Trainee IT Support Technician

Information Technology

1 December 20222 views

Trainee IT Support Technician

Trainee IT Support - No Experience Required

Are you looking to kick-start a brand new career in IT?

We are recruiting for companies who are looking to employ our trainees to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a salary guarantee of £21K-£30K upon completion. We are currently placing over 100 people into new roles each month.

Responsibilities:

• Provide clear and concise information to resolve issues logged via the ticketing system or via telephone

• Ensure issues that require escalation are done so in a timely manner to ensure that the client base receive the best possible user experience

• Management of hardware assets across all company site locations

• Provide first line support to the internal team for any hardware / software issues

• Install and configure computer operating systems and applications, including Office 365 applications & ERP system

• Work to a defined set of SLAs

• Clearly communicate to the client

• Share ideas and be receptive to others

Personal Requirements:

• Attention to detail and logical

• Flexible and resilient

• Optimum time management and ability to effectively prioritize tasks

• Proactive

• Team and service-oriented

• Willingness to learn

Read through the information? Passionate about starting a career in IT? Apply now to see if you are eligible to start!

  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    £18,000 – £30,000 yearly

pin iconPeterborough, England

Recruitment • 11-50 Employees

Hiring with us since October, 2020

We are devoted to training our candidates into qualified professionals and connecting them with some of the most innovative companies in the UK.

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Career ChangeActive 11 hours ago

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