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Site Manager - Planned & Regeneration - Freelance Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you’ll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: • Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures., • Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely., • Monitor project progress, quality, and costs, reporting regularly to the Project Manager., • Conduct site inspections and audits to ensure health, safety, and environmental standards are met., • Engage with residents and stakeholders to ensure a positive customer experience., • Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed • Proven experience in a similar role., • Site Management Safety Training Scheme (SMSTS), • IOSH Managing Safely, • CSCS Managers category, • Knowledge of Temporary Works Procedures, • Knowledge and understanding of site admin methods and practices, • Ability to interpret drawings and specifications, • Good commercial awareness, ability to identify variations to contract, • Excellent knowledge of construction methods, technology, and materials, • Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project., • A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763755

This is a casual, part-time role offering flexible working.As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. If you h

Junior Account Manager and Admin Support.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. If you have less than 4 years of experience, don’t worry! You may still be eligible to join us as a fee-earning consultant. Reach out for more details.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. If you have less than 4 years of experience, don’t worry! You may still be eligible to join us as a fee-earning consultant. Reach out for more details.

Door Canvasser Required Position: Full Time Working Hours: Monday Friday About us Were on a mission to make homes more efficient, and more sustainable. As a leading provider of home improvement solutions, we specialise in helping homeowners save energy, reduce costs, and enhance comfort. From energy-efficient windows and insulation to cutting-edge solar solutions and home upgrades, were transforming the way people liveone home at a time. Our team is passionate about making a difference, and our Door Canvassers play a vital role in driving our success. By engaging with homeowners face-to-face, youll be the first point of contact, helping families discover how they can improve their homes. We provide industry-leading training, a supportive team environment, and a chance to grow your career in an exciting and fast-growing field. What Youll Do Represent our clients with professionalism and confidence. Knock on doors and engage with potential customers to generate quality leads. Provide clear and concise information about products or services. Accurately record customer details and feedback. Work towards daily, weekly, and monthly targets with the support of a motivated team. What Were Looking For Excellent communication and interpersonal skills. A positive and self-motivated attitude. Confidence in speaking to people face-to-face. Ability to work independently and as part of a team. No prior experience is necessarytraining will be provided! (Industry leading training programme) Full training and ongoing support to help you succeed. Opportunities for career progression within our growing company. A vibrant and supportive team environment. If youre ready to take on an exciting new challenge and be part of a company that rewards effort and ambition, wed love to hear from you! Is the routine in your admin, retail, or warehouse operative position getting tedious? Is support work not fast paced enough for you? If the days in your delivery driver role are blurring together, this is the job for you. Join our team and discover a fulfilling career where you can make a real impact. We offer a supportive environment, a number of growth opportunities, and a chance to be part of a community that values your contributions. Step into a role where you can truly thrive. Your new career starts here! Apply now to join our team! TPBN1_UKTJ

Our client is a leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients’ properties safe, compliant, and operational. Due to an increase workload, the company is looking to add a Facilities Project Manager to the the team. Main Responsibilities: Managing a broad portfolio of properties. Dealing with client on daily basis picking up enquires and feeding them back into the office to the relevant department ( Interiors, AC, Plumbing and electrical or subcontract) Ensuring quotes are turned around in a timely manner . The Facilities/Project Manager is expected to create accurate quotations, ensuring approved works are delivered to client requirement. All RAMS, permits and access permits are submitted in time via internal admin. Business development with current and potential new client around Peterborough and Cambridge areas. Flexible role within office, client sites and working from home. This is a high level of workload, proactive and requires a client focused person backed by a office support. Technical knowledge in building compliance ( FRA’s, water tests, fire alarm testing & fire doors certification) Understanding of Mechanical, electrical, plumbing and building fabric would be ideal although internal resource to survey & quote.Key personal characteristics needed: Client-focused & excellent communicator — daily client interaction, picking up enquiries, building relationships, and feeding back accurately; strong verbal/written skills for enquiries, quotes, and stakeholder updates. Proactive & organised — high workload demands initiative; quick turnaround of quotes, timely submission of RAMS/permits/access docs, and forward-planning without constant supervision. Detail-oriented & accurate — creating precise quotations, ensuring works meet client specs, handling compliance docs correctly, and maintaining high standards under pressure. Commercially aware & business-minded — spotting opportunities for business development with existing/new clients. Using key negotiation skills for quotes and client wins. Technically knowledgeable & practical — solid understanding of building compliance (e.g., Fire Risk Assessments, water/fire alarm testing, fire doors), plus good grasp of MEP (mechanical, electrical, plumbing) and building fabric — even if supported by internal surveys/teams. Adaptable & flexible — comfortable switching between office, client sites, and home working; willing to handle variable hours/locations in a demanding role. Resilient & calm under pressure — manages high volume, urgent enquiries, and multiple priorities while staying client-focused and positive. Team player with leadership leanings — coordinates internal departments (Interiors, AC, Plumbing, Electrical, subbies) and leverages office support effectively.This suits someone outgoing, reliable, technically minded, and entrepreneurial — essentially a "go-to" person who owns client relationships and drives compliance/satisfaction while growing the business locally. If you are a Facilities Project Manager who is looking for a new opportunity in the East Anglia area, please forward your CV to (url removed)

Our client isa leading UK commercial property maintenance and refurbishment contractor, headquartered near Peterborough. It delivers reactive repairs, planned maintenance, full refurbishments, roofing, plumbing, electrical, painting, decorating, and landscaping services across London, the Home Counties, and East Anglia to keep more than 200 clients properties safe, compliant, and operational. Due to an increase workload, the company is looking to add a Facilities Project Manager to the the team. Main Responsibilities: Managing a broad portfolio of properties. Dealing with client on daily basis picking up enquires and feeding them back into the office to the relevant department ( Interiors, AC, Plumbing and electrical or subcontract) Ensuring quotes are turned around in a timely manner . The Facilities/Project Manager is expected to create accurate quotations, ensuring approved works are delivered to client requirement. All RAMS, permits and access permits are submitted in time via internal admin. Business development with current and potential new client around Peterborough and Cambridge areas. Flexible role within office, client sites and working from home. This is a high level of workload, proactive and requires a client focused person backed by a office support. Technical knowledge in building compliance ( FRAs, water tests, fire alarm testing & fire doors certification) Understanding of Mechanical, electrical, plumbing and building fabric would be ideal although internal resource to survey & quote. Key personal characteristics needed : Client-focused & excellent communicator daily client interaction, picking up enquiries, building relationships, and feeding back accurately; strong verbal/written skills for enquiries, quotes, and stakeholder updates. Proactive & organised high workload demands initiative; quick turnaround of quotes, timely submission of RAMS/permits/access docs, and forward-planning without constant supervision. Detail-oriented & accurate creating precise quotations, ensuring works meet client specs, handling compliance docs correctly, and maintaining high standards under pressure. Commercially aware & business-minded spotting opportunities for business development with existing/new clients. Using key negotiation skills for quotes and client wins. Technically knowledgeable & practical solid understanding of building compliance (e.g., Fire Risk Assessments, water/fire alarm testing, fire doors), plus good grasp of MEP (mechanical, electrical, plumbing) and building fabric even if supported by internal surveys/teams. Adaptable & flexible comfortable switching between office, client sites, and home working; willing to handle variable hours/locations in a demanding role. Resilient & calm under pressure manages high volume, urgent enquiries, and multiple priorities while staying client-focused and positive. Team player with leadership leanings coordinates internal departments (Interiors, AC, Plumbing, Electrical, subbies) and leverages office support effectively. This suits someone outgoing, reliable, technically minded, and entrepreneurial essentially a "go-to" person who owns client relationships and drives compliance/satisfaction while growing the business locally. If you are a Facilties Project Manager who is looking for a new opportunity in the East Anglia area, please forward your CV to TPBN1_UKTJ

Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: Handle inbound sales calls from trade and retail customers Identify, advise, and sell the correct car parts, automotive accessories, and components Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) Provide excellent customer service and manage product queries and returns Support the team with dispatch coordination and general warehouse/admin tasksCandidate Requirements: Ideally experience in car parts sales, automotive customer service, or motor factor sales Strong interest in vehicles and good knowledge of car parts Excellent telephone manner and strong communication skills Comfortable using Microsoft Office (Word, Excel, Outlook) Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable Ability to manage multiple tasks and work as part of a teamApply in Confidence: To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or (phone number removed) Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures. Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely. Monitor project progress, quality, and costs, reporting regularly to the Project Manager. Conduct site inspections and audits to ensure health, safety, and environmental standards are met. Engage with residents and stakeholders to ensure a positive customer experience. Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed Proven experience in a similar role. Site Management Safety Training Scheme (SMSTS) IOSH Managing Safely CSCS Managers category Knowledge of Temporary Works Procedures Knowledge and understanding of site admin methods and practices Ability to interpret drawings and specifications Good commercial awareness, ability to identify variations to contract Excellent knowledge of construction methods, technology, and materials Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project. A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Job Title: Self-Employed Multi-Trade Operative Location: Peterborough Salary: Fixed-price per job (agreed prior to start) Job type: Self-employed / CIS / Ltd Company (sole traders and small firms welcome) Contract: Ongoing, long-term pipeline (monthly pay) Start: Immediate About the Role: We are looking for a reliable, skilled self-employed Multi-Trade Operative (or small multi-trade team) to support our long-standing contracted workload. This role is ideal for trades who are fed up with spending evenings quoting jobs that don't land, chasing customers for payment, and carrying merchant accounts or material debt. We provide a consistent flow of work, good rates, and a professional back-office function that removes the usual admin friction. You focus on completing quality work on time; we handle job allocation, materials, and waste removal (where applicable), plus client communication and payment. What You'll Get Regular, ongoing work through established contracts (not one-off domestic quoting) Good rates of pay with consistent volume Monthly payments (no chasing customers) Materials supplied (either delivered or arranged for collection) Rubbish removed / disposal arranged (subject to job scope) Local work across a defined patch with sensible travel expectations Clear job instructions: scope, photos, access info, and client expectations provided upfront Support from an experienced ops team: scheduling, variations, approvals, and client updates handledTypical Work Types: Work is a mix of planned works, depending on your skill set. Examples include: Plastering, making good, decorating Basic carpentry: doors/ironmongery, skirting, architraves, studwork repairs Kitchen/bathroom, sealing, silicone, boxing-in Flooring repairs: laminate/vinyl, thresholds, subfloor works Basic plumbing repairs (if competent): leaks, traps, taps, toilets, radiators Tiling External repairs: fences/gates, brickwork, pointing, small remedials Voids / end-of-tenancy style works (where applicable)Responsibilities: Complete works to a high standard, first-time fix where possible Follow provided scopes and raise any additional works/variations promptly before proceeding Maintain strong customer service standards on occupied properties Provide progress updates, photos, and completion evidence Ensure reminders and safety controls are followed (RAMS/CPP/site rules where relevant) Keep tools, vehicle, and PPE in good working orderWhat We're Looking For Essential: Proven experience as a multi-trade operative (ideally within repairs/maintenance/voids) Ability to work independently and manage your own daily workload Own vehicle and tools suitable for multi-trade work Strong workmanship and attention to detail Reliable, professional approach with good communication Smartphone competence for job updates/photos Public liability insurance (minimum £2m) UTR number and ability to work CIS/self-employed Right to work in the UKDesirable (not essential): Carpentry Plastering Plumbing or tiling competency Asbestos awarenessHours & Working Pattern: Typical working hours: [e.g., Mon-Fri, 8:00-16:30] Some flexibility required depending on access/urgency Overtime/weekend work: [available / occasional / not required]Pay & Rates: Competitive day rates / pricework depending on trade ability and scope Monthly payment cycle with agreed terms Additional works/variations agreed before completion where requiredOnboarding Process: Quick initial call and trade background check Verification of insurances and documents Documentation completion Ongoing work allocation once standards are metPlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Painter, Decorator, General Trade, Plasterer, Plastering, Repairs, Decorator, Carpenter, Carpentry, Foreman, Roofer, Roofing, Window Fitter, Tradesperson, Construction Worker, Builder, Building, Bricklayer, Paver, Paving, Fencer, Fencing, Tiler, Building Services Operator, Skilled Labourer, Multi Trade, Skilled Trades, Woodworker, General Maintenance, Maintenance may all be considered for this role

Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: • Handle inbound sales calls from trade and retail customers * Identify, advise, and sell the correct car parts, automotive accessories, and components * Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) * Provide excellent customer service and manage product queries and returns * Support the team with dispatch coordination and general warehouse/admin tasks Candidate Requirements: • Ideally experience in car parts sales, automotive customer service, or motor factor sales * Strong interest in vehicles and good knowledge of car parts * Excellent telephone manner and strong communication skills * Comfortable using Microsoft Office (Word, Excel, Outlook) * Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable * Ability to manage multiple tasks and work as part of a team Apply in Confidence: Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson

Junior Account Manager and Admin Support Hours : Mon-Fri 08:30-17:30 (1 in 6 weeks 08:00-17:00 ) Salary £12.25 per hour Job Summary The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency. Key Responsibilities • Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person, • Assist vendors with onboarding, account setup, and understanding auction policies and procedures, • Coordinate vehicle submissions, listings, and auction schedules, • Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes, • Maintain strong, professional relationships with vendors to ensure repeat business Administrative Duties • Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports), • Enter and maintain accurate data in auction management systems, • Support pre-auction and post-auction administrative tasks, including reporting and reconciliation, • Ensure compliance with company policies, legal requirements, and industry regulations, • Organize and maintain digital and physical filing systems Operations Support • Assist auction operations staff with vehicle flow, lot management, and vendor coordination, • Monitor auction activity and support issue resolution during live or online auctions, • Communicate auction results to vendors in a timely and professional manner Qualifications & Skills • Previous experience in administrative support, customer service environments preferred, • Strong organizational and time-management skills, • Excellent written and verbal communication abilities, • Proficiency in Microsoft Office and database systems, • High attention to detail and accuracy, • Ability to multitask and work in a fast-paced environment, • Professional, customer-focused attitude Work Environment • Office and auction-lot environment, • May require occasional extended hours on auction days, • Interaction with vendors, buyers, and internal teams, • Opportunities for growth within the auction company, • Essential : Must have driving licence and own transport

A place to create moments that matter Salary: FTE £30,878 per annum, pro rata (£16.97 per hour) Location: Peterborough - fully onsite during training, moving to hybrid afterwards. Contract: 12‑month fixed term, part‑time (17.5 hours per week). Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach. By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you. Salary The spot salary for the Complaints Resolution Partner post is £15,439 per annum (FTE £30,878 per annum) for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: • Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. • Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc. REF-(Apply online only)

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Site Manager required to support the delivery of decarbonisation retrofit projects as well as planned maintenance. You will be responsible for managing site operations, ensuring health and safety compliance, and delivering high-quality outcomes on time and within budget. As Site Manager you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, including client involvement and feedback. Key Duties: Manage day-to-day site operations on decarbonisation projects, including external wall insulation, heat pump installations, solar PV, and other retrofit measures. Coordinate subcontractors, suppliers, and internal teams to deliver works efficiently and safely. Monitor project progress, quality, and costs, reporting regularly to the Project Manager. Conduct site inspections and audits to ensure health, safety, and environmental standards are met. Engage with residents and stakeholders to ensure a positive customer experience. Maintain accurate site records, including RAMS, progress reports, and quality assurance documentation. What you'll need to succeed Proven experience in a similar role. Site Management Safety Training Scheme (SMSTS) IOSH Managing Safely CSCS Managers category Knowledge of Temporary Works Procedures Knowledge and understanding of site admin methods and practices Ability to interpret drawings and specifications Good commercial awareness, ability to identify variations to contract Excellent knowledge of construction methods, technology, and materials Knowledge of IT Applications ranging from Microsoft Office, AutoCAD, Power Project. A HSE recognised First Aid at work qualification. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

Supporting the allocations and lettings team with admin and coordination. We are recruiting for the role of Lettings & Admin Support Officer to join a busy housing association,. Strong communication and admin skills.

Your new role Contacting tenants to arrange access for gas & electrical compliance visits Supporting the allocations and lettings team with admin and coordination Managing diaries, appointments and follow‑ups Providing clear, friendly communication to tenants and internal teamsWhat you'

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