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  • Chef de Cuisine Banquets
    Chef de Cuisine Banquets
    hace 24 horas
    Jornada completa
    Ciutat Vella, Barcelona

    JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met for Restaurant • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant., • Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures., • Maintains food preparation handling and correct storage standards., • Recognizes superior quality products, presentations and flavor., • Plans and manages food quantities and plating requirements for the restaurant., • Communications production needs to key personnel., • Assists in developing daily and seasonal menu items for the restaurant., • Ensures compliance with all applicable laws and regulations regulations., • Follows proper handling and right temperature of all food products., • Estimates daily restaurant production needs., • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions., • Checks the quality of raw and cooked food products to ensure that standards are met., • Determines how food should be presented and creates decorative food displays. Leading Kitchen Team • Supervises and coordinates activities of cooks and workers engaged in food preparation., • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Leads shift teams while personally preparing food items and executing requests based on required specifications., • Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence., • Encourages and builds mutual trust, respect, and cooperation among team members., • Serving as a role model to demonstrate appropriate behaviors., • Ensuring and maintaining the productivity level of employees., • Ensures employees are cross-trained to support successful daily operations., • Ensures employees understand expectations and parameters., • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishing and Maintaining Restaurant Kitchen Goals • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc., • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work., • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals., • Effectively investigates, reports and follows-up on employee accidents., • Knows and implements company safety standards. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Sets a positive example for guest relations., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Empowers employees to provide excellent customer service., • Handles guest problems and complaints., • Interacts with guests to obtain feedback on product quality and service levels. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills., • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes., • Manages employee progressive discipline procedures., • Participates in the employee performance appraisal process, providing feedback as needed., • Uses all available on the job training tools for employees., • Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  • Google Ads Sales Account Manager (Danish Speaking)
    Google Ads Sales Account Manager (Danish Speaking)
    hace 2 meses
    Jornada completa
    Eixample, Barcelona

    We are seeking an experienced and strategic Danish/German/Dutch/Swedish + English Speaking Google Ads Sales Account Manager to work with High Value business clients in the Google Ads space. This role is dedicated to supporting larger clients in industries such as retail, travel, and other sizable businesses with substantial revenue. You will be responsible for building and nurturing long-term relationships with these advanced clients, focusing on delivering highly effective, tailored marketing strategies to drive their success. Key Responsibilities: • Engage with larger clients, particularly in the retail, travel, and other high-revenue industries, to optimize their Google Ads campaigns and strategies., • Provide in-depth, consultative support to clients, ensuring their marketing needs are met with advanced and effective solutions., • Work with clients to improve their advertising performance, offering insights, recommendations, and long-term strategies for growth., • Develop and maintain strong, long-term relationships with clients, focusing on value-driven consultations rather than quick solutions., • Conduct regular follow-ups with clients, ensuring that strategies are effectively implemented and results are optimized over time., • Collaborate closely with clients to understand their business goals and align Google Ads strategies with these objectives, driving meaningful impact., • Provide expert-level guidance on advanced marketing concepts and Google Ads features to help clients achieve their goals. Requirements: • BA/BS degree in marketing, business, or a related field and/or equivalent professional experience that demonstrates expertise in the field., • Extensive experience in marketing, with a strong background in digital marketing and Google Ads (preferably in retail, travel, or larger business sectors)., • Deep understanding of marketing concepts, strategies, and tools, particularly in digital advertising and Google Ads., • Mid/Senior-level profile, with the ability to provide high-level consultations and strategic insights to clients., • Ability to build long-term relationships with clients, ensuring ongoing success and value in the partnership., • Excellent communication and interpersonal skills, with the ability to engage with clients in a consultative manner. Desirable Skills: • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums., • Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits: • Full-time (39 hours/week) hybrid position in Barcelona with a salary of 25.000€ 35.000€ gross/year + up to $4000€ gross/year in bonus., • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture., • Prime office location in Barcelona, surrounded by the sea

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  • Corporate Sales Manager
    Corporate Sales Manager
    hace 1 mes
    Jornada completa
    Les Corts, Barcelona

    About the job Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. About us : Opened as the chain´s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes). 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions. Planning and Organising: Develops and maintains excellent product knowledge (rooms, meeting spaces, and outlets) as well as maintains up to date customer records and keep updated the segment action plans and financial objectives monthly. Coordination of the hotel’s sales activities with the aim to generate optimal room occupancy and high accommodation, C&E and F&B sales and other revenues. Attending all department and hotel meetings as necessary To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects. Develops the Hotel Sales & Marketing Plan for the Corporate segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts. Contributes to the development of regional sales and marketing initiatives recommending, implementing, and monitoring appropriate local activity. Pro-active Sales Approach: Identify new business leads by examining local market trends and competition activities, and by examining the hotel PMS and other systems. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and sales & marketing plan. Develops key account plans, detailing objectives, timescales, and sales methods to support the defined accounts strategies. Works with the Hilton International Sales Teams to manage and undertake activity on Key Global Accounts. Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. Obtains knowledge of competitor’s products to understand the marketplace and target potential corporate accounts. Target key accounts potential for the company, generate new business, close deals, and increase revenue by sales calls, on-site visits / site inspections, and community networking. Regularly organize enough entertainments with current and potential customers for developing relationship and explore new business opportunity. Contracting Process: Run smoothly and respecting the deadlines the RFP season (Business Cases Submission, discuss Rate Strategy, RFP submissions/negotiation/contracting, and activation of the deals closed). Works with the Hilton International Sales Teams to drive new Global Accounts and increase the share of the existing ones. Make sure the local accounts are recontracted before the end of each year and the rates are activated in the systems. Review quarterly with the existing accounts the production generated vs the targeted volume to put in place corrective actions if needed. Executes and supports the administrative aspects of the contracting process (e.g. contract creations for Local Accounts, code creations if needed). Internal and External Relationships: Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Supports the Director of Sales and Marketing in preparing the department budget of the segment. Accurately identifies the level of influence and decision-making power of contacts in the customer organisation and uses these to secure business. Grow the points of contact in each organization. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Work closely with the Director of Sales and Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Administration / Systems: Ensure CRM is constantly up to date with account, contacts, and tasks information. Works with Microsoft Office package (excel, word, power point) Keep up to date the tracking tools to monitor the progress of the accounts managed. General other responsibilities: Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Generating monthly segment data and reports for analysis and monthly owner report. Contributes ideas to improve the products and services offered. To complete an agreed number of Face-to-Face appointments per week. Attend sales events/ Tradeshows that are relevant and measure ROI. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. Promoting Hilton Worldwide Values as the foundation of the organisations culture. Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example. Attend all relevant training and development activities as required. Maintain excellent team spirit by supporting and encouraging all Team members. To balance the above in harmony with the right balance of time and energy spent generating new business. The offer : 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide Parking, laundry & mobile phone What are we looking for? University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu Good knowledge of the Barcelona corporate business market. Experience in RFP processes and account management. High communication skills in English and Spanish. Several years of experience in a reservation or sales environment in the hospitality industry or similar position. Affinity for computer systems. Must have excellent numerical, analytical and critical reasoning skills. Qualities, Skills & Knowledge: Excellent selling capability. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Excellent relationship builder Collaborative Strong customer focus Strong delivery focus Strong decision-making skills Strong influencing skills Strong in critical thinking Good numerical skills Ability to prioritise the business-critical actions from a range of conflicting needs. Self-motivated. Ability to communicate openly and clearly both verbally and in writing. This is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Sales The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental bre

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