Facilities & Workplaces Services Officer - York
2 days ago
York
York, Yorkshire and the Humber, YO1 7PX Job Summary Do you thrive on making workplaces safer, smarter, and more efficient? Can you build strong relationships while keeping compliance on point? Are you ready for a role where your organisational skills truly make a difference? If so, this could be the job you have been looking for. This role is key to the delivery of the Intelligent Client Function by Defra Group Property and provides support to the team in reassurance on statutory duties and compliance and maintenance and enhancing good working relationships with both customers and the service provider. Responsibilities: Job description • Work with local stakeholders to understand their current and future workplace requirements., • Interface with the Facilities Management (FM) service providers to ensure and facilitate a seamless facilities management service provision., • Provide assurance to stakeholders that the workplaces occupied by their staff and visitors are legally compliant and safe., • Manage health and safety, premises maintenance, Business Continuity arrangements, identifying any remedial actions and acting upon them. Please note that travel to other sites and overnight stays may be required for meetings or training events. Responsibilities: • Work with local stakeholders to understand their current and future workplace requirements., • Interface with the Facilities Management (FM) service providers to ensure and facilitate a seamless facilities management service provision., • Provide assurance to stakeholders that the workplaces occupied by their staff and visitors are legally compliant and safe., • Manage health and safety, premises maintenance, Business Continuity arrangements, identifying any remedial actions and acting upon them. Please note that travel to other sites and overnight stays may be required for meetings or training events. Person specification Essential Skills And Experience: • Experience of providing an efficient support function within a facilities management or building services environment, with customer facing experience., • Excellent organisational and time management skills will be the ability to prioritise tasks., • Excellent communication skills both written and verbal., • The ability to build strong relationships with stakeholders and work well within a team; and evidence of continually improving processes, policies and ways of working., • A commitment to undertaking relevant training or qualifications. Licences Driving Licence Behaviours We'll assess you against these behaviours during the selection process: • Working Together, • Communicating and Influencing, • Delivering at Pace, • Changing and Improving Alongside your salary of £34,765, Department for Environment, Food and Rural Affairs contributes £10,071 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Learning and development tailored to your role, • An environment with flexible working options, • A culture encouraging inclusion and diversity, • A Civil Service pension with an employer contribution of 28.97% Flexi Time Policy. Our Flexi-time policy allows you to vary your hours from day to day, within the requirements of your role, to suit your needs and to offer a better work/life balance. Leave. If you work full time at Defra you are entitled to 25 days’ leave (rising, over 5 years, to 30 days’). If you work part time it will be pro-rated. Privilege day. You are also entitled to a privilege day off in May to mark the King’s birthday (date varies), plus time off for the 8 public holidays a year. Career breaks. We recognise that your work-life balance can extend beyond the short-term to the longer-term, and to support this you are able to apply for career breaks. These are unpaid extended breaks from work, granted at the discretion of the department. Volunteering leave - 3 days paid volunteering leave every year (pro-rata). Once you have passed probation. Season ticket loan – for an interest free season ticket loan, if you have worked within the Defra for more than three months. This can be used to purchase train and bus season tickets, as well as station car parking. Tenancy deposit loan – for an interest free loan, to assist you in meeting the deposit costs for your privately rented home. Salary advances and loans for other circumstances – for salary advances and loans in the following circumstances: for new entrants, for the purchase of bicycles, holidays and religious holidays. Tax-Free Childcare (TFC) scheme – Since the closure to new entrants of the employer childcare voucher scheme, the government introduced the Tax-Free Childcare (TFC) scheme. In this scheme, working parents open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2,000 a year for each child or £4,000 for a disabled child. Parents then use the funds to pay for registered childcare. Support to buy a bicycle – we run two schemes that can help you buy a bicycle for your commute: • The Cycle to Work Scheme –you can apply for a bicycle for your commute, up to the value of £6,000, which is recovered from you through salary sacrifice, as a tax-free benefit. At the end of the repayment period, you have the option to buy the bike if you wish, saving around 30% of the original cost., • Bike loan – if you are not eligible to apply for the Cycle to Work Scheme, you can apply for a loan of up to £1,000 towards the cost of a bike using the Bike loan scheme. This however is not a salary sacrifice scheme. High-street and online discounts. Offers through SmartSpending™ which is accessed through the StaR platform. Accessible 24/7, you can save at hundreds of top retailers. Maternity leave, paternity leave and shared parental leave. We offer generous maternity leave, paternity leave and shared parental leave – a total of 52 weeks leave to look after your new baby, regardless of your length of service. Most mothers are entitled to 39 weeks of paid leave, and a further 13 weeks of unpaid leave. Most partners are entitled to 15 days of paid paternity leave. Shared parental leave arrangements are in place, allowing parents to divide their leave with each other. Professional Membership. Defra group will fund one professional membership for each permanent employee which is relevant to their role. Eye care scheme. If you use a computer screen in connection with your job, we will pay for a regular eyesight test, and you may also be entitled to help towards purchasing new glasses, if they are needed for computer use. The Employee Assistance Programme (EAP) is a free 24/7 confidential telephone advice service, available to all of our staff throughout the year. Civil Service Sports Council. The opportunity to join the Civil Services Sports Council. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Application Process As part of the application process, you will be asked to complete a CV, personal statement and behaviour statements. The CV should include your job history and qualification details. In your personal statement please detail how your suitability and experience aligned to the role, in a maximum of 500 words. Further details around what this will entail are listed on the application form. Sift Should a large number of applications be received, the initial sift may be conducted using your personal statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. Sifting will take place w/c 5 January 2026. Interview If successful at application stage, you will be invited to interview where you will be assessed on experience, behaviours and strengths. A presentation or additional exercise may also be assessed. Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Interviews are scheduled to take place w/c 19 January 2026 but may be subject to change. Further Information Artificial Intelligence Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate, and based on your own personal experience. Submitting content that has been generated by AI or copied from others and presented as your own may be considered plagiarism. Applications found to contain such content may be withdrawn, and internal candidates may be subject to disciplinary action. Please refer to our candidate guidance for more information on appropriate and inappropriate use. Near Miss Candidates Candidates who are judged to be a near miss at interview may be considered for other positions in Core Defra which may be at a lower grade but have a potential skills match. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. Face to face interviews Please note that Defra does not pay travel expenses for applicants from Other Government Departments (OGD) or external candidates. Location As part of the pre-employment process for this post, successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s). Where the location is ‘National’ the successful appointee should discuss and agree an appropriate contractual location in line with both Defra’s location policy and site capacity, prior to proceeding with pre-employment processes. Successful applicants currently employed by the hiring Defra organisation for this post may choose to remain in their current contractual location or may choose to change contractual location to one of those listed above. This should be discussed and agreed prior to proceeding with pre-employment processes. The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with supplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations. Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee. The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time. Defra includes the core department, APHA, RPA, Cefas and VMD. Reserve List A reserve list may be held for a period of 12 months from which further appointments can be made. Childcare Vouchers Any move to DEFRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Visa Sponsorship Statement Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Criminal Record Check If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Internal Fraud Database Check Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismiss...
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