The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
About Rozies Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a passionate baker with a love for creating delightful treats? We’re a family-run business excited to open our new shop, and we’re on the hunt for an energetic and friendly Baker to join our awesome team! In this role, you'll craft delicious celebration cakes, cupcakes adn sweet treats that bring smiles to our wonderful customers. If you have a flair for baking and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment, ensuring that our baking runs smoothly. Job Summary: As a Baker at Rozies, you will be responsible for preparing and baking celebration cakes as well as a variety of sweet bakes. You will ensure that all products are made to the highest quality standards and served in a timely manner. Your creativity and passion for baking and exquisite decoration. Key Responsibilities: ● Cake Creation: Take the lead in crafting exquisite celebration cakes that are as beautiful as they are delicious. From birthdays to weddings, your creations will be the highlight of every celebration! ● Sweet Treats Galore: In addition to cakes, you'll support Rosy in preparing a delightful range of sweet baked goods, including cupcakes, macarons, fudgy brownies, and chunky cookies that keep our customers coming back for more. ● Perfecting Recipes: Measure, mix, and combine ingredients with precision to ensure each cake and treat meets our high standards for taste, appearance, and freshness. Your attention to detail is crucial as Rozies emphasizes on perfection and high quality ● Taste Testing Fun: Conduct taste tests to ensure your baked goods are absolutely delectable and taste in line with Rosy’s quality ● Sparkling Clean Workspace: Maintain a clean and organised baking station that meets health and safety regulations. ● Food Safety Hero: Follow food safety guidelines for storage, handling, and preparation to ensure every bite is safe and scrumptious. ● Inventory Management: Keep an eye on our baking supplies and ingredients, assisting with ordering and restocking. ● Waste Minimization: Help track and minimize waste to optimize our baking process and keep things cost-efficient. ● Customer Engagement: Occasionally assist customers by answering questions about our celebration cakes and sweet treats. Take special orders and ensure every request is handled with care and a smile. ● Team Collaboration: Work closely with our amazing team to ensure smooth operations and timely production. Together, we’ll create a fun and supportive atmosphere that makes baking even more enjoyable! Require skills and experience: ● Passion for baking celebration cakes and decorating ● Enthusiasm for using a variety of baking tools and equipment ● Culinary school or baking program preferred ● Previous experience as a Baker or in a similar role in a bakery or food service environment is preferred ● Familiarity with various baking techniques and equipment. ● Strong attention to recipe and design details ● Excellent time management skills and ability to work in a fast-paced environment. ● Good communication and interpersonal skills. ● Ability to stand for long periods ● Availability to work early mornings, weekends, and holidays (if needed) At Rozies, we believe baking should be joyful and creative! If you’re passionate about baking and ready to share your talents with a friendly team, we’d love to hear from you. Come sprinkle your magic with us!
MARCH/APRIL 25 START Full time Sous Chef required to join our well-established, friendly small kitchen team at dion St Paul's bar/restaurant overlooking St Paul's Cathedral. MONDAY-FRIDAY WITH OCCASIONAL SATURDAYS. Will be the 2nd most senior person in the kitchen with wide ranging responsibilities. Good experience is absolutely imperative along with a positive attitude, willingness to learn and most importantly ability to work as a team. Will work alongside the executive chef to create new dishes for our menu on a seasonal basis. Assist the head chef in managing the other kitchen staff. Help with preparation work before meal services. Requires someone competent with all food and general health and safety requirements. Monitor inventory and ordering as needed.
This course is for anyone who wants to start a career in adult social care. Embark on a journey in adult social care with our online course, delving into vital topics like person-centred care, safe practices, safeguarding, equality, diversity, and duty of care—all from the comfort of your own space. Course Details: - 100% Online Learning - Schedule: Fridays, 10am - 1pm - Start Date & Induction: Friday 28th February - Duration: 10 weeks Eligibility Requirements: - Age: 19 years old and above - Employment: Unemployed or earning less than £23,302.50. (Proof of unemployment required) - Residency: Must reside in London (Proof of address required) Start your journey in Social Care today, absolutely FREE and completely online, tailored to fit your schedule. #SocialCareCareer #OnlineLearning #AdultSocialCare #CareerDevelopment #CareerOpportunities #JobTraining #FreeCourse #ProfessionalGrowth #CareerInCare #SkillsTraining
Join MICHAEL JOHN GUZZON and his revolution in the hair industry . We are on a mission to create a team of like-minded individuals, with one thing at its core: a true passion for hair styling and HEALTHY hair! We are currently looking for Junior hair stylists with some previous experience (and preferably with Level 2 qualification), who are ready to jump right into it and learn new ways and techniques exclusive to Michael John Guzzon - starting with our 100% natural FLORAZZON plant colour through NALUAGE lightening technique to many more. Perfect customer service is absolutely necessary. We are looking for dynamic, enthusiastic candidates who are team players, reliable, punctual, and above all, driven by passion for the job. What we offer: - Central London location (Notting Hill) with easy access to the tube / bus (thus easy for commuting) - Full training - Great career growth opportunities within the company - Tips and commission If you think you could be a great match for us, do not hesitate to drop us your CV (either here or in person), and we will be in touch!
Childminding Assistant needed - Forest Hill - SE23 *** (5 mins from Forest Hill station) Mon - Thurs > 8am - 6pm (leave time could be 4:30/5pm depending on the children pick up time on some days) It will be a competitive salary, dependent on experience and the right candidate :-) Hi Everyone, I am looking for a friendly, positive and reliable childminding assistant/nursery assistant who has a passion for the Early Years and CHILDCARE EXPERIENCE with ages 1-4 yrs. Having some experience in a PROFESSIONAL childcare setting is PREFERRED but not absolutely necessary if you are a keen learner. LittleFigs Childminding (Ofsted registered) will be opening next month (March) and it's a very exciting time as you will be starting it all with me, so you'll get to know the children and parents the minute they join LittleFigs! I am a Montessori/Early Years Teacher/Deputy Head/Mum to my 14 month boy and now childminder. I love working in a team, sharing ideas and have a very positive attitude. There's a lot of demand for LittleFigs so it would be great to find a lovely assistant to work with. I am very happy to help support your learning and send you on training too. It is a home from home setting where children learn through hands-on experiences and we have a large garden and garden room so lots of fun to be had, especially as Spring is near! If you like the idea of working in a small team with up to 6 children a day (12months - 4yrs) then please get in touch as I'd love to hear from you! Thank you so much! Best Lauren
Cubitt House are the operators of eight luxury pubs and restaurants situated in Zone 1 London. We pride ourselves on both the quality of our produce and service as well as our environments both for our teams and customers alike. We are looking for an experienced and passionate Senior Sous to join our site in Belgravia, someone who can continue to elevate standards, develop our chefs and be our Head Chefs of tomorrow. We have fantastic chefs across the group, led by our Director Ben Tish, who are always looking to be creative around our staple points in each site. We have a Mediterranean menu curated by our fantastic Head Chef and Chef Director. All ingredients are seasonally and locally sourced, sustainably produced and supplied by the best from farm to fork Benefits of working as a Sous Chef for Cubitt House: - Up to 50% off dining in all our restaurants. - Senior Manager Bonus - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Supportive Maternity before and after your child is born - Inclusive work environment and support groups - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. As the successful Senior Sous Chef you will: - Have the ability to adapt, change and learn on the job. - Have an enthusiastic and energetic approach to the role they have applied for. - Highly competent in operational admin to support the Head Chef - Develop and manage your team to a high standard - A curiosity to learn and grow within your role. - Creative - Have excellent communication skills, and a positive attitude. - Show initiative to take on new challenges and solve problems as they arise. - Have or be getting a NI number and proof of their eligibility to work within the UK. We put a lot of time an effort in creating an incredible menu for our guests but know its our people who create an incredible experience and long term brand. We are looking for a Senior Sous Chef who will not only share our passion for the products but be enthusiastic, work in a team and above all, have fun while doing it all. A desire to deliver the absolute best experience for our guests is a must.
Hi, We are looking for a bright and experienced Pastry Chef, with at least 2 years of experience. A previous experience as Gelatiere /Ice cream maker is a huge plus and will considerably top up your wage. You need to be able to produce a substantial quantity of home made gelatos and sorbets with the best precision and efficiency. Also keep up with the stock and receive suppliers delivery. You will work for one of the most popular and established Gelateria in London, one of the biggest name when it comes to quality of the ice creams and sorbets. Reliability and a passion for the job are absolutely paramount. Please refrain to apply if you are not a professional pastry chef / sous chef . the contract will start in February 2025 as follow : - £33000/£37500 a year depending on experience - 28 paid holidays a year - tips - work for one of most well known ice cream parlours in London - 50% discount on take away containers - 40 hours per week with 2 days off - from 8..00 am to 4.30 pm Thank you 🙏🏻
About us: We are looking for a passionate chef/barista who absolutely loves making high-quality food and coffee in a fast-paced environment. Our chefs and baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself! If you read all the description when applying please send us at least one picture of latte art made by you. Thank you 😊
Location: Ewhurst About the Role: Are you someone who loves a spotless, well-maintained environment and has a knack for fixing things? At CCM, we’re looking for a dedicated Experienced Site Maintenance Manager to keep our sites looking top-notch. You'll play a crucial role in ensuring a clean, safe, and well-organized workspace for our technicians. Key Responsibilities: Daily cleaning and maintenance of workshops and surrounding areas. - Performing routine repairs, maintenance, and basic groundwork. - Installing products and equipment as needed. - Conducting painting, decorating, and cleaning tasks. - Assessing and addressing issues promptly and professionally. CCM is searching for a cleaner / handyman to help to keep 2 of our CCM depots spotless and maintained. CCM Ewhurst 4 days a week and CCM Cranleigh 1 day a week The role allows someone to have control of the cleaning and maintenance and to build a pride in the depot being amazing ( as far as garages go ). In an ideal world the role would include 2 very early starts or late finishes each week so that we can hoover offices and use floor cleaner in workshops whilst no staff on site. The role does offer a flexitime deal This is a long term role that we are looking for someone to 'grow into' and absolutely own with pride, it does require you to be a person that has insanely high standards when it comes to what is clean and tidy and maintained Job Types: Full-time, Part-time Pay: £13.50 per hour Expected hours:Up to 35 per week, flexible on your schedule
G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie brunch culture. We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organization skills. Available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift + 50% discount on all products. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.
We are looking to hire full time chefs to work on our Italian Restaurant in Fulham and Battersea Clapham junction we are offering: vacation at full pay staff discount Pension scheme Staff meals Training and career progress If you are an experienced, organised, punctual and passionate Chef, please get in touch! Job Types: full time and part time available Salary: negotiable dependent on experience Main duties and responsibilities include: You will support your kitchen team and grow your skillset as you progress to the next level in your career. It’s an exciting time to join our family business that’s part of the local community and established for the past 16 years. ABOUT US Sabor LTD Cafés & Restaurants is a family-owned independent well-established Company. We are passionate about hospitality and pride ourselves in creating character-rich food and memorable customer experiences. THE ROLE We are currently recruiting talented and experienced Chefs with lots of personality & banter. Serving top quality & homemade food. Chef, your main responsibility will be to impress customers with your cooking skills , support our kitchen team and be eager to learn and progress and be a great team player. You will be incredibly passionate about the hospitality industry, a team player and have the enthusiasm to bring only the best food to the table. This role would suit someone who has the ambition to progress. You will be given the opportunity to train, grow and progress in your career. REQUIREMENTS Chef, you will assist the kitchen team in the following responsibilities: Ensure the delivery of the Absolute Taste high standards in food quality. Always ensuring we deliver on our promise to keep food at the heart of everything we do. Work as a team with our other exceptional Chefs.