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About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. - To provide a quick and efficient service. - To provide a friendly, courteous, and professional service, always. - To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. - To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. - Meet and greet guests to their tables. - Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. - To clear and reset tables after guests leave. - Inform guests about our specials and any dishes or drinks that we are currently promoting. - Up-sell in both food and beverages. - Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. - Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. - Arrange table settings and always maintain a clean and tidy section. - Deliver bills and collect payments accurately. - Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. - Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Meals - Company pension scheme - Team events
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description About the role The Senior Finance Assistant will be responsible for supporting the Director of Finance in all aspects of the work and contribute to the smooth running of the finance operations on a day-to-day basis. What you’ll do… Make sure all financial info is produced accurately and on time, following company standards. Prepare and upload daily revenue figures into the accounting system. Daily VAT reconciliation and investigation. Support Income Audit and Accounts Receivables function. Daily Credit Card Reconciliation. Accounts Payable invoice processing – monitor and analyse expenses, identifying areas of cost optimisation. Accounts payable statement checks, accounts payable supplier queries. Monitor and manage Accounts inbox. Completion of the daily bank reconciliation. Petty cash reclaims – log and code the reimbursed receipts. Support budgeting and forecasting activities. Work with other teams to gather relevant financial information. Actively review standard operating procedures, ensuring the hotel is complying with audit standards and performing spot checks as required. To proactively support Director of Finance and Finance Assistant, being able to deputize in their absence. To act as trainer for accounts assistant, providing advice on best practice, use of the accounting and operating system, month end procedures, and audit standards. Assist in the preparation for Audits and provide necessary documentation. Qualifications What we’re looking for… Proven experience as a Finance Assistant, preferably in hospitality industry. Knowledge of Opera and SunSystems is preferable. Good knowledge and experience of MS Office applications including Excel. Good understanding of accounting principles. Detail oriented with strong organizational skills and ability to maintain accuracy and precision in financial records. The ability to identify financial issues, analyse root causes, and propose a solution. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Are you hospitality through and through? Do you love the buzz of a busy shift? Are you looking for the next step into Management? Then Aspers could be the place for you! The successful candidate will be accountable for ensuring consistency and excellence in terms of all standards within the catering and bar environment- Bars, Restaurants, Kitchen and Satellite Kitchens in a high volume, fast-paced environment. Most importantly the successful candidate will lead and motivate all team members to deliver an engaging customer experience. This position reports to the Head of Food & Beverage, and will be responsible for: Ability to lead from the front and who is hands- on, and customer focused. Must have experience as a Team Leader of pubs, bars or restaurants. Demonstrable understanding of P&L's Applied knowledge of stock, marking and GP% Smart Rota'ing - right people right time People management Be able to recruit, train and retain a great team. Kitchen management from stock ordering and stock audit to day-to-day due diligence Late night focus must be able to work when the business is busiest. Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers. Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview. This role functions in a business that operates evenings and weekends, and as such full flexibility is required. The role will be expected to be available to work for any requirements within Aspers & this will mean evening & and weekend obligations outside of ‘normal’ working hours.
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT HOSPITALITY EXPERIENCE We are looking for a part time barista working a average of 15/20 hours per week The ideal candidate would be very confident, presentable & have at least 6 months barista experience, full training will be given from our coffee partner Fireheart Coffee. Perks of the job are the following: Spotify premium music account Cash tips Card tips Flexible holidays Tasty lunch and hot drinks Uniform Fortnightly payment possible Please note wage payment is made by PAYE and must have the right to work in the uk! We look forward to receiving any questions and your application!
Location: The Square Tavern Job Type: Full-Time Overview: The Square Tavern is seeking a dedicated and experienced Pub Manager to lead our dynamic team. As the heart of our establishment, you will be responsible for maintaining the highest standards of operational excellence while creating a welcoming atmosphere for both staff and patrons. This role requires a leader with a passion for the hospitality industry, strong management skills, and the ability to drive business success. Responsibilities: - Oversee the day-to-day operations of the pub, ensuring that customer service is of the highest standard. - Manage and train staff, including organsing schedules, conducting performance reviews, and providing continuous professional development. - Maintain meticulous records of inventory, finances, and compliance with health and safety regulations. - Develop strategies to enhance customer satisfaction and loyalty. - Handle customer inquiries and complaints with professionalism and patience. - Promote and market the pub, planning events and specials that attract and retain customers. - Collaborate with suppliers and vendors to negotiate contracts and ensure timely deliveries. - Ensure the establishment is maintained to the highest standards, including regular checks and coordination of maintenance and repairs. - Implement and monitor systems for handling cash and other payments and ensure staff compliance with these systems. Requirements: - Proven experience as a Pub Manager or similar managerial role in the hospitality industry. - Strong understanding of business management and accounting principles. - Excellent communication and interpersonal skills for a diverse range of customers and employees. - Capability to resolve conflicts efficiently while maintaining professionalism. - Flexibility to work during peak hours, including evenings, weekends, and holidays. - Proficient in managing multiple tasks in a fast-paced environment. - Personal license holder preferred. Qualifications: - References from previous employers. - Relevant hospitality qualifications are advantageous. Benefits: - Competitive salary. - Opportunities for professional growth and advancement. - Dynamic and supportive work environment.
We are currently recruiting for Food and beverage attendant to join our existing Sports bar team based at the Empire Casino in Leicester Square, Central London. Part Time, and fully flexibility requires. Hourly wage +Cash tips + Excellent Company benefits. We offer lucrative employee benefits; Below is a taster of what we offer: Cycle to work scheme Company pension Extensive employee HUB offering discounts from travel, retail, hospitality to health and well-being Regular training and development Employee health and well-being services Refer a friend incentive (Paid into your employee hub account) 50% off food and drinks in all our UK venues Financial advice services Holiday accrual with length of service So… are you ready to place your bets on a career with us? Apply and join our team. Please Note: You must be aged 18 or above and have the right to work in the UK.
We are looking for dynamic, buzzing and friendly people to join our growing team at the Empire casino. Within this role you will be vital in supporting our food & beverage team, assisting the management, and overall ensuring our customers receive the best service we have to offer. We offer employee benefits; below is a taster of what we offer: • Service charge • Growth opportunities • Extensive employee HUB offering discounts • Regular training and development • Refer a friend incentive • 50% off food and drinks in all our UK venues WHAT YOU WILL BE GREAT AT: • Complete orders placed by casino waiting staff promptly, efficiently and to the required standard and in accordance with the company's accounting and control procedures. • Use all equipment correctly and ensure that the work area, machinery and utensils are left clean and tidy at all times. • To provide, and ensure staff provide, outstanding customer service and guest relations at all times. • To rectify any customer complaints or deal with any guest queries that may arise whilst on shift. • To assist the management team in completing team appraisals, service reviews and training. • Assist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings and enquiries etc. DESIRED SKILLS: • A good level of verbal English • Understanding of basic food hygiene • Attention to detail • Positive and upbeat attitude • A high level of personal integrity • A strong work ethic with a passion for exceeding expectations • Show respect and appreciation to all • Encourage and contribute toward a culture that supports everyone to be the best that they can be Please Note: You must be aged 18 or over and have the right to work in the UK.
Sales Job description: Quota Crusher Rambo / Lady Rambo AKA Sales Manager Maternity Cover Position INCLUDE YOUR CV, A COVER LETTER AND WHY YOU WANT TO BECOME AN INTEGRAL PART OF THE MAINYARD STUDIOS TEAM.** We are opening up to someone who is switched on, sociable, productive, organised, resilient, curious, eager to learn about several businesses and industries, and wants to contribute to how a team and company can continually grow. Someone who is a leader in their own right and willing to stretch themselves to close deals! We don’t set boundaries for you apart from finding the right business to fill our spaces at light speed. The way you do it is up to you. We like to work with people who can problem-solve, get stuff done and can easily find joy in the ups and the challenges of daily life. We offer an opportunity to make an impact through your ideas and actions, push yourself and thrive in a fast-growing organisation. The Coworking/Shared Workspace environment is not for the faint-hearted but the reward in fulfillment, the people you will get to know and help and the sense of achievement is invaluable! Base Salary, £28k + bonus based on yearly performance 28 days holiday pa including bank holidays Possible remote work (again, 100% based on performance and not before you've proven yourself to the team) WE BELIEVE IN EMPOWERING OURSELVES AND EACH OTHER TO THRIVE. Our Story: The Mainyard Studios team wake up every morning to help business owners save money, focus their time, connect daily with other business owners and grow their companies. We make it our business to deliver the best value coworking spaces, private offices, music studios, podcast studios and maker-spaces by creating environments that support productivity, by striving to offer the most affordable rents compared to other multi-site workspace providers and by getting to know all of the people in our spaces so that we can connect them with others and resources to help them grow. In 2012, co-founders Remi & Tori took over a derelict factory near their home in Hackney Wick, East London. They worked 2 jobs and threw parties in the space to raise capital. They worked all available hours, day or night doing most of the building work themselves with upcycled and scavenged materials to transform the unloved building into a place where an entrepreneurial community could thrive. Now in 2023, Mainyard Studios is a growing affordable workspace provider and home to 400+ businesses from multiple industries housed in the various coworking spaces, offices, music studios, and maker spaces in 11 sites spread across 5 London boroughs. We are fanatical about personal development and believe that it is integral to achieving desired outcomes in life. You need to show that you are committed to your own personal development through the books you read, the podcasts you listen to and events you attend and recommend to others. Everybody who joins our team joins our monthly Tony Robbin's team coaching sessions that are going to help us understand ourselves, one another and communicate better. Everybody has a say in how we run and grow the company. We take an away day every quarter to review and plan plus 3 days per year to do a more in-depth approach. We are still in a kind of 'Start-Up' mode due to the velocity at which we have scaled in the last 6 years. Our core values: · Collaboration over Competition - There are always opportunities to connect with others and grow together. Share what you know. Help others to do the same. · Progress over perfection - Stay curious, ask questions and take action! Challenge the status quo to show you are participating in life. · Leadership - Every member of the Mainyard Team must become a Leader in their own right. Care for the well-being and growth of the company as if it is your own · Humour - Seeing the lighter side and the lessons in life. Life is such a gift. Getting offended and taking things too personally is a waste of time. Let's focus on how to progress · See the value in everything - Our universe of fair exchange offers rewards in exchange for value delivered. We deliver value through our workspaces in which people grow their businesses and connect with others and in exchange, they pay us money for that value. · No drama - Because life is too short not to find peace, joy and to knuckle down and problem solve! At MYS we all get 5% to stew over the problem and are expected to spend 95% on problem-solving. · Ownership- Taking responsibility for your life and the experiences you have. We are known for the meaningful relationships cultivated and created amongst our residents and our ability to diffuse stress and make progress. We don’t serve wheatgrass smoothies or have an onsite-barbers however, Mainyard Studios is hand-made with love and we provide the space, community, and support people need to grow their business. WE BELIEVE IN EMPOWERING OURSELVES AND OUR COMMUNITIES TO THRIVE Requirements: You need to be…. · Minimum of 3 years of sales experience. · Willing and able to be the leader/owner of the workspace you manage as if it is your own · An amazing team player. · Passion and understanding for entrepreneurial communities. · Understanding of the Sales cycle from getting leads to close. · Successful track record in selling things. · Must be fanatical about personal development · Extremely organized · Have a good understanding of the market · Experience in commercial property is preferred, but not essential · Amazing negotiation skills · Able to work independently and use initiative · Exceptional listening and communication skills · Multiple account management skills · Become expert in what we are selling · Positive attitude, be a real go getter!! · Absolute Rockstar in productivity Your KPI Will Based on: Strategically managing the sales process from qualifying new membership opportunities to closing sales opportunities. Convert warm leads into a sale, with an expected minimum of 20 per month. Create your own sales opportunity: build relationships with brokers, get referrals and use our current database. Follow up key leads Serve as a lead point of contact for potential customers: Contact in a timely manner, understand what we are selling and be able to qualify the leads. Negotiate agreement and close contract to maximise profit Develop new business with existing clients and identify area of improvement to meet sales quota, based on sales/viewings feedback Make decisions based on facts/marketing research Provide accurate and timely account pipeline report, account plan updates and sales forecast Clearly communicate with the community managers with updates and training, connect efficiently with the marketing team and report trends to upper management Support and deliver sales training: design sales script for the team Become an industry expert Manage account decision making processes to ensure revenue is achieved Conduct viewings and rent out our spaces like a Rockstar! We have all kinds of spaces for all kinds of creative businesses and it's up to you how you fill them just as long as the right business, people that 100% get the MYS’s mission and vibe. Also renting at the right price and within a certain time frame of the spaces becoming available. This means choosing the types of people and businesses that will not only thrive in our workspaces but also contribute to the vibe (which is awesome!) The Location: We have 11 sites across London. You will not be assigned to a particular building and will be flexible as to where you work – HOWEVER we will expect you to go to each building on a regular basis to see our managers (as you’ll need to coach them on their sales technics and also show support), meet residents, see how each building develops, and conduct some viewings. You might also be required to cover for a creative manager when necessary albeit very rarely. Your bonus will be based on the level of occupancy of our buildings, therefore it is paramount that you do what Is necessary for you to achieve the results. Why Should You Apply? - If you like to see the impact of your efforts and energy, this is the place for you! On the flip side, your effort and energy directly impacts the business so if you do not like to or cannot create and implement things, please do not apply. It will be part of your job to co-create and apply the structure. - You’ll have a real chance to make a difference in the growth of a company with your input. - Mainyard Studios is an excellent vehicle to effect positive change in a wider sense as well as nurturing the growth and development of our community. - You will be in charge of your own schedule and business growth of your area (working within the parameters of the Mainyard brand that you help to shape!) - Opportunity to progress as the company grows. - Individual career and development plans - Training and development such as coaching sessions with Tony Robbins master coaches - Use of company equipment - Pension contribution - Well being support and counselling sessions if needed - Monthly team socials Mainyard Studios takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorise Mainyard Studios to store your personal data in its electronic database, for the purpose of assessing you
Overview: We are seeking an experienced Business Support Manager to join our team. The ideal candidate will oversee the administrative operations of the company, ensuring efficiency and compliance with company policies along with sales administration matters. Duties: - Develop and implement administrative policies and procedures - Manage office supplies inventory and place orders when necessary - Coordinate office activities and operations to secure efficiency and compliance with company policies - Manage agendas/travel arrangements/appointments etc. for upper management - Manage phone calls and correspondence (e-mail, letters, packages etc.) - Support budgeting and bookkeeping procedures - Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately - Manage and maintain relationships with vendors and service providers. - Manage and response appropriately for any complaints received from the clients. - Ensure that quotations are sent to all new account enquiries as per management’s direction and within agreed timescales. - Manage invoices and maintain records. Requirements: - Proven experience in the similar role - Bachelors Degree (preferred) - Excellent time management skills and ability to multi-task and prioritize work - Attention to detail and problem-solving skills - Proficient in MS Office. Excellent written and verbal communication skills - Strong organizational and planning skills This is a full-time position offering competitive compensation. If you are a detail-oriented individual with excellent organizational skills, we encourage you to apply for this exciting opportunity. Job Type: Full-time, Permanent
The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts. We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends. Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements. Training will be provided. Must be very flexible and willing to work both Mornings and Afternoon Must be Willing to Work on a Rota timetable, including weekends and public holidays if required. This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management. Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged. We are seeking someone who has: - Fluent in Written & spoken English. -Good with Computers - Able to handle reservations and allocation of bookings - Experienced in Supervisory role - Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings. - Very Competent, Able to work alone. -Hard Working, patient, and Calm - Helpful, polite, and Willing to assist Guests with Luggage or solve problems - Guest Customer Service focus, Very Friendly, Polite. - Good communication skills, keeping the manager up to date with any problems and follow-up. -Good Listener, managing any requests or issues with genuine warmth and interest in learning - Good personality with a can-do attitude and self-motivation. - Provide professional Service and be able to smile at work. Job Duties involve: Check-In and Check-Out Hotel Guests Managing Online Reservations Liaising with Customers and their requirements. Handling any room complaints Managing all Emails and Telephone Queries Administration Random Room Inspections Attending to Guest requests Assisting in Managing all Departments: Reservations, Housekeeping Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc Job Types: Full-time,
Head Chef wanted for Modern independent local The Regent in Balham. OTE £46.5K THE HUNT IS ON for The Regent’s new Head Chef to join our fantastic team at our modern neighbourhood local pub and lead in the delivery of our fresh, seasonal, delicious food offering in Balham. Do you believe in fresh produce? Cooked to order? Do you have a passion for producing flavoursome pub food? Eager to train and develop your team? Keen to input into our seasonal menu? We’d love to hear from you. Come and be part of an excellent working environment where the focus is on constantly developing yourself (mentoring from our Exec Chef is readily available) and helping to create seasonal menu items from the best ingredients (no additives or preservatives in our kitchens!). About Our Head Chef Role Our Head Chef will lead in the delivery of Livelyhood’s delicious food offering in one of our most well loved pubs in South London. The right Head Chef will: · Enjoy leading & developing their back of house team · Have previous Head Chef/Senior Sous Chef experience in a busy kitchen · Manage daily food ordering, production, and service, maintaining high standards. · Cook great, tasty food so that people keep coming back for more. · Comply with our food standards and guidelines. · Comply with Health & Safety policies & procedures · Manage supplier ordering and maintain correct stock levels · Thrive on the chance to show their creativity, creating specials & inputting into our menus What we are offering A competitive salary up to £42K based on your experience + tronc + Bonus Additional tronc/service payments – in region of a further £4.5k making OTE up to £46.5k Additional Head Chef bonus plan - £1.5k per quarter/additional £9k a year bonus scheme Excellent, supportive working environment with 45 hours working weeks our norm Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! 40% food and drink discount for you and 3 guests valid in all sites from day 1 We offer hospitality apprenticeships to support your development if you're keen Access to 35% of your earnt pay on demand giving your financial flexibility Wellbeing focused employer– with Livelyhood Mental Health First Aiders & employee assistance support available ** About The Regent Balham** The Regent Balham is part of Livelyhood pub group, an established, South London based owner, creator, and operator of inviting and independent neighbourhood pubs. We currently have 6 sites. It is a pretty handsome and friendly local serving darn tasty fresh, seasonal pub food with a beer selection to take care of every palate, classic cocktails and wines to wet your whistle. Due to a sustainable partnership with the local school it also enjoys a large outdoor garden. And if you're looking for a great sports offer, or somewhere to bring your dog, The Regent's got you covered. The Regent just keeps growing and is an established Balham neighbourhood favourite About Livelyhood You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regent), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke) & Elephant and Castle (The Rosy Hue). We are also planning to open more sites in South London, so this is a brilliant chance for the right people to join us and be a key part of our growth. Who are you? If you're already liking the sound of us, you're already our kind of person. Throw in your passion for consistent, flavoursome, fresh food, clear communication skills, good organisational skills, high kitchen standards, strong work ethic and your in-depth knowledge of H & S and HACCP and you'll have us at hello! Previous Experience in a Head Chef position preferred but if you have fresh food experience in a £10k+ food sales venue and you're ready to make the step up into the Head Chef role, we certainly want to hear from you. Our Head Chef will lead in the delivery of Livelyhood’s fresh food offering that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. We will be considering applications as they arrive, so please don't delay in submitting your application All applicants will require a UK bank account and proof of their eligibility to work in the UK.
As the Head of Conveyancing Department at Ackroyd Legal, you will play a pivotal leadership role within the firm. You will oversee an entire department, shape its strategic direction, manage complex property transactions, and ensure the delivery of exceptional legal services in compliance with property law and regulations. Key Responsibilities Departmental Leadership: Provide visionary leadership to the conveyancing department, setting strategic goals, and ensuring alignment with the firm’s objectives. Oversee the recruitment, training, and development of legal professionals and support staff. Foster a culture of excellence, teamwork, and client-centricity within the department. Complex Conveyancing Transactions: Manage a diverse and complex portfolio of high-value residential and commercial property transactions. Review, draft, and approve critical legal documents, contracts, and agreements to ensure accuracy and compliance with relevant laws and regulations. Provide expert legal advice on property law, real estate development, and investment strategies. Client Relations: Cultivate and maintain strong relationships with clients, including high-net-worth individuals, corporations, and real estate agencies. Act as a trusted advisor, offering strategic counsel and addressing clients’ complex legal needs. Team Development and Mentorship: Mentor and guide junior solicitors, paralegals, and support staff, nurturing their professional growth and development. Oversee workload distribution, set performance expectations, and conduct regular performance evaluations. Quality Assurance and Compliance: Ensure that all conveyancing transactions strictly adhere to legal requirements, industry standards, and regulatory guidelines. Conduct rigorous due diligence, including title searches, land registry checks, and environmental assessments. Expertly resolve complex legal issues and discrepancies in a timely manner. Business Development and Growth: Identify and capitalize on opportunities for business expansion, including strengthening existing client relationships and cultivating new ones. Collaborate with marketing and business development teams to promote Ackroyd Legal’s conveyancing services. Financial Management: Oversee the financial aspects of conveyancing transactions, including billing, fee negotiations, and trust account management. Ensure cost efficiency and profitability while maintaining the highest quality of service. Regulatory Compliance and Industry Expertise: Stay abreast of changes in property law, conveyancing regulations, and industry trends. Provide guidance to the department and clients on legal and regulatory matters. Qualifications: a) Qualified solicitor with significant experience and expertise in conveyancing and property law. b) Membership in the Solicitors Regulation Authority (SRA) or equivalent regulatory body. c) Demonstrated leadership and team management skills. d) Strong business acumen and client relationship-building abilities. e) Outstanding communication and negotiation skills. f) Profound knowledge of property law, real estate transactions, and relevant legal software. g) Exceptional problem-solving and decision-making capabilities. h) Exceptional attention to detail and commitment to quality. i) Ability to thrive in a fast-paced, deadline-driven environment. **Salary: **subject to experience Job Category: Conveyancing Job Type: Full Time Job Location: City of London
Appetite4work are on the hunt to find the best Kitchen Porters in London to work for some of the best restaurants, pubs, bars, hotels and golf courses! Previous experience as a Kitchen Porter or Catering Assistant would be ideal however we will consider those with other hospitality / cleaning / housekeeping experience! Duties and Responsibilities of a Kitchen Porter: Maintain cleanliness of kitchen and floors! Cleaning of pots, pans, and other cooking equipment! Help keep the kitchen orderly and sanitary at all times! Maintain the kitchen and floors in general by washing dishes, taking out bins, mopping, and sanitizing surfaces as needed! Follow instructions from the kitchen team! Able to travel to and from your shifts - By driving or having access to a vehicle! Provide your own uniform - Black polo top, black trousers, long black socks and steel-toe capped non slip boots! The Benefits for a Kitchen Porter: Work in different establishments or choose to work at the same one! Starting from £11.95 per hour, plus holiday pay on top! Weekly pay, money in your bank account every Friday! Appointed one-to-one manager at Appetite4Work for support and bookings Online free module training prior to starting your first shift! If this job sounds like the job for you, please apply today with an up-to-date CV!
Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.
Full job description About us We are a small firm of Chartered Accountants based in Camden. Having been operating for 35+ years, we are well established and highly skilled in the industry. We have a strong emphasis on keeping up to date with the latest changes in technology, utilising the newest AI wherever we can. There are 10 members in our team, with many working from home. Our clients are numerous and varied, with a focus on the music industry. Our work environment includes: On-the-job training Casual work attire Work-from-home days We are currently seeking an Administrative Assistant to join our team. The job entails varied responsibilities from simple data entry to answering calls, preparing forms and corresponding with clients and agencies. There is much overlap with the other members of the team, so you will have support and others to rely on in all of your duties. The ideal candidate should be proficient in written and communication skills, with an openness to learning new software programs and processes. Responsibilities: Be able to input and reorganise simple data in spreadsheets, either Google or Excel. Learn new programs such as Monday, PDF Filler, Virtual Cabinet or Auto Entry. Liaising with customers and suppliers for supporting documentation. Gathering data for compliance paperwork. Filling out various forms for HMRC and other agencies. Input data into programs such as Xero and Sage One. Raising sales invoices. Contacting HMRC to discuss issues that arise. Emailing clients and drafting general correspondence. Answering phone calls. Job Type: Full-time Benefits: Casual dress Work from home Schedule: 8 hour shift Monday to Friday Work Location: In person
Our site the The Hayden Pub & Rooms ( 5 min from Royal Oak / Bayswater ) with 9 boutique rooms looking for some enthusiastic, diligent cleaners to join the team. Our cleaning standards are much higher than regular hotels! Working hours are from 11 am - 4 pm/10am -5pm Benefits: relaxed environment, staff food, uniforms, referee program, wage stream Requirements: 1 year of cleaning experience in a Hotel environment punctuality responsibility The role includes cleaning the bathrooms, making beds, cleaning the rooms, and cleaning the pub. You'll be joining our existing team so we can train you to our required level but some experience would be useful. You must have a national insurance number, a UK bank account, and the right to work in the UK. Payment is monthly but we have wagestream to help! If you think we are looking for you, please apply! Full-time position 5 days a week including weekends with 2 days off. Salary: depends on experience but between £10.50-£12.50/hour
Future Connect is a dynamic Training and Recruitment company dedicated to delivering exceptional service and innovative solutions to our clients. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Accounts Assistant Apprentice. This role offers an exciting opportunity for professional growth and development in the field of accounting. Job Description: The Accounts Assistant Apprentice will play a crucial role in supporting the finance department with various accounting tasks and ensuring the smooth operation of financial processes. The ideal candidate will have a strong aptitude for numbers, excellent organizational skills, and a proactive approach to problem-solving. Responsibilities: - Assist with day-to-day accounting tasks such as accounts payable, accounts receivable, and general ledger entries. - Process invoices, expense reports, and other financial documents accurately and in a timely manner. - Reconcile bank statements and credit card transactions to ensure accuracy and completeness. - Assist in preparing financial reports, including balance sheets, income statements, and cash flow statements. - Maintain accurate and up-to-date financial records and documentation. - Assist with payroll processing and related tasks as needed. - Respond to inquiries from vendors, clients, and internal stakeholders regarding billing and payment issues. - Collaborate with team members to streamline processes and improve efficiency within the finance department. - Support month-end and year-end close processes by preparing journal entries and performing reconciliations. - Assist with ad hoc projects and tasks as assigned by management.
We are currently recruiting for Food and beverage attendant to join our existing team based at the Empire Casino in Leicester Square, Central London. Hourly wage +Cash tips + Excellent Company benefits. We offer lucrative employee benefits; Below is a taster of what we offer: Cycle to work scheme Company pension Extensive employee HUB offering discounts from travel, retail, hospitality to health and well-being Regular training and development Employee health and well-being services Refer a friend incentive (Paid into your employee hub account) 50% off food and drinks in all our UK venues Financial advice services Holiday accrual with length of service So… are you ready to place your bets on a career with us? Apply and join our team. Please Note: You must be aged 18 or above and have the right to work in the UK.
Full job description Front of House Waiter/Waitress Restaurant Overview: At Terra Moderna, we believe that delicious food and freshly made pasta is not just something to eat, but a way of life. We are excited to share our passion for food with you and look forward to welcoming you, a passionate, warm, and engaging Waiter/Waitress to our restaurant very soon. We are a proud and ambitious Group, planning to take the best Restaurant Manager along on this ride with us. Like we handcraft our awe-inspiring food and pasta, we want to handpick the absolute best staff. We are looking for passion, inspiration, and the personification of a hospitality industry gem. Living and breathing good food, good wine, and even better speciality-coffee. In return, we offer you a generous guaranteed salary, boosted earnings with substantial tronc, profit share of the restaurant and exponential career development opportunities. The Waiter/Waitress role is critical within Allegra Group, Culinary Grace and most importantly, Terra Moderna – a brand-new Modern Italian restaurant in Belsize Park, London. We take pride in our commitment to using the freshest, locally sourced ingredients to create dishes that are vibrant, authentic, and bursting with flavour. At Terra Moderna, we provide our guests with a warm and welcoming atmosphere, the perfect retreat for all occasions. You will be empathetic and accountable, maintaining high standards will be your second nature. You will naturally have great energy, leading a strong team, motivating them to deliver warm and memorable experiences. You will work closely with the wider, inspired team to build a business to be proud of, driving the restaurant strategy forward and smashing targets. Job Description: England’s Grace is seeking an experienced, friendly, and professional waiter/waitress to join our front of house team. As a Terra Moderna waiter/waitress, you will be responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring our guests have a memorable dining experience. Your responsibilities will include: - Warmly welcoming guests and providing menus and assistance with seating - Taking food and drink orders accurately and efficiently - Serving dishes and drinks in a timely manner, ensuring orders are complete and correct - Answering questions about menu items, providing recommendations, and explaining preparation methods - Processing guest payments following established procedures - Maintaining a professional appearance and demeanour on the floor - Promptly addressing any issues or complaints that may arise The ideal candidate will have: - Previous waitressing experience in a fast-paced restaurant - Knowledge of food and wine pairings and preparation methods - Excellent communication and customer service skills - Attention to detail and ability to multi-task - Teamwork and time management abilities - Passion for food and eagerness to learn This is a great opportunity to play an integral role in providing excellent dining experiences. No prior experience in Antipodean cuisine is required, but an enthusiasm to learn is a must. Our waitstaff will receive on-the-job training on our menu, recipes, and service procedures. We offer competitive wages and benefits in a lively work environment. Please submit a CV to be considered for this position. Benefits · Free meal and coffee on shift · Discount across our venues · Incentive and reward schemes Location: 2b England's Ln, Belsize Park, London NW3 4TG Job Types: Full-time, Part-time, Permanent Pay: £12.50-£14.00 per hour Benefits: Discounted or free food Schedule: 8 hour shift Weekend availability Experience: Hospitality: 2 years (required) Bartending: 2 years (preferred)
Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS). Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 700+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products (including MediRange, EconoTest and Instramed). Job Title / Department Junior Credit Controller Reporting to: Accounts Department Farla Medical was founded in 2002 to develop, manufacture and distribute medical supplies (consumables and equipment) • precision instrument production • quality clinical governance • excellent customer service • competitive pricing • fast efficient delivery to GPs, Clinics, Hospitals (Private and NHS). "Farla Always Delivers". Today Farla is recognised as a leading UK supplier and manufacturer of medical supplies and care products supplying over 10,000 products and manufacturing 700+ own label lines through MediRange, EconoTest and InstraMed umbrella brands. "Farla. Excellence Delivered”. Our Requirements We are looking for a Junior Credit Controller and offer a fantastic opportunity for a highly commercial and enthusiastic individual ideally with 1-3 years’ experience in a fast-paced manufacturing and distribution sector to join our Finance team (medical supplies sector would be desirable but not essential). Highly motivated and with excellent people skills you are looking to take the next big step to be part of re-structuring of our Finance Department and growth of a leading UK Medical Supplies company and influence the future of how our business runs and our Company grows. Overview You will already have experiences in a Credit Controller role. Working within the Finance Dept and closely with Senior Management, Purchasing and the Customer Service Teams, this role will suit a highly organised individual with multi-tasking ability who is able to work with a variety of people and work to financial timelines and objectives. Your qualities will include strong analytical and excel skills, self-starter and ability to use your initiative. Your main responsibilities are the Provision of Credit Controller Services Working alongside the Finance team members to free up their time to add value: General accounting duties including posting invoices / accounts payable / receivable Reconciling accounts and do the same for the month end for the whole debtor ledger Additional bank reconciliation / Amazon Reconciliation Credit cards reconciliation and CC payments (credit/ debits) Posting information to accounting journals or accounting software from such source documents Follow-up / debt chasing payments / monies owed (below a certain amount) Maintain complete sets of financial records / keep track of accounts, Reconciliation of accounts to ensure their accuracy The Services will also include any other tasks which the Parties may agree on Liaising with management accounts team to ensure correct reporting of sales reports, margin and costs Understanding of the CRM / financial reporting system (Khaos) and liaising with the internal support providers for specific requirements / needs Work in line with agreed KPIs, standards, policies and regulations Required skills & experience: Minimum 1-3+ years’ work experience Numerate with excellent attention to detail. Excellent data input skills. Part Qualified/Passed Finalists – CIMA/ACCA Experienced IT capabilities including Microsoft Office suite / Outlook with strong Excel skills Prior use of Sage or other CRM Sales Management System (desirable) – we currently use Khaos (training will be given) Behavioural: Self-starter with willingness to assume responsibility and take charge Good time-management and multi-tasking skills with the ability to set priorities, meet deadlines and manage workloads Motivated to bring new ideas and best practice to the team and company Excellent verbal and written communication skills Ability to work in a team-oriented environment as a key player Self-motivated, confident and focused approach to get the job done Ability to work under pressure (and remain calm) and easily adapt to changing priorities and demands Committed, punctual and reliable Great negotiating and customer service skills as role requires regular internal and external communication
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.