Quality Assurance Compliance Specialist (H/M)
1 day ago
Madrid
At ING we are looking for Compliance Quality Assurance Specialist We are looking for a talented and enthusiastic Compliance Specialist to join our Quality Assurance Team of the Compliance Function. The responsibility of this team is to run local quality assurance activities that include Second Line Monitoring (SLM) Independent Testing activities (incl. Key Control Testing), QA Thematic Reviews, QA Continuous Monitoring and Process Reviews, as well as contributing to Business Line or Group QA-driven initiatives. The outcomes of the QA activities play a key role in bringing the Compliance function and the 1st line to the next quality level. You will hierarchically report into the local Lead of Quality Assurance As a CQA Compliance specialist you will: You manage and monitor the progress and status of the annual Compliance Monitoring plan, coordinating a robust reporting process. You perform quality assurance processes on two different fronts: independent testing of the 1st and 2nd line monitoring so to assure the quality of the controls in place, and independent review of the compliance processes on a risk-based approach through thematic, process and continuous QA. You execute tests/reviews and elaborate results from different Key Control Testing (KCT) and QA initiatives and provide consolidated reporting to Business Line Compliance and Group Compliance, as required and in line with Compliance Monitoring and QA methodology, processes and formats. You are responsible to perform a priority assessment and to contribute to a local Monitoring Plan which includes KCT SLM Testing and QA activities, the execution of the plan and the articulation of areas of improvement and best practices (QA activities include: Thematic Review, Continuous Monitoring, and Process Reviews). You are responsible to conduct the Compliance Charter & E2E Framework review at local level (e.g., branch implementation of Compliance framework pillars), report observations, best practices to branch management (e.g., CEO, HoC) and local Compliance. You provide QA related input for the NFRC, NFRD and other committees and reportings. The QA activities use a variety of methods and techniques in line with the QA guidelines established by the Group Compliance QA team, including an increasingly use of data analysis and reporting automation tools. You implement and use the QA dedicated ING tool in relation to the QA activities. These are some of the qualities that we value the most for this role. Design and production of reports and dashboards using Power BI, ensuring clear visualization of QA results and compliance metrics. Experience developing automations or reports that support QA, compliance, or risk management activities. Advanced data analysis and modeling leveraging Knime, supporting thematic reviews and continuous monitoring with robust insights Ability to translate complex data results into clear narratives for presentation to various stakeholders. Ability to integrate data from multiple sources and create dynamic, interactive reporting solutions for stakeholders. You are proficient with Microsoft Excel and other Microsoft Office applications. You are an experienced senior professional with a 3-6 years in Compliance or Audit area (e.g., compliance, audit, risk function); You have relevant knowledge of the risks and processes within Financial Crime Compliance, Organisational and Conduct Compliance, and Employees Compliance and Ethics; You have (data) analytical skills and sound judgement; You have an excellent level of Spanish and English (verbal/written); You are a team player with strong interpersonal skills who is able to operate in a diversified and multicultural work environment You are flexible and adaptable to changes that might occur in the monitoring process. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Health insurance. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. 360º care of the employee (physical, mental, social connection & purpose). Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies . And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside . Our ambition in Sustainability is Empowering (y)our Sustainability journey .