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  • Project Administrator (Maternity cover)
    Project Administrator (Maternity cover)
    il y a 5 heures
    Temps plein
    South Kensington, London

    About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Lettings Admin & Inspection Officer
    Lettings Admin & Inspection Officer
    il y a 5 jours
    £18000–£20000 par an
    Temps plein
    London

    We are seeking a highly organized and detail-oriented Lettings Admin and Inspection Officer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our administrative functions. Excellent communication skills and the ability to manage multiple tasks efficiently are essential. A multilingual background is advantageous, as it will enhance our ability to serve a diverse clientele. Duties • Provide comprehensive administrative support to the management team and staff., • Organize and maintain office files, records, and documentation in an orderly manner., • Carry out inspections for existing properties., • Manage office supplies and inventory, ensuring that all necessary materials are available. Qualifications • Proven experience in an administrative role or similar position., • Strong organizational skills with a keen attention to detail., • Excellent verbal and written communication skills; multilingual abilities are a plus., • Proficient in using standard office software (e.g., Microsoft Office Suite)., • Ability to work independently as well as part of a team., • A proactive approach to work with a willingness to learn and adapt. Working hours This is a full-time role, Monday to Friday, from 10:30 am to 4:30 pm. Additional hours will be discussed during the interview. If you possess these skills and seek an opportunity to contribute positively within a professional environment, we encourage you to apply for this exciting role. Pay £18,000.00 - £20,000.00 per year If interested please visit and send over your CV. Benefits • Casual dress, • Free or subsidised travel Work Location In person

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  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    il y a 1 mois
    £23500–£26000 par an
    Temps plein
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    il y a 6 jours
    £55000–£58000 par an
    Temps plein
    London

    Kiez is a Berlin-inspired new opening coming to Notting Hill, built around a tight kebab-led menu, curated cocktails, standout German and Austrian natural wines, and a world-class sound system, all set within a seriously design-led space. At 35 covers with a terrace, this will be a small, high-energy restaurant with real identity, strong neighbourhood appeal, and the ambition to become one of West London’s most exciting new spots. As Assistant General Manager, you’ll support the General Manager in bringing the concept to life, shaping the culture and standards from day one, and delivering a brilliant all-round guest experience. What you’ll be doing: • Supporting the General Manager in the day-to-day running of the restaurant and helping shape the site from day one., • Leading from the floor and being a strong presence during service., • Working closely with the kitchen to keep service smooth, sharp, and consistent., • Helping build a team culture that feels positive, capable, and enjoyable to be part of., • Supporting recruitment, onboarding, training, and development as the team grows., • Maintaining high standards across service, presentation, cleanliness, and the overall running of the site., • Taking real ownership of compliance and day-to-day operational standards, with confidence around health and safety, food safety, and legal responsibilities., • Overseeing the day-to-day organisation of the site, from shift organisation and admin through to licensing, hygiene, and maintenance issues., • Handling guest feedback with confidence and good judgement., • Stepping up to run the restaurant in the General Manager’s absence. What you’ll bring: • Experience in a senior floor-based management role, ideally as an Assistant General Manager or Restaurant Manager within a quality London restaurant., • An interest in natural wine, particularly German and Austrian producers, would be a big plus., • A genuine love for restaurants that have identity, energy, and cultural relevance., • A strong floor presence and the ability to lead busy services with confidence, pace, and attention to detail., • High standards, good instincts, and a hands-on approach., • A natural ability to lead people - someone who can motivate a team, read a room, and create the right energy on shift., • The appetite to be part of an opening and all that comes with it., • Flexibility to work across 5 out of 7 days, including evenings and weekends., • Full UK right to work. What’s in it for you: • The chance to be part of one of Notting Hill’s most exciting new openings., • A competitive salary package., • The opportunity to help shape the culture, standards, and guest experience from the ground up., • Staff food on shift., • 50% staff discount., • Training, development, and progression opportunities as the business grows., • 28 days’ holiday, including bank holidays. If this sounds like your kind of place, we’d love to hear from you.

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  • Restaurant Manager
    Restaurant Manager
    il y a 6 jours
    £40000–£41000 par an
    Temps plein
    Notting Hill, Kensington and Chelsea

    In March 2026, chefs Eduardo Yishima and Jackson Boxer joined forces to relaunch one of London’s original Mexican restaurants. Formerly known as Taqueria, the restaurant has been reimagined as TAQ. Originally opened on Westbourne Grove over 20 years ago, Taqueria was a pioneer of London’s early Mexican dining scene. While it has remained a much-loved neighbourhood spot, London’s taco culture has evolved dramatically in recent years. TAQ represents the next chapter. Our concept is simple: fresh, hot tortillas topped with high-quality grilled meats and vibrant salsas, served alongside cold beers and great-value margaritas. Eduardo’s menu celebrates Mexican classics, tacos, tostadas and quesadillas alongside inventive dishes that bring a fresh and modern perspective. Our Team We are a small, close-knit team that takes pride in being professional while making sure we enjoy what we do. Hospitality should be fun, energetic and welcoming, both for our guests and for the people who work here. We’re looking for someone like-minded: a person who thrives in a team environment and shares our passion for great food, drinks and warm hospitality. The Role As Restaurant Manager, you’ll report to our General Manager and Head of Operations, working closely with the Bar Manager, Events Manager, and Head Chef. You’ll be joining a passionate and well-balanced team of full- and part-time professionals, within a supportive and dynamic work culture. This is a hands-on leadership role—approximately 80% of your time will be spent on the floor during service, leading the front-of-house team and delivering exceptional guest experiences. You’ll run daily briefings, the role also require to work Friday, Saturday and Sunday, lead training on service standards, and play a key role in driving sales and fostering team morale. The remaining 20% of your time will be focused on administrative responsibilities and team meetings, with one designated admin day per week. The Ideal Candidate • Minimum 2 years of experience as a Restaurant Manager, • Natural leader with a confident, lead-by-example approach, • Skilled in team development and motivation, • Proven ability to meet targets and uphold high standards, • Passionate about food and wine, • Solid wine knowledge preferred (WSET Level 2, but not essential), • Eager to grow professionally within an ambitious and creative company What We Offer • Full-time role: 45 hours/week, • 28 days of holiday, • Work/life balance genuinely respected, • Opportunity for growth in a dynamic, young company, • 50% staff discount across our group, • Access to wine at cost price for personal learning and enjoyment Benefits: • Company pension, • Discounted or free food, • Employee discount

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  • Chef
    Chef
    il y a 17 jours
    £15 par heure
    Temps partiel
    London

    WHO WE ARE Sonny's is a fully gluten free, dairy free and nut free fast-food brand, building the future of fast food. Built by a Coeliac, we exist to make eating on the go easy, safe and genuinely enjoyable for people who've spent too long worrying about cross-contamination. Everyone deserves to eat with peace of mind, without compromising on taste. We've opened a brand new unit in the popular and fast paced foodhall, Boxpark Shoreditch, and we're building a team who care as much as we do about getting this right for our customers. This is an exciting opportunity, at an early stage of our journey, with more opportunities to follow as we grow. We have celebrity endorsements and a very excited community who can't wait for us to open. We can’t wait to speak with you! WHAT YOU GET • Work-life balance - part time contract, • Competitive salary, plus bonuses, • Free staff meals on shift, • The chance to be part of a brand-new concept, • A role in an early-stage, mission-led business with more opportunities to follow as we grow THE ROLE We're looking for a Chef/Team Member who can hit the ground running in a fast-paced kitchen, while also being comfortable speaking with customers. This isn't a traditional kitchen-only position, as there'll be a mix of prep, cooking and customer facing moments as well as back-office admin including writing rotas, placing orders and stock/inventory control. Cooking experience is essential for this role and we'd love someone who is equally as happy to engage with members of the public and deliver great customer service. WHAT YOU'LL DO In the Kitchen • Prep and cook hot food to the Sonny's spec, • Maintain food safety and allergen control at all times, • Receiving and putting away deliveries On the Counter • Hand food to customers and answer questions with confidence about ingredients and allergens, • Represent Sonny's with warmth and care, especially with customers managing allergies, intolerances and dietary requirements, • Support the wider team wherever the shift needs you WHAT WE'RE LOOKING FOR • Cooking experience is essential, ideally in a fast-paced kitchen environment, • Deep understanding of food allergens and dietary requirements, • Strong Food Safety knowledge (Level 2 Food Safety minimum), • Comfortable being both hands-on in the kitchen and customer facing, • Team player who stays calm and reliable under pressure, • Immediate start BONUS POINTS FOR • A passion for changing the gluten free and food allergy space, • Experience in a street food/foodhall or open-kitchen environment, • Previous customer-facing experience Benefits: • Company pension, • Discounted or free food, • Employee discount

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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    il y a 23 jours
    £40000 par an
    Temps plein
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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