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Job Title: Financial Services Customer Resolutions Manager (Complaints) Department: Customer Resolutions Management Responsibility for: Management of a Team Leader and up to 15 Complaints handlers Reports to: Call Centre Manager Location: Glasgow Cuprum UK – (Hybrid - 3 Days in Office 2 Days ...

What we offer   Competitive salary   Overtime rates and door to door travel pay  Call out rota payment  Company vehicle/petrol card/PPE  Paid holidays, sick pay plus all bank holidays  Comprehensive benefits package including pension matched contribution, life assurance, employee assistance progr...

You can see our D&I action plan here. Due to the nature of this role and the nature of the work at this site, you will be required to complete a Government Security Check (SC) Clearance / Counter ...

You can see our D&I action plan here. We look forward to seeing your application to join the #constructionrevolution #joinkier #LI-TW1 Matched pension scheme up to 7.5%, Life Assurance, Enhanced ...

Reviewing documentation and take appropriate corrective action. * Effectively reviewing and analysing waste breakdown information * Agreeing corrective actions and monitoring progress. * Identifying ...

... actions in a fast paced + complex environment * a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported * experienced in ensuring your ...

Perform CMM calibration and compile corrective action reports. * Check machined parts both in inspection and on the shop floor. * Skills & Behaviours : * Strong decision-making and problem-solving ...

Develop action plans and oversee them to completion. * Apply lean manufacturing techniques to minimise waste and optimise production processes. * Take the lead on or contribute to continuous ...

Knowledge of Scottish civil litigation procedures and pre-action protocols Skills: * Strong leadership and interpersonal skills * Excellent communication and client management abilities * Ability to ...

Perform CMM calibration and compile corrective action reports. * Check machined parts both in inspection and on the shop floor. * Skills & Behaviours : * Strong decision-making and problem-solving ...

Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards * To demonstrate & explain correct product care to ...

Management of SHEQ Action tracker (updating records, requesting updates, confirming corrections, establishing root cause and corrective actions, closing out actions) * Logging and processing feedback ...

... action , committed to responding to feedback and continuously enhancing our services. · We never stop improving , embracing innovation and striving for excellence in all we do without letting the ...

Implement action plans, monitor progress, assure service meets or exceeds. * Liaise with relevant marketing resource in relation to the production of comprehensive reports for existing and potential ...

Meeting Support: Assist with meeting preparations, including scheduling, agenda creation, document preparation, and minute-taking. Follow up on action items to ensure productivity. * Information ...

Litigating in the Sheriff Court and handling alternative dispute resolution actions * Providing training and support to Trainees and Junior Solicitors Skills: * Over 2 years post-qualifying ...

Respond positively and quickly to customer enquiries and complaints and take appropriate action in line with company procedures. * Create a friendly and safe environment for students to feel ...

Raise NCRs as and action when required. * Facilitate and action any corrective actions. * Any other duties as deemed reasonable. PEOPLE MANAGER RESPONSIBILITIES As a People Manager responsible for ...

Oversee the monitoring and analysis of quality performance metrics, identifying trends and implementing corrective actions when necessary * Lead root cause analysis for quality issues and non ...

Provide technical support and guidance to maintenance staff when needed. * Analyse maintenance data to identify recurring issues and implement corrective actions. Required Skills and Qualifications

Ensure any actions raised on Datastation are updated on a monthly basis until completion. * Ensure that checklists are completed and uploaded on to Datastation, within the appropriate time scales

Experience of Simple Procedure and Ordinary Cause court actions would be beneficial but is not necessary. * A willingness to keep up to date with legal developments in these areas, together with the ...

Ensure that the procurement team action MRP messages in an accurate and timely manner. * Manage a defined list of qualified suppliers across a wide range of categories and industries. * Creating ...

Knowledge of Scottish civil litigation procedures and pre-action protocols. Skills: * Strong leadership and interpersonal skills. * Excellent communication and client management abilities. * Ability ...

Supporting for the unit Technology Manager & Lead Engineers to raise, track and action any IT currency or resilience risks. * Taking an active role to support & get involved in discussions in area of ...

Identify performance trends and implement action plans for continuous improvement. * Ensure all sites exceed reliability and service-level expectations. 🔹 Process Improvement & Cross-Functional ...

Ensure appropriate support, advice and assistance is always offered and work with the operational management teams within own remit to ensure that any necessary remedial actions are implemented ...

Take action to enhance client relationships * Monitor safety on site and feedback learnings into the business. Applications for the role of Project Manager are welcome from candidates with: * A ...

Document and report audit findings and recommend corrective actions as necessary * Stay up-to-date with industry regulations and best practices to maintain compliance and accuracy Qualifications ...

Sign-off accident reports and confirm corrective actions. * Carry out audits of SHE to confirm compliance and to advise on areas for improvement. * Support the PQQ process and make improvements to ...

Compile corrective action reports for non-conforming products and work closely with production teams to implement necessary corrections. * Conduct Initial Sample Inspection Reports (ISIRs) and ...

Successful individuals must be self-starters, they must have the ability to evolve, to execute with critical reasoning and self-direction of action. Candidates who are used to strict procedures and ...

Identify where situations or conditions are to unsafe standards and take appropriate actions- Always look for opportunities to work collaboratively with your peers and colleagues whilst having a ...

We stand behind our actions and deliver on our promises. PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other t

Ensure no upheld complaints, liability claims, or enforcement authority actions EXPERIENCE * Proven experience in a comparable role. * Strong commitment to supporting others in achieving their ...

Prepare and review project budgets, monitor cash flow, and implement corrective actions as required to address any deviations. * Contribute to the overall financial management of the department and ...

To take initial instructions from clients and to advise on the legal action and all alternatives, as appropriate, open to the client. * To keep the client informed as required by the firm's and ...

Empower learners to shape and influence actions on climate change and sustainability. As Executive Director you will lead the Resource Management Team, working with Heads of Service to give clear ...

... and actions are issued • Drive financial management of projects and approvals of invoices • Work closely with the construction team and conduct site visits before and during construction to ...

This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We ...

Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do - and we want you to share in that passion. This is ...

Support Factory Trials for Customer and Internal requirements ensuring that documentation is fully completed and actions followed up as necessary and any issues are communicated fully. * Check ...

Investigate quality issues and implement corrective actions * Collaborate with suppliers to drive improvements Skills & Experience: * Manufacturing experience essential * Strong knowledge of QMS, ISO ...

Carry out risk assessments, audits, and workplace inspections to identify hazards and recommend corrective actions. * Promote a strong safety culture across all levels of the business, driving ...

Oversee the monitoring and analysis of quality performance metrics, identifying trends and implementing corrective actions when necessary * Lead root cause analysis for quality issues and non ...

You will oversee the day-to-day operations and actions of a growing team of production chemists, ensuring effective use of various automated chemical platforms. As part of the leadership you will be ...

Manage a varied litigation caseload, including Sheriff Court actions and alternative dispute resolution (ADR) processes like arbitration and tribunal hearings. * Support and mentor junior team ...

Heavy focus on CI/CD pipelines and GitHub actions * Infrastructure as code - Kubernetes (GCP) and Terraform mainly * Python coding skills preferred to adjust code when needed and also assess