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Interim Project Manager – Customer Journey Digitisation 6-Month Contract | Outside IR35 | £500–£550 a day | Hybrid (Mostly Remote) A leading UK organisation is seeking an experienced Interim Project Manager to play a pivotal role in shaping and mobilising a high-impact transformation programme focused on digitising customer journeys. This is a unique opportunity to step in at the early, pre-delivery phase, where you’ll define the roadmap, influence strategy, and set the programme up for long-term success all while delivering tangible early wins. 🚀 The Opportunity You’ll lead the mobilisation and scoping phase of a major initiative aimed at creating a seamless, digital-first customer experience across multiple service areas. The organisation is undergoing a period of transformation following a recent merger, and this programme is central to unifying and enhancing the customer journey. Expect a fast-paced, collaborative environment where pragmatism and momentum matter more than rigid frameworks. 🎯 Key Responsibilities • Shape and mobilise a complex transformation programme from the ground up, • Define current “As-Is” and future “To-Be” customer journeys across key service areas, • Develop a high-level delivery plan, including dependencies, risks, and resource requirements, • Build a cost model and support the creation of a compelling business case, • Identify and deliver quick wins to demonstrate early value, • Engage and influence senior stakeholders across business and technology functions, • Help define the most effective delivery approach (blending Agile and traditional methods as appropriate) 🔍 Focus Areas Initial priority journeys include: • High-volume service requests, • Customer payments and refunds, • Complaints handling, • Post-service support, • Billing and service charges 🧠 What We’re Looking For • Proven experience as a Project Manager in customer facing digital transformation, • Strong background in customer journey mapping and digitisation, • Comfortable operating in ambiguous, early stage environments, • Ability to balance Agile and predictive delivery approaches, • Confident communicator with the gravitas to engage senior stakeholders 🧩 The Environment • Complex, multi-system landscape following organisational change, • Strong executive sponsorship and appetite for progress, • Emphasis on delivery at pace and visible outcomes, • Collaborative culture with cross-functional teams 📍 Logistics • Duration: Initial 6 months, • Rate: £500–£550 per day, • IR35 Status: outside IR35, • Location: Primarily remote, with occasional on-site collaboration (1 day/week typical) ⏱️ Process & Timeline • Shortlisting underway immediately, • Interviews scheduled shortly thereafter, • Ideal start: ASAP

Senior ITSM Engineer\n\nMust have an Active DV Clearance\n\n4 Day weeks are available\n\nSenior ITSM Engineer Opportunity\n\nAn opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments.\n\nThe Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions.\n\nSenior ITSM Engineer Responsibilities\n\nDesign, configure and deploy ITSM tooling solutions across secure environments.\nProduce build documentation, implementation plans and configuration standards.\nSupport the optimisation and enhancement of enterprise ITSM platforms.\nWork closely with architects and delivery teams to ensure consistent tooling deployment.\nEnsure solutions align with ITIL service management processes and operational governance.\nSupport delivery of large scale ITSM solutions across cloud, hybrid and on premises environments.Senior ITSM Engineer Skills and Experience\n\nExtensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine.\nStrong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification.\nExperience delivering secure, large scale ITSM tooling solutions.\nKnowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments.\nExperience with SQL, SQL Server clustering and PKI infrastructure.\nScripting and automation experience using PowerShell, SQL, JavaScript or REST services.\nExperience with reporting and data visualisation tools such as Power BI or SQL Server Reporting

Job Title: DV Cleared Technical Programme Manager\n Location: Basingstoke | Fully on-site \n Rate: Up to £700/day \n Duration: Initial six-month contract\n Must be willing and eligible to go through DV Clearance\n \n Our client is dedicated to making the world more sustainable through innovation and trust-building. We're hiring a DV Cleared Technical Programme Manager to lead critical programmes supporting UK national security and defence. This role involves managing complex, high-regulation projects within a dynamic environment, ensuring delivery excellence and stakeholder confidence.\n \n What you'll be doing:\n * Lead multi-disciplinary teams across partners, subcontractors, and internal units using Agile, Scrum, Kanban, SAFe, and Waterfall methods.\n * Maintain robust governance, risk management, and assurance aligned with defence standards (JSPs, ISO27001, GDS).\n * Manage programme finances, schedules, and dependencies, providing transparent reporting to leadership and clients.\n * Build trusted relationships with customers, suppliers, and partners, fostering collaboration and shared accountability.\n * Drive continuous improvement by capturing lessons learned and contributing to wider delivery maturity initiatives.\n * Ensure compliance with export controls, accreditation regimes, and security standards.\n \n What you'll bring:\n * Extensive experience leading complex programmes in defence, national security, or highly regulated environments.\n * Strong knowledge of Agile and hybrid delivery frameworks.\n * Proven ability to manage multi-disciplinary teams and stakeholder engagement at senior levels.\n * Familiarity with defence and government governance frameworks (MOD, GDS, ISO, NIST).\n * Experience supporting bids, transition planning, and risk management.\n * Professional certifications such as MSP, PMI-ACP, PRINCE2, ITIL, or Agile frameworks.\n \n Join a team committed to impactful work in a collaborative, innovative environment. If you hold the necessary clearance and are ready to make a difference, we want to hear from you.\n \n Apply now to be part of this vital programme supporting UK security and innovation

Job title: Project Associate Target Start Date: ASAP Target End Date: 31st May 2027 Location of role Basingstoke - 5 days a week Clearance Required: DV Cleared or eligible for DV clearance Working Pattern: Mon-Fri Our purpose is to make the world more sustainable by building trust in society through innovation. As an Associate Project Manager within our business, you will contribute to this mission. Your role will involve With your rich experience in managing projects - preferably within the Defence & National Security sector you know how to stand your ground dealing with complex environments and challenging stakeholders. You have a great way of bringing people and responsibilities together and are fully aware of the impact of these projects on the services organisation. You will ensure that your financial management is in order, your scope management is adequate and all stakeholders as well as project related risks are also managed effectively by you. Your role will involve: *Support the Project Manager in the day‑to‑day management of assigned projects or workstreams. *Assist with the development and maintenance of project plans, schedules, and milestones. *Coordinate project activities, ensuring actions are tracked and completed on time. *Support delivery of agreed outputs within time, cost, and quality constraints. *Prepare and update regular project reports, dashboards, and status updates. *Support RAID (Risks, Assumptions, Issues, Dependencies) management, ensuring logs are accurate and up to date. *Assist with change control activities, ensuring changes are recorded, assessed, and approved in line with governance processes. *Support audit and assurance activities by ensuring evidence and artefacts are complete and traceable *Liaise with delivery teams, suppliers, and internal stakeholders to support timely information flow. *Assist with project financial tracking, including cost reporting and forecasting *Support contract and supplier administration activities where applicable. *Ensure financial data is accurately reflected in project systems and reports Key skills and experience: *Technical oversight: Provide technical guidance and ensure the project aligns with technical requirements, often collaborating with tech leads and IT departments. *Delivered various types of projects through the full project lifecycle. Specifically, ICT infrastructure, application development, test and release *Familiar with different methodologies. I.e. Prince2, Agile, Safe. *Managed the agreement process of the project requirements and objectives with the Project Board or appointed project assurance role. *Managed the delivery of projects in partnership with the customer and business line to ensure acceptance, closedown, and handover to service. *Operated within defined working practices, ensuring compliance with local project management policy, procedure, and methodology where this is in place. *Gathered status reports of team members across their project and address issues as appropriate. *Established reporting project Key Performance Indicators to the Senior Project Manager or Project Board through Highlight Reports and stage assessments. *Managed project risks and produces an effective plan and risk assessment so that timescales and project costs are understood and underwritten by all by the parties. *Ensured that formal review procedures are used. *Managed risks associated with the deliverables of the project. *Integrated financial data for multiple projects. *Ensured that the impact on the Business Line Profit & Loss due to project activities within the scope of the project is clearly visible and that all contingency usage is signed-off by the appropriate governance authority e.g. Project Board *Accountable for tracking the project costs and supporting Business Units in meeting payment milestones. *Ensured that the milestone achievements are signed by the customer and relevant invoices are raised

Project Test Manager Location: Hampshire (Onsite) Duration: 18 Months Clearance: DV Clearance required (Active) Rate: £550 to £600 per day - Outside IR35 Overview We are seeking a Project Test Managerto provide specialist oversight and assurance across a highly secure government IT infrastructure programme. This role will focus on managing and governing the test and trial activity, ensuring that infrastructure capabilities are validated, risks are identified early, and delivery remains aligned to operational requirements. The successful candidate will act as a trusted adviser to programme leadership, providing independent challenge, structured guidance, and leadership across complex test environments. Key Responsibilities Provide strategic oversight and assurance of Test & Trials activity across the programme Review and shape Test & Trials Strategies, Plans, and governance frameworks Advise programme leadership on test readiness, risks, and delivery confidence Provide independent challenge to ensure robust validation and assurance practices Support planning and execution of system integration, acceptance, and operational trials Engage with engineering, cyber, and operational stakeholders to ensure coordinated test delivery Produce high-level assurance reporting and readiness assessments Identify delivery risks and recommend mitigation strategies Support transition into service and operational acceptance activities Essential Skills & Experience Active DV Clearance (mandatory) Strong experience delivering Test & Trials consultancy or leadership within secure government or defence environments Demonstrable experience shaping test governance, strategy, and assurance frameworks Background working on secure IT infrastructure or complex systems programmes Experience advising senior stakeholders on test readiness and delivery risk Strong understanding of integration, system, and operational testing principles Ability to operate effectively within highly controlled, security-sensitive environments Desirable Experience Experience supporting MOD, Defence, or National Security programmes Familiarity with secure networks or infrastructure-based delivery environments Experience providing independent assurance or programme-level consultancy Knowledge of structured delivery methodologies (e.g., PRINCE2, ITIL, Agile)

Are you an experienced Product Manager (Agile Delivery) with a passion for leading digital transformation? Do you thrive on turning product vision into reality and orchestrating high-performing teams?. Product Manager (Agile Delivery). Product Manager (Agile Delivery) – Insurance - South East Engl

Agile Delivery Manager – DV Cleared. Lead Agile delivery across complex, secure programmes, ensuring consistent and high-quality outcomes. Facilitate Agile ceremonies and coach teams to continuously improve performance and delivery standards.

Agile Project / Delivery Manager (Payments / Card ecosystems). Expert-level command of Agile frameworks (Scrum, Kanban) with a proven track record of managing Hybrid (Agile-Waterfall) delivery cycles and navigating complex governance, risk, and compliance (GRC) frameworks. Key Skills : Banking Payme

A global gaming and entertainment company seeks a Technical Project Manager in Greater London to drive project initiatives and manage cross-functional teams. Applicants should hold a bachelor's degree and have over 6 years of project management experience, including proficiency in Agile and traditio

A strong sales track record with experience leading and developing bids, proposals, and propositions, particularly with an Agile or product-led delivery lens. Outstanding delivery and transformation capability, with experience independently leading Agile workstreams, product increments, or initiativ

You will enhance customer value through effective project delivery, leveraging Agile methodologies and PM tools such as Microsoft Project Plans, JIRA, and Confluence. A project management consultancy is looking for a Project Manager to deliver key data projects across the organization.

You will be responsible for planning, executing, and monitoring project aspects, ensuring delivery on time and within budget. The role requires excellent stakeholder management skills and experience in agile methodologies. Erin Associates Ltd is seeking an experienced Project Manager to drive busine

This hybrid role focuses on shaping strategy, driving agile delivery, and translating business strategy into IT action. A leading insurance provider in London is seeking an IT Business Analysis Manager to manage and mentor a team of analysts.

A leading insurance company based in Greater London is seeking an experienced product manager.

Works Ltd is seeking an experienced Delivery Manager at the Senior Consultant level to join our innovative consultancy team. The successful candidate will excel in managing delivery strategies while collaborating with stakeholders to ensure that projects meet user and business needs. Candidates shou

A leading insurance firm in Greater London seeks a Data Product Manager to contribute to data transformation and delivery of data products. Candidates should have a background in agile delivery, experience in data platforms, and strong communication skills. A bachelor's degree in a relevant field an

A leading project management firm in Greater London seeks an experienced Project Manager to oversee the end-to-end delivery of diverse projects. You will manage budgets, timescales, and quality while leading teams in Agile and Waterfall environments. The ideal candidate has a strong background in fi

A leading technology services provider is seeking a Project Manager in London. Strong communication and Agile methodologies experience are essential.

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment.

The Agile Delivery Manager (ADM) is responsible for establishing and evolving our agile delivery practice – creating and maintaining the frameworks, tooling and disciplines that make delivery predictable, transparent and scalable. Design and implement a consistent, scalable agile delivery framewor

A leading software company in Greater London is looking for a Project Manager in the Security & Compliance unit. Candidates should have strong skills in agile methodologies and tools like JIRA and Microsoft 365.

A global technology service provider seeks a Project Manager in Greater London to govern and execute projects, particularly in Investment Banking. Ideal candidates will possess 4-6 years of project management experience in a Financial Institution, be proficient in Agile methodologies, and demonstrat

A rapidly growing digital consultancy in the United Kingdom is seeking a Senior Agile Delivery Manager to lead complex digital projects across public and private sectors. The ideal candidate will have significant experience in agile methodologies, managing high-performing teams, and strong stakehold

A leading technology firm in the UK is seeking a Lead Delivery Manager responsible for the successful delivery of complex digital projects. This role requires a strong understanding of agile methodologies and an ability to balance project goals with team wellbeing. The ideal candidate will lead proj

A leading health technology company in the UK seeks a Lead Delivery Manager responsible for the successful delivery of complex digital projects. Additionally, you will coach clients, support product managers, and contribute to thought leadership within the organization.

A leading organization in the Insurance sector is seeking an experienced Product Manager (Agile Delivery) to drive their digital transformation efforts. This pivotal role involves leading the product roadmap, working closely with cross-functional teams, and utilizing agile methodologies.

Experience facilitating Agile ceremonies, shaping delivery approaches and coaching teams on effective delivery habits. Proven experience as an Agile Delivery Lead or Manager, Scrum Master or similar role in a tech‑first or SaaS organisation. This has resulted in the need to hire a highly proactive

Methods Business and Digital Technology Ltd is seeking a Senior Delivery Manager in Greater London. This permanent role focuses on delivering user-centered digital services in the public sector while managing and supporting Delivery Managers. Responsibilities include overseeing multiple projects, en

You will be accountable for effective delivery across the squad, ensuring work is planned, tracked, and delivered efficiently while balancing agile best practice with pragmatic delivery. We are now looking to help them find a talented Agile Delivery Manager. What will the Agile Delivery Manager get

The Delivery Manager will build strong project teams from diverse backgrounds and ensure successful delivery of products and services for our clients. Tecknuovo is seeking a Delivery Manager in Greater London to join our expanding team. We offer a supportive environment focused on technology deliver

We’re looking for an Agile Delivery Manager with a strong agile background – someone who brings the servant‑leader mindset of a Scrum Master, combined with the practical delivery leadership needed to create flow, alignment, and predictable outcomes. The Delivery HQ community feels stronger and

As an Agile Delivery Manager, you’ll tackle challenges and guide teams, adding structure, assurance and energy to complex projects that make a difference to millions of people in the UK. You’ll collaborate with the product manager and team to lead the delivery of services and products that deliv

Excellent previous commercial experience as a Project, Programme or Delivery Manager. You are able to work with other agile delivery operations throughout the product life cycle. We encourage learning and sharing – you'll help coach team members in communities of practice to improve Agile maturity

Una consultoría tecnológica en Londres busca un/a Delivery Manager para liderar equipos ágiles y gestionar proyectos de manera efectiva.

We are looking for an experienced Senior Agile Delivery Manager to join our team. Actively managing risks, issues, and dependencies for your delivery team, acting on delivery data and adapting ways of working to mitigate risks, taking corrective action where necessary to ensure delivery is as succes

Technical Agile Delivery / Senior Scrum / Delivery Lead role. Technical Agile Delivery Manager (Multi-Squad Ownership, Cloud/SaaS, Hands-On) – London, 3 Days Onsite. Technical Agile Delivery Manager.

SAP SE is looking for a Project Manager in the United Kingdom to lead projects within the Security & Compliance unit of their Sovereign Cloud Delivery team. The ideal candidate should have a proven track record in project management and agile methodologies.

HM Revenue & Customs is seeking an IT Delivery Manager to oversee the delivery of complex technical projects. This role involves managing project delivery plans, financial forecasting, and coaching team members in Agile and Delivery Management practices.

This role focuses on managing client projects, supporting a team of Delivery Managers, and ensuring client satisfaction through agile delivery methodologies. Methods Business and Digital Technology is seeking a Senior Delivery Manager in Greater London.

Dixons Carphone is seeking an Agile Delivery Manager in Greater London. This hybrid role involves establishing agile delivery practices, driving improvements, and ensuring effective governance across multiple teams. The ideal candidate will have a minimum of 5 years' experience in agile roles, stron

You are able to work with other agile delivery operations throughout the product life cycle. Excellent previous commercial experience as a Project, Programme or Delivery Manager. Can you motivate and lead multidisciplinary and cross‑functional delivery teams?.

A leading digital transformation company in the United Kingdom is seeking an experienced Project Manager who will be at the center of multidisciplinary teams. In this role, you will drive project success by facilitating agile ceremonies, managing day-to-day activities, and ensuring client satisfacti

A leading gaming technology company is seeking a Technical Project Manager to lead innovative projects aligned with strategic goals. The candidate should have over 6 years of experience in project management, be proficient in Agile methodologies, and possess strong communication skills.

Agile Tech Delivery at Moorhouse. Experience working within Agile delivery environments (e. A strong sales track record with experience leading and developing bids, proposals and propositions, particularly with an Agile or product‑led delivery lens.

A leading creative university in Greater London seeks an experienced Delivery Manager to drive product developments in Registry & Academic Services. This role demands strong agile delivery experience, excellent stakeholder management skills, and relevant certifications. The successful candidate will

Experience working within Agile delivery environments (e. Outstanding delivery and transformation capability, with experience independently leading Agile workstreams, product increments, or initiatives within transformation programmes or large-scale technology projects. A strong sales track record w

A job that feels like it matters because it does.You’re showing up for someone who needs support, encouragement or a bit of routine.Whether it’s helping with everyday tasks, listening when things feel overwhelming, or simply being a calm presence your work makes a real difference.You’ll help p