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Exciting opportunity for two talented Team Managers to join our Front Office Customer Services Contact Centre based in Exeter. With a salary of £32,267 plus benefits, this is an excellent opportunity to lead and support our Customer Care Representatives (CCRs) in delivering a first-class customer experience. About the Role As a Team Manager, you’ll play a key part in driving performance, supporting team development, and ensuring high standards of service within our Front Office Team. You’ll manage day-to-day operations, monitor service levels, and create an environment where your team can thrive and deliver outstanding results for our customers. This is a fast-paced and rewarding role where you’ll have the opportunity to make a real difference in how we deliver for our customers. What you’ll be doing Lead, motivate, and develop a team of Customer Care Representatives (CCRs) to achieve individual and team performance targets. Manage daily workloads and ensure service levels and quality standards are consistently met. Provide coaching, feedback, and performance reviews to support continuous development. Handle escalated queries and complex billing cases, ensuring timely and effective resolution. Identify process improvements to enhance efficiency and the overall customer experience. Collaborate with other departments to ensure smooth communication and operational success. Monitor and report on team performance, identifying trends and opportunities for improvement. About You You’ll be a confident and proactive people leader and passionate about delivering great customer service. Previous experience managing or leading a customer service team. Strong people management, coaching, and communication skills. Highly organised with excellent attention to detail. Able to analyse data and use insights to drive performance improvements. Thrives in a fast-paced, change-driven environment. Demonstrates a positive attitude and a focus on solutions. Experience in billing, utilities, or a similar industry would be advantageous but not essential. What We Offer At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks’ additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group Plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more A discretionary Bonus Competitive Contributory Pension How to Apply If you’re ready to take the next step in your career and lead a team committed to delivering outstanding service, we’d love to hear from you. Apply now and join us in providing a first-class experience for our customers every day. Closing date: 27th November 2025 This full time permanent office based role with one weekend shift cover in every 6 weeks. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth What will I get to do as a Wealth Manager at HSBC? Whether you're creating connections with customers or colleagues, Wealth Management is genuinely a relationship-based service. As a Wealth Manager, you'll have access to an impressive portfolio of wealth customers, growth potential, career progression, and an opportunity to bring your authentic self to team that prides itself on making connections and building relationships. You'll support every aspect of a customer's financial life, help them grow, manage and preserve their wealth, and provide a professional service in a world of increasing complexity. Here's what else you'll be able to do in this role: • Manage and support a portfolio of high value premier customers, • Act as a trusted adviser to our new and existing customers providing holistic financial advice and supporting them through key life events such as investing for your future, saving for a new home, planning for retirement or protecting their family for every eventuality, • Conduct in depth reviews to identify personal and financial needs of customers and deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC clients, • Advise on a full range of products and services that include both HSBC manufactured products and those provided by external partners, • Deliver needs-based solutions through effective communication and influencing, • Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business What does it take to be successful as a Wealth Manager? People-oriented individuals looking to build their portfolios, safely grow the HSBC Wealth and Personal Banking business, and move the needle on their careers. Do you like a challenge? Are you competitive and base your success on performance? Do you have a growth mindset and a drive for reward? Do you enjoy working with colleagues and clients to create meaningful connections and build lasting relationships? Do you use the many resources and the diverse, talented co-workers around you to help answer the hard questions? If you answered yes to any of these questions, we want to meet you! What we'll give you: • Growth - Opportunity for personal development and progression, new clients, a robust and supportive network of colleagues, new products, and new opportunities to learn and provide a needs based solutions in our Wealth Management team, • A flexible benefits package including, non-contributory pension, life insurance, employee discounts, share options, annual bonuses, and private medical care, • Steppingstone to work internationally - this can be your place to start and branch out to anywhere we have offices around the world, • Full training in HSBC products and services with ongoing coaching throughout your career and dedicated admin support, • An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference., • The support you need to fulfil your potential What you'll give us: • Hold role relevant Level 4 qualifications (Dip CII, CISI or equivalent QCF RDR level 4 qualification) and meet current Statement of Professional Standing requirements - essential, • Currently hold CAS status is desired., • Previous experience providing holistic financial advice on a wide range of products and services., • Have previously worked as a Wealth Adviser, IFA, Financial Planning Manager or in a similar role., • Experience working in relevant environments (retail banking, relationship management, front office) WM2025 Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Are you looking for the right role for you? Then look no further... Collections Supervisor Salary : £27,455 - £37,751 per annum Hours : 37.5 hours per week Location & Postcode : Hereford, HR2 8BH As a Collections Supervisor at FCC Environment, you will be responsible for the health and safety of staff, contractors, and visitors to the site, minimising environmental impact, delivering customer expectations, and operating the site efficiently in line with the annual budget. You will supervise collection services and lead a team associated with refuse and recycling collections. This vacancy is for a full-time position, working five days per week. Our promise to you - Competitive salary - 25 days annual leave (full-time working) plus Bank Holidays - Pension scheme - Life insurance - Discretionary bonus scheme - On-the-job training and progression - Recognition scheme - Refer a friend - Flexible benefits, including high street savings, cycle to work scheme, Gymflex membership, and more (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Supervising refuse and recycling collection staff - Ensuring health and safety compliance for all personnel - Conducting risk assessments and implementing SHEQ policies - Carrying out team briefings, gate checks, and spot checks on vehicles - Monitoring sickness and absence, and conducting back-to-work interviews - Overseeing training, including toolbox talks and safety/environmental alerts - Planning daily work schedules and vehicle availability - Managing contractor control and investigations - Chairing disciplinary meetings and conducting job interviews - Ensuring depot inspections and emergency drills are completed - Maintaining high standards of operational efficiency and customer service What are we looking for? - Supervisory experience (previous experience as a Supervisor is desirable) - Strong IT skills (Microsoft Office, CMS, Safeguard) - Clean driving licence (LGV licence and CPC Driver Training advantageous) - Good local knowledge - Safety conscious, diligent, and detail-oriented - Self-motivated and keen to learn - Able to work within defined timescales and as part of a team - Excellent communication skills with all levels of staff and clients - Professional approach and excellent timekeeping - Flexible with working hours, including some on-call weeks About us We are FCC Environment, one of the UKs leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK, and employing around 4,200 people, were on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Collections Supervisor, please apply via the button shown. TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Quality Engineer £42,000 - £48,000 + attractive pension, private healthcare, life assurance and more Hereford Are you an experienced Quality Engineer on the look out for a new challenge? ??????? We are currently recruiting for a Quality Engineer to join a major, international manufacturer that can boast a first class reputation for excellence in Hereford. This is a great opportunity to take your personal career in Quality to the next level by joining a highly reputable firm that can boast a proud history of supplying to the aerospace industry worldwide. As Quality Engineer you will: - Uphold the highest standards of compliance whilst taking the lead on reducing production defects and promoting a culture of no fault forward and Right First-Time - Ensure that quality, technical and operational support services are provided to all levels of the business, ensuring products are produced to the requirements of the manufacturing processes - Use industry standard problem-solving tools, first class influencing and project management skills to lead continuous process and product improvements - Take ownership of Complaints and Escapes, leading all aspects of the process, from notification through to verification and closure with customer - Manage on-conformance by owning or leading all aspects of the process. Including, but not limited to monitoring, measurement and reporting of non-conformance performance. - Use problem solving techniques to a successful resolution whilst also looking at risk management and all the aspects involved in it - Host external audits and internally audit processes and suppliers - Ensure all actions clearly documented, consolidated, communicated, prioritised, and escalated (where required) to ensure the successful completion of business demands - Conduct and or lead certification and release paperwork checks (overchecks), as and when required. This is a prestigious role with great importance. The company in question is highly focused on quality due to the nature of the products manufactured and you will play a vital role in the ongoing success of the business. As well as a competitive salary, you will benefit from a host of great employee benefits, access to additional training and development and a varied job role. For immediate consideration, please forward your CV to Vibe today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ