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My client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2nd and 3rd Line Support Engineer to deal with customer issues. Diagnose and resolve hardware, software, network and peripheral technical issues to customers satisfaction via remote supp

The role promises a competitive salary and excellent benefits, including healthcare and holiday purchase schemes. A leading service provider in the UK is looking for an IT Specialist to deliver 2nd line support in a dynamic environment. Responsibilities include managing technical incidents, liaising

A reputable IT solutions company based in Watford is seeking an experienced 2nd and 3rd Line Support Engineer to handle customer support issues. The ideal candidate will provide high-quality customer service, diagnose technical problems, and support colleagues. This role requires at least 3 years in

An IT solutions organization based in Watford is seeking an experienced Field Service Engineer. The position offers dual responsibilities, including providing 2nd Line Support when not on-site.

The ideal candidate should have a solid IT support background, capable of managing various technologies including Windows, Office 365, and Apple devices. A technology services provider in Watford is seeking an Onsite Support Engineer to deliver hands-on technical support at client sites. This is a f

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity and infrastructure issues Provide on-site and remote support to users across branches Configure and support VPN laptops and remote access solutions Manage network printers and liaise with external vendors Maintain and update the IT asset register Support hardware troubleshooting, system backups, and configuration issues Assist with audit, compliance, and vulnerability remediation (VA/PT closure) Manage and resolve tickets within agreed timelines (RMS system) Liaise with offshore support teams for issue resolution Maintain accurate documentation and records Requirements Experience in IT support / systems support (1st/2nd line) Knowledge of Windows Server administration and desktop support Basic understanding of networking and connectivity Experience with hardware/software installation and troubleshooting Familiarity with Microsoft Office and O365 Strong communication and stakeholder management skills Ability to document processes and provide user guidance Key Attributes Proactive and willing to learn new technologies Strong problem-solving skills Team player with a user-focused approach Able to prioritise and work under pressure Flexible to support out-of-hours work where required What's on Offer £27,500 salary 12-month FTC within a stable environment Broad exposure to IT systems, infrastructure, and operations Opportunity to work with internal teams, offshore support, and third-party providers

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the schools ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the schools IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others. TPBN1_UKTJ