Administration customer service jobs in LondonCreate job alerts

You will join us as our new P&C Operations Director to lead the P&C shared services team within the EMEA region. As a member of our People & Culture Organization this role is charged with providing strategic solutions, expert advice and guidance to the EMEA’s P&C shared service team across our full scope of services. You will provide thought leadership to help shape our operational P&C strategy and determine capabilities needed to elevate our ongoing delivery. What you'll do * Accountable for leading and scaling a team that delivers a broad, comprehensive range of P&C/HR functions within a shared service model including; employee inquiries, advocacy and executive handling, on-boarding, off-boarding, P&C delivery, benefits, employee relations advice & counsel, investigations, and other P&C services. * Develop short-and-long range strategies for P&C operational objectives, stays ahead of new developments, anticipates future needs and proactively identifies solutions. * Displays high level of cultural awareness and sensitivity, skill to adapt communication styles to fit a variety of global business environments and context. * Drives scale and capability through the team, improving technology for optimization, automation, self-service and chatbots. * Partners with leaders in P&C and other teams to drive enterprise initiatives, employee value proposition strategy, global process harmonizations and cross-functional outcomes. * Defines, monitors, measures and reports on key service level metrics; architect adequate internal controls to meet metrics and to enable efficient execution and compliance of all activities for avoidance of errors. * Builds interpersonal capability to develop a highly effective team that is trained to deliver a consumer-grade experience through training, adoption, communication and organisational change. * Serves as a trusted partner to the P&C community, builds positive relationships and establishes credibility across our organization through the effective administration of P&C operational services. Skills and Experience * Experience in a senior People & Culture role leading large teams. * Proven experience working within a Shared Services Operations team with a track record of exceeding service level agreements using metrics to measure, supervise and report delivery. * Experience using ServiceNow or commercial grade case management tools for work management. * Utilised Workday as core data system to support P&C operational activities. * Experience in operational improvements, communications, leadership & people management. * Demonstrated experience in key P&C proficiency areas: employee relations, benefits, employee data management, compliance, talent administration, reporting, learning administration, recruiting administration, total rewards, customer care, general inquiries, executive and advocacy support. * Highly self-sufficient, skilled at leading in ambiguity, and making impactful, data-driven decisions in a performance focused organization with ability to plan, implement, measure, and scale. * Passionate about employee experience, outcomes, and solutions (people, process and technology). * Demonstrable success speaking publicly in a clear concise manner, both verbal and written; collaborating, influencing, establishing relationships and promoting a culture of positivity, collaboration and results. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 25% Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Marketing Strategy Lead Location: Kingston, London | Reports to: CEO | Job Type: Full-Time About Just Clear Just Clear is a multi-award-winning leader in sustainable clearance services across the UK. We proudly deliver innovative, carbon-efficient solutions to some of the UK’s most prominent corporations, government bodies, and domestic clients. Commended by Sir David Attenborough for our environmental leadership and featured in Forbes, The Sunday Times, and The Guardian, we’re setting the standard for ethical, responsible clearance. As winners of the Property Week Awards 2025 and top-rated on Trustpilot for over 14 years, our mission is simple: to make clearance smarter, greener, and better for everyone. At Just Clear, our people are our strength. We’re an equal opportunity employer committed to diversity and inclusion, believing that diverse perspectives power innovation and success. About the Role As Marketing Strategy Lead, you will work directly with the CEO and leadership team to design and drive data-led, scalable marketing strategies that deliver growth across our UK operations. This is a key strategic role with a focus on innovation, process optimisation, and creating marketing systems that support our franchise network and national partnerships. You’ll bring commercial acumen, a deep understanding of the full marketing mix, and an innovative mindset to help Just Clear maintain its position as the market leader while enabling further expansion into new sectors and geographies. Key Responsibilities Develop and execute data-driven strategies to maximise Return on Marketing Investment (ROMI) and optimise spend for financial impact. Champion innovation in marketing, leveraging AI, automation, and cutting-edge tools to scale operations efficiently. Collaborate with operations teams and franchise partners to align marketing efforts with local and national business goals. Oversee the delivery of localised marketing campaigns and content while maintaining brand consistency. Prepare market entry strategies and business cases for new sectors, including plans and budgets aligned with business objectives. Utilise commercial insight to analyse customer behaviour, revenue streams, and cost structures, identifying opportunities to drive profitability. Partner with leadership and service teams to prepare strategic roadmaps for growth. Ensure robust reporting and transparency through Salesforce-powered dashboards and client portals. Foster a culture of continuous improvement and high performance across marketing teams. Required Qualifications & Skills Bachelor’s degree in Marketing, Business Administration, or a related field. Proven senior marketing experience within a service-led industry or consultancy (ideally with multi-site or franchise exposure). Deep understanding of the UK market, including regional dynamics and cultural nuances. Demonstrated success in scaling marketing operations and delivering ROI-focused strategies. Excellent leadership, communication, and stakeholder management skills. Highly analytical with a data-driven decision-making approach. Proficiency in digital marketing tools, CRM platforms (Salesforce preferred), and automation software. Commercially astute with the ability to balance growth with cost control. Preferred Qualifications MBA or equivalent postgraduate qualification. Experience in ESG-focused or sustainability-driven marketing roles. Why Join Just Clear? Work with a mission-driven, award-winning team recognised by leading global voices in sustainability. Shape the future of a fast-growing business at the forefront of innovation. A dynamic, inclusive workplace with a culture of empowerment and accountability. Competitive salary, benefits, and professional development opportunities. Equal Opportunity Employer At Just Clear, we believe diversity drives success. We are proud to be an inclusive employer and make reasonable adjustments for applicants and employees with disabilities, mental health conditions, or religious needs. Applications close: August 1st 2025 Apply now: Send your CV and a cover letter outlining why you’d be a great fit to

JOB SCOPE: • The Marketing Manager is responsible for driving service demand and footfall through B2C, B2B2C and B2B communications, utilizing a combination of walk-in and online marketing and promotion tactics for UK & Northern, • Europe. You will also support driving revenue, marketing value and brand awareness through strategic regional and local partnerships, while enhancing the overall customer experience and promoting the country., • Additionally, this position requires giving support to driving Smart Traveller’s member acquisition and engagement through targeted, data-driven campaigns and effective communication., • The right candidate will collaborate closely with cross-functional teams to develop effective, quantifiable and measurable marketing, promotion and partnership strategies that drive business KPIs and brand awareness., • You will implement campaigns and manage projects in a timely manner, upholding high standards of quality and customer-centricity., • Your role will also include supporting to develop marketing and partnership implementation plans with local players., • You are adept at analyzing data, market trends and consumer behaviour, with the ability to turn insights into actionable strategies and execute plans for the Group’s various lines of business and services in your country., • With a strong understanding of local market requirements, you will set standards and guidelines to fulfill the needs of the region. Support for global initiatives may also be needed., • As a highly motivated self-starter and results-driven manager, you will thrive in a fast-paced, dynamic and multicultural environment, conducting market intelligence analysis, providing guidance to the local marketing team. JOB RESPONSIBILITIES: • Support and execute local Marketing and Partnership strategies and marketing execution plans to drive revenue and customer experiences for all PPG lines of business (lounges, transit hotels, Airport Dining,, • Meet & Greet Concierge and Airport Passenger Service), • Responsibility for UK & Northern Europe Marketing Team to implement regional/global marketing and partnership campaigns and initiatives effectively., • Utilize data and insights to develop effective and ROI-driven marketing programs and business plans that drive revenue and maximize cross-business offerings., • Project manage marketing campaigns, ensuring comprehensive business and operational planning and timely execution with various stakeholders, including business partners and channel owners, such as Operations, eCommerce, Brand, Loyalty, Sales and Business Development teams., • Analyse market trends, customer behaviour and brand-building opportunities to inform marketing and partnership strategies., • Oversee marketing and promotional content development and execution across key PPG channels, including point-of-sale, websites, app, CRM platforms and corporate sales., • Work closely with Design team and marketing agencies/vendors to ensure effective marketing messages and visual impact and maintain brand consistency. JOB REQUIREMENTS • Degree holder in Marketing, Business Administration or related disciplines., • Minimum of 4-5 years' solid marketing and partnership experience on a regional or global level, preferably in the aviation industry., • Solid track record of developing, executing and managing effective marketing & partnership campaigns., • Self-motivated and committed to achieving revenue target and marketing values., • A strong executor and project leader., • Guiding team members to implement marketing & partnership strategies and campaigns., • Excellent project management, time management and people management skills., • Good business sense. Strong data analytics and insights for reporting and presentation., • Strong interpersonal skills to communicate effectively with diverse stakeholders across all levels., • Proficient and experienced in crafting effective marketing messages., • Excellent written and verbal communication and presentation skills., • Independent. Energetic self-starter, hands-on team player., • Excellent attention to details and strong work ethics.

We are looking for a Marketing Executive for our 2 luxury menswear brands, Oliver Spencer and Favourbrook. This role is integral in executing and coordinating a range of marketing initiatives designed to increase brand awareness, drive customer engagement, and support sales growth for both Oliver Spencer and Favourbrook. Since it's inception, we have tried to harness an environment where everyone in the team has a voice and an input into the success of the brand, which is what makes working at Oliver Spencer fulfilling and collaborative experience. Your duties are as follows: Marketing • Assist in planning and executing brand marketing initiatives, including store events, activations, collaborations, and community partnerships that elevate visibility and drive engagement., • Support website trading activity by building and optimising and merchandising collection pages, tagging products for improved navigation and cross-selling, and implementing SEO best practice across product titles, descriptions, and metadata., • Produce competitor and market research reports to track trends, monitor category performance, and identify opportunities to strengthen brand positioning., • Work with retail and wholesale teams to implement strategic marketing plans with key partners and accounts, ensuring consistent brand presentation and storytelling across all channels., • Assist management in preparing structured sales and marketing meeting agendas, capturing key actions, and ensuring all teams remain aligned on priorities and upcoming activity., • Support the Content Manager across all campaign and social content activity, including photoshoot production; including assistance with location and casting briefs, call sheets, itineraries, and on-set support., • Collaborate with the wider creative and commercial teams to ensure campaign content and messaging are effective and consistent across all touchpoints. PR • Manage seasonal sample coordination, maintaining an accurate inventory of samples, logging all press and photoshoot loans, and liaising with PR and wholesale showrooms to track sample movements., • Coordinate the sharing of seasonal assets with external PR agencies, handle requests for additional content, and follow up on opportunities to secure coverage and exposure., • Support management in overseeing the relationship with the PR agency, including preparing for and attending seasonal meetings, ensuring clear communication and alignment on campaign priorities., • Manage in-store press and stylist pulls, build relationships with stylists to maximise placement opportunities, and communicate effectively with retail teams to ensure adherence to shop-stock loan protocols, deposits, and return deadlines. Office + Administration • Coordinate Oliver Spencer’s personal and professional calendar; scheduling internal and external meetings, travel, fittings, and shoots, resolving scheduling conflicts, preparing briefs, and communicating updates discreetly and efficiently., • Provide general office admin; including answering calls, maintaining a tidy and organised workspace and assisting with day-to-day operational needs., • Assist with coordinating and work at the seasonal sample sale., • When required, assist with social media scheduling and publishing., • When required, assist with online customer service queries and retail cover. Requirements • Minimum 2 years’ experience in a Sales or Marketing role (luxury menswear background desirable), • A passion for style, menswear, design, and the Oliver Spencer and Favourbrook brands, • Excellent written and verbal communication skills, • Strong organisational and time-management skills, attention to detail, and the ability to work both independently and collaboratively, • Excellent problem-solving and analytical skills, • Proficiency in Microsoft Office (especially Excel); knowledge of HTML, CMS and SEO desirable Benefits • Generous seasonal clothing and staff discount, • Cycle to Work Scheme, • Monthly team socials This is a full-time role permanently based at our HQ in Lambs Conduit Street, Holborn in London and your working hours will be between 8/9am-5/6pm in the office.

Events & Data Coordinator (12-month maternity cover) £26-31k depending on skills, experience and location. Hybrid working – must be able to attend London office when required and be happy to travel to events across England and Wales. About the role The Events & Data Coordinator will work on LABC’s busy programme of events including: CPD courses, conferences and awards. From event conception to the running of the event on the day, the Events & Data Coordinator will have full ownership of their events including creating marketing campaigns for events as well as organising all event logistics. About you We’re looking for someone who is enthusiastic about producing events to the highest of standards. The ideal candidate will have great attention to detail and customer service skills. With a number of events taking place each year, the candidate will need to be able prioritise their workload and work collaboratively with other team members and external suppliers to deliver excellent results. The Events & Data Coordinator must have experience in event operations and will need to hit the ground running with a busy schedule of upcoming events. What you’ll bring to the role • Proven experience in running virtual and in-person events, • Excellent attention to detail, • Strong written and verbal communication skills, • Strong project management skills, • Ability to build and manage stakeholder relations, • Database management and administration, • Data entry and accuracy Application process • Applications close: 20 November, • Stage 1 interviews (virtual): w/c 24 November, • Stage 2 interview and assessment (London office): w/c 1 December

IT Support Engineer - 3 Month Contract (Likely Extension) Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months - this role could become permanent at the end of this 3 months. Start Date: ASAP **Note that this role is a part time, 3x day a week role and would require you to be on site in Central London. Overview: You will join a dynamic business in the HR Tech Space. You will play a key role in providing Tier 1 / 1st Line IT support across a predominantly Mac-based environment. This is a great opportunity for someone with a strong foundation in IT support who thrives in a fast-paced, tech-driven workplace. Any experience of working with and supporting Google Workspace and OKTA administration would be highly advantageous. Jamf would also be great, but these are non-essentials. Key Responsibilities: • Provide 1st line support to end users, both remotely and onsite, • Perform hardware setup in a predominantly Mac Environment (90%) and some Windows (10%), • Carry out account setup and deactivation, • Unlock user accounts, reset passwords, and manage account access changes, • Respond to user requests and prioritise support tickets accordingly, • Work closely with internal teams to escalate and resolve technical issues Technical Requirements: • Prior experience in an IT Support or Service Desk role, • Strong knowledge of MacOS (90% of the environment); experience with Windows also needed, • Familiarity with Google Workspace, • Experience with Jamf and OKTA would be a big bonus!, • Experience with basic user account administration tasks (e.g., unlocking accounts, password resets), • Excellent communication & customer service skills Additional Information: • This is an initial 3-month contract, with high likelihood of extension, • Onsite presence required 3 days per week in Central London (Tuesday to Thursday) Role Summary Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months (with a high possibility of extension) Rate: £225 - £250 per day outside of IR35 Start Date: ASAP

Our client is looking for a motivated service desk engineer looking to grow their career. Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: • 1–2 years of experience in user desktop support with strong technical capabilities in this area., • This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small business setting Key Technical Skills: • Practical experience supporting Windows desktops, including building PCs and troubleshooting issues related to operating systems, drivers, and software., • Proficiency in supporting all versions of Microsoft Office, resolving a range of user-related issues., • Experience with server administration tasks, such as managing Active Directory, applying group policies, and resolving login issues, including those related to remote access., • Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions., • Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones., • Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately engage with users at varying levels of seniority and effectively prioritize tasks., • Basic scripting abilities, particularly with PowerShell or batch files., • Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients., • Completion of at least one Microsoft certification exam., • Familiarity with Apple Mac systems., • Knowledge of virtualization platforms such as Hyper-V or VMware., • Experience in building and setting up Windows Servers.

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration. CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike. Role Overview We are looking for an experiencedengineer, required to work as a hybrid Network Engineer for a well-known customer in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift hours between 07:00 & 19:00, Monday to Friday (07:00-15:00, 09:00-17:00 & 11:00-19:00) The role assists in managing a customer environment, extends to upgrades & involves some project activities as required. This role includes a requirement to provide Out of Hours cover as part of a scheduled rota. The tasks will include (but not limited to): • Network equipment installations and support., • Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice)., • Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults), • Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM., • Adhering to strict policies and processes around security and data protection., • Ensuring SLA requirements and Customer Satisfaction metrics are on or above target., • Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system., • Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams., • Maintenance of Unity Connection (Voice Mail), • Have experience/understanding of UCCX (desirable), • Familiar with SIP Trunks and VoIP/CUCM call routing, • Working with network management tools (NMS systems) Required skills and attributes • Minimum of 3 years IP Telephony & Cisco CUCM support experience, • Cisco and non-Cisco (third-party) endpoints, • Cisco SBCs with integration and SNR/Unified Mobility support experience, • MS-Teams Direct Routing integration, • Proven networking background (4 years), • Knowledge of network equipment from many of the following vendors - Cisco, HPE/Aruba, • Experience of IT incident management, • Exceptional customer service skills including the ability to simplify technical detail, • Highly organised with the ability to work in a fast-paced, structured manner to meet tight deadlines, • Flexible to workload requirements, • Be able to produce Documents and Guides, • Confident, collaborative working style and able to interface well with people of all levels, • Proactive approach to working activities & supporting colleagues, • Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership, • Must be able to pass security clearance checks and provide a verified record of past employment. Desirable skills: • Any APD Cortex support experience would be of interest, • Network Management: HPE IMC and Solarwinds, • Aruba / HPE Network knowledge, • Palo Alto & Fortinet FortiGate firewalls experience advantageous., • ITIL Service Management Foundation., • Fluke & other cable test equipment, • Any previous experience of enterprise networks would be a benefit #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: And here you can access to our GDPR policy: Be challenged. Be inspired. Help us deliver the difference. At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

IT Service Management Analyst - 12 Month FTC - London (Hybrid) A fantastic opportunity has arisen for an IT Service Management Analyst to join our London based law firm on a 12 month fixed term contract basis. • Experience in Problem Management and Incidents, • Provide reports for agreed KPIs and review these during the meeting, discuss Voice of the Customer feedback, discuss Any Other Business, and agree next steps where relevant., • Able to run weekly meetings to review proposed changes people want to implement within the firm., • Working in conjunction with the Service Desk Team Leader and IT Team Leaders in analysing historic data to identify underlying trends, • Responsible and accountable for the overall ownership of the Incident until resolution, • Chairing Major Incident Review meetings, • Review timeline of events, including 3rd party involvement / statements, agree potential and reported impact to Business, understand root cause or details around root cause investigation, • Managing Requests for Change, to ensure that these meet quality and conformance standards; co-ordinate IT staff and Customers to ensure accurate and appropriate risk assessments and communications during changes, • Chairing weekly CAB meetings, ensuring changes are appropriately risk managed, prioritised, and have no adverse effect on the business, • Train new members of Technology on ServiceNow processes as required for their role. E.g. Incident Management, Change Management., • Administrator of the ServiceNow Platform and all Modules, including developing the Self-Service Portal available to end users., • Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework., • Experience in dealing with third party suppliers, • Experience with ServiceNow administration and development IT Service Management Analyst - 12 Month FTC - London (Hybrid)

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration. CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike. Role Overview We are looking for an experienced Data Centre Support Engineer, the role will primarily involve providing Server hardware support across a multi-vendor environment, Hardware consists of HPE Servers, Dell servers and provide Data Centre cabling activities installation, termination, patching and testing of all DC interlink cabling ( i.e CAT-5e, CAT-6 6A, fibre optic). The role also includes the Data Centre Facilities management activities such as but not limited to IMAC\D (Install, Move And Change, decommissioning) work, escorting external resources, requesting access, goods in/out. Based on customer sites in Lewisham and London Docklands covering 24/7 365 based on 12hr shifts. The tasks will include (but not limited to): • Installations, maintenance, and repairs on customer equipment., • Installation, termination and testing of all data centre interlink cabling ( i.e CAT-5e, CAT-6 6A, fibre optic), • Strong Customer relationship building skills. Ability to manage complex Customer problems, • Maintains a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handles customer-relations problems promptly and appropriately., • To ensure all calls are resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed., • The ability to communicate at all levels both written and verbal, • Display calmness and the ability to solve problems under pressure. Required skills and attributes • Must have strong knowledge of HPE Proliant & Dell Servers., • Experience of patch cabling in DC environment., • Good knowledge of Service Now (SNOW), • Sound knowledge of ESD working practice, • Sound knowledge of general Health & Safety, • Good MS Office tool skills #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: And here you can access to our GDPR policy: Be challenged. Be inspired. Help us deliver the difference. At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

Job Title: Salesforce Administrator Location: London (Hybrid – 3 days per week in the office) Salary: £65,000–£75,000 + Benefits Type: Full-time, Permanent About Us Mason Frank have partnered with a rapidly growing SaaS business headquartered in London, backed by Series D funding and expanding globally. Their mission is to empower companies to scale smarter, faster, and with data-driven precision. As we continue our high-growth trajectory, we’re looking for a talented Salesforce Administrator to join the Go-To-Market (GTM) / Revenue Operations team and help us optimise, scale, and evolve our Salesforce ecosystem. The Role As our Salesforce Administrator, you’ll play a key role in maintaining, enhancing, and aligning Salesforce to the GTM and revenue processes. You’ll work closely with Sales, Marketing, Customer Success, and RevOps to ensure Salesforce is powering efficient, data-driven decision-making across the organisation. Key Responsibilities • Own day-to-day administration, configuration, and maintenance of Salesforce (user management, permissions, page layouts, automation, reports/dashboards, etc.), • Partner with GTM and Revenue Operations to optimise lead, opportunity, and account management workflows., • Implement and maintain integrations with other SaaS tools (e.g., HubSpot/Marketo, Outreach, Gong, CPQ, BI tools)., • Manage data hygiene, enrichment, and deduplication initiatives to ensure data accuracy and integrity., • Support the roll-out of new Salesforce features, enhancements, and best practices across teams., • Translate business requirements into scalable Salesforce solutions through automation, validation, and process improvements., • Work with stakeholders to provide reporting and insights that drive GTM performance and efficiency. About You • 2–4+ years’ experience as a Salesforce Administrator in a fast-paced SaaS or technology environment., • Proven experience working within or closely alongside GTM or Revenue Operations teams., • Strong understanding of Sales Cloud, Service Cloud, and integration best practices., • Comfortable building and optimising complex automation (Flows, Validation Rules, Process Builder)., • Excellent data management, analytical, and problem-solving skills., • Salesforce Administrator Certification (ADM-201) required; additional certifications (Advanced Admin, Platform App Builder) are a plus., • Strong communication skills and the ability to collaborate across teams in a hybrid environment. Why Join this Company • Competitive salary (£65,000–£75,000) + comprehensive benefits package., • Opportunity to shape the Salesforce ecosystem in a high-growth, data-driven SaaS business., • Collaborative, innovative culture with a focus on personal and professional development., • Hybrid work model (3 days per week in our London office).

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

HubSpot Administrator Connect Fibre Home Based £30,000 plus Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK! We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey. At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the HubSpot manager, key responsibilities are: · CRM Management & Maintenance: Oversee the daily administration of the HubSpot CRM, including data accuracy, user permissions, and system configurations. · Database Optimisation: Maintain clean, accurate, and up-to-date records by implementing data hygiene practices such as deduplication, contact segmentation, and lead scoring. · Workflow Automation: Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups. · Pipeline Management: Configure and customize sales pipelines, deal stages, and reporting tools to support sales, marketing, and service teams in their specific goals and tasks. · User Support & Training: Provide day-to-day support for HubSpot users, troubleshooting issues, and ensuring best practices. Conduct onboarding and training sessions for new users. · Reporting & Analytics: Build dashboards and customized reports that deliver actionable insights on marketing, sales, and customer service metrics, helping teams track KPIs and identify growth opportunities · Integration Management: Manage and troubleshoot integrations between HubSpot and other tools such as Google Analytics, Slack, and other third-party applications. · Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot to support targeted campaigns and customer segmentation. · Campaign & Content Management: Support marketing and sales teams by managing campaigns, including tracking performance, A/B testing, and analysing content interactions within HubSpot. · System Updates & Optimisation: Keep up with HubSpot’s updates and releases, implementing new features and optimizing existing ones to enhance CRM performance and usability. The Candidate A deep understanding of HubSpot is a pre-requisite. · Experience in HubSpot Administration: Proven experience (2+ years) working as a CRM Administrator, with a strong emphasis on HubSpot. · Technical Proficiency: Familiarity with HubSpot's CRM tools, including automation, reporting, workflow building, pipeline management, and integrations. Basic understanding of HTML/CSS and APIs is a plus. · Data-Driven Mindset: Strong analytical skills with the ability to interpret data, generate insights, and make data-backed decisions. Experience in creating custom reports and dashboards in HubSpot is essential · Problem-Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime and effective user support · Attention to Detail: Excellent attention to detail, particularly in managing data accuracy, ensuring segmentation and workflows are set up correctly, and maintaining CRM hygiene. · Communication & Training Abilities: Strong written and verbal communication skills, with experience training teams and creating documentation to support CRM processes and best practices. · Understanding of Sales & Marketing Processes: Knowledge of the fundamentals of sales and marketing, including lead nurturing, customer segmentation, and campaign tracking. · Adaptability: A proactive learner who keeps up with HubSpot’s new features and changes, staying current with industry best practices and CRM technology trends. The Rewards: ● £30,000 per annum ● 25 days holiday, plus bank holidays, Birthday off ● Private Medical Cover ● Private Dental Cover ● Employee Referral Scheme ● Company pension contribution ● Enhanced family friendly policies ● Business Laptop ● Home working with occasional all-expensed travel Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential. Reference: PBCF80 (Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration. CDS is present in 11 European countries with more than 1,800 employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike. Role Overview We are looking for an experienced engineer, required to work as a hybrid Telecommunications Engineer for a well-known customer in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift hours between 07:00 & 19:00, Monday to Friday (07:00-15:00, 09:00-17:00 & 11:00-19:00) The role assists in managing a customer environment, extends to upgrades & involves some project activities as required. This role includes a requirement to provide Out of Hours cover as part of a scheduled rota. The tasks will include (but not limited to): • Network equipment installations and support., • Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice)., • Being part of a wider team to support user issues and queries. (your role will be a first responder for customer logged faults), • Configuring and deploying network equipment primarily working with IP Telephony endpoints and CUCM., • Adhering to strict policies and processes around security and data protection., • Ensuring SLA requirements and Customer Satisfaction metrics are on or above target., • Creating and maintaining comprehensive and meaningful updates in the customer’s ticket handling system., • Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams., • Maintenance of Unity Connection (Voice Mail), • Have experience/understanding of UCCX (desirable), • Familiar with SIP Trunks and VoIP/CUCM call routing, • Working with network management tools (NMS systems) Required skills and attributes • Minimum of 3 years IP Telephony & Cisco CUCM support experience, • Cisco and non-Cisco (third-party) endpoints, • Cisco SBCs with integration and SNR/Unified Mobility support experience, • MS-Teams Direct Routing integration, • Proven networking background (4 years), • Knowledge of network equipment from many of the following vendors - Cisco, HPE/Aruba, • Experience of IT incident management, • Exceptional customer service skills including the ability to simplify technical detail, • Highly organised with the ability to work in a fast-paced, structured manner to meet tight deadlines, • Flexible to workload requirements, • Be able to produce Documents and Guides, • Confident, collaborative working style and able to interface well with people of all levels, • Proactive approach to working activities & supporting colleagues, • Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership, • Must be able to pass security clearance checks and provide a verified record of past employment. Desirable skills: • Any APD Cortex support experience would be of interest, • Network Management: HPE IMC and Solarwinds, • Aruba / HPE Network knowledge, • Palo Alto & Fortinet FortiGate firewalls experience advantageous., • ITIL Service Management Foundation., • Fluke & other cable test equipment, • Any previous experience of enterprise networks would be a benefit #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: And here you can access to our GDPR policy: Be challenged. Be inspired. Help us deliver the difference. At CDS, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.

Role: AI Platform Engineer (6-Month Contract) Location: Remote Contract Type: 6-Month Contract Overview We are seeking an experienced AI Platform Engineer to provide Level 1 and Level 2 operational support for our enterprise AI platform. This customer-facing role involves technical troubleshooting, proactive platform management, and close collaboration with vendor engineering teams to ensure seamless and reliable AI platform operations. Key Responsibilities Operational Support • Provide L1 support for customer-reported issues and service requests., • Deliver L2 troubleshooting by diagnosing, replicating, and resolving issues across platform components and underlying infrastructure., • Coordinate L3 escalations with vendor product and engineering teams, tracking responses and resolutions., • Monitor system health, alerts, and customer usage patterns to proactively identify potential issues., • Maintain detailed documentation, knowledge base articles, and support procedures., • Automate recurring operational tasks and fixes to improve efficiency., • Support tooling integration and configuration to enhance monitoring, reporting, and performance., • Assist customers with onboarding, configuration, and platform best practices., • Collaborate with infrastructure, platform, and application teams to resolve integration and interoperability issues., • Ensure adherence to SLAs, uptime targets, and customer satisfaction goals., • Provide reporting on platform usage, workflows, and billing insights for stakeholders. Technical Responsibilities • Cluster Infrastructure Management: Administer and support GPU cluster infrastructure., • High Availability & Resilience: Implement failover and redundancy strategies to ensure minimal downtime., • Resource Optimization: Manage GPU resource partitioning, workload scheduling, and capacity planning., • Performance Monitoring: Utilize HPE tools for real-time monitoring, diagnostics, and tuning., • Incident Response: Address node failures, driver issues, and networking incidents; escalate to vendors when needed., • Security & Access Control: Manage RBAC, user permissions, platform hardening, and data protection measures. Required Skills & Experience • 10 years of experience in technical support, systems engineering, or platform operations., • Strong knowledge of L1/L2 support processes, including ticketing, escalation, and troubleshooting workflows., • Familiarity with cloud-based platforms, APIs, and distributed systems., • Understanding of AI/ML workflows (model training, inference, data pipelines)., • Experience with monitoring and logging tools (e.g., Grafana, Kibana, Splunk)., • Excellent communication and customer engagement skills., • Working knowledge of ML engineering and data science toolchains to optimize user experience. Core Technical Skills • System Administration: RHEL/CentOS, Ubuntu, Linux kernel tuning., • Automation & Orchestration: Ansible, Kubernetes, container management., • GPU & AI Tooling, • Automation, Monitoring & Security: Experience delivering GPU-as-a-Service with appropriate observability and controls.

Entity: Customers & Products Job Family Group: HR Group Job Description: BP Pension Trustees Limited (‘the Trustee’) is the corporate trustee that manages the BP Pension Fund (‘the Fund’), bp’s UK defined benefit pension fund. The Fund, with assets of around £18bn and 56,000 members, is one of the largest private sector pension funds in the UK. It is closed to new entrants and future accrual. We are looking for a dynamic individual to lead the Administration function for bp pension fund operations, ensuring smooth, effective and timely delivery of all administrative functions, including member communications. Reporting to the Head of Operations, the role holder will provide in-house Administration, including Payroll services, to members, projects and legislative activities. This role will work closely with the compliance and risk, business and technical support, and systems and projects teams to deliver a compliant, efficient and cost-effective service to stakeholders. The Administration Manager will support senior management and lead the administrative team to deliver high-quality services. This role requires engagement with a wide range of collaborators, both internal and external, addressing the many challenges that can arise with a fund of this size. The role holder will gain exposure to activities and projects across a wide range of the Trustee’s responsibilities. • Lead and coach the pensions administration team to deliver high-quality, efficient service in line with service level agreements, • Oversee day-to-day operations, resource planning, and capacity management using systems and management information (MI) to monitor performance and support operational decision-making., • Build and maintain strong relationships with internal and external stakeholders, including presenting at trustee and board meetings, • Ensure compliance with all regulatory and disclosure requirements, contributing to audits, governance, and reporting, • Drive continuous improvement by leveraging technology and refining processes to enhance efficiency and member experience, • Manage budgets and support project delivery, including planning and execution of trustee-led events, • Contribute to department strategy as part of the pensions administration leadership team, • Strong knowledge of UK pensions legislation, governance, and regulatory frameworks (e.g. TPR, FCA), • Proven experience in managing pension administration operations and leading teams in a complex environment, • Skilled in using pensions administration systems (e.g. Intellipen) and interpreting management information, • Excellent communication and stakeholder engagement skills, including the ability to present complex information clearly, • Strong analytical, problem-solving, and decision-making abilities, • High attention to detail and understanding of handling sensitive, confidential data, • Self-motivated, organised, and proactive with a passion for service excellence and continuous improvement, • Professional pensions qualification (e.g. PMI, APMI), • Experience working in an in-house pension scheme, • Familiarity with project management or business analysis methodologies Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Long Term Planning, Market Analysis, Offer Management, Resource and budget planning, Scrum, Stakeholder Management, Total Reward Management, Variable Pay, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes This position is within our People Projects, Process, and Data team and contributes to the efficient management and execution of tasks that support the implementation of our people data strategy across both Superdrug and Savers. This position works in partnership with the People Process Manager and will be integral in the data journey of our People Team; with particular focus on addressing data requirements, data visualisation and data governance. The role collaborates with team members and stakeholders to the administration of our people data technology, as well as ensuring the effective use and analysis of data. In all activities, this role is dedicated to promoting a positive employee experience for colleagues across our retail stores, head office, and for our distribution and transport teams. Key Responsibilities: • Working collaboratively on the delivery of the people data strategy across the team, with a particular focus on how the use of People data and enhanced People processes can deliver for our customers., • Being a trusted adviser on people process and data matters; taking initial ideas and requests, to fully fledged initiatives., • Being a trusted adviser to stakeholders for all people data related matters., • Supporting the People Process Manager on any related people systems tasks. Being a trusted sounding board on the efficient configuration of people processes., • Taking on the role of a proactive problem solver; being able to understand the root causes of issues and able to influence getting agreement on permanent solutions., • Working with good data governance and structure to ensure everyone who needs to be involved and consulted is aware of work, changes and understands the impact on employees., • Managing full people project lifecycles; agreeing success measures up front, ensuring key milestones are identified and communicated, and completing an evaluation after the project has ended., • Supporting on governance and audit initiatives when required to by Senior Manager., • Being an effective communicator; take responsibility for regular internal project update meetings and holding stakeholders accountable for actions., • Stay up to date with market trends and new initiatives, researching and presenting findings to drive innovation and efficiency in people processes. This job is a good fit for you if: • You are passionate about technology and data. You can champion how these can help our teams and our business., • You can use a blend of data, organisational context and storytelling to influence decision making, especially with senior people with conflicting needs., • You enjoy problem solving and can take the complex or ambiguous and keep things simple., • You enjoy researching new initiatives and can present your findings back in an insightful and engaging way., • You are good at multitasking and can deliver on tasks and keeping to agreed deadlines., • You see tasks through your customer lens and have the confidence to challenge when something doesn’t feel right., • You have developed the ability to break it down to the vital basics, which ensures easy and effective understanding of changes or initiatives at all levels., • You can understand the complexities of a business with different T&Cs at different levels, with different legal jurisdictions., • You know you add value through your ability to see from different viewpoints and can build strong relationships., • You can see the bigger picture and can easily adapt to changing priorities and situations. What you’ll need: • Strong knowledge and experience of working with data analysis and reporting tools such as PowerBI and PowerQuery is highly desirable., • Strong organisational skills with attention to detail and stakeholder management experience., • A passion for technology and how it can be leveraged to improve the employee experience. An experience in the use of people systems technology is an advantage., • Knowledge of core HR practices, onboarding, contracts and GDPR requirements are key., • A keen interest in staying up to date with what’s going on in the market and how that may impact us., • A passion for the world of retail health and beauty, along with experience in a retail business. Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes

Sales and Customer Service Associate - No Experience Required - Immediate Starts Available! Due to rapid growth, our London-based client is actively seeking enthusiastic individuals to join their sales and customer service team. While previous experience isn’t required, a positive attitude and excellent communication skills are essential! With the right character and drive, our client is ready to provide all the training you need. It’s the perfect starting point for building a successful career in sales and customer service. Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client has based your earnings on an uncapped commission plus brand awareness fee model meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join in their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work collaboration, • Presentation and organisational skills, • Industry knowledge, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Brand awareness fee plus commission earnings, • Busy social calendar with travel opportunities around the UK This role is best suited to those who thrive in face-to-face interactions and are eager to grow professionally. Our client is seeking individuals ready to develop their skills in Sales, Marketing, Promotions, and Customer Service within face-to-face field sales environments across London. Experience in the following areas will help you in your new self employed journey with this company - Retail Assistant, Store Assistant, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator or any kind of hotel, front of house, retail or bar experience. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. IMMEDIATE STARTS AVAILABLE - LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

JOB PROFILE : IT Engineer LOCATION: Hybrid - North West London / Working from Home JOB TYPE: Full-Time, Permanent WORKING HOURS : 40 Hours per week, Monday to Friday About Klyk The Opportunity We’re looking for an experienced Service Desk Engineer to join our growing team in North Acton. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure client requests are delivered within agreed SLAs. You’ll work across a wide variety of clients and platforms, helping to shape our service delivery as we continue to grow and scale. You’ll start onsite for onboarding and training, then move into a hybrid working model. What You’ll Be Doing • Take ownership of tickets and deliver effective, timely solutions to client issues., • Ensure all work is completed within agreed SLAs and to a high standard of service quality., • Provide remote and occasional onsite support across Google Workspace (60%) and Microsoft 365 (40%)., • Troubleshoot and resolve issues with Windows, macOS, and mobile devices., • Support key applications including Gmail, Google Drive, Meet, Groups, Outlook, Teams, and SharePoint., • Configure and manage devices using Intune, Jamf., • Maintain accurate documentation, update tickets promptly, and contribute to internal knowledge sharing., • Collaborate with senior engineers to improve tooling, processes, and client experience. What We’re Looking For • Proven experience in a Engineer role within a Managed Service Provider (MSP) or inhouse team., • Someone who thrives in being proactive in a fast paced environment with strong organisation skills, • Strong knowledge of Google Workspace and Microsoft 365 administration., • Confident supporting Windows and macOS operating systems., • Experience using device management tools such as Intune, Jamf,, • Familiarity with PSA and RMM platforms such as Autotask, Datto RMM, or Halo., • Strong communication and customer service skills, with a focus on meeting SLAs and maintaining client satisfaction. Nice to Have • Understanding of ITIL best practices., • Experience supporting Apple users in business environments., • Basic networking knowledge including DNS, DHCP, VPNs, and firewalls., • Interest in automation or scripting using PowerShell or Bash. Why You’ll Love Working at Klyk • Purpose-driven culture that puts people and planet first., • Career growth with clear development pathways and training opportunities., • Modern tech stack with access to the latest cloud and device management tools., • Supportive, collaborative, and inclusive team environment., • Regular company socials and team events., • Smart casual dress code., • Hybrid working model balancing home and office time. Ready to grow your career with a purpose-first MSP that’s doing things differently? Apply now to join the Klyk team and help us deliver best-in-class IT experiences for our clients.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview We are seeking an experienced and dynamic Senior Director of Infrastructure Operations Engineering for EMEA. Infra Ops Engineering focuses on ensuring that the infrastructure and systems within our Data Centers are robust, reliable, and capable of meeting the demands of continuous operation with minimal downtime. They have a multi disciplined team that consists of Electrical, Mechanical, Controls and permitting subject matter experts that are involved from the concept design through to the handover of the project and providing ongoing support for teams in the field for the full lifecycle of the building. Essential Job Functions • Oversee the management and administration of Infrastructure Operations teams supporting DC design, delivery and operations, • Build, mentor, and scale high-performing engineering teams across various disciplines. Foster a collaborative, results-driven culture within the engineering, • Partner closely with Field Operations to ensure maximum uptime and compliance, • Provide strategic direction for ops engineering activities, including safety, testing and validation. Align engineering initiatives with VDCs overall business objectives., • Work closely with other departments (e.g., Design, Sales, Operations) to ensure engineering initiatives support customer needs and business priorities., • Develop and implement engineering processes, tools, and metrics to ensure high efficiency, quality, and scalability of engineering operations., • Ability to set a strategic vision for technology and engineering, balancing long-term goals with immediate business needs., • Excellent communication skills with the ability to present technical concepts to non-technical stakeholders and senior leadership., • Exceptional analytical skills with the ability to address complex engineering challenges and deliver innovative solutions under pressure., • Passionate about working in a high-growth, fast-paced environment with a focus on innovation, sustainability, and collaboration., • Drive the development and implementation of improved standards for safety, maintenance and scaling efforts. Job Requirements • Bachelor’s degree in Engineering, Computer Science, or a related field. Master’s in Engineering preferred., • Minimum of 10-15 years of MEP engineering experience, including at least 5+ years in a senior leadership role (Director of Engineering, Director of Engineering, or similar)., • Strong background in systems engineering, power distribution and advanced cooling systems (preferably in data centres or related industries)., • Proven experience building, leading, and scaling engineering teams in fast-growing organizations. Strong mentorship abilities with a focus on team development and career growth., • Strong background in industrial Safety, certifications, compliance frameworks (preferably in Data Cantre or related industry), • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Company Profile nLighten is a European platform of distributed edge data centers, designed to meet the growing demand for AI, 5G, and hybrid cloud deployments. As a rapidly expanding provider, we offer scalable colocation hubs and best-in-class energy solutions across Europe. Our innovative and sustainable approach to digital infrastructure ensures reliability, efficiency, and future-ready solutions for our clients. nLighten’s current footprint is 34 data centers in 7 European countries, with the ambition to expand to 100 sites during the next 3-4 years. Learn more about us: ___ About the Role We are seeking a Salesforce Specialist to design, develop, and maintain nLighten’s Salesforce environment in alignment with our business and operational goals. As part of the IT team, this role will support the continued integration of Salesforce across our European organization, ensuring that our systems and data enable seamless collaboration and customer engagement. With over 220 users and significant expansion through acquisitions, this is an exciting opportunity to build scalable, high-performing Salesforce solutions that power our fast-growing digital infrastructure platform. Key Responsibilities Application Development & Customization • Design, develop, and customize Salesforce applications using Apex, Visualforce, and Lightning components., • Ensure all solutions align with business requirements and Salesforce best practices. Integration & System Architecture • Build and maintain integrations between Salesforce and other internal platforms through nLighten’s ESB (Enterprise Service Bus)., • Support middleware and API integrations to ensure data consistency and accuracy across systems. Configuration & Administration • Configure Salesforce features, workflows, and automation without extensive custom code., • Manage profiles, roles, and permissions in alignment with business processes. Support & Troubleshooting • Provide ongoing system support, resolve issues, and perform debugging and testing., • Ensure platform stability and security across multiple environments. Data Management & Quality • Design and manage data models, queries, and validation rules to ensure integrity and reliability., • Support data migration and ensure compliance with governance standards. Collaboration & Documentation • Work closely with stakeholders, project managers, and other IT specialists to translate business needs into effective Salesforce solutions., • Develop technical documentation and provide user training and guidance as needed. Continuous Improvement • Stay current with new Salesforce features and releases, recommending updates and optimizations to enhance system performance and usability. What We’re Looking For Technical Skills • Proven experience in Salesforce development, configuration, and customization., • Strong proficiency in Apex, Visualforce, Lightning components, and Salesforce integrations., • Familiarity with web development technologies such as HTML, CSS, and JavaScript., • Understanding of Salesforce architecture and best practices., • Experience with API and middleware integration technologies., • Salesforce certifications (e.g., Salesforce Certified Platform Developer) preferred. Soft Skills • Excellent problem-solving and analytical abilities., • Strong communication and stakeholder management skills., • Collaborative and proactive approach to project delivery., • Ability to work effectively in a fast-paced, high-growth environment. Preferred Attributes • Experience leading system integration or migration projects., • Knowledge of data quality management and referential integrity., • Experience with cloud platforms and hybrid environments (Azure, AWS, GCP)., • Familiarity with data center operations, including power, cooling, and network systems. Experience & Education • 4+ years of Salesforce development experience using Apex and Lightning., • Minimum 2 years of solution design experience., • Experience leading at least two technical projects or integrations., • Bachelor’s degree in IT, Information Management, or related field., • Salesforce training or certification required. Language & Location • Fluency in English required; Dutch, French, or German is an advantage., • Based in the Netherlands or the UK, with the ability to work from the office at least 3 days per week. Why Join Us? • Impactful role: Play a key part in shaping and scaling nLighten’s Salesforce environment to support pan-European growth., • Dynamic environment: Join a fast-moving company with ambitious expansion goals and a collaborative culture., • Cross-functional exposure: Work directly with teams across IT, operations, sales, and leadership in multiple countries. Apply now and be part of our journey toward a more connected, efficient, and sustainable digital future. Background Check & Screening All selected candidates will undergo a background check to ensure a safe workplace, protect company assets, and comply with regulations. Diversity & Inclusion Statement nLighten is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and we encourage applications from candidates of all backgrounds. Even if you do not meet every requirement listed, we welcome your application. We particularly encourage women and individuals from underrepresented groups to apply.

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

This role is based in London, Dublin or South Wales. We are seeking an experienced Vice President of Site Operations to oversee the overall site operations at our UK, Ireland and South Africa Campus’s. This critical leadership role will manage a team of directors and will be responsible for the workflow of all campus activities, ensuring exceptional service and 100% uptime across our portfolio. The successful candidate will drive continuous improvement by measuring metrics and KPIs consistently, sharing best-in-class processes across campuses, and developing additional standards for maintenance, budgeting, and scaling efforts. This role will also collaborate with Design, Engineering, and Construction teams to optimize construction costs while maintaining site availability and performance. Essential Job Functions • Oversee the management and administration of operations functions at our UK, Ireland and South African properties, ensuring safe, reliable and efficient operations, • Lead a team of site operations directors responsible for each campus, fostering a team-oriented environment through positive feedback and accountability, • Ensure availability and capacity targets are achieved and maintained for all data centres and technical infrastructure., • Use performance data to evaluate and suggest cost-effective improvements to enhance service and operating efficiency., • Hold’s teams accountable on preventive/corrective maintenance of facility equipment, critical and non-critical alike., • Protect and improve the value of assets by ensuring that building machinery and systems meet or exceed expected life spans., • Demonstrate the ability to understand the engineering design and operational aspects of the base building systems and can recognize system performance deficiencies and respond to operational and emergency situations., • Responsible for ALL Key Performance indicators across operational sites within your region, • Drive the development and implementation of improved standards for maintenance, budgeting, and scaling efforts., • Collaborate with peers and the COO to determine appropriate team performance goals and manage them to completion., • Conduct performance reviews, seek input, and provide feedback and coaching to manage individuals and the team. Job Requirements • Bachelor’s degree in engineering, Facilities Management, or related field; advanced degree preferred., • Minimum of 10-15 years of progressive experience in site operations or facilities management, with at least 5 years in a senior leadership position., • Proven experience in the data centre industry., • Strong knowledge of industry Safety, certifications, compliance frameworks, • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Experience leading and developing high-performing teams in a fast-paced, dynamic environment., • Strong knowledge of building systems and machinery, with the ability to recognize performance deficiencies and respond to operational and emergency situations., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Deputy Manager – Luxury Retail, Flagship Concession Location: Central London (Prestigious Department Store) Status: Full Time, Permanent Reports to: General Manager Team Size: Managing a team of 17 FTE About the Role Our client, a globally recognised luxury brand, is seeking a dynamic and commercially minded Deputy Manager to join their flagship concession in one of London’s most iconic department stores. As part of the senior management team, you will be instrumental in driving sales performance, leading and developing a high-performing team, and ensuring an exceptional customer experience. This is a hands-on leadership role where you will be equally confident on the shop floor, coaching your team, and behind the scenes, managing operations and ensuring the seamless running of the concession. Key Responsibilities • Lead, inspire, and motivate a team of 17, ensuring high engagement, strong performance, and consistent delivery of exceptional client service., • Partner with the General Manager to drive business growth, implement strategic initiatives, and maximise sales opportunities across multiple product categories., • Oversee all aspects of concession operations including stock management, HR administration, payroll, and visual presentation standards., • Ensure client relationships are nurtured and expanded through personalised service, effective use of CRM tools, and clienteling strategies., • Maintain operational excellence by aligning front and back-of-house functions, streamlining processes, and ensuring compliance with brand policies., • Support recruitment, onboarding, and training initiatives to ensure the team is equipped with the skills and knowledge to succeed., • Monitor performance metrics, prepare reports, and recommend action plans to achieve and exceed targets. About You • Significant experience in a leadership role within luxury retail or a high-profile service environment., • Proven track record of managing and developing teams to deliver outstanding results., • Strong commercial acumen with the ability to analyse business performance and identify growth opportunities., • Exceptional communication and interpersonal skills, with the ability to inspire confidence and build trust with both customers and colleagues., • Highly organised, adaptable, and resilient, with the ability to thrive in a fast-paced, high-demand environment., • Impeccable personal presentation, aligned with luxury brand standards. The Opportunity This is a rare chance to join a world-class luxury brand in a senior operational role at one of the most prestigious retail locations in the UK. The successful candidate will have the autonomy to lead a talented team, influence business direction, and be part of a brand that celebrates individuality, creativity, and excellence. How to Apply If you are a commercially astute leader with a passion for luxury retail and exceptional client experiences, we would love to hear from you. Due to the high volume of applications, we regret that we are unable to respond to all applicants.

Voids and Lettings Officer - MUST HAVE SOCIAL HOUSING EXPERIENCE Department: Housing Services Location: Local Office Bases - multiple sites Grade/Salary: £39835.43 to £42155.78 Reports To: Neighbourhood Response Manager Contract Type: Permanent / Full-Time (35 hours per week) No hybrid working Job Purpose To manage the end-to-end process of voids and lettings to ensure Eastend Homes properties are re-let quickly, cost-effectively, and in line with legal and regulatory requirements. The postholder will support the organisation’s commitment to providing high-quality homes and excellent customer service to new and transferring tenants, aligning your work with Eastend Homes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted – by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving – by using data, feedback, and learning to strengthen services. 1. Void Management • Coordinate all activities relating to the voids process from tenancy termination through to re-letting., • Liaise with internal teams and contractors to ensure timely completion of void works and compliance with re-let standards. Escalating issues where delays experienced., • Inspect void properties alongside technical support officers to assess works required and ensure value for money on repairs., • Maintain up to date information on systems to enable scrutiny of the process used, current position on voids status across the organisations portfolio., • Manage lettings in accordance with Eastend Homes’ allocation policies and relevant legislation., • Liaise with local authority nomination teams (e.g. Tower Hamlets) to match prospective tenants to suitable properties., • Conduct accompanied viewings and tenancy sign-ups alongside the Neighourhood Response Officer, providing information to ensure smooth handover, ensuring new tenants receive appropriate advice and support., • Carry out pre-tenancy assessments and affordability checks to minimise tenancy failure. 3. Customer Service and Communication • Provide high-quality and responsive services to prospective, new, and transferring tenants., • Deal sensitively and efficiently with customer enquiries regarding available properties, eligibility, and the lettings process., • Deliver pre-tenancy advice and ensure tenants understand their rights and responsibilities. 4. Compliance and Administration • Maintain accurate and timely records using Eastend Homes’ housing management systems., • Ensure all documentation, including tenancy agreements and statutory safety certificates, are complete and compliant. All criteria below are essential unless marked as desirable. 1. Experience • Proven experience in voids and lettings management within a social housing or local authority setting., • Experience of working with contractors and maintenance teams to coordinate void works., • Desirable: Experience in tenancy sustainment or homelessness prevention work. 2. Knowledge Skills • Strong understanding of housing allocations policies and relevant legislation (e.g. Housing Act 1996, homelessness duties)., • Excellent organisational and time management skills., • Good interpersonal skills, with the ability to deal sensitively with vulnerable customers., • IT literacy, including experience using housing management software (e.g., Northgate or Civica)., • Desirable: Knowledge of the local housing market and challenges in East London., • Committed to Eastend Homes’ values:, • We Care – empathetic and supportive in all resident interactions., • We Are Trusted – acts with fairness, transparency, and confidentiality., • We Are Improving – takes initiative, welcomes feedback, and strives for excellence., • We Are Listening – values resident voice and adapts approach based on need., • A customer-focused approach with a commitment to equality, diversity, and inclusion., • Proactive, solution-focused attitude with a drive to improve services and outcomes.

The Role We are seeking an experienced and highly operational Chief Operating Officer (COO) to lead the next phase of August’s growth. The COO will be first and foremost a hospitality leader, someone deeply experienced in delivering exceptional customer experiences at scale. They will oversee Hospitality, Home Operations, Real Estate, People, and the cross-functional rhythm of the business, ensuring that every August home and every team delivers at the highest standard. This role is also pivotal to the administration and governance of our growing number of collections, working closely with Legal, Finance, and Client Operations to manage AGMs, homeowner reporting, and board communication with professionalism, precision, and transparency. A key member of the executive team, the COO transforms strategy into structure, building processes, teams, and systems that enable August to scale rapidly across markets without compromising quality. They are an exceptional operator who thrives in a fast-paced, multi-market environment and who leads with both rigour and care. To apply, please send an email to with CV and application. About us August is a full-service, real-estate development company, based in London, United Kingdom, specialising in luxury holiday home collections across Europe. August projects are all distinct from one another and proudly rooted in a strong European heritage, which pays tribute to the architectural styles, natural environment and tradition in each of our local markets. Our private collections have a high level of service and an appealing lifestyle and culture that is focused on family. The company was founded in 2018 and has since grown to be the premier lifestyle holiday home platform. Key Responsibilities Include: 1. Hospitality & Home Operations Excellence • Lead home and hospitality operations across Europe, delivering consistent, high-quality service., • Drive operational efficiency while maintaining a high-touch experience for HNW clients., • Own the Hospitality P&L and drive value creation across markets, including partnership strategies and homeowner spend., • Implement scalable systems, tools, and processes that streamline operations, strengthen quality control, and reduce friction in service delivery. 2. Collections Administration & Governance • Lead the administration, reporting, and governance of all August collections., • Lead annual collections’ AGMs, and homeowner board reporting, with Legal and Finance., • Ensure transparent, accurate, and consistent communication with homeowner representatives., • Maintain August’s reputation for professionalism, reliability, and trust through best-in-class governance and homeowner relations. 3. Leadership, Coordination & Business Rhythm • Translate company strategy into clear, actionable operational plans with measurable outcomes., • Maintain structure and cadence across all departments through clear OKRs and leadership rhythms., • Align Real Estate, Commercial, and Operations, ensuring that sales volumes, home delivery timelines, and operational capacity remain balanced., • Partner closely with the CEO on planning and company performance., • Act as a connector between departments, resolving challenges, improving collaboration, and maintaining company-wide momentum. 4. People & Culture • Lead the People function and act as a cultural anchor for the company. Fostering a performance-driven, collaborative, and accountable work environment., • Organise and lead All Hands and quarterly company presentations., • Lead Q performance reviews across all departments, • Mentor and develop team leaders, embedding a culture of ownership, accountability, and continuous improvement., • Ensure 360° feedback and professional development practices are embedded across teams. About You – We'd Love to Hear from You if You Have: • Proven experience in a senior operational leadership role (COO, Operations Director, or equivalent) within hospitality, property, or service-led industries., • Deep expertise in hospitality operations, service excellence, and scaling customer experience across multiple markets., • Strong experience leading multi-functional teams (Operations, People, Client Services) across geographies., • Strong understanding of governance, stakeholder communication, and board management., • Excellent leadership, organisational, and problem-solving skills., • Data-driven and commercially astute, balancing strategic vision with operational detail., • Genuine passion for property, design, and delivering best-in-class client experiences. Hours and Package: • Working Hours: Monday to Friday, 9am - 6pm., • Location: Central London office with hybrid flexibility (3 days in office, 2 days from home)., • Salary: Competitive, • Start date: ASAP Our values as a company: • Urgency: Acts promptly, purposefully, and efficiently, • Excellence: We strive for excellence in everything we do, setting high standards for ourselves and continuously raising the bar., • Resourcefulness: Embraces challenges, takes initiative, has innovative problem-solving abilities, • Ownership Mindset: We hold ourselves accountable for our actions, fostering a culture of pride, initiative, and empowerment within our team., • Communication and Openness: Transparent and open with constructive and positive feedback. Prioritises collaboration and consistency, • Kindness: Values kindness and a strong team ethos, with recognition that our people are what drive our success. Friendly, generous and considerate Company Attributes and Benefits: • High-Growth Global Leader: Join a high-growth company that is rapidly becoming a leader in the global market, offering exciting opportunities for professional growth and development., • Supportive Team: Become part of a supportive team (based in London), where collaboration and camaraderie are central to our work culture., • Pension: Automatic Enrolment into the company pension scheme, reflecting our commitment to valuing and rewarding the contributions of our talented team members., • Equipment: company provided laptop, to set you up for success to achieve a high standard of work. To apply, please send an email to with CV and application.

Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client. Job Purpose: To deliver a professional and responsive HR service to the business. Working as part of a proactive and responsive HR team to provide pragmatic, creative and business focused HR solutions and recommendations across the Company. To build and develop relationships with managers and employees at all levels and to provide support and guidance on a range of HR matters, specifically employee relations, and share best practice throughout the Company. Principal Duties and Responsibilities: Employee Relations • Deliver a customer-focused HR service covering all aspects of the employee lifecycle, including terms and conditions, employee relations, and legislative compliance., • Arrange and conduct disciplinary, grievance, and other hearings, ensuring timely and accurate documentation., • Manage employee absences, including maternity and long-term sickness, liaising with Occupational Health as required., • Maintain and regularly update the Employee Relations (ER) tracker., • Ensure HR policies and procedures are up to date and effectively implemented across the business., • Lead on TUPE processes, including administration, consultation, and addressing related queries., • Support and deliver training for managers and office-based staff on HR processes and best practices., • Uphold equal opportunities and diversity legislation in all HR activities. Building a High-Performance Culture • Act as a trusted advisor to employees and management, offering guidance on HR policies and practices to drive positive people outcomes., • Collaborate with managers to support people decisions and provide HR updates during departmental meetings., • Work closely with the broader HR team to deliver consistent and effective service across the business., • Oversee internal training platforms and employee benefit systems, including updates and content management. Ad Hoc • Monitor employee retention issues and provide insights and recommendations through data analysis and feedback from exit interviews., • Support the DBS checking process, ensuring full compliance with regulatory requirements., • Maintain accurate and up-to-date records of employee right-to-work documentation and manage follow-up for expiring documents., • Provide cover for HR Coordinators during absences or holidays. Qualifications, Experience and Technical Knowledge: • Proven experience in a similar HR Officer or HR Advisor role., • Strong knowledge and practical experience with TUPE regulations., • Demonstrated ability in managing disciplinary and grievance cases., • Solid understanding of current HR and employment legislation., • CIPD Level 5 qualification (preferred). Behavioural Skills: • Fluent in Spanish or Portuguese (desired)., • Proactive and solution-focused approach., • Excellent attention to detail and organisational skills., • Strong prioritisation skills with the ability to work independently., • Approachable and empathetic, with the ability to support staff sensitively and professionally., • Collaborative team player with a willingness to support others., • High level of integrity and commitment to confidentiality., • Clear and effective communicator, both written and verbal., • Strong rapport-building abilities with staff at all levels., • Excellent time management and reporting skills., • Confident decision-maker with strong problem-solving capabilities., • Comfortable working in a fast-paced, dynamic environment. This is a full-time, Monday-to-Friday role based mainly at our Battersea head office. Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Admin Manager – Europe will oversee and streamline administrative operations across POP MART’s European offices. This role ensures day-to-day operations run smoothly, regulatory compliance is maintained, and internal standards are consistently applied across different countries. The successful candidate will bring strong organisational and stakeholder management skills, with the ability to balance strategic oversight and hands-on execution across multiple markets. Responsibilities • Manage office operations and facility services across European offices, ensuring consistency and efficiency., • Oversee vendor management for supplies, maintenance, cleaning, and equipment procurement, • Lead office lease management, relocations, renovations, and seating plans in coordination with local teams, • Ensure compliance with European health and safety regulations and workplace standards, • Develop and maintain standardised administrative systems across countries, while adapting to local requirements, • Support cross-border travel, internal events, and meeting logistics, • Consolidate and monitor regional administrative budgets, ensuring effective cost management, • Track and manage office assets, maintaining accurate inventory records across markets, • Coordinate audits and oversee asset transfer or disposal in line with group policy, • Supervise and support local admin staff or external service providers, • Act as the point of contact for admin-related onboarding and offboarding activities, • Support cross-functional teams with documentation, courier services, and visa or work permit coordination, • Identify opportunities to improve efficiency and implement process enhancements, • Contribute to the development of admin SOPs, approval workflows, and documentation standards Required Qualifications • Bachelor’s degree in Business Administration, Management, or a related field, • 5–7 years of experience in office administration, with at least 2 years in a regional or multi-country role, • Strong understanding of European operational practices and compliance requirements, • Excellent communication and stakeholder management skills, with experience working across functions and countries, • Fluent in English; proficiency in another European language is an advantage. Mandarin is considered a plus for HQ coordination, • Willingness to travel occasionally within Europe, • Highly organised, detail-oriented, and capable of managing multiple priorities, • Self-starter with strong ownership and follow-through, • Comfortable working in multicultural and diverse teams Desirable but Not Essential • Experience in the retail sector or pop culture industry, • Familiarity with office management practices in POP MART’s European countries (UK, France, Italy, Germany, Netherlands, Spain), • Experience in managing regional budgets and vendor relationships across multiple countries If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

Salesforce Administrator Permanent London Bridge £60,000 About the Role Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven Technology team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Salesforce Administrator at Hyde, you’ll be responsible for continuously improving and enhancing our Salesforce platform. You’ll provide high-quality support, administration, and configuration across the Group’s entire Salesforce environment — helping to deliver a seamless, secure, and data-driven experience for colleagues and customers alike. Key Duties • Manage all aspects of user and licence administration, including activation/deactivation, roles, profiles, permissions, and public groups., • Take ownership of Salesforce support tickets, demonstrating both technical know-how and strong customer service skills., • Work closely with Salesforce Business Analysts, Developers, and Architects to implement ongoing fixes and enhancements., • Use Salesforce configuration best practices (e.g. Workflow, Process Builder, fields, record types, custom settings, dashboards, and reports)., • Manage data loading and transformation using Salesforce Data Loader., • Support training, communication, and adoption initiatives by helping to produce Salesforce-related documentation and materials., • Assist with starters/leavers processes, licensing, and costing to support the Salesforce Service Manager. About You We’re looking for someone who can bring: • Proven experience in Salesforce administration with salesforce service cloud, experience cloud, and mountain cloud and configuration., • Strong knowledge of Salesforce user, licence, and security management., • Experience working with Salesforce Data Loader and handling large data volumes., • Experience building dashboards and reports., • Experience with salesforce environment refresh and data back-ups., • Excellent communication and problem-solving skills, with a focus on customer service., • The ability to work collaboratively with technical and non-technical stakeholders., • A proactive approach to continuous improvement and system optimisation. Why Join Hyde? Hyde is one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment strategy, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. Benefits • Excellent pension scheme, • Generous holiday allowance, • Life assurance, • Award-winning flexible benefits platform, • Support for learning and career development, • Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

Job Title: Payroll Analyst (Part-Time, Temporary) Contract: 6-Month Minimum (Possible Extension) Schedule: 4 Days per Week Location: Cannon Street, London Hourly Rate: £16-18per hour Working Pattern: 3 Days Remote, 1 Day Office-Based (flexibility needed for meetings) Hours: 9:30am – 5:30pm Overview A fantastic opportunity has arisen for an experienced Payroll Analyst / Administrator to join a busy HR and Payroll team on a temporary basis. This role is ideal for someone looking to work part-time with flexibility and contribute to a collaborative and supportive environment. Key Responsibilities • Maintain and check all variable payroll data in iTrent (HR system) and Darwin (benefits platform) for starters, leavers, and employee changes., • Ensure all payroll process checks and validation procedures are followed each month., • Conduct ongoing audits and analysis of payroll reports, including ledger postings, starter/leaver checks, and ensuring compliance with tax and award regulations., • Process and verify P45s, tax code changes, absence adjustments, KIT day payments, NMW checks, PSA reports, and bonus imports., • Provide international payroll information where required., • Support timely resolution of payroll and pay-related queries., • Assist with Year End tasks such as compiling data for P11D, P60s, and PAYE settlements in collaboration with the outsourced provider., • Support HR initiatives, such as new service rollouts, system upgrades, and process improvements., • Handle confidential data in line with strict data security protocols., • Collaborate with the HR Service Desk and Systems team to maintain accurate payroll and employee data. Skills, Knowledge & Expertise • Proven experience in payroll administration or analysis., • Payroll qualification (e.g. CIPP) preferred but not essential., • Confident IT user with understanding of payroll and benefits systems (iTrent experience a bonus)., • Strong attention to detail, analytical and numeracy skills., • Excellent written and verbal communication., • Ability to create and update policies and procedures., • Approachable, customer-focused style and ability to work to tight deadlines.

Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry. As a Contact Centre Deputy Manager, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch. Key Responsibilities: • Collaborate with Contact Centre Managers to ensure smooth job allocation and despatch, supporting engineers and customers by assisting with job board updates, job ticket administration, and answering queries from engineers and booking coordinators., • Answer phone calls from customers and engineers as required, ensuring that target handle rates are consistently met., • Cover for Contact Centre Managers when needed, maintaining a proactive and professional approach to all calls and queries from both engineers and customers., • Support the achievement of all call centre KPIs, assisting in the conversion of calls and handling complaints in a professional and effective manner., • Assist engineers with diary management and query resolution, ensuring that their operations run smoothly. Experience: • At least 2 years experience leading daily contact centre operations by collaborating with managers to ensure efficient job allocation and despatch, maintaining real-time updates on job boards and ticket administration., • Proven success delivering high-quality customer service., • Acting as a reliable point of contact during managerial absences, professionally handling escalations and maintaining continuity in service delivery., • Contributing to KPI achievement by assisting in call conversion efforts and resolving complaints with empathy and efficiency., • Fostering a positive team environment by promoting high morale, engagement, and collaboration across the contact centre staff. Critical Success Factors: • Maintain customer phone call handling service levels at or above agreed levels., • Achieve overall contact centre conversion at or above the required level., • Minimise engineer query calls to the contact centre regarding team jobs., • Maintain high morale, team spirit, and staff engagement among all team members. About us: Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year. Our Brands: • Pimlico Plumbers London, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care

Company: William College Job Title: Wellbeing Officer Location: ONSITE, London, UK Salary: £26,000-£32,000 per annum (pro-rata) Employment Type: Part Time, Weekends, 9am-pm, Onsite Department: Student Services Reporting to: Head of Student Experience and Outcome About Us: William College is committed to provide the high-quality education in wide range of HE programme. Our main goal is to guide and support our students on their journey to become successful individuals. We strive to offer the best services and resources available to ensure that our students are well-prepared for a career in the creative industries. From the moment a student enrols to the day they graduate, we are committed to providing the support and guidance needed to help them reach their full potential. Position Overview: William College is looking for a proactive and dedicated Wellbeing Officer to join our team. The Wellbeing Officer will play a key part in providing high quality support to our students throughout their academic journey. This role is integral to creating a supportive, inclusive environment where students feel connected, empowered and equipped to succeed at William College. Responsibilities: • Conduct individual meetings with the students to discuss health, disability, learning difficulties and provide support and reasonable adjustments., • Collaborate with internal and external professionals to develop and implement comprehensive support plans for students., • Refer/Signpost students to appropriate external agencies as needed or requested., • Maintain detailed case notes of all interactions with students, including dates, issues and outcomes., • Develop and implement initiatives to support student disclosure, mental health and overall wellbeing., • Work closely with academics and professional services teams to promote student engagement and involvement in campus life., • Deliver workshops, webinars and awareness-raising events to educate and support the student community., • Collaborate and communicate with other teams to establish, maintain and develop productive relationships with colleagues across the University, ensuring effective service delivery and issue resolution., • Plan and organise own workload efficiently to meet service demands., • Contribute to long-term planning and development to enhance student health and wellbeing services., • Ensure compliance with service boundaries, including confidentiality and General Data Protection Regulations (GDPR)., • Provide regular reports to the Wellbeing Manager., • Support other duties as directed by the Wellbeing Manager or Head of Student Experience and Outcome. Essential Requirements: (where required, training and professional development will be provided to the successful applicant by William College, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) • Bachelor’s degree in psychology or equivalent qualification in related subjects., • Sensitivity and empathy with students, colleagues and staff., • Able to deal with confidential matters, highly sensitive data and act with discretion., • Experience in risk assessments and crisis management., • Excellent customer service and communication skills, with the ability to build strong relationships., • Excellent interpersonal skills, including active listening and effective written and verbal communication., • Strong organisational and time management skills, with the ability to work in a face paced environment to manage competing demands while meeting deadlines., • Flexible, approachable and an excellent team player., • High degree of accuracy and attention to detail., • Commitment to upholding the values and policies of William College and partner universities. Desirable Requirements: • Strong commitment to service delivery with experience in student or academic administration within higher education. Benefits: • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

We are currently working in partnership with a Housing Association based in the East of England, who are recruiting for an Asset Surveyor on a permanent basis. The start date is dependent upon the successful candidates notice period. The salary is circa £42,000 per annum. The ideal candidate will have experience in a similar role either as an Asset or Building Surveyor working in the public sector. Duties will include (but are not limited to): • Carrying out stock condition, maintenance, and compliance surveys across domestic and commercial properties to support the Asset Management Strategy, • Conducting detailed defect analysis and investigatory inspections, diagnosing building issues such as damp, mould, disrepair, and structural defects, and advising on remediation options and costs, • Preparing specifications, tender documents, and scaled drawings (using AutoCAD or similar) to support the delivery of capital and planned maintenance works, • Administering contracts and contractor performance, including managing JCT Minor Works contracts, valuations, certifications, and compliance with agreed standards, • Managing planned and reactive maintenance programmes, ensuring timely delivery, quality workmanship, and tenant satisfaction, • Acting as the client under CDM Regulations, appointing and liaising with Principal Designers, reviewing Construction Phase Plans, and ensuring all statutory requirements are met, • Carrying out measured surveys and producing accurate floor plans to support property transactions, adaptations, and right-to-purchase applications, • Liaising with consultants, contractors, landlords, and regulatory bodies to facilitate permissions, approvals, and technical compliance, • Monitoring and analysing contractor performance, ensuring works deliver value for money, compliance, and high standards of health and safety, • Contributing to policy, procedure, and service development, promoting innovation, continuous improvement, and a strong customer-focused approach Experience required: • Minimum three years’ experience working as a Building or Asset Surveyor within housing, property, or construction, • Proven experience in contract administration and site supervision/inspection, including management of contractors and external consultants, • Experience in preparing and delivering planned maintenance programmes and capital project works, • Demonstrated ability to write accurate specifications, produce scaled working drawings, and prepare tender documentation for building and maintenance projects, • Experience in carrying out stock condition surveys, defect analysis, and HHSRS (Housing Health and Safety Rating System) assessments, particularly relating to damp and mould, • Knowledge and experience of JCT Contracts (Minor Works, Intermediate, or Measured Term) and their administration, • Experience in estimating building works costs using Schedule of Rates (SORs), • Proven track record of managing contractors, monitoring performance, and ensuring compliance with health and safety, CDM, and building regulations, • Experience working with CAD software (such as AutoCAD) for preparing drawings and plans, • Familiarity with surveying technology and property management systems for recording data, preparing reports, and maintaining accurate records Skills, knowledge and expertise required: • Carrying out property surveys, defect analysis, and HHSRS assessments, diagnosing issues such as damp, mould, and structural defects, • Preparing specifications, scaled drawings, tender documents, and cost estimates using SORs to support maintenance and capital projects, • Managing contracts and contractors, including JCT administration, valuations, certifications, and monitoring performance, • Applying knowledge of building construction, maintenance techniques, legislation, and health & safety regulations to ensure compliant and safe project delivery, • Demonstrating strong communication, customer-focused, and problem-solving skills, including liaising with stakeholders, tenants, and regulatory bodies Working hours: • 37.5 hours per week, • Monday – Friday Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for supporting Consultants in providing client services for an assigned book of business. Duties will include administration & coordination. Key Tasks & Duties • Working alongside the Consultant, ensuring that our customer's day-to-day operational requirements are met., • Preparation of client deliverables and materials, including but not limited to periodic status reports and financial & technical summaries., • Manage and organise day to day requests to support quicker resolution, decision making, and accurate execution. This includes performing quality control checks on various customer facing reports, identifying actions and providing support as necessary to the consultant., • Participate in routine business meetings with internal teams and clients. Identify critical action points, stakeholders, and ensure follow through to maintain an excellent level of customer service., • Assist Consultants in tracking project progress and timelines, maintaining client files, populating and maintaining activity/issues trackers., • Support team members in addressing and resolving client issues involving claims, administration, compliance, etc., • Meet all regulatory requirements Skills & Knowledge • Experience of within the Group Protection Industry – broker or insurer background, • Proactive and enthusiasm to learn wider benefit consultancy, for healthcare and protection schemes, • Proven experience in working to deadlines, • Track record of accuracy and attention to detail, • Ability to adapt under pressure and problem solve, • Ability to support, add value and provide high quality outputs, • Robust comprehension and calculation skills, • Strong MSOffice skills, including Excel and PowerPoint, • Impeccable attention to detail, • Strong organisation and prioritisation skills, • Fast learner, with the ability to pick-up new processes, skills and knowledge, • Strong team working and individual intuition, • Personable and professional with internal and external parties

Position: Student Careers & Employability Lead Location: On-site at London Borough and Harbour Exchange Campuses Salary: £38,000 - £43,000 Hours: Full Time: 9am – 5pm, Monday-Friday Occasional weekend and evening work required. Department: Student Services Reporting to: Head of Student Experience and Outcomes Responsible for: Student Career & Employability Officers About us Victoria College of Arts and Design (VCAD) provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students' growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, our outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview: VCAD is seeking a Student Careers & Employability Lead to join our team. The successful candidate will lead the Careers & Employability team, providing high-quality support to help students secure appropriate employment. This role requires excellent leadership, communication and organisational skills as well as the ability to thrive in a fast-paced environment. In collaboration with the Head of Student Experience and Outcomes, the role holder will ensure our student services continually evolve to meet student needs and maintain the highest standards of care and professionalism. Additionally, the role holder will remotely oversee teams based in our other VCAD locations remotely (London, Manchester), with occasional visits to these campuses. Responsibilities: • The key responsibilities of the position of Student Careers and Employability Lead include:, • Deliver high-quality careers information, advice, and guidance through online and face-to-face sessions for individuals and groups., • Manage the careers provision, including team support, task allocation, priority setting, and performance targets., • Establish and maintain relationships with employers to develop internships and professional development opportunities., • Maintain and grow a database of volunteering and internship providers, connecting employers with VCAD students., • Develop online resources to support students seeking employment opportunities., • Conduct one-to-one and group meetings and workshops to prepare students for the workforce., • Assist employers in promoting job opportunities to students through our online platform, targeted emails, and careers newsletter., • Support on-campus activities, such as job fairs and workshops., • Collaborate with local employers to identify skill gaps and employment opportunities for students (temporary, part-time, full-time, and online)., • Prepare reports on careers and employability activities and contribute to meetings and briefings., • Keep up to date with current labour market information., • Act as a subject matter expert for student careers and employability services at VCAD., • Provide support for other duties as requested by the Head of Student Experience and Outcomes or the Directors of VCAD. Requirements: Essential / Desirable: (E) (D) (where required, training and professional development will be provided to the successful applicant by VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) • Bachelor’s degree in a relevant field, or equivalent professional experience. (E), • Demonstrated experience managing and mentoring a team, with the ability to lead across multiple locations. (E), • Strategic thinking and effective communication skills. (E), • Experience delivering workshops and one-to-one appointments. (D), • Knowledge and experience in employer engagement. (E), • Effective networking and negotiating skills. (E), • Commitment to staying informed about current labour market trends, particularly in the business and creative industries. (E), • Experience in student or academic administration within higher education (D)., • Excellent customer service and communication skills, with the ability to build strong relationships. (E), • Strong interpersonal skills and experience in developing and maintaining stakeholder relationships. (E), • Ability to manage competing priorities in a fast-paced environment, with strong time management skills. (E), • High degree of accuracy and attention to detail. (E), • Flexibility to work occasional evenings and weekends. (E), • Strong IT skills, including proficiency with Microsoft Office Suite, especially Excel and familiarity with student management systems. (E), • Commitment to upholding the values and policies of VCAD and partner universities. (E) Leadership Competencies: • Empathetic Leadership: Ability to lead with empathy and understanding., • Strategic Thinking: Capable of developing and executing strategies to enhance student engagement., • Adaptability: Flexible approach to evolving student needs and institutional priorities. Benefits: • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness) If you are passionate about supporting students in their academic journey and have the skills and experience required for this role, we encourage you to apply. Join our team at Victoria College of Arts and Design and help make a positive impact on the lives of our students.

About Us: OMODA Motors OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. Position Overview Omoda | Jaecoo (UK) Limited is expanding rapidly, with a growing retailer and service network across the country. To ensure efficient management and data-driven performance improvement, we are seeking an Aftersales Performance Specialist to support the Aftersales Director. This role plays a key part in monitoring aftersales performance across regions, managing department-level data reports, coordinating regular meetings, and tracking follow-up actions. The successful candidate will be highly organised, data-driven, and comfortable working in a fast-paced environment. Main Responsibilities: 1. Aftersales Performance Monitoring • Support the Aftersales Director in consolidating and reviewing regional and departmental performance reports., • Monitor KPIs including customer satisfaction, warranty performance, service revenue, and parts sales., • Collect and manage operational data from regional and HQ aftersales teams., • Maintain dashboards and reporting tools for monthly and quarterly reviews., • Ensure data accuracy, consistency, and timely submission. 3. Meeting Coordination & Documentation • Organise and schedule regular aftersales management meetings, reviews, and workshops., • Record meeting minutes, summarise key actions, and track progress with responsible teams., • Prepare presentation materials and briefing packs for leadership use. 4. Departmental Support • Provide administrative and analytical support to the Aftersales Director and management team., • Coordinate communication between HQ, regional managers, and other departments., • Assist in the preparation of performance review documents and internal reports. 5. Process & Efficiency Improvement • Identify bottlenecks in aftersales operations and propose optimisation measures., • Support implementation of new systems or tools to enhance reporting accuracy and speed. KPI’s: • Data Accuracy & Timeliness - Ensure high accuracy and on-time submission of aftersales data reports., • Meeting Action Completion Rate - Track and ensure timely closure of follow-up actions from departmental meetings., • Performance Reporting Quality - Deliver clear, accurate, and insightful performance analyses., • Process Improvement Efficiency - Contribution to measurable improvement in data and reporting efficiency., • Team Coordination & Support - Effective collaboration with cross-functional teams and positive feedback from management. Personal Requirements: • Minimum 3 years’ experience in aftersales operations, data analysis, or business administration., • Strong analytical, coordination, and organisational skills., • Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools (e.g. Power BI)., • Detail-oriented, proactive, and able to work under pressure., • Team-oriented with a strong sense of responsibility., • Excellent written and verbal communication skills. Proficiency in Chinese (Mandarin) is preferred

🔎 Role: Senior Talent Partner 360 📍 Location: 22 Bishopgates, Liverpool street, we offer 2 days home office! ✉️ Contact: Who are we? 🤝 At Elemed, we recruit the people that get amazing medical technology to patients all over the world. From life saving products such as artificial hearts to innovative cancer fighting radiotherapy machines, the people we place truly change lives and we are proud to be a part of that. Our clients range from startup companies of 5 people, to global corporations with locations all over the world. Today, our focus is roles based in the major European markets like Switzerland, France, Germany, NL and our aim is to become the overall EU market leader in medtech talent management. Elemed is now 10 years old and we are in a seriously exciting time of our journey as we look to scale and grow to meet unprecedented market need. Our recruiting style is focussed on building and converting long term relationships with our candidates and companies, providing excellent candidate and customer experience and nurturing talent, not only when they are looking for a job but throughout their careers. We do this through our unique community led initiatives like Elemed mentoring academy, our podcast, our exclusive Community group and more. 🔸 Your mission As talent partner (360) you will be responsible for creating an exceptional candidate and customer experience with our community. You will be the face of the company towards candidates and customers within your specific market. Your mission will be to win business, build relationships, network, manage client relationships and recruit potential candidates within your market. We strive to be ethical, knowledgeable, and a genuine partner not only to our customers but to our candidates. You will be expected to uphold those values whilst becoming a valued member of our team. This role is targeted, and you are expected to meet those targets. 🔹 Company facing responsibilities • Developing long term relationships and partnerships with clients by building an understanding of their structure, culture, hiring needs and preferences, • Understanding client requirements at both a strategic and tactical level to offer the best business solutions, • Leveraging Elemed solutions across all areas of talent management, having responsibility for pitching, winning business, negotiating new contracts and developing custom proposals in order to best serve our clients’ needs., • Building strong commercial and long-term relationships with clients, • Work collaboratively with other business areas (marketing/delivery) to leverage opportunity and develop joined-up propositions., • To achieve personal KPIs and sales targets, • Training new members of the team, • Be the team’s role model, leading by example and demonstrating what success in recruitment looks like. 🔸Candidate facing responsibilities • You will inherit a warm desk and be responsible for nurturing and developing these relationships, with our talent community, • Running search campaigns both online, on the phone, and by using your own creativity to identify candidates within the market, • (Creative) Headhunting and market mapping (figuring out who works where and who knows who) to establish yourself as the “go-to” talent scout in your market, • Keeping a finger on the pulse of Mergers, Acquisitions, and anything that might lead to movement within the market, headhunting and reaching out to candidates to propose them new opportunities, • Managing contact with candidates; i.e messaging, initial prescreens, through to offer negotiation and start date follow up, • Providing interview coaching, general career advice and proposing other Elemed solutions such as Elemed Mentoring Academy to our talent pool, • Converting target cold candidates to warm candidates within our community, • Using our customised CRM to manage, update, record and document all conversations, candidate records and actions., • To uphold the company’s values and service, • Drive leads through CV profiling, reference checking, candidate interviewing and questioning., • CV preparation and own administration, • Any other relevant ad-hoc duties as required by the Director 🔹Success – how is the role measured? • Number of placements, • New business/development of existing accounts, • Exclusive/retained business, • Fees generated in comparison to targets, • Ratios (CVs to interviews, interviews to placements etc.), • Time to fill, • Candidate & client NPS feedback, • Leads generated 🔸Why join us? • No red tape, no company politics and a fast moving decision making process, • Economic stability - even though we are a small enterprise, we have enough money in the bank to fund our ambitious growth plans., • Flexibility - we believe in playing to everyone’s strengths and shaping the role around your key skills, • Minimal admin - we want as much of your time as possible to be focussed on recruiting and relationship building and we have cut away almost all of the admin side of the job (we have a really cool tech stack to facilitate this), • A chance to really help build something, and have an impact on the future of our business, • A huge opportunity to fast track your career as the team and company grows 💜 Our values FORWARD THINKING - We do things differently. We find creative and innovative solutions for our community. We lead the way. STRIVING FOR EXCELLENCE - We don't settle for average. We work hard to exceed expectations. We are passionate about everything we do. COLLABORATION - We are a team with a common purpose. We share, we support, we celebrate. Collaboration is the key to our success. HONESTY - We believe in transparency and two-way communication. Be straightforward, upfront and supportive. 🔹 What we are looking for This role is perfect for someone who loves the essence of a 360 role and keeping multiple plates spinning. You need to be great at working with people, building relationships and problem solving. If you want to move your relationships from just “well known recruiter” to trusted talent adviser and business partner, this is the role for you. • Honest, upfront and direct communication style, • 3+ years of experience recruiting in a permanent, candidate short, technical market., • Experience covering international/european markets, • 360 Recruitment experience (agency or internal) in the medical device or diagnostics industry with strong existing relationships, • Track record overachieving targets, • Independent, works with urgency, and is a sponge., • Strong search skills: using Linkedin recruiter, advanced Boolean search, headhunting, lead generation, CV stripping, • Consistent placements over minimum of a 1 year period, • Resilient, creative, curious, process driven, and able to build relationships, • Ideal: you speak a second language ✉️ If you are interested in this exciting role, please send your application directly to 📲 Would you like to find out more about our open opportunities? Visit Please note: Only candidates meeting the requirements set out in the role profile above, will be considered in the application process. We spend a lot of time tailor writing our job descriptions to provide as much information as possible to prospective candidates. We’d appreciate if you’d also carefully review the profile and only apply if you meet the requirements set out in the description. 🩺 Elemed is Europe’s leading MedTech technical recruiter. We serve within the Medical device, diagnostic and combination device arena, working with Managers up to VP of Quality and Regulatory. Our team helps medical device experts of today become leaders of tomorrow. At Elemed, we recruit exceptional people that solve regulatory and compliance problems, so patients can have access to safe, innovative and life-changing Medical Devices. • ⚖️ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mortgage Administrator – £30,000 | Hornchurch, Essex | Join a Growing Residential Mortgage Brokerage Are you an organised, detail-focused Mortgage Administrator looking to take the next step in your career? This is your chance to join a successful, fast-paced mortgage brokerage where your efficiency and precision will directly impact client satisfaction and broker success. About the Company Our client is a well-established and growing residential mortgage brokerage based in Hornchurch, Essex. They pride themselves on providing exceptional service, expert advice, and a seamless mortgage journey for their clients. With a strong reputation across the market and a busy team of high-performing brokers, they are now looking to expand their support function with an experienced Mortgage Administrator. You’ll be joining a company that truly values its people — offering career stability, professional development, and a friendly, collaborative environment where your contribution is recognised. About the Role As a Mortgage Administrator, you’ll play a key role in managing the full post-application process, from submission through to completion. You’ll liaise with brokers, lenders, and solicitors to ensure every case is handled with accuracy, speed, and care. Your organisational skills will help keep cases moving efficiently, ensuring clients enjoy a smooth, stress-free experience. Key Responsibilities • Support Mortgage Brokers by managing mortgage applications from submission to completion., • Liaise with clients, lenders, and solicitors to obtain updates and documentation., • Prepare and check documentation for accuracy and compliance., • Maintain internal systems and CRM databases with up-to-date case notes., • Monitor case progress proactively, identifying and resolving any issues quickly., • Deliver excellent customer service and uphold compliance standards at all times. Package & Benefits • Salary: £30,000 per annum, • Hours: Monday – Friday, 9am–5:30pm, • Location: Hornchurch, Essex, • Environment: Professional, friendly, and supportive team culture, • Progression: Clear development path into senior administration or mortgage advice roles Skills & Experience Required • Previous experience as a Mortgage Administrator (minimum 1 year preferred), • Strong understanding of the mortgage process from application to completion, • Excellent communication and organisational skills, • High attention to detail and accuracy under pressure, • Confident liaising with clients, brokers, and solicitors, • Proficient with Microsoft Office and CRM systems Why Apply? Join a brokerage that’s growing fast and values every member of its team — where your professionalism will be rewarded and your career supported long-term. Apply now to take the next step in your mortgage career.

As a Lead Technical Consultant with GlideFast Consulting, you will play a pivotal role in spearheading technical development initiatives. GlideFast’s Lead Technical Consultants have broad technical and process knowledge across a wide portfolio of GlideFast’s services and products. This pivotal role requires expert administration, application development, maintenance, and technical support by leveraging advanced web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform. Responsibilities will include crafting development stories, meticulously planning sprints, overseeing overall architectural design, and ensuring the seamless delivery of projects. Location: Remote (UK) Employment Status: Full-time and Perm Essential Functions: • Create expert level JavaScript and ServiceNow JavaScript API's, • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) • Lead customer workshops and assist with demos as well as gathering technical and functional requirements, • Create overall technical architecture, including design documentation and process flows, for ServiceNow implementations that align with customer business requirements, • Review developers’ code and provide recommendations/best practices to ensure success, • Partner with Business Process Consultants and attend requirements review and validation sessions as required, • Collaborate with the Business Process Consultant to craft technical approaches to stories., • Participate in scrum ceremonies, • Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients Required Skills/Experience: • 6+ years delivering technical solutions on the ServiceNow platform, • 3+ years in a consulting role, delivering software implementations preferable, • Expertise with JavaScript and ServiceNow JavaScript API's, • Strong consultative skills for software service delivery to lead customers in improving their processes and organizational models, • Be a great leader and team player with a record of accomplishment in managing multiple complex tasks, • ServiceNow Certified System Administrator, • ServiceNow Certified Application Developer, • Implementation Specialist a plus Why join GlideFast? Work with the BEST in class ServiceNow team Professional Development through ServiceNow training, certification, & advancement opportunities Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Referral Program Work from home Annual GlideFest Conference Wellness Programs Philanthropic Opportunities EEO Employer Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact .

HRLife are working with an exciting business who are undergoing significant change to find a pro-active, forward thinking, delivery focused HR Services Specialist / People Shared Services Specialist. You'll be working in a small team and will be integral to helping shape the future of the HR / People Shared Services function so having a customer centric approach to administration and the full employee lifecycle is key as you'll be the first point of contact for people queries so being knowledgeable and answering queries in a timely fashion are super important. You'll be managing all related administration processes across the employee lifecycle from new starters, onboarding, RTW checks, references, leavers and contract changes. You will have great stakeholder exposure and be able to come up with new ways of working that make the whole process more efficient. Ideally you'll have worked in a large business where the shared services function has been performing brilliantly and you'll be able to bring ideas and processes to embed and roll out. Experience of using one of the big well known systems such as Workday or SAP Success factors would be advantageous. If you've been working in an HR / People Shared Services role, strive for high performance and have a continuous improvement approach then this could be a great next role. If delivering a great service to managers and employees is important to you, then we'd love to hear from you. Based London. 2 days at home. Some travel to Hertfordshire may be required. Salary 30-35k plus bens.

Up to £95,000 | Hybrid Working | London About the Role We're seeking a Senior Loans Agency Operations professional to join our client’s team in a Vice President capacity working 2 days a week in the office and 3 from home. This is an exceptional opportunity for a strategic Loan Operations professional to support the Director of Loan Agency Administration, driving operational excellence across Corporate Banking loan portfolios in London and MEA regions. You'll play a pivotal leadership role in ensuring seamless day-to-day operations, managing a high-performing team, and driving continuous improvement initiatives to enhance processes, systems, and service delivery. Key Responsibilities Strategic Leadership & Team Management • Support the Director of Loan Agency Administration in delivering strategic objectives for the function, • Supervise and develop a team, ensuring adherence to processes, procedures, and quality standards, • As a member of the Leadership Team, drive consistency in operating standards across Operations, • Take an active lead in the Operations change strategy, demonstrating commitment through delivery, • Promote an inclusive, collaborative culture that breaks down silos and enhances team performance Operational Excellence & BAU Management • Ensure effective running of day-to-day loan agency operations, identifying operational issues and mitigating risk, • Oversee timely and accurate processing of drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees as Agent, • Process primary and secondary trades with accuracy and efficiency, • Monitor the group email inbox and ensure swift resolution of queries, • Ensure nostro outstandings are tightly controlled and reconciled, • Report delayed items, disputed amounts, and provide updates on outstanding investigations to the Director Stakeholder Management & Communication • Liaise with front office, lenders, and borrowers to ensure relevant approvals are obtained, • Communicate effectively with customers, relationship managers, and participant banks to ensure agency facilities are handled in accordance with loan agreements, • Maintain robust links with internal teams and demonstrate proactive problem-solving Process Improvement & Systems Enhancement • Ensure adherence to key performance indicators and Quality Assurance standards, • Work closely with technology teams to establish required system enhancements, • Drive prioritisation and plan/manage change initiatives for the function, • Assist with projects and ad hoc tasks that advance the capabilities and scope of the team, • Contribute to departmental reporting and internal controls preparation What We're Looking For Essential Qualifications & Experience • Demonstrable leadership experience in loan operations, • Detailed knowledge of loan products and comprehensive understanding of loan documentation, • Proven customer-centric career experience in banking or financial services, • Experience working as Loan Agent on syndicated facilities Key Skills & Competencies • Excellent organisational and time management abilities, • Outstanding communication skills for engaging with senior stakeholders, • Demonstrable ability to innovate, support change, and problem-solve effectively, • Collaborative nature with a track record of contributing to successful team performance, • Ability to work independently whilst maintaining robust team connections, • Proactive approach to identifying and resolving issues, • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Leadership Qualities • Proven ability to supervise teams and drive performance, • Strategic mindset with operational delivery focus, • Commitment to fostering an inclusive, high-performing culture, • Change management experience and ability to lead transformation initiatives What We Offer Competitive Package • Salary up to £95,000, • Hybrid working arrangement – 2 days a week in office & 3 working from home., • Leadership role within a global financial institution, • Opportunity to shape operational strategy and drive meaningful change Professional Development • Work alongside senior leadership in a strategic capacity, • Exposure to complex, high-value loan transactions across multiple jurisdictions, • Lead process improvement and technology enhancement initiatives, • Develop your leadership capabilities in a dynamic environment Additional Information Candidates must have the right to work in the UK without requiring sponsorship.

AutoGrab is a leading automotive technology company transforming how vehicles are valued, sourced, and sold. Founded in Melbourne in 2020, we’ve built an AI-driven platform that enables dealerships, finance providers, and insurers to make smarter, faster, and more profitable decisions. Our software powers intelligent vehicle pricing, inventory management, and customer retention strategies across thousands of users, with operations spanning Australia, New Zealand, Malaysia, and now expanding into the UK. Backed by global data partnerships and a relentless focus on innovation, AutoGrab is redefining the way the automotive ecosystem connects and transacts. Ranked #19 in the 2024 Deloitte Tech Fast 50 and recognised among Australia’s Top 100 Fast Starters and LinkedIn’s Top 25 Startups, AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started. Role Overview As a Customer Support Specialist, you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on, phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who love helping customers and can switch seamlessly between product support, follow-ups, and clear documentation. Key Responsibilities Customer Onboarding & Engagement • Lead new customers through setup, configuration, and initial product training, • Making and adjusting bookings through leads and supporting with appointments planning for Business Development Managers, • Deliver clear how-to resources and ensure early adoption and confidence with AutoGrab tools., • Maintain proactive, scheduled check-ins with crisp phone and written communication. Customer Advocacy & Retention • Champion the customer voice; collect and relay feedback to influence roadmap and quality improvements., • Monitor health/usage to identify at-risk accounts, reduce churn, and support renewals and upsell conversations. Operational Excellence & Administration • Proactive follow-up: Close the loop on outstanding questions and queues; confirm outcomes and next steps with customers., • CRM management: Keep impeccable notes, tasks, and case histories in the CRM and support tools. Field & Product Familiarity • Apply practical understanding of dealership operations and workflows in conversations with users., • Occasionally participate in onsite/ride-along sessions to deepen product and customer insight, Skills & Experience • Customer support background — call centre, dealer service advisor, help desk, or similar, with a service mindset., • High-level communication skills — confident phone-based verbal support and crisp, professional written comms., • Strong administrative/organisational skills — disciplined time/calendar management, follow-ups, and case ownership., • Technical proficiency — comfortable across a variety of software and browsers, basic diagnostics, and step-by-step troubleshooting., • Demonstrated ability to work autonomously, manage competing priorities, and meet support Business Development Managers. What we offer • Hybrid working model, • Employee Assistance Program, • Career growth opportunities in a global, high-growth technology company

Job Responsibilities 1. Take full responsibility for the daily operation of the distribution center, including the planning, resource scheduling, and execution supervision of end-point deliveries;, 2. Build a high-performing team and improve the recruitment, training, and assessment systems;, 3. Dynamically allocate resources to cope with business fluctuations, ensure service stability, and strictly enforce safety, security, and quality standards and regulations;, 4. Establish a responsibility-oriented team culture and promote continuous improvement;, 5. Monitor core operational indicators, formulate improvement plans to enhance efficiency and customer experience. Job Requirements 1. Experience in logistics management, operations management, business administration or related fields;, 2. At least 3 years of experience in logistics/warehousing operations, with experience in end delivery preferred;, 3. Capable of managing diverse teams and handling pressure;, 4. Skilled in data-driven operations, proficient in logistics systems (WMS) and Microsoft Office software;, 5. Excellent cross-departmental collaboration and problem-solving skills.

Working Conditions: Perm, London Surrey Street Mon-Fri, 35 Hours per week Who We Are: At Frieze we believe art is vital to communities and cultures. Bringing together galleries, artists, institutions, and art lovers all over the world to make art flourish. Frieze is a media and events company that comprises three publications, frieze magazine, Frieze Masters Magazine and Frieze Week; and five international art fairs, Frieze London, Frieze LA, Frieze New York, Frieze Seoul and Frieze Masters; regular talks and summits, led by frieze editors; and frieze.com – the definitive resource for contemporary art and culture. In September 2021 Frieze launched a new initiative at No.9 Cork Street, a hub for visiting international galleries in the heart of Mayfair, London, and in 2023 Frieze acquired two additional art fairs in the USA – EXPO Chicago and The Armory Show. Frieze is part of the newly formed MARI Group. About the Frieze Production Department The Production team are responsible for delivering all physical elements of the fairs and ensuring it’s safe, timely and successful delivery. This team is an operational one, based in London, made up of two distinct subsets, with a Head of Department for each: Exhibitor Production – focuses on all production elements related to the Exhibitors at the fairs, including; booth builds, complex artwork installation, technical support, drafting, floor planning, art shipping logistics, Frieze Sculpture management, production schedules (venue builds), Health & Safety Fair Operations – encompasses all other areas of the fair, including; tent builds & related infrastructure, F&B, contract management, Partnership lounge support/production, other non-gallery build, fair design, site infrastructure, security, cleaning, contractor management, production schedule (tent builds), Health & Safety Frieze FRAME – this newly formed department, although working closely with the above teams, is a stand-alone team who will act as the Frieze in-house production agency. FRAME will primarily be sold to existing and new sponsors across the Frieze Fairs portfolio, offering a turn-key production management service for their on-site brand activations. What You'll Do: The Production Coordinator is a key role responsible for the coordination and administration of the non-Exhibitor areas of the Frieze fairs, known as ‘Feature Areas’. The role will support the Department Directors and each fair’s Production Manager in the production and operational running of, primarily, Frieze Los Angeles, Frieze New York, Frieze London and Frieze Masters as well as some support on site and in advance on Frieze Seoul. Key Responsibilities and Accountabilities • Each show will have a lead coordinator appointed either annually or bi-annually, out of the two Production Coordinators in the team, • Both Production Coordinators will work across all five shows with different responsibilities on each depending if they are the lead or support coordinator on a show Show responsibilities: • Feature Areas administration and coordination (including furniture/equipment orders, storage/inventory, catering partner co-ordination etc) on allocated shows, • Fair documentation collation (permits, safety documents, insurance etc), • Coordination of Reading Room / Publications / Non-Profits areas, • Co-ordinate temp staff needs for the team (excluding Accreditation team), • Attend meetings as required to take minutes and follow up actions with other team members and/or the wider Events team, • Booking & coordinating internal & external meetings/debriefs/briefings, • Support Production Manager on fair signage requirements, • General fair related administration duties as required to support PM, • Finance administration – including, but not limited to, gathering financial information, processing invoices/payments, keeping a detailed log of payment status where needed, raising PO’s, • Working closely with finance team to ensure vendors are set up for payment in advance of the Fairs, • Co-ordinate and communicate delivery instructions to Frieze internal teams, • Database coding for invitations/VIP as needed, • Respond quickly and calmly to on site requests from staff, exhibitors and contractors, • First point-of-contact for team queries for other departments and stakeholders, • Methodical filing and record keeping, arranging meetings, keeping minutes and follow up correspondence, • Coordinate with post-project reviews and create recommendation reports, • Champion and implement sustainability and accessibility initiatives, • Develop and maintain an archive of events for easy review and analysis General duties: • Conduct research & development for new initiatives, • Constantly review department processes to find efficiencies and improvements, • Support to Senior Production team on other projects that may launch in future, as needed, • Administrative support to the Executive Production Director & Operations Director (eg: travel & diary management, booking meeting rooms, Concur/credit card reconciliation, HR administration, etc), • Agenda & minutes for Production Dept team meetings (shared responsibility with Production Coordinator, depending on location and availability) Please Note • Overseas travel will be required – candidate must be potentially able to stay in the USA for approx 2-3 weeks at a time, up to twice a year, and in Seoul for a minimum of 10 days once a year. Travel subject to change depending on show requirements and annual show allocation, • Extended hours will be required when meeting project deadlines and when on site You Have These: Mandatory • Experience working in a fast-paced, high-pressure environment, ideally in events or the arts, • Experience in providing excellent client service and maintaining strong relationships with external parties, • Prior experience in working in an administrative or coordination role, • Experience working with multiple external contractors, • Competent in the use of Microsoft Office, in particular Excel, • Confidentiality as required Desirable • Health & Safety qualification and/or experience – in US or UK, • Experience in working on art fairs and/or large-scale public events, • Health & Safety experience in countries other than the UK, • Experience in using CAD software (eg Omnigraffle, Sketchup, etc), • Clean Driving License Skills and Abilities • Strong communication skills, • Highly organised, • Adaptable with excellent attention to detail, • Self-motivated and able to take responsibility, • Strong interpersonal and customer service skills, • Ability to work both independently and as part of a team, • Excellent attention to detail with a logical approach, • Ability to calmly and effectively prioritise and execute tasks in a high-pressure environment, • Excellent proven ability to problem-solve Our Diversity & Inclusion Statement Frieze unites people in our love of the arts. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we are committed to practicing anti-discrimination including race, gender identity, sexual orientation, and disability, together with artists, writers, and cultural practitioners from all backgrounds. There is still much work to be done to address systemic inequality and discrimination within the arts and culture industry, and we are dedicated to making progress to both within our own organization and the art world at large.

Client Onboarding Executive - Financial Services - Central London / Hybrid - up to £34k plus bonus and benefits We’re on the hunt for a proactive, personable and client-focused individual, with exceptional attention to detail and accuracy and 1 year+ experience in a similar financial services role, to join a fantastic investment organisation based in stunning offices in Central London as their Client Onboarding Executive. Joining a dynamic Investor Relations team, the Client Onboarding Executive will provide exceptional levels of service and support to clients, investors and financial advisors; you will also undertake detailed checks, complete risk assessments and audits and produced detailed correspondence, so we’re looking for an incredibly accurate, detail-minded and meticulous individual with excellent communication skills and a proactive, rather than reactive, nature. What’s on offer? This is a genuinely incredible opportunity to get your foot in the door of a dynamic, fast-paced investment firm with fantastic long-term prospects! Our client is offering a competitive salary and a great benefits package that includes a discretionary bonus. Hybrid working is offered with 4 days in the office and 1 day working from home. Standard hours are 9am - 5pm. Key responsibilities as the Investment Client Onboarding Executive will include: • Processing new client applications, • Undertaking AML and KYC checks, • Dealing with incoming enquiries regarding client applications, • Completing risk assessments on new clients, • Completing audits on processed applications, • Producing client documentation, • Maintaining the CRM system, • Liaising with clients, internal departments and 3rd parties What we’re looking for: • 1+ years work experience in a similar financial services administration role (investment / wealth management experience is highly beneficial), • Impeccable communication skills (written and spoken) with strong customer service capabilities and the ability to liaise confidently and professionally at all levels, • Exceptional attention to detail and accuracy, • Strong IT literacy including MS Office (Word & Excel and essential), • Ability to plan, organise and prioritise busy workloads, • Ability to work effectively in a fast-paced environment, • Professional attitude and appearance, • Proactive and flexible team player Interested in this incredible Client Onboarding Exec opportunity? If this fantastic role is of interest and you have the skills, experience and capabilities we’re looking for, then we want to hear from you ASAP! Please submit your CV, quoting ‘LO - Client Onboarding Executive - Investment Management - London’