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\n Welcome to the Parliamentary and Health Service Ombudsman (PHSO) careers page. If you are an internal applicant, you will need to log into your MyHR employee self service to apply for the role. \n The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. \n Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible. \n Interview dates: 7 and 8 April2026 \n Make a difference, join our team. \n The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people.We make final decisionson complaintsthat have not been resolved by UK Government departments and the NHS in England.We work closely with people to understand where, how and why public services sometimes fall short andfail toput people first. And we find ways to put it right. \n Based in thecentreofManchester,we employover600 individuals, collaboratively working together to make voices heard.We have created a diverse and inclusive culture, whilst offering flexibilityto give you theautonomy to workin the bestway suitedtoyou. The role:\n The Head of Commercial leads the organisation’s commercial and procurement function, setting strategic direction and ensuring procurement, contract management and supplier engagement are effective,compliantand focused on delivering value for money. The role shapes how the organisation works with markets, manages commercialriskand applies best practice across the full commercial lifecycle. \n Reporting to the Assistant Director of Finance, the postholder leads the Commercial and Procurement team andprovidesexpert commercial advice to senior stakeholders. Theyare responsible foroverseeing allcommercialactivity, leading complex andhighriskprocurements, and ensuring robust governance,transparencyand assurance in commercialdecisionmaking. \n The role combines strong technicalexpertisewith people leadership and influence. Through effective market engagement, clear oversight of contracts and suppliers, and a focus on continuous improvement, the Head of Commercial ensures commercial activity supports organisational priorities, delivers sustainableoutcomesand reflects the organisation’s values. The successful applicant:\n \n • will have a strong understanding of UK PublicContractsRegulations2015 and UK Public Contracts Regulations 2023including frameworks and competitive procedures, together with a sound knowledge of contract law in relation to commercialcontracts\n, • will have demonstrable experience in complex commercial negotiations, including dispute resolutionand supplierexit strategies, withan emphasis on digital products\n, • will have excellent communication skillsand beadept atbuilding trust and influencing at senior levels\n, • will hold full membership of the CharteredInstituteof Procurement and Supply (MCIPS)and have undertaken continuing commercial leadership, procurementlawor contract management\n \n We recognise the value of lived experience.If you have experienceofcomplainingaboutany public body, we strongly encourage you to apply. \n We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are: \n \n • Asian, Black, Mixed Ethnicity or another ethnic background\n, • disabled\n, • LGBTQ.\n, • Civil Service Pension scheme\n, • 32.5days annual leave(plus bank holidays on top)\n, • hybridworking,40 percentoffice based\n, • access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors\n, • comprehensivelearning anddevelopmentprogramme\n, • employee discount scheme across hundreds of retailers\n, • bicycle loan scheme\n, • season ticket loan\n, • paid for professional memberships\n \n Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service. \n Actions we take to embed this include: \n \n • an anonymised shortlisting process to make sure it is fair and unbiased\n, • monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels\n, • providing wellbeing support and opportunities for personal and professional development for all colleagues\n, • creating spaces for connection and engagement through our employee network groups and social clubs\n, • part of the disability confident scheme\n, • providing reasonable adjustments\n, • engaging in regular inclusion learning to enhance the cultural competency of our organisation.\n \n If you want to join a dedicated team that makes a real difference and helps raise standards in public services, thenis theopportunity for you. \n Pleasedo not useAI as this may result in in your application being rejected. \n Please note that wedon’toffer feedback at application stage. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. We are unable to offer sponsorshipas we do not have a licence. \n We do not acceptCVs. To apply for the role, pleasecomplete the application form by clicking on the ‘applyonline’ button. \n No agencies.Applications from individuals only. Important notice: fraudulent job postings\n We have been made aware that some websites are falsely advertising job vacancies for the Parliamentary and Health Service Ombudsman (PHSO). We only advertise job vacancies through these official channels: - our website \n #J-18808-Ljbffr

Temporary Talent Coordinator, Salford based. 6-month duration (with strong possibility to extend) 31 hours per week, Hybrid working £13.45 per hour + holiday pay Responsibilities as a Temporary Talent Coordinator. Coordinate the end-to-end recruitment process across multiple departments. Advertise vacancies across job boards and social media platforms. Source, screen and shortlist candidates for a variety of roles. Arrange interviews and manage candidate communications throughout the hiring process. Support offer management, pre-employment checks and onboarding activities. Act as the main recruitment contact for hiring managers, providing guidance and support. Maintain recruitment systems, applicant tracking records and candidate data. Develop talent pipelines and support employer branding initiatives. Produce recruitment reports, monitor hiring KPIs and identify process improvements. Ensure recruitment activities comply with GDPR and employment legislation. Essentials for the role as as a Temporary Talent Coordinator. Min 2 years previous recruitment, talent acquisition or recruitment coordination experience essential. Strong organisational, administrative and communication skills. Experience managing multiple vacancies and competing priorities. Confident building relationships with hiring managers and candidates. Experience using applicant tracking/HR systems and Microsoft Office. High attention to detail with the ability to work independently. If you are interested in the role as a Temporary Talent Coordinator? Please apply now. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

Welcome to the Parliamentary and Health Service Ombudsman (PHSO) careers page. If you are an internal applicant, you will need to log into your MyHR employee self service to apply for the role. The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible. Interview dates: 7 and 8 April2026 Make a difference, join our team. The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people.We make final decisionson complaintsthat have not been resolved by UK Government departments and the NHS in England.We work closely with people to understand where, how and why public services sometimes fall short andfail toput people first. And we find ways to put it right. Based in thecentreofManchester,we employover600 individuals, collaboratively working together to make voices heard.We have created a diverse and inclusive culture, whilst offering flexibilityto give you theautonomy to workin the bestway suitedtoyou. The Head of Commercial leads the organisation’s commercial and procurement function, setting strategic direction and ensuring procurement, contract management and supplier engagement are effective,compliantand focused on delivering value for money. The role shapes how the organisation works with markets, manages commercialriskand applies best practice across the full commercial lifecycle. Reporting to the Assistant Director of Finance, the postholder leads the Commercial and Procurement team andprovidesexpert commercial advice to senior stakeholders. Theyare responsible foroverseeing allcommercialactivity, leading complex andhighriskprocurements, and ensuring robust governance,transparencyand assurance in commercialdecisionmaking. The role combines strong technicalexpertisewith people leadership and influence. Through effective market engagement, clear oversight of contracts and suppliers, and a focus on continuous improvement, the Head of Commercial ensures commercial activity supports organisational priorities, delivers sustainableoutcomesand reflects the organisation’s values. • will have a strong understanding of UK PublicContractsRegulations2015 and UK Public Contracts Regulations 2023including frameworks and competitive procedures, together with a sound knowledge of contract law in relation to commercialcontracts, • will have demonstrable experience in complex commercial negotiations, including dispute resolutionand supplierexit strategies, withan emphasis on digital products, • will have excellent communication skillsand beadept atbuilding trust and influencing at senior levels, • will hold full membership of the CharteredInstituteof Procurement and Supply (MCIPS)and have undertaken continuing commercial leadership, procurementlawor contract management We recognise the value of lived experience.If you have experienceofcomplainingaboutany public body, we strongly encourage you to apply. We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are: • Asian, Black, Mixed Ethnicity or another ethnic background, • disabled, • LGBTQ., • Civil Service Pension scheme, • 32.5days annual leave(plus bank holidays on top), • hybridworking,40 percentoffice based, • access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors, • comprehensivelearning anddevelopmentprogramme, • employee discount scheme across hundreds of retailers, • bicycle loan scheme, • season ticket loan, • paid for professional memberships Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service. Actions we take to embed this include: • an anonymised shortlisting process to make sure it is fair and unbiased, • monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels, • providing wellbeing support and opportunities for personal and professional development for all colleagues, • creating spaces for connection and engagement through our employee network groups and social clubs, • part of the disability confident scheme, • providing reasonable adjustments, • engaging in regular inclusion learning to enhance the cultural competency of our organisation. If you want to join a dedicated team that makes a real difference and helps raise standards in public services, thenis theopportunity for you. Pleasedo not useAI as this may result in in your application being rejected. Please note that wedon’toffer feedback at application stage. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. We are unable to offer sponsorshipas we do not have a licence. We do not acceptCVs. To apply for the role, pleasecomplete the application form by clicking on the ‘applyonline’ button. No agencies.Applications from individuals only. We have been made aware that some websites are falsely advertising job vacancies for the Parliamentary and Health Service Ombudsman (PHSO). We only advertise job vacancies through these official channels: - our website #J-18808-Ljbffr

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