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The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role: Senior Client Onboarding Manager Role Location: Valencia Employment Type: Permanent Reporting to : Head of Client Onboarding As a Senior Client Onboarding Manager you will be responsible for leading the Valencia onboarding function, ensuring the effective delivery of client onboarding projects, while managing and developing a high-performing team. The role combines strong people leadership, advanced project management capability, and expertise in the fund administration and financial services industry, ensuring seamless onboarding of new clients, fund launches, and transitions into Business-as-Usual (BAU). Leadership & People Management Lead, manage, and develop a team of Client Onboarding professionals across multiple seniority levels. Set clear objectives, KPIs, and performance standards aligned with business priorities. Conduct performance reviews, coaching, and career development planning. Drive team engagement, retention, and succession planning within the Valencia hub. Act as senior escalation point for complex onboarding, operational, or client issues. Project Management & Delivery Oversight Oversee the end-to-end onboarding lifecycle for new clients, fund launches, and migrations. Ensure consistent application of project management standards across all onboarding cases, including: structured project planning and timelines, milestone tracking and reporting risk identification and mitigation Manage pipeline capacity and ensure optimal allocation of resources. Ensure delivery within agreed timelines, quality standards, and client expectations. Financial Services & Product Expertise Provide oversight and guidance across onboarding activities involving: Investment fund structures (e.g. SICAV, RAIF, SPVs, etc.) KYC/AML processes, client due diligence and account openings and service implementation Oversee review of fund offering documents (PPMs, LPAs) and client service agreements and legal contracts Ensure compliance with regulatory frameworks and internal policies. Stakeholder & Client Management Act as senior point of contact for key clients during onboarding phases. Manage relationships with internal stakeholders including Sales, Legal, Compliance, Service Delivery, and Technology teams. Ensure clear, consistent communication and alignment throughout onboarding lifecycle. Operational Governance & Process Improvement Ensure adherence to onboarding governance, controls, and global operating standards. Identify and drive process improvements, automation opportunities, and efficiency gains. Contribute to strategic initiatives impacting onboarding (e.g. systems, workflows, operating model evolution). Cross-Location Coordination Coordinate with global teams (Luxembourg, India, Mauritius) to ensure seamless onboarding delivery model. Ensure effective transition from onboarding into BAU servicing teams. Significant experience in client onboarding, fund administration, or financial services operations Proven people management experience in a leadership role Strong project management experience (complex, multi-stakeholder projects) Solid understanding of investment fund structures and onboarding processes Excellent stakeholder management and communication skills Strong organizational, analytical, and problem-solving capabilities Degree in Finance, Law, Economics, or related field (or equivalent experience) Hybrid working model. Private health insurance. 27 working days holiday + Public holidays. Opportunities for professional development. Professional Development (CPD) and Study Guidance programs. Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction. A genuinely unique opportunity to be part of an expanding large global business + more. At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognized disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. #J-18808-Ljbffr

You will oversee vendor relationships, drive the integrated delivery plan, and build repeatable deployment and operating practices as Parasail scales across locations. #J-18808-Ljbffr

Parasail builds inference infrastructure for open-weight AI models. Behind one API, we bring together distributed GPU capacity and optimize how workloads run across it, helping customers access reliable, high-performance inference without managing the underlying infrastructure. We’re building the team that deploys and operates the hardware behind that platform. You’ll own the delivery and ongoing operation of Parasail’s GPU infrastructure within partner data centers—from white space fit-out and site readiness through equipment installation, validation, and production launch. Initially, data center partners, hardware vendors, installation contractors, and remote-hands providers will perform much of the physical work. You’ll own those operational relationships and be accountable for execution: setting expectations, coordinating dependencies, verifying quality, and resolving issues. You’ll work closely with engineering and supply chain to align technical requirements, equipment availability, and site readiness. After launch, you’ll oversee the partners and processes that keep the infrastructure running reliably. As Parasail grows, you’ll help determine which capabilities to bring in-house and build the team to support deployments and operations across locations. Own partner and vendor execution. Manage operational relationships with data center providers, installation contractors, and remote-hands teams. Define scopes of work, responsibilities, service expectations, and escalation paths. Lead white space fit-out and deployment. Coordinate rack layouts, power and cooling readiness, structured cabling, equipment installation, and network connectivity with site partners and engineering. Run the integrated delivery plan. Connect hardware delivery, site preparation, installation, testing, and production readiness into one schedule. Track dependencies, hold owners accountable, and resolve blockers. Translate requirements into executable work. Ensure engineering specifications become clear vendor deliverables. Review plans with technical owners and manage changes before they create rework or delays. Drive validation and acceptance. Establish completion criteria with engineering, coordinate hardware checks and burn-in, and verify installation quality and documentation before accepting work. Own ongoing physical infrastructure operations. Coordinate maintenance, hardware replacements, site access, and changes with vendors and engineering. Establish support coverage and procedures that protect service availability. Lead operational escalations. Bring together vendors, site teams, and engineers to resolve hardware and site issues. Track restoration, communicate impact, and ensure corrective actions are completed. Maintain accurate operational records. Ensure rack layouts, asset locations, configurations, and service histories stay current. Partner with Supply Chain on receiving discrepancies, spares, and returns. Manage delivery costs and risks. Track vendor work against agreed scope and budget, review change requests, and communicate schedule or service risks with clear recovery options. Build the function. Develop repeatable deployment and operating practices. Identify staffing needs, help hire and develop the internal team, and define how employees and external partners work together as Parasail scales. Experience delivering and supporting physical infrastructure in data center environments, including white space fit-out, hardware deployment, or technical operations. Direct responsibility for managing vendors or service providers and holding them accountable for schedule, quality, and service performance. Experience taking deployments from requirements and planning through installation, validation, and operational handoff. Working technical knowledge of server hardware, rack infrastructure, cabling, networking, and power and cooling requirements sufficient to evaluate plans and assess completed work. Strong program management skills, including coordinating multiple workstreams, managing dependencies, and driving issues to closure. Experience coordinating maintenance or incident response in production environments. The ability to build practical processes where ownership and systems are still developing. Clear communication with technical teams, external partners, and leadership, especially when a deployment or service commitment is at risk. Willingness to travel for site assessments, deployments, partner reviews, and operational needs. GPU infrastructure, high-density racks, liquid cooling, or high-speed network fabrics. Managing colocation providers, installation contractors, or remote-hands services across multiple sites. Earlier hands-on experience installing, troubleshooting, or maintaining data center equipment. Defining vendor scopes of work, acceptance criteria, and service-level expectations. Hiring, mentoring, or leading data center technicians or infrastructure operations teams. Building an internal operations capability alongside external service providers. GPU capacity enters production on a dependable schedule, with installation quality and operational readiness verified. Partners understand their responsibilities and meet their commitments. Hardware issues are resolved promptly, records remain accurate, and each deployment strengthens the processes and team supporting the next. #J-18808-Ljbffr

Experience in account farming and growth (not only delivery). As Director of Engineering, you will lead technical delivery and account growth across international clients, balancing project excellence with strategic business development. Ensure delivery excellence across Cloud, AI, Big Data, and Mic

Feed discovery insights into Product, Implementation tooling, Sales enablement, and delivery methodology. In this role you guide global payroll customers from sales to implementation, ensuring clarity and delivery readiness. You’ll support complex opportunities with payroll and delivery expertise,

As Director of Engineering, you will lead technical delivery and account growth across international clients, balancing project excellence with strategic business development. Ensure delivery excellence across Cloud, AI, Big Data, and Microsoft technologies (Azure,. At least 5 years leading large en

In this role you guide global payroll customers from sales to implementation, ensuring clarity and delivery readiness. You’ll support complex opportunities with payroll and delivery expertise, setting realistic go-live plans. Create delivery-ready handover packs for OBMs and PMs.

As Director of Engineering, you will lead technical delivery and account growth across international clients, balancing project excellence with strategic business development. Ensure delivery excellence across Cloud, AI, Big Data, and Microsoft technologies (Azure,. At least 5 years leading large en

Support Sales on complex global payroll opportunities with delivery expertise. Align customer expectations with delivery reality. Feed discovery insights into Product, Implementation tooling, Sales enablement, and delivery methodology.

The Director / Senior Director, acts as a strategic advisor to clients and internal leadership, influencing long-term delivery models, workforce strategies, innovation initiatives, and business expansion opportunities. Drive consistency and excellence across delivery organizations. The Director / Se

The Director / Senior Director , FSP Project Oversight provides enterprise-level leadership across multiple strategic FSP accounts, therapeutic areas, and global delivery organizations. The Director / Senior Director, acts as a strategic advisor to clients and internal leadership, influencing long-t

The Director / Senior Director , FSP Project Oversight provides enterprise-level leadership across multiple strategic FSP accounts, therapeutic areas, and global delivery organizations. The Director / Senior Director, acts as a strategic advisor to clients and internal leadership, influencing long-t