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Job Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview We’re hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • Exposure to firewalls (FortiGate desirable) and MDM solutions, • O365 conditional access and SharePoint setup, • PowerBI knowledge advantageous, • Good communication and organisational skills

Positive Employment is currently recruiting for a Social Housing Assessment and Lettings Officer for our client a government organisation in Wembley. The successful post holder will investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications. The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days in the office per week. Duties and Responsibilities but not limited to: • Investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances., • Prioritise all applicants in the appropriate category and banding in line with the organisation’s allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their decision and advising them of their right to review., • Work closely with the Housing Management Team to ensure that mutual exchanges, successions, tenancy assignments, management transfers and tenancy terminations are dealt with efficiently and in accordance with legislation and policy and procedures., • Investigate cases of racial or sexual harassment or other forms of unacceptable behaviour in accommodation and take appropriate action., • Contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties., • Make appropriate nominations and allocations to all social housing accommodation that the organisation owns or has nomination rights to. To do so within agreed timescales to minimise, • voids periods and potential financial loss to the organisation., • Provide accurate advice to households regarding their offer and consequences of refusals., • Develop and maintain a detailed knowledge of complex legislation, case law and government guidance concerning the organisation’s statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation., • Make all necessary referrals to relevant services or departments, including the organisation’s medical officer, social care services and housing options services, and investigate high need or exceptional cases. This will include preparing reports for the allocations and social panels where required., • Standard DBS check., • Knowledge of core legislation such as the Housing Act 1985, the Housing Act 1996 (Part VI), Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, related rehousing issues and case law., • Knowledge of supply and demand issues related to social housing in an inner London Local Authority., • Knowledge of legislation and best practice relating to the letting of social housing and the use of choice based lettings systems., • Understanding of housing need and homelessness issues in the Borough., • Experience of giving advice to customers and working with vulnerable groups. Pay: £28.19 per hr Please note this role is within the scope of IR35.

Facilities Officer (Temporary) Location: Penge, London SE20Contract: Temporary until June 2026 (with likely extension)Hours: Monday to Friday, 9:00am – 5:00pm (office-based)Pay rate: £16.12 per hourStart: Immediate start available A well-established housing association based in Penge, SE20 is seeking an experienced and proactive Facilities Officer to join their Property & Facilities team on a temporary basis. This is a hands-on, customer-focused role ensuring the office estate is safe, compliant, well-maintained and welcoming for colleagues, residents and visitors. There is a strong likelihood of extension for the right candidate. Main Purpose of the Role To ensure the office estate is safe, secure and fully compliant with statutory obligations while providing a clean, tidy and productive workplace. The Facilities Officer will take ownership of site standards, lease obligations and service delivery, ensuring excellent customer service and cost-effective management of resources at all times. Key Responsibilities Facilities & Compliance • Ensure sites are safe, secure and compliant, including:, • Weekly fire alarm and panic alarm tests, • Six-monthly evacuation drills, • Health & Safety audits, • Accident reporting and desk occupancy audits, • Maintain site logbooks, compliance trackers and shared drive documentation, • Conduct regular building checks and ensure issues are resolved satisfactorily, • Report, monitor and manage building and maintenance issues, • Manage Fire Wardens, Fire Marshals and First Aiders to ensure adequate coverage, • Understand and manage lease obligations and support rent/service charge reviews, • Coordinate and supervise third-party contractors on site, • Build strong working relationships with suppliers and service partners, • Inform key stakeholders of issues affecting building or business operations, • Track budget spend for allocated sites, • Raise purchase orders, process payments and obtain authorisations, • Act as first point of contact for customers, residents and visitors, • Ensure visitors and residents are welcomed, booked in and hosts notified, • Provide a professional, “one-stop shop” customer service experience, • Control deliveries, incoming/outgoing post and courier bookings, • Manage staff ID passes, access control and car parking (where applicable), • Maintain catering supplies, stationery stock, meeting rooms and kitchens, • Monitor printers/MFDs, replenish stock and log/report faults, • Strong interpersonal skills with a customer-focused approach, • Professional, credible and confident communicator, • Empathetic and culturally aware when dealing with residents and users, • Excellent IT skills (Word, Excel, PowerPoint), • Knowledge of video conferencing and AV equipment, • Analytical, methodical and detail-focused with strong literacy and numeracy, • Previous experience in Facilities Management preferred but not essential

Company: Live Nation Department: International Data and Audience Location: Farringdon, London Reports to: Director, BI & Analytics, International Working Hours: Full time Job Type: Permanent Role Description We’re looking for an Analytics Engineer to play a critical role in enabling data access, platform operations, and analytical data modelling across Live Nation's international data ecosystem. You will work with rich datasets and manage data workflows in large-scale data environments, ensuring reliable and performant data access in Databricks, BigQuery, Tableau and Data Studio. You will lead the design and development of scalable data models and transformation layers that enable self-service analytics, while supporting high-impact BI outputs where needed. Working closely with Data Engineering, analysts, and business stakeholders, you will drive data migration, integration, and platform improvements, while contributing to the delivery of high-quality dashboards and analytical outputs. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience • Proven experience in Analytics Engineering or data modelling / BI engineering roles, with ownership of data platforms and enablement of analyst teams, • Experience designing and owning robust data pipelines, modular data models, and scalable analytical datasets in large-scale, cloud-based environments, • Strong hands-on expertise with Databricks, BigQuery, and advanced SQL, building performant transformation layers (Python a plus), • Comfortable working across multiple stages of the data lifecycle, from ingestion and transformation through to modelling and visualisation, • Ability to deliver production-grade BI outputs (Tableau, Looker Studio) and translate data models into performant semantic layers, • Experience enabling self-service analytics through well-structured datasets, testing, version control, and documentation, • Strong understanding of platform administration (e.g. service accounts), performance optimisation, data quality, and governance within modern data platforms, • Strong stakeholder collaboration skills, partnering cross-functionally with Data Engineering, Analytics, and regional teams Behaviours • Analytical, proactive mindset with strong problem-solving ability and business acumen, • Comfortable working in fast-paced, cross-functional environments, with a continuous learning mindset What the role includes • Lead and evolve the Databricks analytics platform, ensuring scalable, governed, and high-quality data for analytics and BI use cases, • Manage and optimise data workflows across Databricks and BigQuery, including migration and consolidation to improve performance, efficiency, and reliability, • Design and implement scalable, reusable data models and transformation layers using SQL and Python, • Develop and maintain core analytical datasets (e.g. customer, behavioural, reporting layers) aligned to best practices in modelling and performance optimisation, • Support and Enhance BI solutions (Tableau / Google Data Studio), ensuring performant data connections and high-impact dashboard delivery where needed, • Enable analysts through data access, query optimisation, and best practices for working with centralised data models, • Manage service accounts and platform configurations, ensuring secure and reliable data access, • Partner with local stakeholders to standardise metrics, data definitions, and transformation logic across regions Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Sunday 17th May 2026. We reserve the right to close applications at any time so encourage early application where possible. #LI-SL1 Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

i. To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner’s Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member’s Enquiries to the Directorate of Children’s Services. ii. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. (i) Complaints (ii) Freedom of Information; (iii) Data Protection (iv) Member’s Enquiries. iii. To develop and maintain good relations with service areas and partner agencies iv. To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children’s Services. v. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. Experience Complaints & Information Governance Officer Complaints & Information Governance Officer Experience of working in at least one of the following specialist areas: Complaints & Information Governance Officer Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Experience of project management and/or research work and relevant techniques. Experience of facilitating complaint resolution meetings. Experience in writing reports. Experience of undertaking complex investigations. standard or equivalent work-related experience in a customer care, complaints, business administration or information governance area. Excellent working knowledge of the Complaints procedures applicable to Children’s Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Demonstrable understanding of the application of confidentiality principles to the area of work. Knowledge of records management and retrieval systems and record keeping protocols. Knowledge of complaints processes including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanism.

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000! Role: Systems Consultant Location: London (Hybrid – 3 days onsite / 2 days remote)Salary: £45,000 - £50,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team. This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. The Role As a Systems Consultant, you’ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation, and service improvementsSupport security posture, backup, business continuity, and disaster recovery solutionsDevelop into a Subject Matter Expert (SME) for key technologies and vendor platformsProvide mentorship and guidance to 1st and 2nd Line engineersMaintain clear technical documentation and communicate effectively with customersOccasional client site visits may be required for workshops, escalations, or technical meetings. Technical Environment You’ll be working across modern cloud and infrastructure technologies, including:Microsoft 365Microsoft Azure (IaaS, identity, networking, security)Windows ServerActive Directory / Entra IDGroup PolicyVirtualisation (VMware / Hyper-V)Advanced networking (VPNs, routing, switching, firewalls)Backup & disaster recovery platformsAutomation & scriptingCyber security technologies and controls Experience Required 2–3+ years in a 2nd / 3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator – AZ-104)Experience with Microsoft 365 administration and identity servicesExposure to AWS or Google CloudExperience with RMM and PSA toolsKnowledge of backup platforms (e.g. Veeam, Datto)Exposure to SIEM / SOC toolsUnderstanding of AI tools such as Microsoft 365 CopilotLinux administration experience The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Based at Kingston College Permanent, Part Time (0.9) Please note that this post is funded for the 2026/27 academic year onwards so the successful candidate would not be expected to commence in post prior to August 2026. South Thames Colleges Group is looking for an Examinations Officer – someone to be responsible for executing day-to-day exam and assessment tasks across a wide range of qualifications, following the exam year calendar from registration and exam registration through to results. You will maintain a thorough and up-to-date understanding of JCQ and other awarding body requirements, ensuring full compliance with all regulations, deadlines, processes, procedures, and fees. Your role will involve interpreting and sharing relevant information with colleagues and ensuring that all exam activities are carried out accurately and efficiently. Working closely with curriculum staff, awarding bodies and other stakeholders, you will coordinate key processes such as registrations, exam entries, access arrangements, achievement claims, results, and certification. You will also plan and manage all types of exams, including preparing timetables, booking rooms, and arranging invigilators and other necessary support. We are looking for someone with experience in general administration, able to demonstrate good organisational skills and produce data and reports. With experience of working and complying with centrally established procedures and externally imposed regulations, you will ideally have experience in examination administration. Able to work proactively, prioritise and manage workload, you will be able to meet deadlines and take responsibility for specific areas of work both as an individual and within a team. Skilled in IT (MS Office), you will have experience of databases and spreadsheet applications with a willingness to build on these. A strong communicator, you will have excellent interpersonal and customer service skills able to communicate effectively at all levels. This role is predominantly based at Kingston College however you may be required to work across any site within South Thames Colleges Group, including Carshalton, Kingston, Merton, Tooting, Wandsworth, and will be deployed based on operational need. The successful candidate will be eligible for any increase in salary as a consequence of the annual cost of living review that will be implemented in the new academic year. Closing date for the return of completed applications is 14th May 2026. The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package will be pro-rated for part time staff. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

Role: Atlassian Operations Engineer Location: UK, Remote Salary: £45,000 - £55,000 ?Profile We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life. Due to continued growth in their Digital Workforce team, they are looking to add an Atlassian Operations Engineer to help with ongoing support and projects. My client has a Atlassian Cloud estate of approximately 6,000 licensed users spanning Jira, Confluence, Jira Service Management, Assets, and related products. The team is simultaneously executing two significant programs inside a single planning interval: the JSM go-live as the new enterprise ITSM platform, and an enterprise license renewal - alongside support to a strategic confidential program. Key Responsibilities • Own the Atlassian access provisioning ticket queue (currently approximately 555 tickets per quarter), • User lifecycle across Jira, Confluence, JSM, Assets - joiner, mover, leaver operations, • Group membership management and permission troubleshooting, • Support SCIM and Okta-Atlassian integration operations - troubleshoot provisioning failures, reconcile mismatches, • Customer and internal user access for Jira Service Management portals, • Minimum 3 years Atlassian Cloud administration across Jira, Confluence, and JSM, • Jira project configuration at production scale - workflows, schemes, custom fields, screens, • Confluence administration - spaces, permissions, templates, • Jira Service Management administration - request types, queues, portals, SLA management platform, or greenfield), • User and group lifecycle operations at scale (thousands of users) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Job Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • Exposure to firewalls (FortiGate desirable) and MDM solutions, • O365 conditional access and SharePoint setup, • PowerBI knowledge advantageous, • Good communication and organisational skills

A successful and growing business based in Wimbledon is seeking an IT Support Analyst (1st–2nd Line) to join its internal IT team. This is a permanent, full-time role with a hybrid working pattern of four days per week in the office during probation, reducing to three days thereafter. Supporting around 50 users, the position is ideal for an IT professional with at least 2 years’ experience in a service desk or IT support environment, looking to develop their skills in a structured and supportive team. Candidates should be within a reasonable commuting distance of Wimbledon. Working within a small IT function, you will provide responsive day-to-day support while helping to maintain a stable and secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: • Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues, • Logging, managing, and updating incidents and service requests via the IT Service Management system, • Administering Active Directory, including user and group management and access control, • Managing joiners, movers, and leavers in line with defined processes, • Supporting Microsoft 365 services including Exchange Online, Teams, and SharePoint, • Assisting with desktop and laptop builds using imaging tools such as SCCM/Endpoint Configuration Manager, • Maintaining accurate IT asset records and supporting asset management processes, • Supporting Remote Desktop Services and general connectivity issues, • Creating and updating IT documentation and user guides to support self-service, • Working within ITIL frameworks for incident, request, and change management You will be a confident communicator with a strong customer focus, able to prioritise workload and support users with varying levels of technical ability. This is an excellent opportunity to join a collaborative IT team, gain broad technical exposure, and contribute to improving IT services across the business. The salary on offer is up to £35,000 per annum, dependent on experience.

Catch 22 are currently working with a small-to-medium sized Facilities Management service provider that is building a strong reputation for delivering high-quality FM services across a diverse client base. Due to continued growth, they are now seeking an organised and commercially aware FM Commercial Coordinator to join their team. As FM Commercial Coordinator, you will play a central role in supporting the day-to-day operations of the business. Acting as the bridge between the sales team and the operations team, for facilities-related queries, you will coordinate planned, preventive, and reactive maintenance & projects while ensuring commercial performance across quoted works. This is a fast-paced, varied role suited to someone with experience in FM helpdesk operations, strong organisational skills, and a keen eye for cost control and service delivery. Key Responsibilities Operations • Act as the first point of contact for all facilities-related service requests (hard and soft FM), • Log, track, and manage jobs via CAFM/helpdesk systems, • Prepare and issue quotes for planned and reactive works, • Procure and build relationships with external contractors, • Track costs, labour, and progress to ensure profitability of works, • Raise and dispatch work orders to engineers and subcontractors, • Provide timely updates to clients and internal stakeholders, • Manage queries, complaints, and escalations professionally, • Liaise with engineers, technicians, and external contractors, • Coordinate maintenance activities and service delivery, • Maintain accurate records of all service desk activity, • Produce reports on KPIs, SLAs, response times, and performance, • Ensure data accuracy within CAFM systems, • Identify and implement process improvements, • Experience within Facilities Management or a similar operations, • Strong commercial awareness and experience with quoting works, • Familiarity with CAFM/helpdesk systems, • Excellent organisational and communication skills, • Competitive salary of £35,000 - £40,000, • Hybrid working model with a Camden-based office, • Opportunity to join a growing business with career progression potential

JR302: Field Operations TechnicianLocation: HounslowSalary: £50,000 - £57,000 Per AnnumOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Field Operations Technician to join their repairs team in Hounslow.As part of a heating maintenance team the successful candidate will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. You will be able to assist and advise the area team on work progress, monitor the operative’s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team.Duties and Responsibilities: • To support and monitor a team of operatives who service, repair, maintain and install gas and heating plant and appliances in buildings, properties and dwellings, working in accordance with manufacturer’s instruction and guidance., • Main duties include assisting and advising members of the area Team on work progress servicing, general repair/maintenance of breakdowns of plant and associated equipment, including appliances and heating systems of client premises., • Deliver all PPM and cyclical maintenance programmes, ensuring all records are updated within the NAV system and engineers PDA’s., • Monitor engineer’s performances and their time management through the management information available, engineer KPI’s, parts usage and management, resource and labour costs, • including managing top up hours and advise the FOM on resource planning., • Must be able to survey and estimate any project works, and maintain the associated administration processes., • ACS qualifications - minimum of CCN1, CEN1, CENWAT & CKR1 CPA1., • IOSH 1-day ‘Working Safely’ Training Certificate (or equivalent)., • Experience of working in a multi-sited company., • Experience of High Volume High pressure environments., • Minimum 3 years’ experience., • Any qualification or certificate of health and safety training achievement, e.g. Working at Height, Manual Handling, First Aid (3-Day), etc., • Gas Safety., • Significant experience in a customer service type role, dealing directly with the public.

Cloud Solution Architect for Power Platform We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs. Qualifications • Experience Level: Intermediate to expert in Power Platform governance, administration, and Power Apps development., • Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration., • Power Platform Technologies: Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components., • Enterprise Focus: Demonstrated experience in Power Platform administration and support within large-scale environments., • Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues., • Problem-Solving & Collaboration: Excellent analytical and collaboration skills., • Communication: Strong ability to engage with key stakeholders and cross-functional teams., • Certifications: Advanced Microsoft certifications preferred., • Consulting Experience: Previous customer-facing roles are highly desirable. Power Platform Development • Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture., • Development of Power Pages., • Knowledge of Application Lifecycle Management (ALM) via Solutions., • Experience in setting up, troubleshooting and optimizing Power Automate desktop flows., • Familiarity with integrating data from Dataverse, SharePoint, and other sources., • Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC)., • Deep understanding of Dataverse, governance strategies, environment planning, and security., • Expertise in developing environment strategies (environment types, purpose, security roles)., • Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies., • Analytical skills for reporting and data analysis within PPAC and M365 audit logs. Dynamics 365 Customer Engagement • Up to date product knowledge in Dynamics 365 Customer Engagement modules:, • Dynamics 365 Sales, • Dynamics 365 Customer Service, • Dynamics 365 Customer Insights – Journeys, • Enterprise level administration and development focused specifically with:, • CRM infrastructure installation and configuration, • CRM deployment configuration, • CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows), • CRM integration, • Dynamics CRM Cloud Migration, • Knowledge in CRM 2015+ build versions and upgrade experience, • Architectural experience for Dynamics CRM on-premises, • A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Role: IT Support Engineer - Education Salary: 32k Location: Croydon As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: • Windows 11, Microsoft Office 365, • Microsoft Server 2019 / 2022, • Wired and wireless networks, firewalls and content filters, • PC's, Laptops, mobile devices and audio-visual systems, • Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Type: Permanent | Location: London, Oxford Street, 5 days per week in the office About the Role We're seeking a proactive and customer-focused IT Support Analyst to join our growing client. In this role, you'll provide first-line technical support to end users across the UK and international offices, ensuring that technology and office systems run smoothly and efficiently. You'll play a key role in supporting hardware, software, and network environments, offering hands-on support in the London office and remote assistance to colleagues worldwide. This position is ideal for someone who genuinely enjoys helping others, thrives on solving technical challenges, and has a strong interest in IT systems and service excellence. Key Responsibilities • Deliver Tier 1 and Tier 2 end-user support for devices and systems, including laptops, smartphones, and printers., • Manage incidents and service requests using a ticketing system, from initial logging to resolution., • Set up and configure workstations, laptops, and mobile devices for onboarding and offboarding processes., • Support and maintain video conferencing and AV equipment in meeting rooms., • Escalate complex issues (Tier 2/3) to internal or external technical teams, ensuring timely resolution., • Maintain accurate documentation and asset management of IT equipment, software licenses, and peripherals., • Collaborate with the IT Support Operations Manager to enhance desktop efficiency, reliability, and security., • Provide training and guidance to employees on core enterprise software and device usage., • Participate in an out-of-hours on-call rota for critical support needs. General • Bachelor's Degree preferred (IT, Computer Science, or related discipline advantageous)., • 1-3 years of experience in a similar IT support or service desk role., • Excellent communication skills with the ability to explain technical concepts to non-technical users., • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment., • A positive, customer-oriented mindset and a professional approach when supporting all levels of staff., • Solid troubleshooting and problem-solving skills across hardware and software., • Experience with Active Directory and Microsoft 365 administration., • Familiarity with Windows OS, Office 365, and common business applications., • Understanding of networking fundamentals and Workstation connectivity troubleshooting., • Experience with Mobile Device Management (MDM) tools and corporate mobile enrolment (iOS preferred)., • Exposure to PowerShell Scripting to automate routine tasks (desirable)., • Working knowledge of ticketing systems (eg ServiceNow, Jira Service Desk, Zendesk)., • Experience with remote monitoring and management (RMM) tools (eg TeamViewer, SolarWinds) is beneficial., • Opportunity to work across a diverse, international environment., • A role that combines technical problem-solving with hands-on support and customer service., • Collaborative, team-based environment with a chance to broaden your IT skill set., • Competitive salary and benefits package.

Job Title - Aesthetic Practitioner Location - London (Covering a range of different clinics within the area) Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our London Clinics. Please note we have many clinics within the London area therefore you will be asked to also work within a range of different clinics within the area if successful. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

We are seeking a strong Active Directory Specialist with hands‑on technical experience and architectural insight, capable of assessing, designing, and remediating complex AD environments. Your responsibilities: (Up to 10, Avoid repetition) • Review existing AD tiering policies and progress completed to date in collaboration with customer’s stakeholders, • Finalise inventory and scope of remaining tiering-related activities, • Validate business and application ownership and confirm alignment with the AD tiering model, • Assess cross-tier system dependencies and associated risks, • Review and remediate service accounts and scheduled tasks, • Finalise technical configurations, deployment activities, risks, and mitigation plans, • Implement changes to server objects, Active Directory groups, and user configurations Essential skills/knowledge/experience: (Up to 10, Avoid repetition) Core Experience & Skills The ideal candidate must demonstrate: Deep hands‑on experience with Microsoft Active Directory • Strong understanding of AD architecture, including forests, domains, trusts, sites, and replication, • Practical experience managing large, complex, enterprise AD environments, • Experience reviewing and defining AD target‑state architectures, • Clear understanding of how AD design decisions impact security, operations, and scalability, • Proven understanding of AD Tiering concepts (Tier 0, Tier 1, Tier 2), • Ability to assess environments for tiering misalignment and security risk, • Experience designing and implementing tier‑aware access models, including:, • Privileged access segregation, • Admin role separation, • Experience designing, rationalising, and refactoring OU structures, • Strong understanding of OU‑based:, • Delegation models, • Group Policy inheritance, • Administrative boundaries, • Strong knowledge of AD roles, permissions, and delegated administration, • Ability to analyse existing role assignments, identify excessive privilege, and recommend remediation, • Experience assessing and mitigating risks associated with:, • Domain Admin usage, • Delegated OU permissions, • Ability to conduct structured gap analysis between:, • Current‑state environment, • Target‑state architecture and security standards, • Comfortable reviewing and analysing: Existing configurations, Operational practices &Security controls and exceptions, • Capable of producing clear findings, risks, and recommendations Desirable skills/knowledge/experience: (As applicable) • Translate technical findings into clear recommendations for both technical and non‑technical stakeholders, • Exposure to identity governance tools or controlled AD administration solutions (e.g. Active Roles, PAM/PIM tools), • Understand the business and application impact of AD changes, • Work collaboratively with security, infrastructure, and application teams, • Produce implementation‑ready designs, runbooks, and remediation plans, • Strong Communication skills to articulate and understand customer requirements, • Understanding of Azure Entra for the On-prem to Cloud AD object synchronisation, • Handon experience working with Collaborative tools Like Jira, Kanban , Azure Dev for updating the tasks, • Knowledge of ITSM process and tool BMC remedy for logging and updating changes

Job Title: Senior Field Engineer Location: London (onsite) Job Type: Full-Time Job Description: We are seeking a highly skilled and experienced Senior Field Engineer to join our dynamic IT team based in our London office near Aldgate. The ideal candidate will have a strong technical background in networking and physical infrastructure, excellent problem-solving skills, and the ability to lead IT projects and support initiatives. The role may require planned travel within the UK and Europe as required by customers. Key Responsibilities: • Onsite troubleshoot with strong network skills for customer infrastructure including understanding of CGNAT connection within firewalls using Starlink, • Technical Support: Provide advanced technical support to resolve complex IT issues for end-users and clients., • System Maintenance: Oversee the maintenance and administration of IT systems, including servers, networks, and applications., • Project Management: Lead and manage IT projects, such as system upgrades, migrations, and deployments., • Security Management: Implement and maintain security protocols to safeguard data and IT infrastructure., • Documentation: Create and maintain comprehensive documentation for IT processes, systems, and procedures. Customer documentation needs to be to a high level of detail., • Team Leadership: Mentor and guide junior field engineers, providing training and support as needed., • Vendor Management: Coordinate with external vendors and service providers to ensure timely and effective delivery of IT services. Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field., • Experience: Minimum of 5 years of experience in IT support or a related role, MSP experience would be an advantage, with at least 2 years in a senior or leadership position., • Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking, hardware, and software troubleshooting., • Microsoft 365 and Microsoft Azure infrastructure to configure and deploy new hardware i.e. Firewall, switches and wireless, • Attention to detail and ability to resolve issues with high level of troubleshooting skills Certifications: • Relevant certifications such as CompTIA A+, Network, Microsoft Az-104 or 305, or Cisco Certified Network Associate (CCNA) are preferred. Nice to have would be experience in Palo Alto firewalls, • Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the ability to work well under pressure., • Leadership: Proven experience in leading IT teams and managing projects. Work Schedule: • Monday to Friday 8.30am to 5:30pm

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIESPromote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVEExperience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and Outlook REWARDS AND BENEFITSRewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500* per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

About the Role: Grade Level (for internal use): 08 The Team: S&P Global Ratings Operations is the industry leader in credit ratings and analytical solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis. Our team operates in a dynamic, global environment where we drive end-to-end process simplification that meets customer needs. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use our business knowledge and operational expertise to continuously improve processes and align with business value. The Impact: This role has a global reach, working with teams across data, technology, and operations to deliver transformation initiatives to analytical and other end users. Your attention to detail and ability to follow clear guidelines will enable you to produce high-quality output that supports operational efficiency and innovation. You will help guide analysts and business partners through ratings processes and contribute to process improvement efforts. By actively seeking ways to improve quality and collaborating with others, you will play a vital role in meeting customer needs and driving the Operations mission forward. What's in it for you: Work alongside highly skilled, collaborative professionals in a global financial services environment. Gain exposure to cutting-edge ratings processes, AI technologies, and Python-based solutions. Strengthen your skills in continuous improvement, change management, and process optimization. Experience a culture that values quality execution, customer focus, and operational excellence. Build a fulfilling career in the global credit ratings industry. Responsibilities: • Complete key steps of the end-to-end ratings process for low and medium complexity assignments independently with pace and precision to meet customer needs, • Support team priorities, including job processing, continuous improvement, and change management initiatives to meet customer needs, • Demonstrate proficient understanding of the end-to-end ratings process, SOPs, operating manuals, and standard work documentation, • Guide analysts and other business partners through the ratings process and support change management of improvement efforts, • Voice continuous improvement needs, participate in problem-solving, and contribute to process improvement efforts including AI and Python project work to achieve the ROS vision, • Connect key partners across Commercial, Data, Technology, and Compliance teams to solve business problems and participate in improvement efforts to meet customer needs, • All employees are required to work from the office a minimum of 2 days per weekWhat We're Looking For: Basic Required Qualifications: • A Bachelor's degree is required, • An S&P Global employee at this level would typically have 0-1+ years of applicable professional experience in operations or a client-facing role, • Must be able to prioritize, multitask, and stay poised in a fast-paced, high-pressure environment while ensuring the highest quality output, demonstrating resourcefulness and solution-oriented thinking, • Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service and collaborative team participation are required, • Must have the ability to work effectively and collaboratively with a variety of business partners in a team-oriented, global environment, actively participating in team goals, • A strong ability to guide and influence colleagues and stakeholders while being supportive and collaborative is required, • Must be an adaptable self-starter who wants to take the initiative and drive tasks to completion with strong execution, demonstrating commitment to work and team, • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offerAdditional Preferred Qualifications:, • Experience with AI technologies, Python programming, and project work, • Strong interpersonal and communication skills#LI-KM1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

• Senior DevOps Engineer (AWS, microservices), • Up to £100,000 + performance related bonuses + benefits, • Hybrid-Remote in London (City) or Manchester Central | 3 days onsite We’re partnered with a global fintech infrastructure company operating at the core of financial services: the data control layer behind banks, asset managers, and trading institutions worldwide. Following a major acquisition the business is entering a significant scale phase, doubling headcount and investing heavily in its cloud and platform engineering capability This is high-scale, mission-critical infrastructure software, processing trillions in financial assets daily and ensuring the accuracy, reconciliation, and compliance of global financial data. Mission of the role: • Deliver scalable, automated, and production-ready platforms built on AWS with Kubernetes, Infrastructure-as-Code, and GitOps at the core, • 6 months into the role, you will have led a successful migration or go-live, have delivered measurable improvements in scalability and efficiency, and been recognised as a trusted authority in microservices delivery, • You will work in a wider Infrastructure / SRE / Cloud team of 15 What you’ll be doing • Design, build, and operate microservices platforms on AWS using Kubernetes (EKS/AKS), • Automate provisioning, deployments, and pipelines with Terraform, Helm, and CI/CD tools, • Lead technical delivery for customer projects, from discovery through to production go-live, • Migrate and scale services into microservices-based platforms with resilience and observability in mind, • Implement GitOps workflows (e.g. ArgoCD, Flux) to ensure automation and consistency, • Produce high-quality documentation, runbooks, and reusable modules to accelerate delivery, • Act as a senior technical authority, raising engineering standards and mentoring by example What we’re looking for Essential skills and experience: • Strong AWS cloud engineering background with Terraform / IaC, • Proven expertise in microservices design, deployment, and operations, • Hands-on Kubernetes orchestration (EKS/AKS), • Linux administration and scripting (Bash / PowerShell; Python desirable), • GitOps experience with Argo CD or Flux, • CI/CD pipeline development and automation, • Strong communication and problem-solving skills, • Track record of delivering service migrations and platform go-lives into production Nice to haves: • Helm chart authoring and advanced Argo CD usage, • Event-driven microservices (Kafka), • PostgreSQL in cloud environments, • Advanced CI/CD pipeline design, • Experience with Internal Developer Platforms (e.g. Backstage), • Multi-cloud exposure and/or Python development for tooling Why join • Work on large-scale, regulated financial data infrastructure used globally, • Major transformation phase following strategic acquisition and rapid scaling, • Opportunity to shape platform architecture during a key growth period, • Stable, PE-backed business with enterprise scale + modern cloud adoption

Company Description TLC - Thames Luxury Charters operates a premier fleet of luxurious party boats on the River Thames in London, accommodating private charters for 2 to 600 guests. Known for hosting both private and corporate events, TLC provides bespoke experiences tailored to client needs. With 5-star fittings, professional yet personable staff, and an exceptional culinary team led by an Executive Chef, the company offers a range of catering options from light finger food to elaborate banquets. The core mission of TLC is to deliver unmatched quality and excellence aboard its London riverboats. Role Description We are seeking a full-time Sales Executive to join our team in London. The successful candidate will be responsible for generating leads, managing client relationships, coordinating bookings, providing tailored event solutions, and delivering outstanding customer service for private and corporate events aboard our luxury boats. Key Responsibilities • Generate and qualify leads to achieve sales targets, • Manage client relationships and act as the main point of contact, • Coordinate and oversee event bookings from enquiry to event handover, • Provide bespoke event solutions to meet client requirements, • Collaborate with operations and catering teams to ensure seamless event execution, • Maintain accurate records in the CRM system and track sales performance Qualifications • Strong sales, marketing, and client relationship management skills, • Excellent communication, presentation, and negotiation skills, • Ability to work under pressure and consistently meet targets, • Knowledge of the events and hospitality industry, • Strong organizational skills with attention to detail, • Proven track record in sales and revenue generation, • Experience with CRM software is a plus, • Bachelor’s degree in Marketing, Business Administration, or a related field Salary Expectation: £30,000-£35,000 based on experience

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role Responsibilities to include providing technical and administration support to the International Property division, specifically the Political Violence Team. What you'll do • Determines own and others’ work priorities in line with agreed plans to achieve personal and team objectives., • Meets agreed targets and contributes to team meetings by reporting on business progress., • Manages assigned projects and supports additional projects as needed., • Assists in creating client and broking documents, including MRCs and endorsements., • Ensures compliance with territory, tax, and legislation requirements and responds to market queries., • Maintains accurate data entry, follows up on subjectivities, and communicates with clients regarding premium payments., • Liaises with support technicians and IBA, checks documentation for accuracy, and may sign certain client documents., • Keeps records up to date in company systems and ensures documentation meets compliance and audit standards., • Builds strong relationships with stakeholders, supports clients and colleagues, and handles client enquiries and adjustments., • Stays informed of market, legal, and regulatory developments, completes required training, and adheres to company policies and ethical standards. Who we're looking for • Strong understanding of insurance principles, legal frameworks, and regulatory environments., • In-depth awareness of market dynamics, competitors, cultural nuances, and specific territory insights, with relevant product line experience., • Several years of hands-on experience in their area of product expertise, contributing valuable insights and performance., • Clear understanding of team objectives and how their role supports broader goals., • Skilled in relevant systems and computer literate, with strong numeracy and literacy., • Customer-focused, confident communicator, and positively regarded by colleagues and clients., • Able to work independently, manage time effectively, and meet tight deadlines using initiative and flexibility., • Strong analytical thinking, decision-making ability, and excellent attention to detail., • Calm under pressure, responsive to change, and committed to continuous learning., • A team player with strong negotiation and influencing skills, capable of building sustainable relationships., • Maths and English GCSE (or equivalent), • A levels or equivalent (desirable), • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) where relevant to the role, • Working towards or has attained ACII (although this is not critical) What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work ___

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms. Please note this role is covering maternity leave for 12 months. RESPONSIBILITIES: Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations. Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team. MEASURES OF SUCCESS • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested., • TEAMWORK – one team CONNECTING WITH OTHERS Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g Internal • Marketing Team, • Leadership Team, • Commercial Teams, • Customer Services, • International Divisions QUALIFICATIONS • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential. EXPERIENCE & SKILLS • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible

The Lacquer Company produces the finest lacquer furniture and accessories, handmade by skilled craftsmen in Saigon (Ho Chi Minh City) and sold worldwide. The company is based in London, although most sales come from the US. Clients are primarily high end residential interior designers and wholesale partners and there is an increasing retail client base. The company focuses on excellent design, faultless product and immaculate customer service and is seeking an excellent candidate to join the London team in a diverse and exciting position. The role would suit an independent and self-directed candidate and we are looking for an ambitious, organised and energetic individual who wants to be part of a rapidly growing and well-respected business. Business Development Manager The Business Development Manager will be responsible for driving new business, managing projects, nurturing current client relationships and supporting the company’s founder, James Lowther, in the day to day running of The Lacquer Company. This is an essential role and will require meticulous organisation, strong administration skills and excellent self-direction. As the CEO is often required to travel to Vietnam or the US, you must be able to act as his proxy and he needs confidence in your support. You will need to be comfortable working on numerous tasks/projects and proactively manage both your workload and assisting the CEO. Detailed information on role and responsibility is provided below: Key Responsibilities: • Managing projects for new collaborations with interior designers, as well as various hospitality and wholesale opportunities • Converting leads into sales, • Maintaining relationships with new and existing key trade accounts, • Working with the Marketing team to ensure clients are kept up to date with the brand including promoting new collections, • Collaborating with the team on events, Marketing & PR, newsletters and sales initiatives, • Directly supporting the CEO with day-to-day administration, • Managing timelines for new collections and general production, • Acting as liaison between the London, New York and Saigon offices, • Managing and updating client databases and developing CRM, • Managing new product development projects, ensuring reminders are sent and timelines observed, • Organise team building events, • Being a face of The Lacquer company as the CEO’s proxy and front of house, making sure that the company is well represented to visitors, suppliers and clients • To be a dependable and upbeat lynch pin within the company, approachable to the UK, US and Vietnam teams, liaising with and uniting the team Skills and Experience: • A friendly, dynamic and enthusiastic individual with a can-do attitude and excellent eye for detail, • Excellent organisational skills – able to self-motivate, multitask and time manage in an organised and logical manner • 3+ years’ experience in a similar role (the Interiors industry is preferred), • Proficient and intuitive knowledge of computers, especially MS Office (Outlook, PowerPoint, Word and Excel), • Exceptional presentation and communication skills (both written and verbal), • Experience in working alongside a team and motivating colleagues with diplomacy, • Excellent command of English – both verbal and written, • Willingness to learn and grow within the company, • An interest in design or interiors is desirable but not essential What We Offer: • Competitive salary, plus bonuses / commission, • A dynamic, professional and fun working environment, • Regular team building events, • Private medical insurance, • Company pension, • Staff discount, • 25 days holiday per year, plus time off between Christmas and New Year, and an additional half a day each month for personal time • Hours: Full-time (37.5 hours/week) Monday to Friday. Daily hours are 9.30am-5.30pm with some flexibilit

Elite Dancers Academy is one of london's leading dance schools for children. We have several venues and are looking for someone initially part-time that can grow with the school over time. Role Description We are seeking an organised, proactive, and people-focused Business Manager & Personal Assistant to the Principal to support the smooth day to day running of our dance school. This is a key role within the business, combining administration, customer service, staff coordination, and strategic support to help the school grow and thrive. Key Responsibilities. Business & Administration • Oversee daily administrative operations of the dance school, • Manage emails and communication with new and existing clients, • Handle customer service enquiries professionally and efficiently, • Maintain accurate records, databases, and filing systems, • Organise and manage class timetables and schedules, • Assist with staff management and coordination, • Support onboarding of new staff members, • Provide direct PA support to the Principal, • Assist with planning, organisation, and prioritisation of tasks, • Contribute ideas to help grow and improve the business, • Assist with implementing new systems, processes, or initiatives, • Support client retention and positive customer experiences What we are looking for: • Highly organised with excellent attention to detail, • Strong communication and customer service skills, • Confident managing emails, schedules, and administrative tasks, • Comfortable with basic bookkeeping and business systems, • Able to work independently and take initiative, • Creative thinker with a positive, can-do attitude, • Previous experience in administration, business management, or a similar role is preferred

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

Sales Administrator Location: UK (Office/Hybrid – depending on business needs) Hours: Monday to Friday, 8:45am – 5:00pm (37.5 hours per week) About the Role My client, a well-established brand is looking for a highly organised and proactive Sales Administrator to join their team and support the growth of sales across the independent, foodservice, and wholesale sectors in the UK. This is a varied and fast-paced role where you will provide essential operational support to the Business Development team while ensuring excellent customer service and smooth day-to-day operations. Key Responsibilities • Process customer orders and coordinate deliveries with internal logistics teams and external partners, • Act as a key point of contact for customer enquiries, including logistics, payments, and promotions, • Build and maintain strong relationships with customers to support sales retention and growth, • Monitor sales data to identify trends and support initiatives to increase customer orders, • Assist with the planning and coordination of in-store demonstrations and promotional activities, • Support seasonal campaigns and ensure timely distribution of promotional materials, • Manage accounts receivable tasks, including sending invoices, statements, and payment reminders, • Liaise with the Finance team to ensure accurate customer account management, • Prepare monthly sales performance reports, • Maintain organised records, documentation, and sales materials inventory, • Previous experience in a sales administration or customer service role, • Strong organisational skills with the ability to manage multiple tasks efficiently, • Excellent communication skills and a customer-focused approach, • Comfortable working with data, reports, and internal systems, • Proactive, detail-oriented, and able to work both independently and as part of a team, • Confident using Microsoft Office and CRM systems Antal Website

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Sales & Customer Service Advisor – Immediate Starts Available (Full Time) – London Do you feel stuck in your current position, or looking to start your career with a fast-paced, dynamic team? Are you seeking a role with real progression opportunities? Want to work with a company and grow alongside them? Due to client demand and rapid expansion, our London-based client is actively seeking enthusiastic and driven individuals for full-time Sales Advisor roles. You will be representing their fast-paced and dynamic sales team in customer-facing environments. Whether you are taking your first step or looking to take your sales career further, our client is committed to providing ongoing coaching and support to help you succeed. Responsibilities include: • Representing our client and the brands associated with them, • Maintaining a professional image, • Communicating with customers in residential environments, • Attending training and skill development sessions, • Collaborating effectively with other team members This is a customer-facing role, therefore excellent communication skills and fluent English are essential, alongside determination and a genuine passion for working with people. Candidates with experience in sales, marketing, retail, warehouse, administration, advertising, hospitality, or any other customer service-based roles are encouraged to apply, although no experience is required. The Ideal Candidate Will Have: • Fluent English communication skills (essential), • Ambition for progression, • Enjoyment in working with people, • A proactive, positive attitude, • Strong teamwork skills, • Willingness to learn and adapt, • Full-time equivalent availability (4–5 days per week, Mon–Sat) Benefits of the Role: • Career development with opportunities for continuous growth and advancement, • A supportive, social team environment with regular events, • Incentives & Rewards: Regular performance-based incentives, bonuses, and recognition schemes that reward consistency, results, and progression. No experience is required, just a forward-thinking attitude and a willingness to learn. Full sales coaching and product training are provided from day one. This is a self-employed, sub-contracted opportunity with a commission-based earning structure. This opportunity allows you to take control of your earning potential while being recognised and rewarded for your hard work. Apply now – immediate start roles available in London. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Our client is a highly successful global shopper marketing & commerce agency with a reputation for executing highly successful campaigns across FMCG & retail sectors. Part of a global network, they have an amazing and unrivalled client base and the recent expansion of a global branded FMCG account (huge market leading consumer brands) means that they are now looking to appoint a London / South East based Account Manager (Hybrid – 2 days in the London office) who possesses a passion for all things shopper & commerce. The Account Manager will lead the development of integrated communications for a global FMCG brand owner, working with the client and internal teams to lead strategic thinking, creative ideation and design development with local implementation across all shopper channels including instore, e-commerce and digital. There is likely to also be an additional focus on a new global shopper account (global retailer). The Account Manager will have an agency background and 2+ years experience of omni-channel retail and shopper marketing. However, we will consider applications from agency account handlers (Account Managers and Senior Account Executives ready to step up) who have had some experience of shopper and retail as part of a broader campaign and want to develop their knowledge and experience of global shopper marketing. The Role: Account and Project Leadership • Consolidation and interpretation of client briefs, • Managing timing plans to include hand off from our strategic partners, through to ideation and concept development and into assets and toolkits finalization, • Status reporting on projects and pro-active communication to ensure clients are fully informed of project progress, • Understand and familiar with a broad range of printed and digital shopper formats, • Ensure all output meets and exceeds client expectations and meet timelines, • Understanding of the brand portfolios and their respective global brand guidelines, • Organising and scheduling work with the team’s creative resources Financial Management • Profitability analysis, • Billing management, ensuring work is billed correctly and in a timely manner, • KPI performance monitoring Client Development • Develop, maintain and extend client relationships, • Develop a deep understanding of the client’s business and brands, • Retention and expansion of work streams across multiple retail and digital channels, • Manage client expectations in relation to project objectives, timelines, and budgets Skills and Experience required: • 2+ years of client services experience in a shopper agency environment, • Passionate and interested in Shopper Marketing, International retail, Innovation and trends., • Strong commercial awareness and business acumen with the ability to build and maintain solid client relationships, • Possess a successful track record of achievement in a similar agency role, an understanding of the marketing mix and, ideally, a good grasp of Customer Centricity and retail comms., • Challenge the status quo, making key decisions and handling the consequences, • Demonstrate management skills, including administration, planning, cost/budget and project management, status reporting etc., • Excellent communication skills, both oral and written, must be shown for both internal and client proposals, presentation and training, together with good PC skills, • A friendly, proactive, positive team player with strong interpersonal/communication skills, • Confident and committed to high-quality output and service, with an eye for detail This is an exciting Account Manager role with stated progression to SAM and it offers stability, an excellent salary and benefits package and job security in an uncertain world. If you would like to be considered, apply via the link today and send us your CV. Alternatively, contact me via Linkedin for a confidential discussion

Sales Support Administrator - East London - c£32k + bonus and benefits Joining a fantastic organisation, the Sales Support Administrator will support the commercial teams with the preparation, management and tracking of service orders, purchase orders and contracts. This great opportunity would suit someone self-motivated and hardworking with boundless energy and enthusiasm. You will be highly organised and meticulous, with a keen eye for detail and accuracy. Ideally, you will be confident in using MS Office (including Excel) and CRM or order management systems, have excellent communication skills and strong customer service ethics. Key responsibilities as the Sales Support Administrator will include: • Supporting end-to-end sales processes – creating, processing and managing service orders, purchase orders and contracts, • Maintaining accurate sales documentation, • Managing CRM system and ensuring accurate system updates, • Acting as the first point of contact for teams regarding sales administration related queries, • Working with team members to maintain workflow efficiency and data integrity, • Monitoring order status and ensuring deadlines and service deliver requirements are met, • General administration as required What we’re looking for: • Previous experience in similar sales administration / office administration roles (c12 months+), • Strong MS Office including Excel, • Database / CRM experience, • Excellent verbal and written communication skills, • Customer service focused, • Meticulous attention to detail and accuracy, • Highly organised nature with good planning capabilities - a project management approach, • Numerate, • Proactive team player with a positive, ‘can-do’ attitude, • Ability to work in-office Interested in this Sales Support Administrator role? If this role sounds of interest and you possess the skills we’re looking for, please submit your CV immediately, quoting “LP - Sales Support Administrator - London”.

Client Acquisition Specialist (Membership Sales Specialist): Starting at £27k Role Description We are looking for a Client Acquisition Specialist (Memberships) to represent Virtue Vets in London. You will be the friendly face of our brand, helping potential clients learn about our services and encouraging them to experience our clinics. Your responsibilities will include: • Engaging with the public in busy areas, parks, and at local events to introduce Virtue Vets and our services., • Providing information to potential clients and assisting with sign-ups., • Conducting tours of our clinics for interested clients., • Supporting occasional in-clinic administrative tasks, including answering client inquiries and helping with simple office duties., • Assisting the team during promotional events and community initiatives. What We’re Looking For • Outgoing, approachable, and enthusiastic personality., • Excellent communication skills and confidence engaging with the public., • Professional, neat, and well-presented appearance., • Ability to work independently and as part of a team., • Flexibility to work weekdays, weekends, and some evenings., • Experience in customer service, hospitality, events, or retail is preferred., • A love of animals and interest in pet care is a strong advantage. This is an exciting role for those with a cheerful, outgoing personality who love interacting with people and animals. If you enjoy engaging with the public, building relationships, and being part of a dynamic team, this role is perfect for you. Occasional in-clinic administration will also be part of the role, but most of your time will be spent meeting clients, promoting our services, and supporting our community initiatives outdoors. Company Description Virtue Vets is London’s leading next-generation veterinary care and pet wellness clinic chain. Known for premium, tailored care at accessible prices, we deliver an exceptional experience for pets and their owners. Our clinics feature modern, contemporary designs alongside state-of-the-art diagnostic, surgical, and laboratory facilities. At Virtue Vets, we prioritize pet health and client satisfaction in every aspect of our services. Why Join Virtue Vets? • Be part of a modern, fast-growing veterinary brand., • Enjoy a role that mixes people engagement, events, and light in-clinic administration., • Flexible working hours and a dynamic work environment., • Work with a supportive, friendly team and make a tangible difference to pets and their owners.

About the Business Division: Since our inception in 2013, Remedium have championed the recruitment of permanent healthcare professionals, supporting our clients to drive more efficient and consistent patient-led care, address future healthcare workforce staffing demands and reduce excessive agency locum spend. We are well and truly the leading provider in this sector and the innovators in the marketplace. We are the experts and are here to share our knowledge and expertise with you! Job Description We are seeking an Arabic-speaking Inside Sales Representative (Intern/Entry Level) to support outbound business development efforts across hospitals and healthcare systems in Arabic-speaking countries. This role focuses on prospecting and cold outreach to hospital administrators and healthcare leadership to schedule meetings for our senior sales team regarding physician recruitment services. This position is well-suited for individuals interested in international healthcare sales, business development, or medical services partnerships. The primary objective is to generate qualified meetings with hospital decision-makers. Key Responsibilities • Conduct outbound calls and email outreach to hospitals and healthcare organizations in Arabic-speaking countries., • Identify and connect with hospital administrators and hospital decision-makers., • Introduce the company’s physician and clinical staffing service offerings., • Qualify prospects and schedule meetings for senior sales representatives., • Maintain accurate records of outreach activity in the CRM system., • Meet defined call, outreach, and meeting-setting targets. Qualifications Required • Fluent in Arabic and business-level in English (spoken and written), • Strong verbal communication and professional phone presence, • Interest in sales, business development, or healthcare services, • Ability to confidently conduct cold outreach and lead qualification, • Prior sales, telemarketing, or customer outreach experience, • Background or coursework in business, healthcare administration, or international business, • Training in sales prospecting, lead qualification, and meeting generation, • Hands-on experience in international healthcare sales, • Exposure to hospital operations and physician service solutions, • Opportunity to work with a global healthcare services team, • Outbound call volume, • Confident communicator comfortable speaking with hospital leadership, • Interested in global healthcare markets, • Able to work independently in a fast-paced outreach environment Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. We offer our customers not only full traditional estate agency services but also a wide range of complementary housing solutions, to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Area Manager opportunity is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With an inherent passion for London’s prime residential property market, we are seeking an accomplished Area Manager to operate across both Sales and Lettings. This position offers the opportunity to curate exceptional client experiences while managing transactions from initial engagement through to successful completion. • Possess an in-depth understanding of all properties within your portfolio, area, and region @Druce, • Generate and carry out self market appraisals for both Sales and Lettings, and progress each to new property instructions, • Undertake any additional appraisals allocated by team members, • Receive all incoming leads for applicants, both Sales and Lettings, further qualify them, developing the relationship to a level necessary to service their property-related needs, • Identify suitable properties for applicants and arrange viewings accordingly, • Continue communication and requalify applicants to generate further viewings and offers, • Lead and progress the sales/lettings process once under offer by continuously communicating with all stakeholders with administration support, • Ensure readiness of the property before the move-in date with support from Property Management, as necessary, • Actively up-sell and cross-sell our additional products to all customers engaging with @Druce (e.g. insurance, mortgage etc.), • Ensure all database entries and property records are accurately maintained and updated The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Minimum 4-5 years of experience in a real estate sales and/or lettings environment, • Highly self-driven individual with ability to create, maintain and develop relationships, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Ability to understand market trends, local competition and specific property attributes, in addition to being able to articulate the @Druce Difference to potential customers, • Strong ability to negotiate and influence customer’s decision-making, • Demonstrate deep understanding of both the Sales and Lettings processes, document requirements, regulations, compliance and overall markets etc, • Capability to excel in a dynamic environment and juggle multiple priorities, • Strong interpersonal skills focused on customer satisfaction What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey and focus on building high quality relationships and a track record across both sales and lettings markets. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Competitive basic salary and commission structure, • Generous annual leave, increasing annually with tenure As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link!

About OYUNA OYUNA is redefining luxury through sustainably crafted cashmere collections rooted in the heritage and landscapes of Mongolia. Founded in London in 2002 by Oyuna Tserendorj, the daughter of a Mongolian herder, our mission is to be the cashmere brand of tomorrow - the leader in rebalancing the cashmere industry's relationship with the ultimate source of its valued fibre from Mongolia and its nomadic herders - and to thereby ensure the viability of the cashmere industry for tomorrow and beyond. Our clients span luxury department stores, independent boutiques, high-profile interior designers, corporate gift buyers, and private aviation and yacht companies worldwide. Alongside our heritage, we are a forward-looking, systems-driven business, continually evolving how we operate to support a modern, global luxury brand. The Role We are looking for a dynamic and driven sales coordinator to support across all areas of the B2B and B2C business. This is a multifaceted role offering real growth potential within a close-knit, collaborative team. You will work within our integrated Odoo ERP system, supporting a streamlined and data-driven sales and operations process. The ideal candidate shares our sustainability values and thrives in a fast-paced, entrepreneurial environment. You will be proactive, highly organised, and solutions-focused, with a genuine passion for purposeful luxury and a creative approach to problem solving. Main Responsibilities RTW & Home • Provide excellent admin support throughout the whole sales cycle, from initial enquiry through to logistics and after sales care, • First point of contact for sales enquiries, responding in a polite and timely manner by phone and email, • Work with sales manager to set up and run the RTW seasonal sales appointments in Paris and London; including preparing the showroom and assisting with creating relevant sales materials, • Be responsible for excellent customer service for all wholesale customers. Input wholesale orders accurately, send order confirmations and invoices and support with any ad hoc queries, • Help create any physical and digital sales assets that are required for both RTW and Home collections, • Assist creative director on seasonal collection photo shoots, • Support the sales and warehouse team during the distribution period, liaise with clients on shipping and order queries, • Create shipments for B2B orders; preparing global shipping documentation. Liaising with warehouses and logistics partners to ensure timely delivery and exceptional service, • Arrange all sample shipments and loans to clients and coordinate returns, • Reserve stock for clients, liaising with the logistics manager, • Provide stock lists for clients when necessary, supporting B2B clients with in season re-orders, • Chase client payments when necessary, liaising with finance to ensure all payments are paid quickly, tracked and allocated accurately, • Assist with client outreach, • Maintain accurate sales data and reports B2C / E-Com • Provide excellent customer service on all B2C customer enquiries, • Organise and track returns and exchanges, updating stock records accordingly, • Monitor and manage customer pre-orders, • Update shipment trackers Archive Sales & Events • Assist with the planning and smooth running of seasonal sample sales and brand events About You • Proven experience in sales administration, coordination, or customer service, ideally within a luxury, fashion, or lifestyle brand, • Meticulous attention to detail with strong organisational abilities, • Proficiency with Google drive, Microsoft Office, Shopify, Canva, • Experience working with integrated ERP systems (Odoo preferred), supporting data-driven sales and operational processes, • Knowledge of global shipping and international trade documentation is an advantage, • Excellent written and verbal communication skills, • A proactive, solutions-focused mindset with the ability to work independently and collaboratively within a global team What We Offer • Competitive remuneration, • Annual product allowance, • 25 days of annual leave plus public holidays, • A supportive and collaborative team., • Opportunity for career progression and international travel, • Hybrid working, 1 day per week from home Ideal start date: mid-June. Applications should be submitted directly to including a CV and covering letter.

Lightware We are a professional AV manufacturer, developer and supplier situated in the heart of Europe for over 25 years. We focus on the needs of our customers and deliver viable solutions with an uncompromising level of customer service and support. Innovation is deeply rooted in our core; we have world-class expertise and a strong desire to deliver the best solutions for the current and future needs of AV signal distribution & management. The Role: The Partner Account Manager will be primarily responsible for selling and promoting AV signal distribution solutions through an established network of System Integrator partners. They will also be responsible for actively seeking new sales opportunities within non-trading SI’s. This role with involve frequent travel within the region – England South – as well as regular visits to our London Showroom, attending international and domestic trade shows and representing the company at key trade events. The ideal candidate will be self-motivated, technically competent and have a natural flair in developing strong business relationships. Key Responsibilities: Cultivate strong relationships with existing client base. Provide technical training, sales support and marketing initiatives to partners. Formulate and execute a robust business development strategy to achieve ambitious sales goals. Act as a passionate brand advocate, representing the company with professionalism and enthusiasm at industry conferences, exhibitions and networking events. Accurately forecast sales, track performance and provide insights at regular sales meetings. Monitor competitor activities, providing relevant feedback to sales management and the wider business. Complete all administration tasks efficiently and accurately. Maintain accurate and up-to-date records within CRM system (Salesforce). Undertake any other relevant duties as they arise or as requested. Your Skills and Experience: Proven success in an account management role, AV experience desirable but not essential. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Ability to communicate, present and influence a diverse range of key stakeholders from Technical Engineers to C-level. Demonstrate ability to be a self-motivated individual who has a desire to surpass targets. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Excellent communication skills, both verbally and in writing. A flexible and proactive ‘can-do’ attitude, with the ability to adapt of changing market dynamics Full UK driving licence.

Role Overview. We have an exciting opportunity for a positive and proactive Showroom & Account Executive to join us across our two beautiful Showrooms at the Design Centre Chelsea Harbour and Voysey House, Chiswick. As Showroom & Account Executive, you will help us to implement our sales strategy to maximise sales and profitability as well as provide excellent customer service to all visitors and assist with running the showrooms. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Account Executive responsibilities: • Implement the SDG Brands accounts sales strategy to maximise sales and profitability, • Forecast and track key account metrics e.g. quarterly sales results and annual forecasts, • Work under pressure and be able to prioritise, along with working efficiently and accurately, • Work to and set KPI’s and key targets, • Feedback all suggestions for improvement and market research to management, • Provide sampling and patterning to existing customer base for all new launches and when required, • Deliver exceptional service on a portfolio of customer accounts, • Negotiate sales and agreements to maximise profit, • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact, • Engage in project management duties, • Deliver product presentations virtually to customers, • Deliver sales strategies to customers via phone, virtually or in person, • Attend meetings with customers onsite, • Clearly communicate the progress of initiatives to management Showroom responsibilities: • Ensure all Sanderson Design Group (SDG) Brands are fully and appropriately represented to an excellent standard within the showroom, • First class knowledge, promotion and presentation of SDG brands, • Ensure all visitors to the showroom understand the DNA of each SDG brand and what is they to offer, • Advise customers based on their requirements, utilizing collection books, brochures and other marketing materials, discussing range, specifications and samples, • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling) Follow up on all design appointments with visual assets, quantities, costs and lead times • Proactively source products for customers as required and operate an efficient sampling service, • Acknowledge and assist existing customers whilst gathering new leads, • Provide support and liaise professionally with colleagues, • Use CRM and WG360 where appropriate, • Assist in the planning and execution of showroom events, • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections and any possible opportunities for the showroom, • Complete individual tasks and set objectives in a timely manner Measures of Success. • Year on year incremental performance with existing accounts, • Year on year sales growth in line with targets, • Customer satisfaction - monthly showroom and sampling statistics, • Effective and appropriate understanding and representation of all brands achieved, • New customers and project lead generation, providing Return on Customer Visit, • Detailed objectives achieved, • Timely reporting as requested Skills & Experience. • Educated to GCSE A-C level as a minimum and/or equivalent, • Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent, • A passion for our brands & products and knowledge of Interior Design, • Formal sales training would be a strong advantage, • Strong analytical and numerical skills, • Highly self-motivated individual, proactive and results orientated with a positive outlook, • Able to prioritise and work under pressure; efficiently and accurately, • Good negotiation skills, • Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels, • Demonstrable ability to present, influence and communicate effectively at all levels of the business, • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint

We are looking for a dynamic and customer-focused Cargo Sales Representative to join our team in London, covering the UK region. This role is primarily focused on inside sales, managing customer enquiries, providing tailored cargo solutions, and driving revenue growth through proactive engagement with freight forwarders and direct customers. You will play a key role in representing Turkish Cargo’s products and services, ensuring high service quality while identifying new business opportunities in a competitive market. Key Responsibilities • Manage the inside sales mailbox, responding to customer enquiries promptly with accurate quotations and tailored solutions, • Proactively follow up on offers to maximize conversion and revenue generation, • Build and maintain strong relationships with freight forwarders, agents, and direct customers, • Identify and develop new business opportunities within the UK market, • Promote Turkish Cargo’s products, services, and value propositions to customers, • Coordinate closely with internal teams (Sales, Operations, Customer Service, and Head Office) to ensure seamless service delivery, • Analyze market trends, customer needs, and competitor activity, and provide insights to management, • Support and execute sales and marketing plans, including customer visits, events, workshops, and training sessions, • Ensure compliance with pricing policies, procedures, and international cargo regulations, • Contribute to achieving revenue targets and overall commercial objectives, • Report directly to Cargo Sales Manager and carry out other duties provided by managers. Desired Skills & Experience • Minimum high school diploma required; Associate’s or Bachelor’s degree in Logistics, Business Administration, or a related field is preferred, • Valid right to work in the United Kingdom (visa sponsorship is not provided), • At least 2 years of experience in air cargo, logistics, or freight forwarding (inside sales experience is an advantage), • Strong command of English, with excellent communication, negotiation, and interpersonal skills, • Solid understanding of air cargo operations and airline sales processes, including pricing and capacity management, • Proficiency in MS Office applications (especially Excel and Outlook), • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment, • Customer-focused mindset with a proactive and solution-oriented approach, • Ability to work collaboratively across teams and build professional relationships with internal and external stakeholders, • Willingness and flexibility to travel domestically and internationally when required Benefits • Travel Allowance, • Meal Allowance, • Private Health Insurance, • Flight discounts for employee and family members

Who We Are Hi, we are FintechOS! We are the global leader in AI-first modern ProductOps, with a mission to make fintech innovation available to every company. The FintechOS platform helps banks, insurers, and financial services companies modernize the full product lifecycle – from ideation and build through deployment, optimization, and continuous evolution. With FintechOS, organizations can recognize value up to ten times sooner than traditional approaches, getting new financial products and services to market in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. Our AI-first, cloud-native platform connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team. About the Role We need a sharp, autonomous presales consultant who can walk into a room with a CTO or Chief Insurance Officer and make them rethink their entire product lifecycle strategy. Not with slides – with substance. You’ll come from an insurance platform background (Guidewire, Duck Creek, Majesco, EIS, Sapiens) where you’ve already done the hard yards proving why legacy modernization matters and how AI-powered platforms accelerate innovation across underwriting, claims, and policy administration. This is a high-impact role: you’ll own the technical narrative in deals, architect AI-driven solutions that transform how insurance products are built and managed, and work directly with our most ambitious prospects across UK and Europe. If you’re tired of cookie-cutter demos and want to show how AI actually changes the game for insurance product teams, keep reading. What You Will Do • Own the business value and technical win in enterprise deals – from pitching, scoping workshops through live demos, POCs, and commercial structuring, • Demonstrate how FintechOS’s AI-first ProductOps approach transforms insurance product velocity, from concept through underwriting, distribution, and continuous optimization – not just launch, • Show insurers how to break free from legacy policy administration and claims system constraints, modernizing their entire product lifecycle with composable, AI-powered architecture, • Build credibility fast with senior stakeholders (CTOs, Chief Insurance Officers, Chief Digital Officers, Heads of Product) by speaking their language and challenging their assumptions with AI-driven insights, • Collaborate with sales, product, and delivery to shape winning proposals that showcase our AI capabilities in real insurance scenarios, • Prototype rapidly when needed to prove AI-powered use cases (we’re technical, you should be too), • Travel across UK, Europe, and Romania to run workshops, present at events, and work embedded with teams What We Are Looking For You must be UK-based with right to work in the UK. Beyond that, here’s what matters: • 4–5 years in presales or solutions consulting for an insurance platform vendor (Guidewire, Duck Creek, Majesco, EIS, Sapiens, or similar SaaS/platform vendor), • Hands-on technical chops: you understand API architectures, can read code, and have built or configured insurance platform solutions yourself (not just presented them), • You’ve closed deals – and can articulate how you influenced the technical win, navigated objections, and shaped the commercial outcome, • Deep fluency in how insurers modernize product operations: legacy policy administration constraints, claims transformation, underwriting automation, product lifecycle challenges, time-to-market pressures, and cloud-native transformation, • Curious about AI and how it’s reshaping insurance product development – even if you’re not an AI expert yet, you’re eager to learn and articulate the value, • Comfortable traveling 40–50% of the time across UK, Europe, and Romania, • Self-starter mentality: you don’t wait for instructions, you see the gap and fill it What Makes You Stand Out These aren’t essentials, but they’ll get our attention: • You’ve worked specifically with Guidewire, Duck Creek, or EIS – and can speak to their strengths and limitations from real implementations, • Experience articulating how AI, machine learning, or automation accelerates insurance product development, underwriting decisions, claims processing, or operational efficiency, • Track record of winning competitive deals against Salesforce Financial Services Cloud, Unqork, Socotra, or other platform incumbents in the insurance space, • You’ve built custom demos or POC environments from scratch, • Experience with low-code/no-code platforms, composable architecture, ProductOps methodologies, or AI-powered development tools, • Vertical depth in P&C insurance, life and annuities, specialty/commercial lines, or reinsurance product development, • You’ve presented at industry events (e.g., InsureTech Connect, Insurance Innovators), contributed to RFP responses that won, or built thought leadership content that influenced buyers Our Culture • We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world, • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers, • We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different Quick Facts • We are a venture-backed business headquartered in London, • We have a big list of international clients already under our belt, serving customers in North America and Europe, • Our customers range from global strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden, • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC

Project Sales Manager/ Leading Luxury Property Developer / London / Basic £40,000 OTE £80,000 My client is a leading luxury property developer are seeking a Project Sales Manager to join the team working on a prime high development in London selling their luxury apartments. In this role you will consult with the customer to investigate their requirements for the property and present them with the options that exceed their needs all the time providing them with a world class service. They are seeking an passionate sales professional who has exposure to the construction / property industry and experience with new home / off-plan sales. Role and Responsibilities: • To guide sales consultants on the best way to sell to actively promote collaborative working to achieve best practice engagement across the entire team, • Conducting viewings both in person and virtually, • Generate potential sales leads by liaising with agents and following up with potential customers, • Progress reservations through to exchange, • Ensure all compliance is forms are competed to exchange and liaise with solicitors to ensure there are no delays, • Attend weekly sales meeting and action new marketing ideas, • Attend networking events, • Create and present marketing videos on the development to be sent out on all social channels, • To effectively manage a sales database to optimise sales opportunities and checking they are correct Essential Skills: • Experienced in customer facing sales roles, • Experience in selling new home properties, • Construction / property experience is essential, • Excellent relationship building skills and questioning techniques, • Personable and professional, • Strong administration and IT skills, • Managerial skills Package: • Basic salary £40,000, • OTE £80,000, • Working 3 weekends per month but will receive two days back in lieu in the week, • Team commission, • 25 days holiday, • Pension, • Working with the leading brand in the industry Project Sales Manager/ Leading Luxury Property Developer / London / Basic £40,000 OTE £80,000

My client is seeking an experienced Mandarin Speaking Residential Property Manager to oversee the end‑to‑end management of a designated property portfolio. The role requires strong operational control, excellent communication skills, and a proactive, solutions‑driven approach to ensure high landlord satisfaction, smooth tenancy cycles, and full regulatory compliance. You will act as the primary liaison for landlords, tenants, contractors, and block management teams, ensuring all maintenance, tenancy, and compliance processes are executed to a high professional standard. Mandarin Speaking Property Manager Location: London Office Employment Type: Permanent, Full-Time Sector: Residential Property Management Language: English and Mandarin Salary: £28,000- £32000 Key Responsibilities Maintenance Management (Training and support provided where required) • Oversee all maintenance activity using Fixflo, managing the complete workflow from tenant triage through to quotation, contractor instruction, invoice approval, and final sign‑off., • Ensure maintenance tasks are prioritised effectively, with consistent communication provided to both landlords and tenants., • Respond promptly to urgent issues such as leaks, heating failures, and electrical outages., • Liaise with Block Management teams to resolve communal or building‑related matters efficiently., • Manage the full tenancy lifecycle, including:, • Renewal negotiations and drafting of renewal documentation., • Move‑out coordination, including check‑out appointments and utility readings., • Organising and supervising void works, refurbishments, and property preparation for re‑letting., • Prepare and submit TDS dispute evidence, deduction summaries, and check‑out reports., • Ensure all properties maintain up‑to‑date safety and compliance documentation (EICR, Gas Safety, EPC, etc.)., • Monitor and follow up on rent arrears, working collaboratively with tenants and Finance., • Process and track insurance claims, providing all required evidence and documentation., • Serve as the primary point of contact for landlords and tenants throughout the tenancy., • Provide timely updates, detailed inspection reports, and professional advice to landlords., • Maintain high standards of customer service and uphold the company's service‑oriented values. Skills & Experience Required Essential Requirements • Proven experience in UK residential property management., • Proficiency in Fixflo and property CRM/management systems., • Strong knowledge of AST legislation, TDS processes, and UK safety compliance requirements., • Excellent communication and negotiation skills, with a results‑driven, closure‑focused work style., • Experience managing a portfolio of residential properties within a fast‑paced environment., • Strong contractor management experience and an understanding of property maintenance standards., • Prior experience preparing TDS evidence bundles or managing disputes., • Confidence working autonomously with strong organisational and prioritisation skills.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

The Role: Sales and Events Executive The Restaurant: Based Across Support Office & Our Restaurants The Location: 16 Kirby Street, Farringdon, London The Contract: Full Time Position, 9am-5.30pm Monday to Friday Fixed Term Contract - 8 months Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We have a fantastic opportunity for an Events Executive to join our central Sales and Events team. As Events Executive you will contribute to the delivery of The Evolv Collection sales strategy, with responsibility for handling and managing private dining, group bookings events and exclusive hires. Key Responsibilities: • Maximise all revenue opportunities for The Evolv Collection restaurants for private dining, exclusive hires and group bookings, cross-selling and up-selling as appropriate, • Source, research and proactively contact new business prospects through the most appropriate channel, • Build long-term relationships with clients to secure repeat business, • Develop and maintain agent, corporate, DMC and event organiser database, • Solicit feedback from clients by following up each event to enhance customer experience, • General administration support, trace files, • Adjustments figures collation and inputting, • Attend and work on events at the restaurants and venues as required Key Requirements: • Proactive and enthusiastic, seeking opportunities to enhance the client experience, • Excellent verbal & written communication skills, • Inbound telephone call handling experience, • Knowledge of restaurant industry or event industry, • Rational problem solver, • Able to work under pressure, • Competent in the use of Microsoft Word and Excel At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring. Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street