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About the Role As a Customer Service Agent, you’ll ensure our guests have a memorable experience. Your Responsibilities - Assist guests with questions, resolve issues, and provide top-notch service. - Answer inquiries via phone and email about bookings, activities, and general info about the Dutch market. - Advise on facilities and services, handling complaints efficiently. - Collaborate with other departments to resolve issues quickly. - Help customers book accommodations, meals, and activities, ensuring accurate details. Your Profile - Fluent in Dutch (C2 level). - Detail-oriented, independent, with strong people skills. - Experience in Customer Service. Benefits - Competitive salary + bonuses. - Growth opportunities with training and promotion. - Creative, supportive team environment. Location Barcelona, Spain.
Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities - You will analyze customer files with a critical eye and attention to detail. - You will collaborate with financial institutions to obtain the necessary information. - You will resolve issues quickly and efficiently. - You will verify identities, ensuring security and trust in every process. - Job Requirements - Education: Higher Education Degree (Ciclo Formativo Grado Superior) - Languages: English: C1 - Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. - Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. - Availability: Must be available from Monday to Sunday with two days off (Friday-Saturday or Sunday-Monday depending the week) Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 11:00 PM and 2:30 PM, finishing between 8:30 PM and 11:00 PM and 10.30 PM the latest in the weekends - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of € 1662,5 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.
🦆 PARTY PROMOTER/HOST - NEW PROJECT IN BARCELONA 🦆 Los Patos Barcelona is launching an exciting partnership with a local hostel, and we’re looking for energetic individuals to join this new project! Position: Party Promoter/Host Location: Hostel in Barcelona Salary: €30 per shift + Commissions 📱 HOW TO APPLY: Apply directly through Job Today. Job Description Join our duck family and be part of an exciting new collaboration, with opportunities to grow from the very beginning. Working Hours: 8:00 PM - 1:30 AM Flexible schedule available Key Responsibilities: Host pre-party events and activities at the hostel. Guide groups through Barcelona’s vibrant nightlife. Create engaging social experiences for hostel guests. Coordinate pub crawls and manage group visits to venues. Establish and grow our presence at the new location. Growth Opportunities: Potential to take on more responsibilities. Room to grow within the project. Additional work hours for committed team members. Requirements: Fluent English (mandatory). Outgoing, energetic personality. Excellent communication and social skills. Responsible and punctual. Experience in hospitality or events is a plus. Must have legal permission to work in Spain. What We Offer: €30 per shift (cash payment). Additional commissions. Ground-floor opportunity in a new project. Possibility for role expansion. Fun and dynamic work environment. Meet people from around the world. Training provided. Be part of Barcelona’s nightlife scene. Perfect for You If You: Want to be part of a growing project. Are interested in the tourism/hostel industry. Have an entrepreneurial spirit. Love creating memorable experiences. Are looking for growth opportunities. 📱 APPLY NOW: Through Job Today platform. Join our duck family and be part of Barcelona’s most exciting nightlife experience! 🦆
Estamos buscando un/a mecánico/a con experiencia en la reparación de bicicletas y patinetes eléctricos para unirse a nuestro equipo. Si eres apasionado/a por la movilidad sostenible y tienes habilidades técnicas en mecánica y electrónica, ¡te estamos buscando!
We are looking for something to work Monday to Saturday 7am untill 8.30 am Good preparation and presentation skill required with knowledge of pastry. Good rate of pay.
Event Manager Event managers plan and organise promotional, business and social events. Responsable for running a range of events, ensuring the target audience is engaged and the message of the event is marketed properly. Events play a huge part in the success of a brand or an organisation.
Se buscan COCINEROS para HOTEL 4* en la zona de NAVARCLES/ SANT FUITOS DE BAGES. REQUISITOS: RESIDIR CECRA DE LA ZONA Formación profesional de grado medio en hostelería y turismo Conocimiento sistema APPCC Experiencia mínima 3 años Carnet manipulador de alimentos Aportar referencias y experiencia demostrable. Tareas a desempeñar: Mise and place Garantizar la calidad del servicio y el grado de exigencia Cumplir con las normas de higiene y limpieza alimentaria Se busca personal tanto para cocinero como segundo de cocina, interesadas y motivadas en el mundo de la hostelería, comprometida, responsables, con iniciativa y capacidad de trabajar en equipo. Se ofrece: Contrato indefinido , jornada completa (40 hora) Libranza días rotativos y según temporada Salario (valorable según experiencia demostrable) 24.000 - 25.000 bruto/anual Horario: turno seguido salvo sábados y domingos que son partidos
**Our client** In Lynk & Co we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience. We are creating an European Engagement Centre in Barcelona and we are recruiting our first batch of superstars to built the foundation for a game-changing customer service. For Lynk & Co, it's all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted. Sounds good? Well, then we want to hear from you. For our Engagement Centre in Barcelona city, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. Sounds interesting? Keep on reading. It will be fun! **Your functions** Your main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine we are looking for high-quality brand ambassadors. A glimpse of the tasks: - Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey. - Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, clam management, GDPR, etc. - Act as a liaison between several internal and external stakeholders. - Engage in problem-solving and process improvement. - And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!) **Requirements** - You are a (near-)native speaker in French. - A very good command of the English language . - At least 6 months of experience working as a customer service agent or similar job. - A GREAT service (and sales!) mindset. - Good computer skills. - Ping pong skills appreciated but not mandatory. - Living in/around Barcelona or willing to move to this area. - Starting date: December 9th **Your Benefits** You will receive benefits like: - Salary between 24.000 euros and 25.000 euros (gross / year) - Contract : 9 months with Randstad + Permanent contract with LYNK&CO - Possibility of hybrid work (after the first 3 months) - Offices located next to Glòries (in Barcelona ) - Opening hours of the Engagement Centre offer our customers full support from Monday to Friday 8h to 18:00h in 8-hour shifts. Sure, we have all the basics in place like pensión plan, wellness allowance (250 euros/year), and private health insurance. But that's not the reason you choose us. You want to work with us because you will: - Be part of a global and diverse team, with teammates from 6 countries - Be part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates. - Be part of creating something new that has never been done before. The pace is fast, and it is never boring! - Get the best of both worlds: a start-up atmosphere with the support of an established organization - Make a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impact
We are looking for a Senior Labor Technician (Payroll specialist), we offer: compressed timetable on Fridays and August, Career growth opportunities, Competitive compensation, Expertise is rewarded, posibility of working remote after some time, Positive work environment We are looking for an experienced Labor Technician, specialist in Payroll with Intermediate level in English, at least 3 years in similar roles and practical knowledge. Estamos buscando un Técnico Laboral Senior (especialista en Nóminas). Ofrecemos: Jornada intensiva los viernes y en agosto. Oportunidades de crecimiento profesional. Retribución competitiva – valoramos tu experiencia. Posibilidad de trabajo remoto tras un tiempo. Excelente ambiente laboral. Buscamos un Técnico Laboral con experiencia, especializado en Nóminas, con un nivel de inglés intermedio, al menos 3 años de experiencia en roles similares y conocimientos prácticos.
Job Opportunity: Bartender/Waiter We are looking for a skilled and versatile bartender to join our team! The ideal candidate should be experienced in making cocktails and able to assist as a waiter during quieter times. Since cocktails are mainly served on weekends, flexibility and teamwork are key. Requirements: - Strong knowledge of cocktail preparation - Ability to assist with waiter duties when needed - Knowledge of wines is a plus - Fluent in Spanish and English If you're passionate about hospitality and ready to bring your skills to our team, we'd love to hear from you!
Are you passionate about coffee and customer service? This is your chance! We are looking for a young, active, and proactive person to join our team as a Waiter/Waitress - Barista. What are we looking for? - A positive attitude and a willingness to learn. - Ability to work as part of a team and engage with customers. - Previous experience as a waiter/waitress or barista (preferred but not required). - Flexibility and availability to work rotating shifts. Your responsibilities will include: - Preparing and serving beverages and food with quality and efficiency. - Maintaining a clean and organized workspace. - Providing friendly and professional service to our customers. - Contributing to the team’s positive dynamic. What we offer: Part time job A dynamic and friendly work environment. Opportunities for learning and growth in the industry. Discounts on our products. If you are an enthusiastic person who loves direct customer interaction, we want to meet you! Interested? Contact us through the portal. Join our team and help us create unforgettable experiences!
Estamos buscando incorporar un perfil de Sales and Promoter. ¿Eres promotor/a y quieres dar el salto en tu carrera profesional? ¿Te gustaría trabajar en un proyecto para una importante empresa alimentaria? ¿Te apasiona el mundo de las ventas? ¿Eres una persona innovadora, espontánea, urbanita y con ganas de trabajar? ¡Te estamos buscando! Tus funciones: -Cumplir con la ruta comercial de puntos de venta. -Gestión comercial de clientes asignados. -Revisión de lineales en las tiendas visitadas. -Análisis de mercado. -Reporte de ventas -Formaciones de producto -Promociones de producto Al inicio se trabajará de lunes a viernes realizando tareas de gestor/a de punto de venta. A los 15 días, aproximadamente, que se hayan negociado las promociones, se trabajará de martes a sábado. De martes a viernes (viernes por la mañana) se llevarán a cabo tareas de gestor/a de punto de venta y el viernes por la tarde y el sábado completo de promotor/a. - Jornada completa de 40 horas a la semana. Beneficios del puesto: - Coche de empresa - Teléfono de empresa - Ordenador de empresa Requisitos: -Experiencia previa de comercial, promotor/a, gestor/a de punto de venta, etc. -Carnet de conducir (INDISPENSABLE) -Disponibilidad para viajar (en inicio no se viajará, pero es posible que una vez avanzada la acción se amplíe el rango y se tenga que viajar de vez en cuando) ¡Te estamos buscando!
Join our team as a Back Office Administrator in Fraud Management! Do you have advanced English skills and are you looking for an exciting opportunity to grow within an innovative company? If you're available on WEEKENDS... we're looking for you! Our Client We are a leading fraud management company, collaborating with banks, fintechs, and other financial institutions to protect millions of data points and ensure compliance with the strict regulatory requirements of the European Union. With offices in the heart of Barcelona, we offer a dynamic and multicultural environment where excellence is our daily standard. Your Responsibilities You will analyze customer files with a critical eye and attention to detail. You will collaborate with financial institutions to obtain the necessary information. You will resolve issues quickly and efficiently. You will verify identities, ensuring security and trust in every process. Job Requirements Education: Higher Education Degree (Ciclo Formativo Grado Superior) Languages: English: C1 Technical Skills: Excel knowledge and previous experience in administrative tasks, call centers, or similar roles. Experience: Ideally, you have worked with KPIs and are comfortable using SOPs. Availability: Must be available from Monday to Sunday with two days off during the week. Your Benefits - Full-time work schedule of 40 hours per week, with a daily shift of 8 hours. The company will establish the start times for weekend shifts monthly, which will be between 12:00 PM and 3:00 PM, finishing between 8:30 PM and 11:30 PM. - Two consecutive days off during the week. - Professional Growth: Work in a scale-up with development opportunities. - Continuous Learning. - Work Environment: Join a multicultural team in a modern office in the Glòries area of Barcelona, equipped with relaxation areas, snacks, and open spaces. - Contract: Start date of 07/01/2025 with an initial contract of 3 + 3 months, with real possibilities of becoming a permanent employee. - Benefits: Salary of €20,615 (19K + shift bonus), plus meal tickets (€147 monthly). - Regular Team-building Activities.
Estamos buscando incorporar un perfil de Sales and Promoter. ¿Eres promotor/a y quieres dar el salto en tu carrera profesional? ¿Te gustaría trabajar en un proyecto para una importante empresa alimentaria? ¿Te apasiona el mundo de las ventas? ¿Eres una persona innovadora, espontánea, urbanita y con ganas de trabajar? ¡Te estamos buscando! Tus funciones: -Cumplir con la ruta comercial de puntos de venta. -Gestión comercial de clientes asignados. -Revisión de lineales en las tiendas visitadas. -Análisis de mercado. -Reporte de ventas -Formaciones de producto -Promociones de producto Al inicio se trabajará de lunes a viernes realizando tareas de gestor/a de punto de venta. A los 15 días, aproximadamente, que se hayan negociado las promociones, se trabajará de martes a sábado. De martes a viernes (viernes por la mañana) se llevarán a cabo tareas de gestor/a de punto de venta y el viernes por la tarde y el sábado completo de promotor/a. - Jornada completa de 40 horas a la semana. Beneficios del puesto: - Coche de empresa - Teléfono de empresa - Ordenador de empresa Requisitos: -Experiencia previa de comercial, promotor/a, gestor/a de punto de venta, etc. -Carnet de conducir (INDISPENSABLE) -Disponibilidad para viajar (en inicio no se viajará, pero es posible que una vez avanzada la acción se amplíe el rango y se tenga que viajar de vez en cuando) ¡Te estamos buscando!
Waitress responsibilities: Take orders from the guests that sit around tables Make sure to know the menu and all the drinks that we have in the bar, to suggest to our guests Serve beverages and alcoholic drinks made by the bartender Clean tables and remove used cups from tables Make sure that you are not standing behind the bar, as it's the bartender's place, we need a waiter to be attentive to the guests around the tables. This point is very important. Working hours: Jan 20 10:00 – 19:00 Jan 21 10:00 – 18:00 Jan 22 10:00 – 17:00 Arrival time: 9:00 am (each day) Break: 45 minutes. Lunch: will not be provided by our company.
Posición: Administrativa/o Contable Jornada: Completa. Perfil que buscamos: Buscamos a una persona con base contable y una experiencia mínima de 2 años que quiera crecer junto a dos empresas en expansión. Empatía y capacidad para trabajar en equipo: compañeros, clientes y proveedores. Disciplina, orden y capacidad organizativa: para poder llevar las entregas internas on time. Capacidad de resolución de problemas de manera eficaz. Capacidad de razonamiento: queremos personas que sientan curiosidad por los proyectos en los que estamos implicados. Tareas principales: Gestionar los suministros de oficina, asegurando su disponibilidad para ambas empresas según se requiera. Supervisar el mantenimiento de las instalaciones y coordinar con proveedores para cubrir las necesidades de la oficina Realizar las tareas contables diarias, incluyendo asientos contables, conciliaciones bancarias, VISAS y registros en el libro mayor. Gestionar cuentas a pagar y a cobrar, asegurando una facturación, cobro y seguimiento de pagos eficientes y puntuales. Colaborar en los procesos de cierre mensual y anual, proporcionando datos fiables para los estados financieros. Gestión de proyectos internos de la compañía: team buildings, formaciones, alta y baja de empleados, onboarding y otros procesos. Requisitos: Conocimientos y experiencia en contabilidad Conocimientos de Excel Trabajar en entorno MAC Valorable experiencia en agencia creativa/marketing y/o hospitality Prestaciones adicionales: Cafetería/Cocina equipada: la empresa proporciona frutos secos, café, infusiones y leches Team Building: nos tomamos muy en serio la “Familia Line&Basecamps”. Es por este motivo que organizamos escapadas deportivas, formaciones internas y actividades lúdicas cada 2 veces al año. ¿Qué Ofrecemos? · Formar parte de dos empresas en expansión en los sectores de hospitality y marketing deportivo. · Un entorno de trabajo colaborativo y flexible, con opciones de teletrabajo. · Posibilidades de desarrollo profesional en un proyecto que valora el equilibrio entre vida personal y laboral.
Job Title: Experienced Bartender for Premium Cocktails Description: We are looking for an experienced bartender with a passion for crafting premium cocktails. The ideal candidate has strong mixology skills and can bring creativity and precision to our bar. Requirements: • Proven experience in bartending, with a focus on high-quality cocktails. • Strong knowledge of cocktail recipes, techniques, and ingredients. • Excellent communication and customer service skills. • Ability to thrive in a fast-paced, dynamic environment. Note: Only serious and genuinely interested candidates should apply. If you’re not excited, committed, and ready to bring your best, please don’t send your CV.
Exciting Job Opportunity for Outgoing Individuals Who Love Wine and Exploration! Are you a friendly, outgoing person with a passion for wine and travel? Do you love meeting new people and sharing the rich history and culture of Catalonia? If so, we have the perfect job for you! Position: Wine Tour Guide/Driver Location: Starting from Barcelona, guiding tours through Sitges, Blanes, and the stunning Penèdes wine region Pay: 10€/hour + opportunity to earn generous tips! Job Description: - Welcome international guests with a warm and friendly demeanor - Provide informative and engaging guided tours through the picturesque towns and wineries of Catalonia - Conduct wine tastings and share insights about local wines, wineries, and the region’s rich history - Ensure a safe and comfortable driving experience throughout the tour - Enjoy flexible working days and hours, catering to both large groups and intimate tours - Taking good care of the car, Cleaning the car What We’re Looking For: - Excellent driving skills and a valid driver’s license - Fluency in English (other languages are a plus) - A warm, social personality with a love for storytelling and making connections - Passion for wine and willingness to learn (experience as a sommelier is a plus, but not required) - Interest in the culture and history of Catalonia - Must be older than 25 years This is a fantastic opportunity to make money while exploring the stunning wine country and meeting fascinating people from all over the world. If you're ready for an adventure and want to join our fun and dynamic team, apply now!
We are looking for a Primary English Teacher for doing substitutions in our British School when necessary. If you have the qualifications as a Primary Teacher and you are avilable for doing substitutions from 9am to 4:30pm this is your opportunity to work with us.
Exciting Job Opportunity for Outgoing Individuals Who Love Wine and Exploration! Are you a friendly, outgoing person with a passion for wine and travel? Do you love meeting new people and sharing the rich history and culture of Catalonia? If so, we have the perfect job for you! Position: Wine Tour Guide/Driver Location: Starting from Barcelona, guiding tours through Sitges, Blanes, and the stunning Penèdes wine region Pay: 10€/hour + opportunity to earn generous tips! Job Description: - Welcome international guests with a warm and friendly demeanor - Provide informative and engaging guided tours through the picturesque towns and wineries of Catalonia - Conduct wine tastings and share insights about local wines, wineries, and the region’s rich history - Ensure a safe and comfortable driving experience throughout the tour - Enjoy flexible working days and hours, catering to both large groups and intimate tours - Taking good care of the car What We’re Looking For: - Excellent driving skills and a valid driver’s license - Fluency in English (other languages are a plus) - A warm, social personality with a love for storytelling and making connections - Passion for wine and willingness to learn (experience as a sommelier is a plus, but not required) - Interest in the culture and history of Catalonia - Must be older than 25 years This is a fantastic opportunity to make money while exploring the stunning wine country and meeting fascinating people from all over the world. If you're ready for an adventure and want to join our fun and dynamic team, apply now!
Descripción del Puesto: Lavador de Coches y Auxiliar de Conductor ¿Te apasionan los coches y disfrutas trabajar al aire libre? ¡Entonces te queremos en nuestro equipo de Park and Greet! Buscamos un lavador de coches y auxiliar de conductor comprometido y detallista para unirse a nuestra empresa líder en servicios de valet parking. Responsabilidades: • Realizar lavados interiores y exteriores de vehículos con altos estándares de calidad. • Apoyar en el traslado de vehículos dentro de nuestras instalaciones. • Asegurar que los coches se manejen con el máximo cuidado y atención. • Mantener el área de trabajo limpia y organizada. Requisitos: • Experiencia previa en lavado de coches o en roles similares es valorada. • Habilidad para conducir diferentes tipos de vehículos. • Atención al detalle y compromiso con la satisfacción del cliente. • Disponibilidad para trabajar de lunes a domingo con dos días de descanso rotativos. Ofrecemos: • Incorporación a una empresa líder en el sector de valet parking. • Buen ambiente de trabajo. • Formación continua y posibilidades de desarrollo profesional. ¡Si estás listo para unirte a nuestro equipo y ayudar a mantener nuestros estándares de excelencia, envíanos tu solicitud hoy mismo!
The Opportunity of a Lifetime: TikTok Creative Director at TT Collective ** Are you ready to hustle, learn, and earn big?** At TT Collective, we’re building something extraordinary – a commission-based UGC agency that works with top brands to create viral TikTok content. We're searching for a Creative Director who’s ready to take on the challenge, step into a high-pressure, high-reward environment, and truly make a difference. If you're hungry, ambitious, and have a fire in you to create groundbreaking content, keep reading – because this could be the opportunity that changes your life. Who We Are TT Collective partners with leading brands to create viral TikTok content that captivates audiences and drives massive growth. We work with brands like NeuroGum, Goli, OneSize Beauty, Wavytalk, and dozens more, helping them grow their presence through creative, trend-setting campaigns. Our startup culture rewards those who hustle and put in the hours – because the potential here is only limited by your drive and success. What We're Looking For This is not your typical 9-5 job, and we're not looking for someone who wants to coast. We want someone with the drive of an entrepreneur and the mindset of a winner. At TT Collective, we only hire the best, and if you're not ready to put in the time and effort to reach the top, this isn’t the job for you. But for those who are willing to put in the work, this is a position with one of the highest earning potentials out there. We need someone who: - Thrives under pressure in a fast-paced, startup environment. - Sees challenges as opportunities and takes ownership like a founder. - Is obsessed with TikTok culture and driven to learn what makes content go viral. - Wants to understand consumer psychology to create content that connects. What You’ll Get We’re offering a competitive base salary that could already rise over 50% by your second month – if you hit your KPIs. The earning potential is limitless for those who are hungry enough to chase it. You’ll be rewarded for every bit of creativity, hustle, and hard work you put in. This is your chance to take control of your career and earn more than any traditional job could ever offer. Required Skills - Quick Learner: You're adaptable, willing to dive in, and you pick things up fast. - TikTok Obsession: You live and breathe TikTok, and you understand what makes content go viral. - Excellent Communication: You know how to work with creators, editors, and brands to bring your vision to life. - Adaptability & Organization: You can juggle tasks and prioritize like a pro. - (Bonus) Experience with tools like Google Drive, CapCut, and Notion. What You'll Be Doing - Conceptualizing and creating viral TikTok scripts that resonate deeply with audiences. - Assigning these scripts to content creators, guiding them on how to execute with excellence. - Reviewing, providing feedback, and ensuring brand alignment with each piece of content. - Collaborating with editors to bring the final vision to life, enhancing every detail for maximum virality. - Analyzing content trends and iterating on ideas to consistently push the boundaries. The Bottom Line This is not a job where you sit back, relax, and watch the clock tick. This is the real deal – hard work, long hours, and the potential to earn more than any traditional employer could pay you. We’re looking for the best, and** if you think that’s you, prove it.** If you’re not willing to put in the effort, you’ll be out fast. But if you’re ready to change your life, put in the hours, and make an impact, we’re ready to welcome you to our team for the long run. Ready to Make a Move? If you're ready to hustle, create, and earn big, we want to hear from you. Apply now and join a team that rewards ambition, creativity, and commitment. Final Words for successful applicants We are getting hundreds of applicants. To stand out from the crowd when applying to this job please answer the following questions in your opening message: - Why are you motivated to work in a startup environment, with long hours, high demands but a huge growth potential? - How interested are you in understanding what drives people to engage with content?** How** do you plan to deepen your understanding of consumer psychology? Good luck TT Collective
About Us Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel remind us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: · Process and coordinate rooming lists and ensure effective communication of information between departments. · Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. · Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. · Manage the logistics of events, including rooming list, memos, and Beo`s. · Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. · Review the show rooms daily to make sure they are perfect for site inspection. · Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. · Provide support in resolving any last-minute changes or issues that may arise during the event. · Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: · Respond to customer requests by phone and email in a professional and responsive manner. · Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: · Track group billing in conjunction with the accounting department. · Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: · Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. · Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary · Discounted hotel room rates across our hotels, for you and friends and family · Fantastic Training and Development opportunities · Free Meals on shift · Unrivalled Career Progression prospects
Additional Information DNI/NIE is requested Job Number 24155831 Job Category Finance & Accounting Location Renaissance Barcelona Hotel, Pau Claris, 122, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Assures sanitation compliance. • Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. • Orders all food and beverage based on business needs. • Assists Executive Chef in maintaining/lower budgeted food/controllable costs. • Delegates and enforces first in/first out inventory rotation for all storeroom products. • Maintains sanitation and safety standards as specified in the brand guidelines. • Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. • Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. • Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. • Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. • Uses existing computer programs to perform daily and period end food and beverage costs. • Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. • Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). • Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. • Calculates figures for food and beverage inventory. • Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. • Ensures all LSOP's are adhered to by all employees. • Receives and inspects all deliveries. • Maintains an accurate controllable log and beverage perpetual • Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Ensure disciplinary situations are addressed in timely fashion and with consistency. • Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately • Achieves and exceeds goals including performance goals, budget goals, team goals, etc • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Interacts with kitchen staff, vendors and Executive Chef. • Uses existing computer programs effectively to post invoices, update items and costs. • Attends and participates in all pertinent meetings. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned. • Coordinates, implements, and follows up on audits for all areas of property operations. • Complies with Federal and State laws applying to operations procedures. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Balances ledgers. Supporting Property Operations • Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting service needs and provides feedback to teams. • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience • Provides excellent customer service by being readily available/approachable for all customers and guests. • Takes proactive approaches when dealing with customers and guest concerns. • Extends professionalism and courtesy to customers and guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability • Supports annual quality audits. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures • Implements property emergency plan. • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. • Implements and sustains property accident prevention programs. • Follows property-specific recovery plans. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Demonstrates self confidence, energy and enthusiasm. • Manages group or interpersonal conflict. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Manages time and possesses organizational skills. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Makes calls if necessary. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned