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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Pre-Build Manager Role and Responsibilities Enquiries Email · Monitoring of inbox throughout the day · Categorise and prioritise emails · Respond to all emails received before 1pm on the same day Leads · Track all leads received via phone, email or web enquiry · Book in all leads · Send enquiry pack to all leads booked in · Enter all information on Monday system Telephone calls · Answer calls and re-direct to relevant person if required Pre-Build Clients · Welcome Call within 24 hours · Welcome Pack to be sent to client within 3 working days of paying deposit · Send client details to architects where applicable · Liaise with architects where necessary regarding plans · Liaise with structural engineer if necessary to obtain structural calculations · Assist Party Wall surveyors if required · Submit building control applications and send plans and structural package to building control · Arrange pre-start meeting with client and site foreman · Creation of pre-start folder to include all documents for meeting Monday · Update daily to track all leads, contact details and progress of projects Quotations · Provide support with quotations as and when required Other · Other ad hoc jobs as required by managing director or other members of staff
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
Key Responsibilities & Day-to-day work tasks: Annual Planning Meetings: o Send out update packs. o Preparation for meeting. o Taking the notes post meeting. o Preparing the Financial Plan. o Overseeing agreed follow ups. Group Scheme Renewals: o Overseeing the quotes when Group Schemes renew. o Preparing the Corporate Confidential Financial Review (CFR) and Suitability Letter. Trust Forms: o Prepopulating and sending out Trust forms. o Co-ordination with providers to ensure the Trust forms are logged correctly. Estate Planning Liaison: o Organising the quarterly ‘Estate Planning Days’ for clients. o Overseeing the follow ups. Protection Applications: o Obtaining quotes for client meetings. o Running through online applications with clients. · Quality of Documentation: o Providing backup for CFR, Suitability Letters and advice sets. o Point of sale packs. Office: o Overseeing LOAs with PlusGroup. o Answering the phone. o Scanning and distribution of post. o Welcome Screen. o Help to Meet & Greet Clients/Drinks. o Anything else required. o Completion of regulatory training. o Completion of timesheet.
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We are looking for someone to join our ticketing company, we need help on the sales & admin position.
This is a great opportunity for an admin/ receptionist role to build towards management role of a dedicated physiotherapy practice. Full time position.
We are seeking a detail-oriented and highly organised Financial Administrator to join our team. As a Financial Administrator, you will be responsible for performing various administrative and clerical tasks to support our financial operations. This is a key role within our organisation, and we are looking for someone who is proficient in office administration, data entry, and has strong organisational skills. The role is mostly managing the staff rota ensuring enough ration of staff to clients at all time. Ensuring good continuity of regular shifts to keep familiarity for our clients. Priority being GOOD, SAFE, CARE all round.
We are looking to appoint an enthusiastic and conscientious Administrator to join our team in our Southampton head office on a full-time basis. Our new Administrator must be a team player with excellent communication and organisation skills and a working knowledge of Microsoft and Excel. You will have the ability to multitask and prioritise workloads with the ability to apply next-step thinking. The role requires a professional, methodical approach with high levels of concentration and accuracy. We are looking for an individual who has the initiative to hit the ground running. The work pace is fast and understanding our objective to be 'the consultant of choice' is key to how we deliver an exceptional service. REQUIREMENTS The right individual will have: - Strong IT skills with advanced knowledge of Microsoft Office suite including Word and Excel - Experience with the Salesforce platform (desired, but not essential as training will be provided) - A thorough approach and excellent attention to detail - An organised and proactive approach to their work - High standards set for themselves and others to ensure that agreed processes and procedures are adhered to - The ability to establish, develop and maintain effective working relationships with all work colleagues and contractors - Experience of administration roles within the property and construction sector (desired, but not essential) JOB SUMMARY The role will involve: - Dictation typing for various site and progress meetings to support our Surveyors and Clerk of Works - Producing and amending reports and other documentation from a wide range of sources to support our Surveyors and Clerk of Works - Ensuring that all documents produced align with the company style and are produced within the required deadlines - General office management - such as greeting visitors, setting up meeting rooms and administrative support in the day-to-day running of the office - Answering and screening calls/passing on messages to the team You will be joining an established and friendly team based out of our Southampton office, with surveying experience ranging from Director and junior level. The office plays a significant role in the company's history, being the area in which we founded and grew our business. You will have the opportunity to work on your personal development plan, tailored to your individual needs and career aspirations. Opportunities for development are regularly reviewed on a bi-annual basis to ensure your career goals are on track, and as a company, we place considerable emphasis on succession planning - meaning we actively support long-term careers into leadership at all ranks. We offer a competitive salary with great benefits, including a pension scheme, relevant professional membership fees paid, personal development, and CPD training courses. As you progress your career with Rund, additional benefits include private healthcare and death-in-service benefit. Further to this, we invest heavily in employee wellbeing initiatives, with all staff having access to a range of related benefits including, a wellbeing hub, cycle-to-work scheme, company away days, regular socials, length of service awards, wedding/new baby vouchers - and much more in the pipeline. Our Southampton office is ideally located just off J5 of the M27, offering quick and easy access from local cities and townships including Winchester, Portsmouth and Bournemouth. The office is located on the cusp of a nature reserve and offers many exceptional workplace facilities including break-out areas, a boardroom and state-of-the-art coffee-making apparatus, Our Southampton office also boasts a regular social calendar, with recent team socials including an evening at the Mayflower Theatre, team breakfasts and pub nights. This is an overview of the job and will be periodically reviewed and updated to ensure that the job description fully reflects the responsibilities required of the post holder. Your line manager will discuss with you personally specific details relating to the responsibilities contained in this job description. Rund Partnership Limited is committed to promoting equality and diversity and welcomes applications from all suitably qualified persons.
Canapes Direct is a prestigious food manufacturing company that specialises in the production of canapes and more. We are growing our operations and there is a new opportunity for an administrative position that has newly been created within the Office Team. This is a great opportunity to gain experience in a busy office environment with a varied workload. Every day is different which gives the candidate an opportunity to gain experience in all aspects of office management. Duties including reception, answering telephone calls, dealing with enquires, answering emails, quotes, uploading orders, invoicing, managing the production work list, assisting the Quality Management Team in food compliance. You must posses great inter personal skills, with experience of office admin work. You must speak fluent english. Working hours will be 40 per week, you must be flexible with the variations of the workload, especially in the busy periods. The role would suit a mature person. Training and mentoring will be provided to the right candidates. Strictly No students with restricted hours accepted!
```Duties``` - Perform a variety of clerical and administrative tasks to support the efficient operation of the office - Utilize computerized systems for data entry, record keeping, and document management - Provide administrative support to staff members and management as needed - Type and proofread documents, correspondence, and reports - Maintain office supplies and inventory - Assist with scheduling appointments and meetings - Answer phone calls and direct inquiries to the appropriate personnel - Handle incoming and outgoing mail and packages - Assist with basic bookkeeping tasks using QuickBooks software ```Requirements``` - Proven experience in an administrative or clerical role - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Proficient in using computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) - Excellent data entry skills with a high level of accuracy - Familiarity with office equipment such as printers, copiers, and scanners - Knowledge of basic bookkeeping principles and experience using QuickBooks is a plus - Professional phone etiquette and strong communication skills - Ability to maintain confidentiality and handle sensitive information with discretion Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.
Good day to you all, MCS are seeking to hire on a part time basis someone to help us reach the next level in our business sector. We are a small cleaning and maintenance company and are aiming to employ someone who is creative in the office and has great IT skills. Applicants must have good work ethics. The duties will entail, speaking with new, potential and current clients. Taking phone calls and creating files, folders and PDFs. A good understanding of social media is also a bounus. Arranging duties for our staff and dealing with the everyday issues in an office. Wages start from £10-11.10 depending on age and experience rising in accordance to government guidelines this year. We are happy to increase wages after probation depending on abilities and how you prove your commitment to the company. We are also willing to offer higher wages after at least 6 months of service. Hours are 16 to 20 per week to start. The prefered hours are 12pm to 5pm but we may be flexible for the right person. Wages are paid into your bank account on a monthly basis. Please ensure you have photo id and 2 proofs of address before you apply as you will need to produce these at your interview. Full PAYE benifits availible but self employed are welcome. Thanks for your time
Are you looking to continue your social care career with a respected care charity? Our care home, have an exciting new vacancy for a Care Supervisor. We are seeking an experienced person to assist the Care and Compliance manager to maintain and develop the high quality care we offer to our residents. As the homes Care Supervisor, you will: Take responsibility for the safe and effective running of the day and night care services and new admissions. Ensure that high standards of care are delivered to meet the needs of the individual resident and to monitor and maintain these standards. To teach and lead by example, new and inexperienced staff members in all aspects of their work in the home. To apply, you will need to: Have prior experience of managing staff in a care home or similar Hold an NVQ/QCF Level 3 in Health & Social Care, or equivalent. An advanced knowledge of Medication management. We offer our Administrators: Paid breaks and paid training 28 days paid holiday (pro-rata, including Bank Holidays) Opportunities to undertake QCF level qualifications in Health and Social Care Recognition of career milestones Death in Service Benefit. Company pension scheme Death in Service benefit Voluntary Lifestyle Benefits. Employee Assistance Programme If you have the skills and experience required for this role, we would love to hear from you. Apply today to join our team as a Shift Manager!
We are looking for an organised, experienced and friendly office assistant to work with our Operations Lead to support the operations of our busy Nursery/ Early Years School. Little Jungle is an OFSTED ranked Outstanding Early Years Provider in Peckham / East Dulwich (South East London), working with 85 children each day split across two locations. Typical responsibilities will include: Answering the phone and door Ensuring the smooth running of the office Buying resources Filing and record keeping Managing our suppliers Managing communications to staff and parents Managing petty cash and card payments Supporting with printing and document management Managing our calendar Maintaining our children’s library Booking children's extra day / session bookings Supporting all teams with additional administrative items Supporting the Operations Lead with health and safety matters if required Supporting the Operations Lead to ensure that fire drills checks are conducted and documented Supporting the Operations Lead to carry out staff inductions Supporting the Operations Lead with new admissions management Supporting the Operations Lead with staff scheduling and shift creation Dealing with faults and contacting contractors Who you are: Hold a proven track record of working in similar roles with excellent references Passionate about children and making the world a better place Structured, strong, kind and confident communicator Able to work in a fast paced environment, to deadlines and without compromising on quality Problem solver, able to think on your feet and keen to take on new challenges Take pride in helping others and going the extra mile Have a can do attitude and outgoing character Computer literate, and able to use MS Office confidently Benefits of working at Little Jungle include: Highly competitive salary 28 days annual leave, plus the Christmas, and summer shutdown period, and your birthday day off (works out to around 37 days a year) Ongoing training and development opportunities Social and team building events Free breakfast, lunch, dinner (tea) and refreshments Employer contribution Pension Scheme Bike to work scheme Annual clothing allowance Additional days off and bonus scheme for long-term (over 5 years) service If you have the relevant experience and mindset and want to join a fun and dynamic team to make a difference to children’s’ lives then we look forward to receiving your application. Note: All positions offered are subject to a clear Enhanced DBS and suitable references being obtained. Job Type: Full-time Salary: £27,350.00 per year Benefits: Discounted or free food Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Peckham, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person