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  • Founders Associate
    Founders Associate
    11 hours ago
    £22–£28 hourly
    Part-time
    Purley

    Founders Associate Contract / Freelance basis (with scope to turn permanent) 12-15 hours per week Hourly rate of £22 –£28 Remote first role - ideally based in or near South London for occasional in-person working We’re looking for a brilliant, curious, and creatively minded Founders Associate to work closely alongside a Creative founder. This is a high-trust, high-impact role for someone who loves ideas, organisation, and learning how businesses really work behind the scenes. If you’re the kind of person who enjoys juggling different projects, solving problems, and building systems,all while being immersed in a creative world, this role could be a perfect fit. About the Founder The founder operates across design and branding, moving fluidly between big-picture thinking and practical execution. Their work sits at the crossroads of creativity, strategy, and smart systems. They value clear thinking, curiosity, initiative, and people who take ownership of their work. In this role, you’ll get a front-row seat to how creative ventures are built, run, and scaled in real time. The Role - in a nutshell This is not a PA or admin role. Think of it more like being the founder’s right-hand person across both business and personal operations. You’ll help bring structure, clarity, and momentum to a fast-moving creative world - blending organisation, research, coordination, and proactive problem-solving. You’ll be trusted early, given responsibility, and encouraged to think independently rather than just follow instructions. What you’ll actually be doing Your work will be varied, dynamic, and interesting, including things like: • Managing inboxes and calendars across multiple ventures, • Keeping track of priorities, deadlines, and next steps, • Light-touch project oversight to keep things moving smoothly, • Preparing clear summaries, notes, and updates, • Liaising with team members, freelancers, and external partners, • Managing inbound leads and working alongside a virtual assistant, • Qualifying leads and eventually joining short intro calls, • Conducting independent research and presenting findings clearly, • Using AI and digital tools to speed up research and decision-making, • Exploring new tools, systems, and workflows to improve how things run, • Supporting early-stage ideas around products and systems, • Handling personal logistics like travel, bookings, and planning, • Organising digital files and improving personal systems, • Researching personal projects like trips, events, or experiences In short: you’ll help keep both the business and the founder running smoothly - creatively and intelligently. Who this role is perfect for This role would suit a recent graduate or early-career professional from a creative background such as design, arts, or the creative industries. Someone who is genuinely interested in entrepreneurship and how businesses are built. You’re likely to thrive in this role if you are: • Naturally organised but creatively minded, • Curious and proactive rather than reactive, • Comfortable working independently, • Excited by learning in a real-world environment, • Keen to be deeply involved in the workings of a creative business The skills you’ll need Essential: • Strong written communication, • Excellent organisational instincts, • Confidence using tools like Google Workspace and Notion, • Comfortable working remotely and independently, • Discreet, reliable, and trustworthy, • Enjoys research and synthesising information, • Creative mindset with an interest in ideas and execution Nice to have: • Interest in startups or entrepreneurship, • Familiarity with AI tools, • Basic understanding of how businesses work, • Experience supporting a founder or small creative team Why this is a special opportunity This isn’t just a “support role.” It’s a learning role. You’ll gain rare, behind-the-scenes exposure to founder-level decision-making across multiple creative ventures. You’ll be trusted, challenged, and genuinely involved in the reality of building businesses from the ground up. If you want to learn by doing rather than just watching from the sidelines, this role offers exactly that.

    Immediate start!
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  • Warehouse Operative & Admin Assistant
    Warehouse Operative & Admin Assistant
    29 days ago
    £27000 yearly
    Full-time
    Croydon

    Position: Warehouse Operative & Admin Assistant Department: Truefitt & Hill, Warehouse & Despatch Facility Salary: £27,000 per annum Working Hours: Monday – Friday, 9:00am – 5:30pm Reporting to: Warehouse Manager & Deputy Warehouse Manager Start Date: Immediately Commitment: Permanent Company Profile Truefitt & Hill is a luxury gentlemen’s grooming company, with products sold worldwide and a flagship store & barbershop in St. James’s, London. Since 1805, Truefitt & Hill has set the standard for gentlemen worldwide. The Company needs a young, dynamic individual that appreciates excellent service and is eager to learn in an energetic environment that embraces British heritage. Key Responsibilities 1. Efficient Order Handling: • Accurately picking items from inventory based on order requirements., • Packing orders securely to prevent damage during transit., • Dispatching orders promptly to meet delivery deadlines. 2. Inventory Management: • Loading and unloading stock from delivery vehicles., • Conducting regular stock checks to maintain accurate inventory levels., • Organising stock in the warehouse to optimise space utilisation. 3. Stock Maintenance: • Replenishing stock on shelves to ensure availability for order fulfillment., • Rotating stock to prevent expired or damaged goods from being dispatched., • Implementing FIFO (First In, First Out) method to manage stock effectively. 4. General Support: • Assisting in the maintenance of a clean and organised warehouse environment., • Collaborating with team members to streamline warehouse operations., • Following safety protocols and guidelines to prevent accidents and injuries. Requirements · Must have 2-4 years minimum experience in warehouse operations or related field. · Forklift Certified License (desirable but not essential – training course can be provided). · Excellent analytical and problem-solving skills. · Basic knowledge and skills for inventory management. · Ability to work collaboratively with cross-functional teams. · Good communication skills and attention to detail. Benefits · Employee discounts on Truefitt & Hill products. · Training and development opportunities to grow in the company.

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  • Application Support Lead
    Application Support Lead
    2 months ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

    Immediate start!
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