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Spanish Speaking Receptionist required in a busy hair and beauty salon in Soho. Key Responsibilities: Client Interaction: Greeting clients, offering refreshments, and ensuring a positive first impression. Appointment Management: Scheduling appointments, managing the appointment book, and sending reminders. Administrative Tasks: Answering phones, responding to emails, processing payments, and handling retail transactions. Maintaining the Reception Area: Keeping the reception area clean and organized, ensuring a welcoming environment. Communication: Providing excellent customer service, communicating effectively with clients and staff, and handling inquiries. Required Skills and Qualifications: Customer Service: Strong customer service skills to ensure a positive experience for clients. Communication: Excellent verbal and written communication skills. Organization: Ability to manage appointments, maintain records, and keep the reception area organized. Technical Skills: Basic computer skills for scheduling and handling transactions. Professionalism: Maintaining a professional demeanor and appearance.
Assist the sales team with administrative tasks. Prepare sales quotes for customers. Process customer orders. Manage sales documentation. Respond to customer inquiries and resolve complaints. Maintain accurate sales data. Prepare sales reports. Track sales targets and progress. Assist in marketing and promotions.