10 Carrer de Lancaster, Ciutat Vella, 08001, Barcelona
Escuela de Cocina • 1-10 Employees
Hiring on JOB TODAY since December, 2024
At Gastronomic Arts Barcelona, we specialize in providing immersive cooking classes, activities and workshops that celebrate the rich history, tradition, and flavors of Spanish culture and gastronomy.
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About the job The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Qualifications: *Minimum of two (2) years guest facing service experience in a luxury environment. *Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. *Confident, well-groomed appearance with a warm and welcoming demeanor. *Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. *Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Assistant Guest Experience Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for overseeing the operations of the Guest Experience department, ensuring that our guests receive the highest level of service while maintaining the SLS brand standards. Overlook the daily operations of the Guest Experience department. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +1 year experience in a Supervisory position within hotels in a similar role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
About the job JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
JOIN OUR TEAM AS A GRAPHIC DESIGNER! About Us Wolfiek Group is an emerging e-commerce startup based in Poblenou, dedicated to selling and distributing select brands worldwide. With our offices and warehouse located in Barcelona, conveniently near the Marina/Bogatell metro stations, we are an ambitious and growing team, always striving for new challenges and innovation. Are you passionate about graphic design? We are looking for a talented Graphic Designer to create visually engaging pieces for our social media platforms, websites, email campaigns, and other digital materials. If you have experience in graphic design and are ready to take our visuals to the next level, this is your chance to join a dynamic and expanding team. Responsibilities: Social Media Graphic Design: Create visually appealing and on-brand pieces for social media platforms (Instagram, Facebook, TikTok, etc.). Website and Email Marketing Design: Design banners, sliders, and other visual elements for the website. Develop templates and graphics for email marketing campaigns, ensuring they are visually striking and functional. Campaign and Promotional Graphics: Design graphics for promotions, ads, and campaigns, maintaining brand consistency. Collaboration with the Team: Work closely with the marketing and other departments to ensure designs meet brand objectives and strategies. Video Editing (Required): Experience in video editing is required. Knowledge of software such as Adobe Premiere Pro, Final Cut Pro, or similar is essential to contribute to the creation of additional visual content when needed. Requirements: Proven experience as a Graphic Designer with a focus on digital content. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience in creating graphics for social media, websites, and email campaigns. Strong understanding of design principles, typography, color, and composition. Ability to work in a fast-paced environment and meet tight deadlines. Experience in video editing (Adobe Premiere Pro, Final Cut Pro, or similar). We Offer: A young, dynamic work environment with room for professional growth. Continuous learning and development opportunities. A creative team with exciting projects that will challenge your skills.
🌟 Content Moderator (German C2) 🌟 🔎 Are you fluent in German and passionate about social media? This is your chance to work in a dynamic and international environment while ensuring a safe and engaging online experience! 💼 What You'll Do: ✅ Review and filter content on a leading social media platform. ✅ Ensure compliance with community guidelines for a safe user experience. ✅ Stay updated on cultural, political, and social trends. 🎯 What We’re Looking For: 🔹 Language Skills: German (C2) + Advanced English. 🔹 Tech-Savvy: Comfortable with Office 365, CRM databases, and internal platforms. 🔹 Mindset: Goal-oriented, assertive, and proactive. 🔹 Experience: Background in content moderation, customer service, or contact centers is a plus. 🔹 Education: High school diploma required; higher education is a bonus. 🔹 Availability: Ready to work night shifts. 🎁 Perks & Benefits: 🩺 Health & Wellness: Discounts on health insurance + workshops on stress management, conflict resolution, and more. 💰 Performance Bonuses: Earn extra through our incentive plan based on project KPIs. 🌍 Multicultural Team: Work in a vibrant office near a top shopping mall with great public transport links. 📚 Career Growth: Comprehensive training and ongoing personal coaching. 🚀 Ready to make an impact? Apply now and join our amazing team! Barcelona
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha and Riyadh. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. We are currently looking for a passionate Senior Head Waiter to join the team of COYA Barcelona. Experience you will need: · Minimum 2 years’ experience in high end hospitality venue. · Ability to build strong relationships at all levels and with guests. · Attention to detail with good customer service. · Extensive wine knowledge. · Ability to work under pressure and long shifts. · Good command and understanding of English and Spanish with the ability to communicate confidently. · Committed to personal development and a passion for working with people. ·Being a great team-player and not having a problem taking a section when needed. · Good with numbers, we will need your help with cash-up and closing venue. We treat our employees as family, so we offer excellent benefits. We provide: · Competitive salary. · On-going training program and interactive induction. · Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. · Opportunities to transfer overseas. · Family meals at the start of your shift · A fun workplace · Great discounts at some of best restaurants · Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
Ikos Porto Petro,5* Gran Lujo ubicado en Cala D'or (Mallorca), busca profesionales de la cocina para apoyar la estrategia gastronómica del hotel. Gracias a nuestros 10 restaurantes, tematizados con diferentes conceptos, ofrecemos un servicio internacional, personalizado y respetuoso a nuestros huéspedes. Quieres formar parte de nuestro equipo? Live the Ikos way!
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London (Mayfair and City), Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh, Marbella and Barcelona. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel. We are currently looking for a passionate hospitality student to join the team of COYA Barcelona as Kitchen intern. Position Overview: · To help with the preparation of food items in any sections of the kitchen according to standard recipes to ensure guest satisfaction is consistent with COYA standards · To prepare the mise en place for the stations while reducing waste · To maintain all mise en place at a sufficient levels to ensure an uninterrupted flow of food during the service period whilst controlling food quality, consistency, appearance and taste · Ensure Food Safety and Health and Safety regulations are adhered to at all times Experience and Abilities you will need: - Intermediate-Advanced level of Spanish, additional languages will be an advantage - Previous experience in high-end hospitality venue would be advantageous - Basic knowledge of kitchen operation - Food Safety and Hygiene knowledge We treat our trainees as family, so we offer excellent benefits. We provide: - Paid internship - On-going training program and interactive induction. - Endless opportunities to grow and develop – you will have opportunity to apply for permanent employment at the end of your internship - Opportunities to transfer overseas. - Family meals at the start of your shift