassessments per DOH and payer requirements., • Identify any changes in condition and coordinate follow-up with appropriate providers or care managers., • Determine the need for Home Health Aide/PCA services and the appropriate frequency/scope of tasks. Care Planning & Oversight • Develop and maintain an individualized Plan of Care (POC) aligned with the patient's needs, goals, and authorized services., • Update care plans whenever the patient’s condition or needs change., • Educate patients and caregivers regarding safe home care practices, disease awareness, ADLs, emergency planning, and community resources. Supervision of Home Health Aides / PCAs • Conduct supervisory visits in the patient’s home to evaluate:, • Quality of aide performance, • Compliance with the care plan, • Patient satisfaction and safety, • Provide coaching, teaching, and corrective guidance to PCAs/HHAs as needed., • Document all supervisory contacts in accordance with DOH requirements. Coordination & Communication • Communicate with service coordinators, schedulers, MLTC care managers, physicians’ offices, and family members to ensure seamless care delivery., • Report significant changes in condition promptly to appropriate parties., • Participate in case reviews and quality improvement initiatives. Documentation & Compliance • Complete accurate, timely electronic documentation in accordance with DOH, Medicaid, MLTC, and agency standards., • Maintain knowledge of New York State LHCSA regulations, infection control requirements, and payer guidelines., • Associate Degree in Nursing (ASN) required, • Active New York State Registered Nurse (RN) license., • Experience in home care, community health, case management, or related setting preferred (LHCSA experience ideal)., • Strong assessment, communication, and documentation skills., • Knowledge of LHCSA regulations, MLTC requirements, care plan development, and supervision standards., • Valid NYS driver's license and reliable transportation., • Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties. We welcome applicants from diverse backgrounds and do not discriminate based on race, color, religion, sex, gender identity, disability, veteran status, or national origin.

K+ per year / Healthcare benefits / PTO - As a Customer Support Associate at Pomelo Care, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and complaints; Maintain accurate records of customer interactions and transaction

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

K per year / Health & dental insurance / 401k / PTO / Home office stipend - As a Customer Support Expert at GlossGenius, you will: Deliver best-in-class, personalized support to meet our high standards for customer satisfaction; Work with customers to understand their goals and address their challen

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at CoinTracker, you will: Provide exceptional customer service to our clients by responding promptly and effectively to inquiries and concerns; Troubleshoot and resolve technical issues related to our platform and

Call Center / Customer Service / Remote] - Anywhere in U.Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update recor

Job DescriptionWelcome to T-Mark Plumbing, Heating, Cooling, and Electrical, where passion meets purpose, and every day is an opportunity to make a difference. From the moment you step into our world, you'll feel the warmth of our family-like atmosphere and the pride that comes with being part of something truly special. For decades, we've been at the forefront of delivering exceptional service and exceeding customer expectations, with our unwavering commitment to 100% customer satisfaction driving everything we do. Our legacy of excellence is not just a badge of honor – it's a promise we make to each other and to our customers. We're currently seeking skilled Plumbers to join our tight-knit family. As a Plumber on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From installing new plumbing systems to diagnosing and fixing issues and everything in between, you'll be at the forefront of delivering top-notch plumbing services that our customers can rely on. As a Service Plumber at T-Mark, you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.As a T-Mark Plumber your responsibilities will include: • Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations., • Diagnosing and troubleshooting plumbing issues, recommending appropriate solutions and discussing options with customers. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits., • Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call., • Keeping track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items., • Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform., • Collaborating effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment., • Upholding professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience., • Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule., • Additional duties as assignedWe don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:, • Industry-Leading Compensation: We believe in rewarding excellence., • Fully Stocked Warehouse: We ensure you have the tools and support you need to excel, with a fully stocked warehouse., • Clean Fully Stocked Truck: We provide a clean, fully stocked take home truck that’s ready for any job., • Comprehensive Health Benefits: We offer health, dental, and vision insurance to keep you and your family covered., • Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day., • 401(k) Plan: Secure your future with our competitive 401(k) plan, including a generous company contribution., • Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents., • Tool and Boot Allowance: We provide a tool and boot allowance so you have the best tools to get the job done., • Training and Development Opportunities: We’re committed to your professional growth with training through our Service Professionals Academy and Resource Center!

What is Papa? \n \n Papa, Inc. connects compassionate individuals with older adults and families who can benefit from support and companionship in their daily lives. Papa facilitates these connections through its technology platform. \n \n We’re looking for kind, patient, and caring people who want to make a positive difference by offering companionship and everyday assistance to Papa Members. \n \n Papa is an ideal opportunity for those who enjoy helping others and want a flexible way to give back to their communities. \n \n No professional caregiving or medical experience is required. All services are non-medical. \n \n What You’ll Do: \n \n Transportation: Provide rides to Members' appointments and/or other local destinations. \n Non-Medical Companionship: Engage in conversation, go for walks, play games, or simply spend quality time together. \n In-Home Support: Offer light assistance with daily tasks such as, tidying up, laundry, meal prep, and other light tasks. \n Errands: Accompany Members on grocery runs, prescription pick-ups, and similar outings. \n \n Why Become a Papa Pal: \n \n Earnings: Start earning quickly and earn up to $22 per hour* \n Flexibility: Choose when, where, and how often to accept visit opportunities — with full control of your schedule. You decide which visits to accept based on your availability and preferences. \n Purpose: Build meaningful connections and make an impact in your community. \n \n Basic Requirements: \n \n \n Join Papa’s network of compassionate individuals and start creating meaningful connections with older adults and families in your area today!

Call Center / Remote] - Anywhere in U.K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to

Call Center / Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their companys health

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking Dental Hygienist who, under the direction of the Dental Director, will provide oral prophylaxis to patients. If you welcome the opportunity to apply your specialized experience in an environment where you can support staff whose mission is to make a difference and significantly impact our patients’ quality of life, please consider our Dental Hygienist opportunity. Requirements: The Dental Hygienist: · Checks patient’s medical records and heeds precautions as indicated. · Examines new patient’s mouth and reports any abnormality to doctor before proceeding with oral prophylaxis, followed by X-rays that may be required. · Takes and process X-rays. · Provides patients with topical fluoride treatments and application of sealants. · Provides patient with dental health education on an individual basis · Assumes responsibility for the cleanliness and care for dental hygiene operatory, darkroom and instruments take morning inventory of supplies, and orders and restocks as needed. · Instructs groups such as schools or churches on dental health education. · Charts conditions of decay and disease for diagnosis and treatment by dentist. · Maintains client confidence and protects operations by keeping information confidential. · Contributes to team effort by accomplishing related results as needed. · Effectively uses technology and office resource tools to accomplish job. · Reliable attendance in order to be present to maintain effective relationships and keep up with position responsibilities. Required Qualifications: · Completion of a recognized course in dental hygiene. · Mastery of dental procedures and techniques. Skill in working with children and medically handicapped. Ability to work with a diverse population. Bilingual (Spanish) abilities a plus. · Current Provider BLS/CPR through the American Heart Association and Infection Control Certification. Benefits: Jordan Health offers a competitive salary and full benefits. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare.

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Job Description Join Our Team as a Campus Minister with International Friendships, Inc. About Us: International Friendships, Inc. (IFI) is a dynamic, faith-based organization dedicated to offering life-changing hospitality and friendship to international college students. Our services include airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Work Schedule: • Full- or part-time options available with a flexible schedule., • Occasional evenings and weekends required for specific events/projects., • Attendance at several conferences each year, including IFI Staff Retreats. Pay Structure: • Develop a team to support salary, benefits, and ministry expenses., • Training provided to build a team of ministry partners., • Pay range typically $25,709 - $80,000 post-support development, based on experience and other factors. Benefits: • Paid vacation, sick leave, holidays, and more (eligibility required)., • Health benefits (medical, dental, vision) for eligible staff., • Flexible hours and work-from-home availability., • Opportunity to work with a growing Christian organization., • Staff care to support mental, social, and spiritual health. Responsibilities: Rochester Institute of Technology RIT is one of many colleges in the Rochester area that has hosted international students from across the globe. Many international students bring a range of experiences, ideas, talents and skills with them when they come here to study. They are eager to find out how life is lived in an American context as they study in Rochester. Rochester is a great place to show hospitality to international students and help them learn about living in America. This position is part of the Rochester ministry team and requires the candidate to live near the campus on which they will be serving. The Rochester Campus Minister will: • Encourage spiritual growth among international students, scholars, and their families through building relationships and hosting cultural events and Bible discussions., • Connect with student associations and mobilize volunteers to serve on a campus ministry team., • Adherence to IFI's statement of faith, core values, and policies., • Organized, detail-oriented, and able to work independently., • Strong interpersonal skills and enjoys working with people., • Proficient with technology, including Microsoft Office and Google applications. Education/Experience: • Minimum Bachelor's Degree., • Minimum one-year involvement in campus ministry or completion of IFI ISEED Program. Join Us: IFI is an equal opportunity employer. If you are dedicated to extending God's love globally and willing to adhere to our statement of beliefs, we welcome your application. Job Posted by ApplicantPro

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Up to $55K per year / Medical, dental & vision / 401k / PTO - As an Administrative Support Specialist at Clever Real Estate, you will: Manage daily administrative tasks such as scheduling appointments, responding to emails, and organizing documents; Coordinate with team members to ensure smooth work

Job DescriptionAttention Animal Enthusiasts and Leaders! Do you have leadership experience? Do you have experience working hands on with dogs? Do you enjoy both interactions with our furry and human friends alike? If you answered YES to all these questions... We want YOU! What we offer: • Competitive Wage, • Bonus Opportunities, • Consistent Scheduling, • Advancement Opportunities, • Warm and Friendly Interactions BENEFITS AND PERKS!! • The BEST coworkers!, • Stay active and work outdoors!, • Paid drive time between visits, • Paid Pet First Aid/CPR Certification, • Tips accepted from Our Clientele, • Employee Competitions, Incentives, and Bonuses, • Ongoing Training and Education, • Field Support While Working, • Real W2 Employee! Not an Independent Contractor! DETAILS: • 25-35 hours per week, • Shift is ~10-5pm Monday through Friday + One weekend per month, • On-Call availability is a must one week per month, • Service Area based on company needs (travel time will not exceed 30 minutes on average), • Admin time AND Field time is paid, • You will drive from house to house according to company schedule providing in-home pet care services, as requested by clientWhat We are Looking For:, • Must own your own vehicle, have a valid driver license, and maintain auto insurance, • Have leadership experience (at least 1 year), • Have prior experience working with dogs, • Be coachable and able to coach others, • Must have a smart phone w/unlimited data (and able to use our apps), • Must be over 18, • Must be able to handle large dogs that pull on leash, • Must be willing to commit for at least 8 months, • Must be comfortable with open and direct communication We are a top-rated, 5-star local dog walking and pet sitting company that has been providing exceptional service to our clients for over 12 years. Our commitment to excellence is what separates Rochester Dog Walkers from other options in the community. We will not settle for less, and our incredible team is at the root of this promise. Our team is made up of exceptional pet care professionals who are our dedicated staff of employees, and we never utilize independent contractors. It is our commitment to provide remarkable care with attention to the details, peace of mind, and a great experience for our clients and their pets. This is a part-time position with consistent hours available. No calls please, just fill out the application here and we will get in touch if your application meets our qualification! Powered by JazzHR I9P5bTZVFl

Job DescriptionAre you outgoing? Do you love helping people? We’re looking for talented marketers to join the Retail & Event Marketing Team at Renewal by Andersen, the #1 Window and Door Manufacturer in the country! This part time and full time flexible job is at our premier retail partner locations throughout the Rochester, NY area. This is an awesome opportunity to make fantastic money representing a product you can believe in. The best part? You determine how much you make. The more appointments you set, the more you earn. This position earns commission in addition to base pay. You're expected to earn $18 hourly + $250 - $500/ in commission each pay period, On average, employees earn $22/hr. Base pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. A typical schedule for part time would be working 3-5 days per week for 6-8 hours per shift. Full time would be Wed - Sun 8 hours per day. Working schedules can be discussed with your manager. Who are we?#1 Window & Door Manufacturer in the country; Renewal by Andersen is the window and door replacement division for Andersen Windows. We are one of the most trusted brands in America. We have over 100 years’ experience providing superior service to customers and products with proven performance. We are accredited by the Better Business Bureau.In this awesome opportunity, you’ll work on-site at our premier partners. You’ll talk to prospective customers in the store and book appointments for a no cost appointment with a Renewal by Andersen window expert. You may have seen us at past events like the Rochester Home and Garden, Cornhill Arts Festival and Fairport Canal Days; we are also in your local Tractor Supply, Walmart, and Ace Hardware. We’ll take you through our paid training and proven marketing methodology to ensure your success! You’ll follow up with feedback and info recaps with the team for next steps and earn a great wage, plus bonus and commissions. Requirements:- Authorized to work in the United States- High School Diploma or equivalent required- Valid Drivers License with a clean driving record- Reliable transportation to navigate to and from work- You’re a true people person- Motivated to help build the RBA footprint- Dedicated and dependable team player- Must be available during the day on weekdays and weekends- Must be able to lift 50 pounds Benefits (Employees working 20 or more standard hours per week):Competitive base pay + incentive compensation plan.Medical/Dental/Vision/Life InsurancePaid holidays plus PTO401(k) planProfessional DevelopmentA culture that supports work/life balanceAn environment where collaboration is key By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we’ve been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We’re a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As a Registered Nurse (Home Care Coordinator) based in the hospital, you’ll serve as the vital link between acute care teams, patients, and home health services — ensuring continuity of care and reducing readmissions through proactive planning and compassionate communication. What You’ll Do • You will collaborate with physicians, discharge planners, and hospital staff to identify patients who would benefit from home care and coordinate their safe transition home., • You will meet with patients and families to assess needs, answer questions, and develop individualized care plans that support recovery and independence., • You will manage the referral process, ensuring timely communication, accurate documentation in Home Care HomeBase (HCHB), and seamless coordination across disciplines., • You will educate hospital staff and physicians about HCR’s programs and specialty services to strengthen partnerships and improve patient outcomes., • You have a current, valid RN license issued by the New York State Department of Education., • You have a minimum of two years of experience in community health, home care, or hospital discharge coordination., • You possess excellent communication and interpersonal skills with a patient-centered mindset., • You have a strong understanding of home care eligibility and reimbursement processes., • We are a mission-driven organization built on People-First values., • We offer competitive pay, mileage reimbursement, and a full benefits package., • You will have a great work life balance and ongoing professional growth opportunities., • You will work with supportive, collaborative leadership that values your clinical judgment., • Hospital-based role supporting the transition from acute care to home., • Classified as light work (occasional lifting up to 20 lbs)., • Involves regular sitting, walking, and interaction with hospital staff and patients. Be the connection between hospital and home. Join HCR Home Care and help patients take the next step toward recovery with dignity, safety, and confidence. Apply today and make a difference. EOE/AA Minority / Female / Disability / Veteran #ZR

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Application Support Analyst – Our Portfolio Company Overview One of our portfolio companies is a leading provider of mission-critical software solutions for fire departments across the United States, offering a flagship Records Management System (RMS) and accompanying modules (Responder, AVL, Kiosk, Inspections, and more). The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM – 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $65,000 Role & Responsibilities: Client Support & Troubleshooting * Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. * Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). * Provide hands-on troubleshooting including: * RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) * CAD integration behavior * User permissions and configuration * Data imports/exports and validation * Client-side and server-side setup, including basic SQL checks * Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices * Educate clients on system features, workflows, and recommended usage patterns. * Help customers get the most value from the company's solutions through process coaching and configuration guidance. * Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration * Work closely with QA, Product, and Engineering teams by: * Filing clear and reproducible bug reports * Identifying recurring issues and recommending improvements * Participating in release validation and regression testing as needed * Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement * Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. * Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. * Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. * Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: * 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. * Prior experience troubleshooting multi-module or workflow-based software systems. * Excellent troubleshooting and analytical skills. * Strong written and verbal communication skills. * Ability to understand complex workflows and translate them into user-friendly guidance. * High attention to detail and accuracy in documentation. * Ability to multi-task while maintaining productivity in a fast-paced environment. * Professional, calm, and empathetic client communication style. * Ability to escalate appropriately based on urgency or risk. * Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: * Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. * Experience using a ticket system (preferably Zendesk). * Comfort with SQL queries (reading logs, running basic selects). * Experience with software installation, configuration, or upgrade processes. * Familiarity with public-safety workflows or fire-service operations. Benefits & perks: • Competitive salary + performance bonus, • Health, dental, vision, and 401(k) with match, • On-site role with occasional work-from-home flexibility, • PTO, company holidays, volunteer time off, • Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process.

If you are currently an employee of Herc Rentals, please apply using this link: ___ Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025. As a Mechanic B, you are an expert technician and will assume an influential role in product knowledge and standards of quality within the branch. Mechanic B’s understand the standard operating procedures at the branch, region, and national level and serve as a mentor to C level mechanics. The primary focus of a Herc Rentals Mechanic B is to utilize their mechanical knowledge to support fleet maintenance operations needed to keep Herc Rentals equipment on the rental “ready line”. This goal can be achieved safely and professionally through an effective preventative and corrective maintenance program. • Maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at your branch, • Operate and test equipment to ensure it passes Herc Rentals quality and efficiency standards, • Perform routine maintenance and repairs on all Herc fleet equipment and trucks with minimal supervision, • Diagnose internal combustion engines, DC electrical systems, propane systems, hydraulics, and fuel systems, • Perform major repairs to maintain fleet equipment using diagnostic tools, hand tools, and measuring instruments with minimal supervision, • Conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services, • Utilize warranty repairs timeframes to save and mark parts, correct parts and labor on a work order, or contact vendor when necessary, • Enter work orders and complete part ordering via fleet management system, • Recondition and replace assorted parts of the heavy equipment, • Diagnoses problem areas for any significant wear or tear on the equipment, • Maintain work area in a clean and organized manner, • Produce timely and detailed service reports and repair logs, • Assist in training “C” Mechanics while taking direction from the shop lead, • Follow all company’s filed procedures and protocols, • Perform additional duties as assigned, • 2 years of experience in heavy equipment repair, • Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services, • Ability to safely lift up to 50 LBs, • Ability to understand detailed technical schematics, owner manuals, and product warning labels, • Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment, • Computer skills to support entering information into systems, • Ability to communicate effectively and efficiently, • Ability to drive/operate multiple types of vehicles and equipment, • Ability to follow up with customers in a timely manner, • Ability to handle assorted tools properly and safely, • Attention to detail, • Must possess solid written and verbal communication skills, • Understanding the importance of time management Req #: 63771 Pay Range: $24hr to $27.50 Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #Appcastprosolutions