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Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses., • Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave – Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family., • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

In this role, you’ll be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you’re responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to understand each customer’s needs and challenges before recommending the right BT or EE Business products for them. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a customer experience that reflects BT’s reputation for trust, expertise and innovation. You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound‑focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high‑quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value‑led conversations and supporting key customer programmes, the role plays a direct part in strengthening long‑term customer relationships while supporting wider transformation and efficiency goals. • Support inbound call volumes during busy periods and make outbound dialler calls in quieter times., • Identify upsell and cross‑sell opportunities aligned to customer needs efficiently and professionally., • Take ownership of issues through to resolution, using correct processes., • Deliver a consistent customer experience across inbound and outbound activity., • Customer & Process Excellence, • Maintain accurate customer records and contact details., • Follow all sales, compliance, and data protection requirements., • Use CRM and sales systems correctly at all times., • Escalate risks, complaints, or vulnerabilities appropriately., • Work closely with wider teams to resolve issues and improve outcomes., • Deliver against agreed performance measures, including quality, retention, and growth., • Actively engage in coaching, feedback, and development sessions., • Support a “one team” culture by sharing best practice and helping colleagues. Essential Skills • Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions., • Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals., • Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills • Attention to Detail - Accurately records information and follows processes, policies and compliance requirements., • Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications., • Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required., • Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs., • Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture., • Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

You don't just want a job. You want to be part of something that truly changes the world. At Gigafactory Berlin-Brandenburg, we work every day on Tesla's mission: accelerating the world's transition to sustainable energy. Here, near Berlin in the heart of Brandenburg, we build vehicles that set new standards – at a pace and with a level of consistency that has no equal. As an electrician or mechatronics technician, you are the backbone of this production. When machines stop, you bring them back to life. Your work directly affects how many vehicles leave the factory – and therefore how quickly we, together, reach a cleaner future. Important – Relocation required: This position is based on-site at our Gigafactory in Grünheide, near Berlin, Germany. Relocation to the Berlin / Grünheide area is a requirement for this role. To make your move as smooth as possible, Tesla offers a partial financial relocation allowance as well as practical support with the organisation of your move. At Tesla, we support your health, your personal growth, and your financial security – with a package that goes well beyond the industry standard. • 30 paid vacation days per year, in addition to public holidays, • Company pension scheme: Tesla contributes 4% of your base salary, your own contribution is only 2%, • Disability insurance covering 30% of your base salary up to age 67 – premium fully covered by Tesla, • Accidental death and disability insurance: lump-sum payout of up to two annual salaries, premium paid by Tesla, • Tesla shares (ESPP): purchase shares at a 15% discount on the market price – be part of the company's growth, • Legal protection insurance with special rates, also available for your whole family, • Tax support: discounted tax return via app, either yourself or done by experts, • Free shuttle bus (line 419) between Fangschleuse station and the Gigafactory – paid by Tesla, approx. 15-minute ride, • Germany Job Ticket for only €30.10/month – valid on public transport throughout Germany, • Job Bike: e-bike leasing through salary conversion with tax savings, • NextBike: free bike rentals around the Gigafactory for up to 60 minutes, • Dryve: rent a Tesla company car for personal use – including insurance, maintenance, and free Supercharger charging, • Giga Gym: free fitness studio with weights area, cardio, group training, and a women's area, • Massage chairs at several locations throughout the factory, bookable via app, • Subsidized canteen: varied, healthy food at reduced prices, • Free charging for e-vehicles and e-bikes on-site, • Barber shop: professional barber available on-site every day, • Language courses in German & English (A1–B2) directly at the Gigafactory, • Employee Assistance Program: free, confidential counselling on health, finances, and family – 24/7, • Sports & wellness: exclusive discount on more than 50 programs – fitness, yoga, climbing, dancing, and more, • Tesla Babies: welcome gifts for new arrivals, • Reserved daycare spots in Berlin exclusively for children of Tesla employees, • Furnished apartments at special rates to support your relocation to the Berlin / Grünheide area, • Volunteering: up to 2 paid working days per year for social projects in the region, • Diagnosing and resolving faults on complex, fully automated production machinery – quickly, precisely, reliably, • Carrying out repair, maintenance, servicing, and conversion work according to plan and to the highest quality standards, • Actively contributing to a forward-looking maintenance strategy for designated machine fleets, • Carefully documenting all measures – from fault reporting to completed repair, • Close collaboration with other teams on cross-site maintenance projects, • Consistently complying with all safety standards and accident prevention regulations, • Completed vocational training as an electrician / electronics technician or mechatronics technician (m/f/d), completed in Germany or officially recognized, • Passion for technology – and the drive to get things running, • Experience in maintaining automated production equipment is a plus, but not a must, • Solid knowledge of drive technology, electronics, and pneumatics, • Willingness to work shifts in a fully continuous shift model, • Strong communication skills and genuine team spirit, • Good German and/or English skills, spoken and written, • Please submit your CV / resume in English or German Ready to make history? Become part of a team that doesn't wait for the future – it builds it. We look forward to your application.

\n About the Practice\n Join Pennsylvania’s largest and oldest private radiology practice as a General Radiologist with mammography skills (screening, tomosynthesis, diagnostic, US, MR; procedures optional) located in York, Hanover, or Lancaster, PA. \n \n • Some teleradiology available.\n, • Private, physician-owned, full-service radiology practice in Central PA.\n, • Stable with multiple long-term solid contacts.\n, • Source of non-professional billing revenue.\n, • Precedent setting – well positioned – forward-thinking – innovative group.\n, • Salary and time to partnership negotiable.\n, • Flexible partner scheduling with ample income opportunities.\n, • Optional custom-employed position for scheduling flexibility.\n, • Practice diversified beyond professional services with ownership in a growing software development company and a reseller agreement with a major international Rad tech company.\n, • Partners have access to reading locations in condos on the Big Island of Hawaii.\n Imaging Solution\n In 2021, we implemented a new and innovative Enterprise Imaging solution powered by our team and a commercially available Intelligent Workflow Orchestration Engine. It supports practice growth and provides efficient work environments, novel analytics, and innovative compensation structures. Subspecialty reading is supported, but all radiologists work together to optimize performance. Our extensive clerical, “super tech,” RPA, nursing, and mid-level programs keep radiologists efficient and satisfied. Benefits\n \n • Partnership track available.\n, • Shareholders earned between $460K and 1.2M last year.\n, • State-of-the-art viewer and image management systems.\n, • High-caliber dedicated administrative support staff for license and credentialing renewals and malpractice filings.\n, • Superior dedicated IT team with dynamic 24/7 support.\n, • Longevity and stability as a practice established in 1926.\n Community\n This area offers small-town charm and rich history, affordable cost of living, scenic beauty, parks, outdoor activities, vibrant arts scene, and proximity to major cities like Philadelphia and Baltimore. Excellent schools and healthcare facilities make it ideal for families. \n #J-18808-Ljbffr

Head of AI Enabled Strategy & Operating Model (Sales and Service) Cookies on BT.comWe use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.View profileEmployee Login Life at EE Culture club Careers at EE Search roles* BT GroupJob DescriptionHead of AI Enabled Strategy & Operating Model (Sales and Service)Req ID: 60700Posting Start Date: 17/07/2026Posting End Date: 28/07/2026Job Function: Data & AIDivision: ConsumerJob Location: GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR Cardiff 3 Capital Quarter, GBR Darlington - Global House, GBR Doncaster - BT Call Centre, GBR Dundee Greenmarket, GBR Exbridge House, GBR Glasgow - Alexndr Bain Hse, GBR Ipswich - Orion Building, GBR Lancaster ATE, GBR Leeds - 1 Sovereign Street, GBR Lincoln - 4 Ruston Road, GBR Newcastle - Gosfrth Pk Way, GBR Plymouth - Langage Campus, GBR Sheffield Endeavour, GBR Swansea -Terrapin Buildg, GBR Truro TE/RSC, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey, GBR-Merthyr Tydfil-EE Contact, GBR-Newcastle - Tyneside, GBR-Warrington-Stanford HouseAdvertised Salary: Competitive + BenefitsJob Req ID: 60700Posting Date: 17th July 2026Function: Data & AILocation: UK WideSalary: Competitive + Benefits## About the roleThis role owns the definition, implementation and continuous evolution of the future AI-enabled Sales & Service operating model for Consumer, translating strategic priorities across cost, growth and customer experience into a deliverable operating model, investment plan and measurable business outcomes.It combines enterprise-level strategy with hands-on delivery accountability, with a clear focus on how AI, data, automation and agent-based capabilities reshape customer engagement, service delivery, workforce models and commercial performance.The role is accountable for designing and implementing AI-enabled, AI-native and agent-based operating models that define how human colleagues, AI assistants and autonomous agents work together across customer journeys, channels and service environments.A key accountability is to determine, govern and deliver how AI capability is embedded across Sales & Service, ensuring: Reuse of capability across journeys and channels Alignment between strategy, transformation and delivery Ownership of delivery outcomes, adoption and benefit realisation Retention of control of core intelligence within BT, rather than embedding it within vendor platformsThe role acts as the accountable centre of the transformation, setting clear direction and driving delivery across Sales & Service so activity aligns to a coherent, scalable and AI-native operating model.## What you’ll be doing Own the strategic direction for Sales & Service, defining how the business delivers customer value, commercial growth and operational efficiency through an AI-enabled operating model. Design and implement the target AI-native operating model, ensuring customer demand is effectively managed across journeys, channels, service environments and agent-based capabilities. Define how human colleagues, AI assistants and autonomous agents work together to deliver seamless customer experiences, improved decision-making and measurable business outcomes. Lead end-to-end delivery of AI-led operating model transformation, converting strategic priorities into implemented business change, adoption and sustained operational outcomes. Translate strategic priorities into a clear transformation roadmap and delivery plan, aligning initiatives across customer experience, operations, commercial, product and technology teams. Establish value frameworks and success measures that connect business strategy, investment decisions, delivery milestones, adoption and benefit realisation. Define the principles, standards and governance that guide how AI-enabled capabilities are developed, scaled, reused and embedded across the organisation. Drive consistency and reuse across customer journeys, business domains and AI-enabled solutions to maximise efficiency, scalability and long-term value. Lead the evolution of workforce and capability strategies, ensuring organisational structures, roles and skills align to future AI-enabled business needs. Lead cross-functional teams across business, transformation, product and technology functions to implement the future Sales & Service operating model. Own operating model decisions, transformation priorities and delivery outcomes, balancing customer value, commercial impact, risk and long-term business performance. Establish frameworks and ways of working that enable consistent decision-making, effective governance and successful transformation delivery at scale.* Ensure all activity across Sales & Service supports a clear strategic vision and contributes to the delivery of a customer-centric, AI-native and future-ready organisation.Leadership Responsibility:* Act as the accountable senior leader for the future Sales & Service operating model, owning strategic direction, delivery execution, benefit realisation and long-term operating model performance while engaging stakeholders at Director and Executive level.## Essential Skills / Experience* Strategic Business Transformation & Delivery: Proven ability to define and deliver customer, sales or service strategies that drive measurable business outcomes within large, complex organisations, with clear accountability for execution and impact.* AI-Native Operating Model Design & Delivery: Proven experience designing and implementing AI-enabled, AI-native or agent-based operating models within large-scale customer, sales or service environments.* AI-Led Transformation Implementation:Hands-on experience delivering AI-led transformation and operating model change from strategy through implementation, adoption and benefit realisation.* Customer Journey & Commercial Expertise:Strong understanding of customer journeys, demand, cost-to-serve, conversion, retention and customer value, with the ability to turn insights into strategic and operational action.* Business Architecture, Service Design & Value Realisation:Expertise in business architecture and service design, creating scalable solutions, value frameworks and delivery measures that link strategic priorities to financial and operational outcomes.* AI-Enabled Business Strategy & Agent-Based Models: Ability to apply AI, data, automation and agent-based capabilities to business challenges, understanding their impact on customer interactions, decision-making, operating models and organisational design.* Senior Stakeholder Leadership & Accountability## Desirable Skills / Experience* AI & Digital Transformation Leadership: Experience delivering AI, digital or data-led transformation programmes, combining strategic thinking with practical operating model implementation to drive business outcomes.* Agentic Operating Model Design: Understanding of AI-enabled, AI-native and emerging agent-based operating models, with the ability to define how people, processes, technology, AI assistants and autonomous agents work together to create value.* Workforce & Organisational Transformation:Experience developing workforce, organisation and capability strategies that support AI-enabled change and future business requirements.* Customer Service & Operations Expertise:Proven experience operating within large-scale, customer-facing service environments, balancing customer experience, operational performance and commercial objectives.* Strategic Investment & Portfolio Governance: Ability to shape investment decisions, portfolio governance and prioritisation frameworks that align resources to strategic goals, delivery priorities and measurable outcomes.* Enterprise Change & Systems Thinking:Strong ability to connect strategy, operations and technology, ensuring transformation initiatives deliver scalable, sustainable and organisation-wide impact.## Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme – 5% from you and 10% from us* Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.EE is the UK’s largest mobile network and a core brand within BT Group’s Consumer unit. Many of our roles are employed by EE but work across a growing, multi‐brand Consumer environment – supporting customers across our family of brands, BT, EE and Plusnet.You’ll benefit from EE’s strong people proposition, development opportunities and culture, while helping shape the future of consumer connectivity at scale. #J-18808-Ljbffr

\n Join Pennsylvania’s largest and oldest private radiology practice as a General Radiologist in the York, Hanover or Lancaster, PA area. Subspecialties welcome. \n 50% teleradiology available as well \n Private, physician owned, full-service radiology practice located in Central PA. \n Stable with multiple long term solid contacts. \n Source of non-professional billing revenue. \n Precedent setting – well positioned – forward thinking – innovative private practice radiology group. \n Salary and time to partnership negotiable. \n Quantum offers much flexibility in partner scheduling with ample opportunities presented to increase income. \n However, if scheduling flexibility is a priority, a “custom” employed position could also be developed. \n Our practice is diversified beyond professional services to include ownership in a robust and rapidly growing software development company. Reseller agreement with major international Rad tech company secured in November 2021. \n Partners have access to reading locations in condos on the Big Island of Hawaii. \n In 2021, we implemented a new and innovative Enterprise Imaging solution powered by our team and our commercially available Intelligent Workflow Orchestration Engine. This new system supports the growth of the practice and affords our radiologists the most efficient and effective work environments possible. It also supplies novel analytics and supports innovative compensation structures and fairness. Subspecialty reading is supported, but all radiologists work together to optimize the practice’s performance. Our substantial clerical, super tech, RPA, nursing, and mid-level programs keep our radiologists efficient and happy – working at the top of their license. We can offer:\n \n • Partnership track available\n, • Shareholders earned between $460K -1.2M last year.\n, • State of the art viewer and image management systems.\n, • High caliber dedicated administrative support staff that allows the radiologist to focus on radiology, as they submit paperwork for license and credentialing renewals, malpractice.\n, • Superior, dedicated IT team that offers dynamic support 24/7.\n, • The security of joining a private practice established in 1926; a practice with LONGEVITY AND STABILITY.\n The Community:\n This area offers a blend of small-town charm and rich history, perfect for those who appreciate a close-knit community. With its affordable cost of living, it's a great place to settle down without breaking the bank. The region is known for its scenic beauty, with plenty of parks and outdoor activities for nature lovers. There's a vibrant arts scene, with local theaters, galleries, and cultural events throughout the year. Plus, it's conveniently located within driving distance of major cities like Philadelphia and Baltimore, making it easy to enjoy both rural tranquility and urban excitement. Excellent schools and healthcare facilities make it an ideal place for families. \n #J-18808-Ljbffr

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:You have the opportunity to earn up to £39300 per year.A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.50% off health checks at Tesco Pharmacy.Exclusive access to discounted RAC breakdown cover ratesAn exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.Life Assurance - You are covered for death in service life cover of up to three times annual payHealth and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.A great holiday packageAbout the role Overtime opportunities also availableYou have the oppurtunity to earn up to £39300 per year45 hours per week, Monday-Friday, Saturday 1 in 6.Do you want more local driving and be a valued member of a delivery team? This may be the role for you. You will enjoy a varied role driving locally as well as building relationships with our regular customers.Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service.This is a 7 day operation, our shift patterns may include some weekend working.You will be responsible for Making sure our customers are able to keep their shelves full with the products needed by their customers. Youll be loading stock in to the vehicle at the Branch and unloading at the customer premises. Youll also need to ensure the paperwork is completed accurately.You will need Cat C / 18T LicencePrevious experience of driving (at least two years)Previous experience of delivery driving is preferredAbility to carry out manual deliveriesExcellent interpersonal skills with a positive customer service attitudeGood level of literacy and numeracyAbout The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, were a place where Everyones Welcome.We know life looks a little different for each of us. Thats why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.Were proud that Booker is a Disability Confident Committed Leader and were committed to providing a fully inclusive and accessible recruitment process.Please noteWe can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at TescoTPBN1_UKTJ

Customer ServiceLocation: BelfastPay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice)Contract: Temporary to PermanentStart Date: 17/08/2026Hours: 37.5hrs (5 days over 7, including weekends and bank holidays)Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeksWe're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.This is more than a call handler role - it's a chance to make a real difference, every single shift.We're looking for individuals who can: Communicate clearly and empathetically under pressure Think critically and follow structured processes Type at least 50 words per minute with 98% accuracy Stay composed in emotionally challenging situationsShift Patterns:We offer a range of shift options to support different lifestyles. You will work on a four-week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days.Training will be full-time and may include mornings and evenings.Full Training & Career ProgressionYou'll receive comprehensive training and ongoing support.Rewards & Benefits: Competitive pay & overtime opportunities Career development opportunities Full paid training Instant access to Blue Arrow training portal Auto enrolment in pension scheme 28 days paid holidayApplication Process1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)3. Pre-employment Checks (DBS & references)Ready to Make a Real Difference?If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company. Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role of the German Speaking Technical Customer Support Specialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: • Respond to customer calls and emails to diagnose and resolve issues, • Manage and resolve support tickets efficiently, • Support hardware updates via testing and software communication deployment, • Coordinate and track hardware repairs and ensure correct tablet configuration, • Triage bugs and manage their progress through the bug tracking system, • Collaborate with internal teams on service desk-related matters, • Provide data entry and configuration support across departments, • Occasionally travel to the office or customer sites for equipment or training Candidate Profile & Requirements • Fluent in German and English (spoken & written), • Previous Technical Support or technical Customer Service experience - all sectors condidered, • Technical software knowledge is an advantage but not essential, • Strong communication and problem-solving skills, • Willingness to work on rotating shifts and on-call support Salary, Benefits & Working Hours £30,000 - £32,000 . Hybrid working model. Sometimes based in the Farnborough office but mostly remote! Working Hours This is a shift-based role covering a 24/7 global support model: Mon-Fri: 05:00-13:30 / 08:00-16:30 / 13:00-21:30 / 21:00-05:30 1 weekend in every 6 (Fri 21:30 - Sun 21:00) To be considered for this exciting opportunity, please send your CV! Recruiter Contact: Jonathan Grimes

Onboarding Office Location: St James House, Hollinswood Road, Telford, TF2 9TZ Type: Permanent/Full-time, Office-based Salary: Discussed at interview Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships? At Komplex Group, we’re proud to have a 94% employee happiness score and we want YOU to help us keep it that way by attracting exceptional people who share our values and passion for care. Why You’ll Love Working Here • Life Insurance – peace of mind for you and your loved ones, • Your Birthday Off – because you deserve to celebrate YOU, • 24/7 GP Access – for you and your siblings (yes, really!), • Retail Discounts – save on your favourite brands, • Financial Advice – expert support when you need it, • Employee Assistance Programme (EAP) – because wellbeing matters, • Our Culture - where collaboration, respect, and positivity drive everything we do About Us Komplex Group: Individually brilliant. Collectively exceptional. We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people. Your Role As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm. Your responsibilities include: • Complete pre-employment checks to ensure compliance before start dates., • Coordinate inductions and PRICE training for new starters., • Carry out vetting checks (DBS, Right to Work, references, qualifications)., • Maintain secure and compliant personnel records in line with GDPR., • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins)., • Liaise with candidates, managers and teams to support onboarding., • Prepare and issue contracts, onboarding packs and HR documentation., • Ensure personnel files are audit-ready and meet regulatory standards., • Chase outstanding documentation and escalate risks where needed., • Provide general HR and compliance administrative support. What We’re Looking For • An experienced recruiter who delivers results and thrives in a fast-paced environment, • A bubbly, approachable personality that makes candidates feel welcome and valued, • Strong communication skills, you’ll be the voice and face of Komplex Group for new hires, • Business Admin Level 2 (or working towards it), • Tech-savvy Ready to be the face of recruitment excellence? Send your CV to Connor.lane@komplexgroup.co.uk or call 01952 781111 for an initial informal conversation Komplex Group is an equal opportunity employer.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. We have a fantastic opportunity for a top performing field sales professional to join our sales and account management team as a Senior Account Manager covering the South East (you must be based on patch). This is a field sales role with a focus on developing high value new business opportunities whilst managing an account base of Yell’s mid-spend customers. As a Senior Account Manager, you will have an extensive portfolio of products to help you identify valuable solutions for your customers including Pay Per Click, SEO and Agency Social; as well as Yell.com, Smart Performance, Websites, Video and Reputation Management. The primary function of the role is to retain, nurture and grow your customers’ product spend into high performing digital marketing solutions, whilst actively sourcing new business. Essentially, the need to develop and grow your client’s digital portfolio will be your everyday driver as well as acquiring new high value prospects who are looking for a digital agency level solution. Key Responsibilities: • Managing a generous portfolio of clients, with annualised spend ranging from £5000 - £12,000., • Dealing with overall account values of circa £1 million annually, • This role involves nurturing your customer base which you will be targeted to retain and grow each quarter; along with the acquisition of new prospects that you will self-source., • Delivering growth sales from our full range of digital solutions (including agency products) - actively identifying and acquiring new digital opportunities by developing advertising programs that meet clients’ needs and the Yell agency minimum spend thresholds., • Responsible for delivering your Growth target of high value new business by actively identifying, hunting and acquiring new digital opportunities within the market., • Selling Yell’s digital product portfolio at a high level to propose the right commercial model that will maximise revenue and meet the customer requirements., • Building long lasting relationships with your account base., • Nurturing relationships with key stakeholders within the wider business, including DAD’s, KAD’s, customer service and the Yell agency. Essential Requirements: • A full UK driving license is required with no more than 6 points and access to a car, • Demonstrable experience in selling high value digital solutions., • Ability to demonstrate a highly successful track record of digital sales performance, • A strategic thinker with a high understanding of digital marketing campaigns and technology., • Resilient and disciplined with tenacity. Never afraid to ask for testimonials which supports their client dedicated ethos., • Ability to demonstrate a highly effective personal development plan to continuously adapt to the digital market and keep in touch with what our competitors are doing., • An excellent communicator with the ability to explain complex digital information clearly and concisely., • Emotionally intelligent, demonstrating respectful, professional and collaborative approaches to team members and supporting functions within the business., • Task orientated, everyday willing to go the extra mile for their client., • Flexible – able to adapt to changing priorities and targets and strategies quickly. Why join us? • £40,0000 Base and £22,000 OTE, • Car Allowance of either £5200 or £6200 depending on car, • Local bonus and incentive plans, • Savings at over 900 outlets inc. supermarkets, fashion, electronics, and travel, • Access to mind, money and movement wellbeing resources and gym discounts, • Savings on eyecare and free eye tests, • Company-wide and local recognition schemes, • 24/7 Employee Assistance Programme support, • Pension scheme for colleagues aged 22 to State Pension Age, • Life insurance for all

Position at Moneycorp Please note: we are offering this position as a fixed term contract. Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Who You Are / Your Next Challenge The Data Engineer plays a critical role in enabling Finance & Treasury to deliver accurate, timely, and insight‑driven reporting by building scalable data solutions, maintaining core data infrastructure, and supporting the modernisation of Finance systems. This role is responsible for engineering robust data pipelines, managing datasets across the Microsoft Fabric platform, and ensuring Finance has reliable, consistent, and governed data to support transformation, automation, and improved operational efficiency. As Finance undergoes significant change, the Data Engineer will be a key technical contributor—helping shape new ways of working, supporting system enhancements, and ensuring Finance is equipped with modern, resilient data capabilities. Role Responsibilities SQL, Data Extraction and Transformation • Design, develop, and maintain SQL data structures within Microsoft Fabric, writing efficient SQL queries and Python‑based transformations to support scalable data pipelines and optimise performance across Lakehouse and Warehouse workloads., • Build and maintain reporting datasets optimised for analytics and visualisation, implementing Slowly Changing Dimension (SCD Type 2) logic to support historical reporting and data accuracy., • Ensure data security and integrity throughout the medallion architecture, enforcing access controls, auditing data changes, and ensuring accurate, consistent data is delivered, • Develop and maintain Power BI semantic models and model layouts built on Microsoft Fabric Gold‑layer datasets, ensuring secure, performant, and well‑governed reporting models for dashboards and analytical consumption., • Support the onboarding of new data sources into Microsoft Fabric by working with DevOps teams on secure connectivity, API integrations, and operational ingestion processes., • Design and develop data pipelines and queries, for efficient data extraction and transformation., • Write and maintain production-level code to support lead management and Finance systems, ensuring scalability, performance, and reliability., • Development and maintenance of complex datasets needed for reports, dashboards, and visualisations., • Troubleshoot database-related issues., • Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies., • Conduct regular reviews of SQL code and queries for performance improvements, • Ensure data security and integrity., • Stay updated with the latest database technologies and best practices. Data Warehouse • Implement best practices for data modelling, ETL processes, and data integration., • Optimise data warehouse performance through efficient query design, indexing strategies, and data partitioning., • Stay updated on emerging trends and technologies in data management and analytics and evaluate their potential impact on our data warehouse architecture. Finance System Infrastructure, • Support configuration changes as needed to meet Finance & Business requirements., • Take ownership of upgrade processes including testing and configuration changes, ensuring the current system is fit for purpose for Finance users., • Facilitating with the implementation of the new functionality arising from the upgraded software.What we’re looking for: Essential, • Extensive SQL experience:, • Working with relational databases (e.g., SQL Server, Oracle, MySQL)., • Strong proficiency in SQL, T-SQL and SparkSQL., • Proven background as a SQL Analyst / Developer or Data Engineer., • Experience working with structured and unstructured data sources., • Experience writing stored procedures and production‑level data transformation code., • Previous experience of working in a fast-paced environment, • Knowledge of software development best practices., • Strong analytical mind, excellent attention to detail., • Good interpersonal and communication skills both written and verbal., • Good analytical abilities, with an enquiring mind., • Robust, capable of clearly and strongly articulating position. Desirable, • Hands‑on experience with Microsoft Fabric., • Advance development experience, most notably with programming languages such as python., • Power BI model development and semantic modelling., • API setup/testing experience (e.g., Postman)., • Experience with cloud platforms and modern data architectures., • Experience within financial services or regulated environments., • Advanced Excel skills. Education:, • Bachelor’s degree in Computer Science, Information Systems, STEM, or related field., • Certifications in Python, PySpark, or cloud technologies are desirable but not essential. Please note: This is a full-time, fixed term contract with an opportunity to work in a hybrid working model within our Finance Transformation team based in our London office. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button For company news, announcements and market insights, visit our . You can also find Moneycorp on , , , , , where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.

.NET Developer - Redhill, Surrey (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Since 2006 our client's revolutionary marketing software platform has been helping businesses all over the world to attract, engage, and delight customers by delivering inbound experiences that are relevant, helpful, and personalized. Having recently launched in the UK, they looking to hire .NET Developer (ASP.NET, C#) to become a part of their ever growing family. They believe that individual .NET Developer are in the best position to make decisions about what should be created, and how it should be built. Within their setup those decisions are made by small teams of three or four .NET Developer who own each piece of their product. This autonomy allows them to deploy 200+ times each day. They believe that problems are solved with technology and experience, not process, and that mistakes are a normal part of learning. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You will receive training in all aspects of: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB. At the centre of our client's culture is freedom and openness which takes a lot of people by surprise. But the good kind of surprise, like a birthday party! Their benefits include the following: • Private medial healthcare (family plan included)., • Bonus (12%)., • Student loan reimbursement. They will pay £5,000 per year towards the outstanding balance of your student loan, assuming you have one., • Unlimited holiday allowance., • Company pension., • Free books and beers, and a 24/7 snack wall! Our client is building a company people love. A company that will stand the test of time. So they invest in their people, and optimize for your long term happiness. If you would like to explore the possibility of joining their family please apply without delay. Location: Redhill, Surrey, UK / Remote Working Salary: £40,000 - £50,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

Location: Remote Salary: £75,000 - £85,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and highly technical Senior Product Engineer to join our Engineering team and help us implement and deliver large projects and advocate for high engineering standards. The remit and focus of the role is to be a key driver in the team, taking responsibility for developing and owning features and core components of the company's core systems and processes, as well as auxiliary services where needed. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a proactive and collaborative Senior Product Engineer, this is the role for you. Core responsibilities • Build, maintain and scale platform-level back-end services to enhance and serve our Data and AI capabilities for internal and external customers., • Leverage these Data and AI capabilities to build and ship new features within the core Arbor product suite., • Own the successful delivery of high-impact features, directly contributing to the advancement of Arbor products., • Drive the development and implementation of advanced tests for new and existing features, ensuring high test coverage and reliability standards., • Proactively identify, take ownership of, and resolve critical system bugs and issues using advanced problem-solving skills and comprehensive system knowledge., • Maintain high code quality standards through thorough, constructive code reviews, ensuring solutions are well-tested, scalable, and maintainable., • Produce well-architected, efficient, and scalable code by applying industry-leading design patterns and methodologies., • Create and maintain thorough technical documentation and diagrams that promote best practices and ensure clear communication., • Collaborate closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to address feature requests., • Support the Engineering Manager with interviews, scrum ceremonies, and the implementation of strategies to improve and optimise product quality and lead time, demonstrating a comprehensive understanding of the development lifecycle and processes., • Support the Tech Lead in developing technical roadmap solution designs, identifying areas for improvement, prioritising, and executing technical debt reduction., • Act as a role model for technical excellence through code reviews, pair programming, and actively mentoring and coaching mid-level and junior engineers in best practices, fostering knowledge transfer within the team., • Actively lead and participate in tech talks, workshops, and team-based learning initiatives., • Demonstrable experience building back-end Python-based services, • Previous experience building features in PHP, • Experience with enterprise solutions and large-scale systems., • Demonstrated knowledge of database technologies (SQL and NoSQL) and best practices for data modelling and performance optimisation., • Proven experience in managing large, technical projects and delivering high-quality, impactful results with minimal supervision., • Proven experience designing and writing APIs and services within a service-oriented environment., • Applies best practices and software engineering principles (e.g., SOLID, DRY) effectively., • Demonstrated knowledge of software best practices, including refactoring, writing clean code, and Test-Driven Development (TDD) and Test Automation., • Understands Scrum methodology or other agile development processes., • Demonstrates leadership through collaboration, mentorship, and a proactive approach to problem-solving., • Possesses excellent written and spoken English skills, with the ability to communicate clearly to both technical and non-technical stakeholders., • A driven team player who actively participates in discussions and readily offers assistance to others. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

Job Title: Healthcare Assistant Location: Middlesborough Payrate: £13.50 per hour Hours: Weekday evenings, Weekday Nights, Weekend Days - 36 hours per week Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Epileptic, • Hearing Loss, • Visually impaired, • PEG, • Cerebral Palsy Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Regional Operations Manager Reports To: Managing Director Salary: £36,000 per annum Start Date: Immediate Start Are you an experienced leader with a passion for delivering outstanding care? Komplex Care is seeking a dynamic Regional Operations Manager to join our expanding team. We specialise in providing high-quality, complex care services to adult and paediatric clients in their homes. This is an exciting opportunity to play a key role in shaping the future of care delivery. Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. Key Responsibilities: • Oversee day-to-day operations of care services across the Midlands, • Develop and implement person-centred care plans, • Inspire, motivate, and mentor a compassionate team of Healthcare Assistants, • Collaborate with healthcare professionals, families, and clients, • Maintain and improve CQC standards across all care packages, • Manage staff rotas and ensure smooth operations in a fast-paced environment About You: • Proven experience in a managerial role within care, • Full UK driving licence (essential due to travel requirements), • Strong leadership, communication, and organisational skills, • A commitment to delivering outstanding care and nurturing staff development What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher If you’re looking for a rewarding role where you can make a real difference, we’d love to hear from you. Help us continue to provide exceptional care to those who need it most. Apply today and be part of a dedicated team committed to making a positive impact! Please note: we don't offer employment sponsorship.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Job Title: Bank Healthcare Assistant Location: Wigan Payrate: Discused on interview Hours: Bank Requirements: - Must be flexible & full UK driving license Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Complex Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex Care, • Spinal Cord Injury, • PEG, • Tracheostomy, • Bowel Care, • Cough Assist, • Moving & Handling, • Medication Administration, • Personal Care What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Job Title: Healthcare Assistant Location: Bishop Auckland Payrate: £13.50 per hour Hours: Waking Nights (24 hours per week) Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Autism, • Quadriplegia, • Mental Health, • Moving & Handling, • Medication Administration Komplex Care Benefits: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Job Title: Bank Healthcare Assistant Location: Durham, Newcastle upon-Tyne & Middlesbrough Payrate: £13.50 - £14.00 per hour Hours: Bank Requirements: - Must be flexible & full UK driving license Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Complex Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex Care, • Spinal Cord Injury, • PEG, • Tracheostomy, • Bowel Care, • Cough Assist, • Moving & Handling, • Medication Administration, • Personal Care What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: SEN Teaching Assistant Location: Stockton-On-Tees, Co. Durham Pay rate: Competitive rate of pay Shifts: 07:00 - 5:00pm Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care Stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but not limited to spinal injuries, brain injuries, behaviour that may challenge, and children requiring SEN teaching support. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a SEN Teaching Assistant, you will provide dedicated care and support to a child with complex medical and educational needs. This role requires a compassionate, patient, and proactive approach to ensure the child’s safety, wellbeing, and full participation in school activities. Key Responsibilities: • Medical Support: Assist with tracheostomy care, suctioning, PEG feeding, medication administration, and oxygen management., • Health Monitoring: Support the child with epilepsy management and other health needs, responding appropriately to medical emergencies., • Personal Care & Mobility: Assist with moving and handling and daily personal care routines., • Educational Support: Support the child’s learning, development, and engagement within the classroom environment., • Collaboration: Work closely with teachers, healthcare professionals, and family members to provide consistent, high-quality care. Skills & Qualities Required: • Experience in medical or complex care for children, especially in a school or educational setting, • Knowledge of PEG feeds, tracheostomy care, and epilepsy protocols, • Patience, empathy, and strong observational skills, • Ability to follow care and education plans precisely What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Company pension – plan ahead for a brighter future, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable

Paediatric Healthcare Assistant at Komplex Care Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Care Assistant Location: Leicester, Leicestershire Pay rate: £13.50 per hour Shifts: Waking Nights Note: At present, we're only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role & our client: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to our client during the night, ensuring they are kept safe and comfortable. • Brain Injury, • Complex Needs, • PEG, • Nil By Mouth, • Suctioning, • Personal care, • Medication administration What We’re Looking For: • Experience with children, • Compassion, resilience and flexibility, • Confidence in providing care to children with complex needs, • Warm & bubbly approach, willing to engage and show empathy., • A team-first attitude and commitment to delivering person-centred care Key Responsibilities: • Medical Support: Assist with suctioning, PEG feeding and medication administration., • Health Monitoring: Support the child with responding appropriately to medical emergencies., • Personal Care & Mobility: Assist with moving and handling and daily personal care routines., • Educational Support: Support the child’s learning, development, and engagement within the classroom environment., • Collaboration: Work closely with teachers, healthcare professionals, and family members to provide consistent, high-quality care. Skills & Qualities Required: Experience in medical or complex care for children • Knowledge of PEG, • Patience, empathy, and strong observational skills Ability to follow care plans and therapeutic programmes What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Area Sales Manager – North East Hours - Monday to Friday 37.5 hrs Salary - £Competitive DOE Our client, a leader in industrial process instrumentation, is seeking a results-drivenArea Sales Manager (ASM) to lead sales activities across the North East region of the UK. This is a fantastic opportunity to join a respected and innovative business that values expertise, initiative, and customer focus. As the Area Sales Manager, you will play a key role in expanding their presence across your territory. You’ll manage and grow key accounts, identify new business opportunities, and act as the trusted advisor to clients in a wide range of industries. Your performance will directly influence the company's market share, brand reputation, and bottom-line results. The role ... • Lead sales across a defined territory (NE, DH, SR, DL, TS, YO, HU, DN), • Develop and grow long-term strategic accounts, including global and parent company accounts, • Identify and win new business through targeted prospecting and lead follow-up, • Deliver against monthly and annual sales targets aligned with the company’s strategic goals, • Implement sales and marketing initiatives within your region, • Maintain accurate records via CRM and contribute to sales reporting and forecasting, • Stay informed on industry trends, competitor activity, and customer strategies, • Collaborate with internal teams to ensure best-in-class customer service and project delivery About You:, • ONC in Electrical/Instrumentation (Degree in Engineering is a plus), • Proven experience in field sales, preferably in industrial or technical environments, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and capable of working autonomously, • Full, clean UK driving licence, • Comfortable with occasional overnight stays and flexible working hours What's on offer ... In addition to a competitive salary and bonus structure, other benefits include:- • 24 days annual leave (rising with service) + Birthday leave, • Option to sell unused holiday, • Company car, • Pension scheme & life assurance (4x salary), • Private medical insurance and health cash plan, • Enhanced sick pay, • Professional subscriptions paid, • 24/7 Employee Assistance Programme, • Hybrid working – from home and the field, • Full business IT kit for home-based work If you’re a dynamic sales professional with a passion for technology and customer success, we want to hear from you. Please apply here, or call Kim to discuss further.

Job Title: Healthcare Assistant Location: Knowsley, Liverpool Payrate: £13.00 per hour Hours: Days & Waking Nights Requirements: - Driver required, SEN experience Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Autism, • PDA, • ADHD What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent l lives with dignity and purpose Position: Paediatrics Healthcare Assistant Pay rate: £13.50 per hour Location: Leicester Shifts: Package 1 - 2:45pm to 9pm/Nights 10pm to 8am or Package 2 - 9 hour days and 10 hour nights Note: At present, we're only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but not limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Paediatrics Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • BPAP, • Eczema, • Hypercapnic Respiratory Failure, • Joubert Syndrome, • Sleep Apnea What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Job Title: Part Time Healthcare Assistant Location: Birkenhead Payrate: £13.50 per hour Hours: 9:00am - 5:00pm 2x shifts per week Requirements: - Must be flexible Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex Care, • Cerebral Palsy, • Wheelchair User, • Learning disability, • Peg, • Moving & Handling, • Medication Administration What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Role: Finance Administrator Location: Hybrid Job Type: Fixed Term Contract, 3 Months Reports To: Head of Finance Salary: £30,000 pro rota Immediate Start Purpose of the Role We are looking for an experienced and detail-oriented Finance Administrator to join our growing team. This role will support the day-to-day running of the finance function, ensuring the accurate processing of financial transactions and maintaining effective financial records. The successful candidate will have strong organisational skills, excellent attention to detail, and be confident working in a fast-paced environment. Key Responsibilities Accounts Payable (AP) • Process and accurately record purchase invoices., • Match invoices to purchase orders and investigate discrepancies., • Maintain supplier accounts and respond to supplier queries., • Assist with payment runs and ensure invoices are processed within agreed timescales. Accounts Receivable (AR) • Raise and process sales invoices accurately and efficiently., • Monitor outstanding customer balances and assist with credit control activities., • Resolve customer account queries and maintain accurate debtor records. Bank Reconciliations • Perform regular bank reconciliations across multiple accounts., • Investigate and resolve any discrepancies promptly., • Ensure all financial transactions are accurately recorded and reconciled. General Finance Administration • Support the finance team with general AP and AR administration., • Maintain accurate financial records and filing systems., • Monitor shared finance inboxes and respond to queries in a timely manner., • Assist with month-end processes and reporting requirements., • Liaise with internal departments to ensure financial information is accurate and up to date. Essential Skills & Experience • Previous experience working within a Finance Administrator, Accounts Assistant, Finance Assistant, or similar role., • Strong experience with Accounts Payable and Accounts Receivable processes., • Proven experience processing purchase invoices, sales invoices, and bank reconciliations., • Advanced Microsoft Excel skills are essential and non-negotiable., • Strong working knowledge of Microsoft Outlook, including managing multiple inboxes., • Excellent attention to detail and accuracy., • Strong organisational and time management skills., • Ability to prioritise workload and meet deadlines in a busy finance environment. Desirable Skills & Experience • Experience using Iplicit accounting software would be advantageous but is not essential., • Experience using CarePlanner would be advantageous but is not essential., • Previous experience working within a finance function in a care or healthcare organisation would be beneficial., • A finance-related qualification (AAT or equivalent) is desirable but not essential. Core Competencies • Attention to Detail, • Organisation & Planning, • Problem Solving, • Communication Skills, • Teamwork, • Accountability, • Customer Service Focus What We Offer • A supportive and collaborative working environment., • Ongoing training and professional development opportunities., • Career progression within a growing organisation., • Benefits include:, • 24/7 access to a doctor (for you, your partner, and children under 18), • Day off for your birthday, • YouLife employee discounts on retail, travel, and dining, • 24/7 mental health support, • Home-life advice and life insurance, • Salary sacrifice car scheme (post-probation), • Employee of the Month recognition programme

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Healthcare Assistant Location: Carlisle Pay rate: £14.00 per hour Shifts: Waking Nights (10 hour shifts) Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Paediatric Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs includes: • Brain Injury, • Suctioning, • Nebuliser, • Gastronomy Fed, • Epilepsy, • Personal Care, • Medication Administration What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Healthcare Assistant Location: Birstall, Leicestershire Pay rate: £13.50 per hour Shifts: Weekend Days 10am to 6pm (16 hours per week) Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Paediatric Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs includes: • Unknown Diagnosis, • Epilepsy, • Learning Difficulty, • Oxygen Management, • BIPAP Ventilation, • Gastrostomy, • Vision Impairment, • Seizures, • Personal Care, • Medication Administration What We Offer: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Start your journey in a rewarding career. Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. Job Title: Healthcare Assistant Location: Middlesbrough Pay rate: £13.50 per hour Working Hours: Days & Waking Night Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Epilepsy, • Learning Disabilities, • PEG, • Visual Impairment, • Challenging Behaviour, • Medication Administration, • Personal Care Komplex Care Benefits: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at _. About the Role We’re looking for a Senior Software Engineer who cares deeply about building high-quality products - not just testing them after the fact. In this role, you’ll help shape how quality is engineered into our products from day one, working across software development, automation, and modern testing practices. This role includes a blend of hands-on testing and automation. You’ll design systems, build tooling, and dive into manual testing where it adds the most value - all while helping the team deliver reliable software at scale. We’re exploring how AI can meaningfully improve quality engineering beyond code assistants, and you’ll have the opportunity to shape that journey in a practical, grounded way. This is an area we’re actively evolving, not a fully mature capability today. If you enjoy solving real engineering problems, improving how teams build software, and taking a pragmatic approach to quality, this role will give you the space to do it. Engineering Quality into the Product • Partner with engineers, product managers, and designers to build quality into features from the start - not bolt it on at the end., • Contribute directly to product code where it improves reliability, testability, and observability., • Help shape system design decisions to reduce defects before they happen. Building Scalable Test & Automation Systems • Design and implement robust, maintainable automation across API, integration, and UI layers., • Evolve our testing approach using modern engineering practices - focusing on fast feedback, meaningful and reliable results, and developer productivity., • Improve CI/CD pipelines so quality checks are fast, reliable, and genuinely useful (not just gates). Exploring AI-Driven Engineering • Experiment with AI to improve how we test and validate software - from intelligent test generation, smarter failure analysis and self-healing approaches., • Build or integrate tools that reduce manual effort and increase confidence in releases. Raising the Bar for Engineering • Help establish a strong, pragmatic quality culture that developers actually value., • Ensure quality is a shared responsibility across the team, not owned by a single individual., • Share ideas, mentor others, and contribute to how we continuously improve as a team., • Influence engineering practices beyond your immediate team., • Strong software engineering experience (JavaScript, TypeScript, or similar)., • A track record of building or improving automated testing in real-world systems., • Experience working in modern development environments with CI/CD and cloud platforms., • A practical mindset: you care about outcomes, not just frameworks or theory., • Hands-on experience applying AI within quality engineering or testing contexts - for example, test generation, failure analysis, test optimisation, or similar., • Ability to go beyond basic coding assistants and use AI to solve real testing or quality problems in innovative ways., • Experience working on security or high-reliability systems., • Exposure to performance or security testing., • Contributions to engineering communities, blogs, or open source., • Engineers move faster with more confidence because quality is built into their workflow., • Testing provides fast, meaningful feedback - not noise., • AI-driven approaches reduce manual effort and uncover issues earlier., • The team sees quality as an enabler, not a bottleneck., • You’ll be treated as a software engineer first, not a gatekeeper., • You’ll have room to experiment with new ideas, including AI, and turn them into real impact., • You’ll influence how software is built - not just how it’s tested. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Director, Software Engineering. We are looking for a Director of Software Engineering to lead our core FMX trading team. Own engineering processes appropriate for a 24/7 regulated trading environment, sprint planning, on-call rotations, incident response, code review standards, and change management

DISCO is shaping the future of litigation with a unique combination of cutting-edge technology and expert professional services, designed to handle the most complex legal matters. Our award winning, cloud native platform empowers legal teams to instantly process, collect, and search through millions of documents for relevant case data. The documents are heterogeneous, comprising of email archives, chat exports, audio, video, and native office files. Our customers, often handling sensitive and privileged material, rely on us to deliver a platform with robust security controls, strict data privacy, and data residency guarantees that reflect the jurisdictions they operate in. Over 170 engineers make up our global engineering organisation, located in three technical hubs - India, UK and the US. Our engineers work collaboratively to solve complex technical challenges and enhance our platform, all with the purpose of improving our customers’ experience. We’re now expanding our UK hub and this is an exciting moment to join us as we grow our UK presence. You will join one of our UK-based teams working to enhance our platform. Day to day, you will own complex technical work end to end: breaking down ambiguous problems, making deliberate trade-off decisions, and shipping well-considered code that improves the outcomes of our customers. You will contribute to architectural design, keep an eye on the broader health of the systems you work on, and raise issues, in requirements, design, or code, before they become problems. You will also invest time in the people around you, whether that is through code review, pairing, or helping less experienced engineers grow. As well as working closely with other engineers in our UK hub, you will collaborate with your colleagues based in India and the US. We embrace AI-first development, using AI tooling throughout the engineering lifecycle to move faster and build better software. At the same time, our engineers own what they ship: every service running in production is the direct responsibility of the team behind it. • AWS, PostgreSQL, Redis, Docker, Kafka, Temporal, Datadog, Terraform, gRPC, GraphQL, Kotlin, • have strong demonstrable experience and passion for backend development, • like working together in multidisciplinary teams to deliver solutions for customers, • are proficient in designing and architecting microservices systems, including distributed data management and event-driven architectures, • are skilled in designing and operating containerised software hosted in a Cloud Provider (AWS, Azure, or GCP), • have experience with cloud-based data storage, such as: Relational Databases, NoSQL Stores, data caches, etc, • have experience writing strongly-typed languages in the Java family (Java, Scala, Kotlin) Tip for candidates: If you’re unsure whether to apply… do. We know great people don't always tick every box. • with petabyte-scale, high-availability software systems, • writing software for regulated industries, • £90 to £114 + performance related bonus + Equity, • Remote if you live far away from central London., • Opportunity to share in the success of the company with equity RSU grants, • Your own personalised growth development plan, • Benefits :, • Comprehensive Health Cover: Private Medical Insurance with AXA Health (fully company-paid for employees, zero excess) and Private Dental Insurance via Bupa. Both are active on day one!, • Robust Financial Security: Peace of mind with Group Life Assurance (4x your basic salary) and Group Income Protection (75% of basic salary after 26 weeks of illness/injury)., • Smart Retirement Savings: Access to a company pension scheme with an optional Salary Sacrifice program via Workday to maximize your savings., • Wellness & Lifestyle Support: Annual allowances for health assessments (up to £275/year) , vaccinations (up to £125/year) , and optician/eye test reimbursements., • 24/7 Care Ecosystem: Total well-being support with unlimited 24/7 digital GP access via Doctor at Hand , a comprehensive Employee Assistance Program (EAP) , and specialized legal/bereavement counseling helplines. Authorization to Work in the UK: Candidates must be legally authorized to work in the United Kingdom without sponsorship now or in the future. DISCO is not currently sponsoring visas. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The aim of this role is to support the Audit Quality and Compliance function. Ideally, I am looking to speak with individuals who are enthusiastic about audit quality and continuous improvement. This role will sit within the central Compliance Team, reporting into the Associate Director for Audit Quality. Client Details A Top 20 Accountancy practice with a national presence. This firm are a rapidly expanding business who offer a full range of audit, accountancy, tax and advisory services. Description • Audit File Reviews: Perform engagement quality control reviews, hot and cold file reviews., • Technical Advisory: Respond to technical queries with clarity and precision, while identifying common themes and trends., • Guidance Development: Create and share guidance on emerging topics, changes in standards, and findings from reviews., • Training: Design and deliver targeted training across the firm., • Collaboration: Work closely with UK offices to promote consistent and high-quality audit practices., • Quality Control: Help build and maintain strong audit quality procedures. Profile Professionally qualified accountant (ACA or equivalent). Strong experience in external audit, quality control, audit file reviewing, and technical accounting. In-depth knowledge of auditing standards, financial reporting, and regulatory requirements. Proficiency in audit software and tools, as well as Microsoft Office Suite. Analytical mindset with a detail-focused approach. Clear communicator and confident collaborator. Ability to manage projects and mentor others effectively. Passion for continuous learning and improvement. Job Offer • Company Pension Scheme, • 25 days of annual leave + bank holidays, • Additional annual leave days from certain levels of seniority, • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum, • Business closure over Christmas*, • Life Assurance x4 annual salary, • Enhanced family leave policies, • Enhanced Company Sick Pay, • Employee Assistance Programme - 24/7 support, free and confidential, • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family, • Critical Illness Cover, • Cash plan, • Cycle to work, • Eye care, • Dental

At Data Intellect it has never been just about data or technology, they are our tools. It’s about human intellect, collaboration and providing solutions for the most complex of challenges. We do this by living the [DI] code: We are Problem Solvers who are Humble, possess a Can-do Attitude with a focus on Togetherness. “We are not big on egos, but we’re not for the faint-hearted either” – Steve Turner, CEO We are hiring for developers for our growing Market Abuse Surveillance practice. What you’ll be doing: • Working with business users to define requirements for new application functionality, • Developing, testing, supporting and maintaining all code for client applications, • Assisting the Project Manager with all aspects of project delivery, • Working as part of a team to deliver projects on time and on budget, • Analysing data and creating reports for clients to present findings, • Mentorship and training of junior developers Experience and skills required: • Minimum 3+ years kdb+ development experience, • Knowledge and experience in KX Surveillance, or of technical solution development in a surveillance, context is highly advantageous, • Ability to learn new programming languages and financial concepts quickly - logical thinkers and problem solvers wanted, • Familiarity with Software Development Methodologies, • Good knowledge of the Systems Development Life Cycle, • Detail-orientated, results driven and in possession of a can-do attitude, • Capable of working both independently and within a team, • Excellent client facing skills, • Minimum 2:1 degree in Mathematics, Physics, Computer Science or any other scientific/engineering discipline Experience and skills desired*: *But don’t rule yourself out if you haven’t had the opportunity to develop these skills yet • Knowledge of Trade Surveillance technology and Market Abuse regulations in one or more jurisdictions, • Experience of other programming languages, e.g. Python, • KX Surveillance deployment and enhancement, • Experience with application of AI and Machine Learning, • Cloud development experience, • Experience of other data solutions, specifically Time Series Experience in an investment bank or large financial organisation, • People management experience, • Technical lead of project or sub-team What we offer: • Flexible working – we offer hybrid working so our people can achieve that elusive work/life balance., • Professional development – we offer extensive training, ranging from leadership to specific technical skills., • Progression opportunities - we run a biannual promotion process. Monthly 121s with your People Leader provides support to guide you and your career in the right direction., • International travel opportunities – we offer the opportunity to work internationally, with teams in Belfast, London, New York, Hong Kong & Singapore, • Healthcare cover – provider is dependent on region, UK is provided by Benenden Health, including 24/7 GP Service & Mental Health Helpline to give you peace of mind when it comes to your health, • Generous referral scheme – we love to see referrals and referring a friend means cash for you!, • Regular social events, prizes and giveaways – our talented social committee work hard all year round to provide exciting events across all regions to promote our value of togetherness A little background on DI Simply put – we turn big data problems into smart data solutions At our core, Data Intellect is a data and technology consultancy firm. Our key area of expertise is financial and capital markets technology solutions. However, the utility of these solutions allow us to apply fintech data expertise to other industries such as smart energy and healthcare. This proprietary offering is complemented by a wealth of experience in data engineering, electronic trading systems, data capture applications, regulatory and compliance systems and middle and back-office enterprise web solutions. Fair employment and equal opportunities Data Intellect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request throughout the assessment and selection process. Welcome to Data Intellect. #ChallengeAccepted

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)

Start your journey in a rewarding career. Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. Job Title: Paediatric Healthcare Assistant Location: Liverpool Pay rate: £14 per hour Working Hours: Monday to Friday - 8.15am - 4.15pm Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Healthcare Assistant at Komplex Care you’ll be providing care and support to a client, whose individual needs include: • Blindness AND/OR vision impairment level, • CPAP, • Couch Assist, • Epilepsy, • Global developmental delay, • Microcephaly, • MMPAN disorder, • Nebuliser, • Neutropenia, • NIV, • Obstructive sleep apnea syndrome, • SN bladder, • Tracheostomy, • Suctioning Benefits of working for Komplex Health: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher

Job Title: Mental Health Support Worker Location: Darlington, Durham Position: Permanent, Full-Time Position Pay Rate: £13.50 Per Hour Flat-Rate Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Congenital Mytrodystrophy., • Scoliosis, • Lung Disease, • Autism, • Breakdown, • OCD, • Epilepsy, • Deaf, • Cerebral Palsy What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Executive to secure new business and to build mutually rewarding long term relationships with our customers across the West of England and Wales. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role. The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel. What’s in it for you? • Great Bonus Scheme, • Private Medical Insurance, • Optional Enhanced Pension Scheme, • Perks and Savings on lifestyle activities, • Nuffield Health Discounts, • Gym Reimbursements (up to £600), • Plus more! Key Responsibilities • Maintain and enhance relations with existing Healthcare Data Platform customers, • Discover, qualify and develop opportunities for solutions sales in the UK healthcare market, • Motivate internal and external staff/resources to focus on desired business outcomes, • Work with the UK Bid team to provide timely proposals to customers, • Manage, escalate and resolve technical or contractual issues, • Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value, • Leverage existing customers as reference sites to support the campaign to bring in new name business, • Maintain awareness of industry sector and technological advances, • Collaborating with InterSystems partner organisations to support end-user requirements Experience and Qualifications • Excellent listening, written and communication skills, • 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS, • Proven ability to engage at C level and proven sales success, • Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards, • Experience of data and integration software applications to healthcare end users, • A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs, • Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience, • A genuine interest and technical curiosity for software in the healthcare sector, • Degree qualified or equivalent About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit _.

Start your journey in a rewarding career. Join Komplex Care as a Care Assistant – empowering people with complex needs to lead enriched, independent lives with dignity and purpose. Job Title: Healthcare Assistant Location: Birmingham Pay rate: £13 per hour and £12.71 per hour for sleep in rate Working Hours: 48 hours every 6 days on a rolling rota basis Required: Access To A Vehicle Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centered care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role of Care Assistant: As a Care Assistant at Komplex Care, you’ll be providing complex care and support to a client, whose individual needs include: • Spinal Injury, • Wheelchair user Some of the benefits of working with Komplex Care: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Role: Linux DevOps Engineer Salary: £75,000 WFH: Fully Remote (must be able to travel to London data centres occasionally) Overview Our client is a leading audio streaming technology company, enabling global distribution and monetisation of live and on-demand content for major media networks, broadcasters, and government agencies. Delivering billions of listening hours annually, their intelligent infrastructure powers some of the most recognisable names in radio, podcasting, and live event broadcasting. They are now hiring a Linux DevOps Engineer to support a hybrid migration journey from on-premise data centres into AWS and to help maintain 24/7 streaming services at scale. Key Responsibilities • Support and maintain Linux-based infrastructure across two UK data centres, • Assist in migrating applications and services into a hybrid cloud environment (AWS), • Use Infrastructure as Code tools (Terraform, Ansible) to manage environments, • Help automate deployment pipelines and ensure system observability, • Act as escalation point for infrastructure-related support tickets, • Collaborate with engineering and customer success teams to support streaming platform uptime Ideal Candidate • Strong Linux systems engineering and troubleshooting experience, • Confident with IAC tools like Terraform and Ansible, • Understanding of hybrid environments (on-prem + AWS cloud), • Previous exposure to live production, broadcast, or 24/7 service environments, • Comfortable with occasional out-of-hours maintenance and data centre access, • Driving licence required due to physical server access needs, • Proactive, flexible and calm under pressure Tech Stack / Tools • Linux, • Terraform, • Ansible, • AWS (Hybrid migration underway), • Monitoring & observability tooling Benefits • £75,000 base salary, • Time off in lieu for any out-of-hours work, • 25 days holiday, • Fully remote working (must be within travel distance to London), • Dynamic and varied role in a high-performance media infrastructure team, • Opportunity for international travel (e.g., Poland sites), • Involvement in high-scale broadcast and streaming environments Interview Process • Culture & Intro - with Managing Director, • Technical Interview - with Head of Infrastructure, • Final In-Person - with key team members

Title: Senior Product UI/UX Designer (World-Class A-Player) — Remote (Contractor) Location: Remote - We do not work with timezones GMT+5 to GMT+7. Please do not apply if you live in those timezones. Preference for USA, Australia, Ukraine, United Kingdom, Romania Base fee: USD $2,500 / FIXED PROJECT (Contractor — paid via Wise or bank direct deposit) Employment type: Contractor (fixed-price project) Company: Shae Group Website:_ Short-term elite contract — world-class design urgently required Who We Are Shae Group builds white-label, AI-enabled products across health, wellbeing, education, and human performance. We deliver measurable outcomes by combining human-centered design with precision AI. Our teams move fast, insist on quality, and obsess over retention, engagement and product-market fit. Who You Are You are a world-class product UI/UX designer who pairs creative vision with rigorous execution. You build and document Figma design systems with variables and tokens, deliver pixel-perfect cross-platform screens, and use gamification and advanced UI techniques (glassmorphism) to measurably increase engagement and retention. You communicate clearly via voice memos and screen recordings and coach design teams to execute at A+ level. Your attention to detail is exceptional and working independently on focused work is what you prefer. Responsibilities • Lead design strategy and audit the existing app; propose and implement improvements inspired by top health/consumer apps., • Build and refine a Figma design system using variables, tokens and components; document naming conventions for engineering hand-off., • Design multi-brand theming (white-label support) and export tokens for engineering integration., • Implement gamification mechanics and glassmorphic UI solutions while ensuring accessibility and cross-platform parity., • Mentor and coach the internal design team with daily feedback (voice memos/screenshares) and maintain comprehensive documentation. How to apply • Click Apply → complete prescreen questions (working logistics + availability) → submit portfolio link and one-page delivery plan + example token export (JSON), • Self-schedule an 16-minute prescreen AI one-way video interview, • Complete a 3rd-party personality profile, • If shortlisted, submit a 5–10 minute screenshare explaining a design system you built, • If successful, hiring manager interview within 24–48 hours — offers same day for top candidates Closing note We seek an A-player who raises the bar for product UX in health technology. Please do not apply if you are based in GMT+5 to GMT+7. We will move quickly for outstanding candidates. Must-have qualifications • Portfolio of world-class apps showing measurable engagement/ROI improvements across mobile, tablet and desktop., • Expert Figma skills — design systems, variables, tokens, components, and experience exporting tokens for engineering., • Proven experience designing gamification systems and advanced UI styles (glassmorphism) with accessibility in mind. Nice-to-have • Prior experience in health, behavioral health, clinical or medically inclined apps., • Experience building white-label themes and multi-brand design frameworks. Compensation & performance bonuses Base fee: USD $2,500 fixed short-term contract (project-based). Additional engagements negotiable on successful delivery. Payment & contractor terms Independent Contractor status only. Payment in USD via Wise or bank direct deposit. Fixed-price invoicing on agreed milestones.