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Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends Clustering: This role includes working across multiple sites. On-Call: This role includes being on-call for emergency cover Key job responsibilities : • Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations., • Carry out planned preventative maintenance on the full range of equipment within the site., • React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue., • Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager., • Provide high levels of equipment availability to our internal customers., • Support and learn from Senior Reliability Engineering Technicians., • Management of contractors., • NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, • Relevant experience as a qualified engineer, • Relevant experience working in mechanical and/or electrical maintenance, • Advanced proficiency in the local language verbally and in writing, • Associate's degree in Mechnical or Electrical, • Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards, • Experience with robotic operation and maintenance Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends Clustering: This role includes working across multiple sites. On-Call: This role includes being on-call for emergency cover Key job responsibilities : • Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations., • Carry out planned preventative maintenance on the full range of equipment within the site., • React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue., • Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager., • Provide high levels of equipment availability to our internal customers., • Support and learn from Senior Reliability Engineering Technicians., • Management of contractors., • NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, • Relevant experience as a qualified engineer, • Relevant experience working in mechanical and/or electrical maintenance, • Advanced proficiency in the local language verbally and in writing, • Associate's degree in Mechnical or Electrical, • Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards, • Experience with robotic operation and maintenance Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Keeping our people safe and well at work is a top priority at Amazon. Our Safety Specialists play an integral part in making this happen. In this role, you’ll put the vital steps in place to make sure everyone at your location works in a safe and healthy environment. This is a hands-on opportunity to make a difference to people every day. By proactively keeping them safe, you’ll also empower them to feel confident in their roles and motivated to do their best work. Key job responsibilities • Monitor site performance against set KPIs and create plans to improve processes, • Set up workplace health and safety programmes and arrange training sessions, • Analyse safety metrics and incident trends to help colleagues plan appropriate resources for areas with the highest risk, • Carry out audits to make sure your site is compliant with relevant health and safety laws and implement solutions where you identify risks A day in the life You’ll be based on location at one of our sites, which could be one of our fulfilment centres, sortation centres or delivery stations. Being on site means that you can keep a close eye on the processes. As well as helping us stay on top of health and safety compliance, you’ll spot potential issues and identify opportunities for improvement. That means working closely with people across the business to get to know the risks they experience and gathering data to identify smarter and safer ways that we can work. You’ll also set up training and other programmes to help everyone follow new safety processes and reach new standards. About the team Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we’re complying with Amazon’s policies and legal regulations, and that our workplaces are safe. There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you’ll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design. • Experience in English-language communication skills, both written and verbal, • A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EFQ), in Production, Manufacturing, Safety, Environment, or traditional Engineering field, • The NEBOSH General Certificate, • Alternatively, a NEBOSH Diploma or an IOSH Diploma in Occupational Safety is required, • Understanding of UK Environment, Health and Safety legislation, • If you do not currently hold the NEBOSH Diploma, Amazon may require you to complete this qualification as part of our internal upskilling program in order to aid your career development., • Experience with lean methodologies, • Experience of planning or managing environmentally conscious initiatives Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Quantiphi: Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies—we solve the problems that matter most to our clients. Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries. Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including: • 21 Google Cloud Partner of the Year awards in the past 10 years, • 3 AWS AI/ML Partner of the Year awards, • 3 NVIDIA Partner of the Year awards, • 3 Snowflake Partner of the Year awards, • Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators. We are also proud to be certified as a Great Place to Work—reflecting our commitment to our people and our culture. For more details, visit: or Role: Senior Cloud Migration Engineer Experience Level: 7+ years Employment type: Full Time Location: Remote (UK) What you will do: As a Senior Cloud Migration Engineer at Quantiphi, you will be instrumental in our Platform Engineering team, leading the delivery of advanced solutions in Application Development, Platform Engineering, Data Engineering, Analytics, and Machine Learning for our clients. This role requires experience in workload migration from on-premise datacenter environments to AWS, enabling clients to leverage the full potential of cloud capabilities. Basic Qualifications (BQs): Cloud Migration Expertise: • Understanding of different Migration approaches (Rs) with recent experience., • Experience with on-prem VMware/other platform based Virtual Machine Lift and Shift (REHOST) migration to AWS EC2 instance based architectures., • Previous work experience with tools like Cloud Endure, Double-Take, AWS Migration Hub, AWS Application Migration Service (MGN), AWS Server Migration Service (SMS), and AWS Database Migration Service (DMS). Good to have understanding of Database servers., • Expertise in AWS services, including EC2, S3, auto-scaling, Landing Zone, and Control Tower., • Proficiency in using AWS Migration Evaluator and Portfolio Assessment tools to analyze migration strategies., • Well-versed in service-oriented architecture and cloud-based web services architecture, design patterns, and frameworks., • Good understanding of Windows or Linux OS. Experience with troubleshooting Linux/Windows OS issues while migrating. Good to have handled Database server migrations also., • Strong knowledge of cloud-related services such as compute, storage, network, and messaging (e.g., SNS, SQS). Networking Skills: • Proficiency in setting up and managing hybrid cloud networks, including VPN and AWS Direct Connect., • Experience with configuring Application Load Balancers (ALB) for effective traffic management. Automation and Deployment: • Proficient in scripting languages such as Python and Bash for automating migration tasks and processes., • Familiarity with Infrastructure as Code (IaC) tools, including AWS CloudFormation and Terraform., • Strong understanding of IaC practices using tools like Terraform, CDK, and CloudFormation Templates., • Experience in automating development and testing processes through CI/CD pipelines using tools like Git, Jenkins, SonarQube, Artifactory, and Docker containers. Security and Compliance: • Strong understanding of AWS security best practices, including setting up IAM roles and policies for secure access., • Knowledge of compliance requirements relevant to data handling and migration processes. Configuration Management / Scripting and Programming: • Hands-on experience with scripting and programming languages such as Bash, Python, Core Java, and Scala., • Previous work experience on Configuration management and using tools like Ansible, Chef, Puppet, AWS SSM, etc. Other Qualifications (OQs): • Familiarity on-prem VMware ecosystem such as vSphere, vCenter, ESX, NSX., • Familiarity with vMotion, VM Export/Import and integrating with AWS., • Skills in monitoring cloud infrastructure and application performance using tools like Amazon CloudWatch., • Experience in optimizing database queries and application performance following migration., • Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer)., • Experience with relational SQL, NoSQL databases (e.g., PostgreSQL, MongoDB, Redis)., • Ability to build and manage container hosting platforms using Docker, Kubernetes, AWS EKS., • Familiarity with systems management and automation tools like Puppet, Chef, and Ansible., • Experience working in an Agile and DevOps environment. What is in it for you: • Join one of the world’s fastest-growing AI-first digital engineering companies and make a real impact at scale., • Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges., • Work with Fortune 500 companies and disruptive innovators in a research-driven environment with 60+ patents., • Stay ahead of the curve by gaining hands-on experience with cutting-edge AI, ML, data, and cloud technologies while continuously upskilling.

The Opportunity This is an opportunity to join IRIS Software Group as we transform into an AI-first company delivering cloud-native solutions that impact millions of lives globally. IRIS produces an integrated suite of mission-critical software applications spanning accountancy, HR, payroll, education, and business operations. You will be working as part of an Agile team to deliver innovative solutions to user stories and requirements, contributing to our modernisation journey that serves over 100,000 customers across 135 countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of cutting-edge technical solutions, ranging from the latest .NET technologies using C# to various Front End Web JS Frameworks, all while contributing to our AI-powered platform evolution. You will be supported in your career growth by a highly experienced team, comprehensive learning opportunities, and a vibrant technical community committed to creating exceptional solutions that make a real difference in how our customers operate and succeed. Role Purpose The Engineering Lead is a hybrid leadership role that combines technical leadership, agile delivery ownership, and people management. You will lead an autonomous engineering team building modern full-stack web applications using the latest UI frameworks, .NET Core backends, and cloud-native technologies, ensuring both delivery excellence and team development while remaining technically hands-on with containerised, scalable solutions. Key Responsibilities Delivery Management (25%) • Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs, • Drive predictability, velocity, and quality through effective agile practices and continuous improvement, • Communicate proactively with stakeholders (product, design, leadership, customers) on delivery progress, risks, and dependencies, • Facilitate alignment between technical capabilities and business objectives through clear, strategic communication, • Own team’s Agile maturity, establish team delivery standards, and optimise team practices for maximum effectiveness and predictability, • Balance workload, staffing, and hiring needs to maintain sustainable delivery while planning for growth, • Manage up and across the organisation to secure resources, remove impediments, and represent the team strategically Technical Leadership & Contribution (50%) • Provide strategic technical leadership through architectural guidance and critical technical decisions, with selective hands-on contributions, • Define technical decisions and maintain system health through architectural oversight and technical debt management, • Establish and drive comprehensive quality culture including TDD/BDD practices, testing standards, automated quality gates, and team code review excellence, • Define team security standards ensure team compliance governance, and drive security-first culture within the engineering team, • Stay technically current through code reviews, architectural discussions, strategic technical involvement and ensure alignment with broader organisational technical strategy, • Delegate technical execution to senior team members while maintaining oversight and accountability, • Define AI strategy and ensure responsible AI culture across teams, • Empower team decision-making within established frameworks and escalation criteria, • Define team documentation strategy establish governance frameworks for the team, and ensure knowledge management within the engineering team People Management (25%) • Line manage engineers including coaching, performance reviews, career planning, and regular 1:1s, • Create inclusive, collaborative environment that enables team success by removing blockers and providing resources, • Develop team members through structured career development, skill building, and succession planning, • Handle performance management including improvement plans, conflict resolution, and team dynamics Required Experience & Skills Technical Skills • Frontend Strategy: Strategic understanding of modern UI frameworks (e.g. Angular, React, Vue.js, Blazor), • Backend Leadership: Strong understanding of .NET Core, C#, ASP.NET Core Web APIs, REST, application architectures, and distributed systems, • Data Architecture: Strategic knowledge of SQL, NoSQL and data architecture decisions, • Agentic AI Engineering: Demonstrated experience using AI coding agents (Cursor, Copilot, Devin, Claude Code, etc.) as a primary development workflow — not as a productivity add-on. Able to define team guardrails, review AI-generated output critically, and lead a team culture where agentic development is the default mode of working., • Prompt engineering and AI workflow design: Experience designing effective AI interactions through prompt engineering, context management, and MCP integration — with the ability to coach team members on getting high-quality, production-safe output from AI agents., • CI/CD Strategy: Define team CI/CD strategy, establish team governance frameworks, and ensure adoption of deployment best practices across the team, • Infrastructure as Code: Infrastructure as Code with Terraform, ARM Templates or AWS CloudFormation/CDK, • Observability Strategy: DataDog, Application Insights or Amazon CloudWatch implementation with comprehensive observability strategy and cloud governance, • Cloud Strategy: Strategic SAAS using Azure (Functions, Queue, Blob Storage, VMs, etc) or AWS (Lambda, SQS/SNS, EC2, etc.) ecosystems, • Container Orchestration: Advanced Container (e.g. Docker) and Kubernetes (AKS/EKS) with production-scale deployments, • Architecture Governance: Expertise in clean architecture, domain-driven design, and application architectural patterns, • Scalable Solutions: Experience with highly scalable solutions and internet-facing traffic levels, • Quality & Testing Leadership: Define team testing strategy, establish quality governance for the team, and measure team adoption with continuous improvement initiatives, • Application Security: Confident vulnerability management, thread modelling and tracking, • Production Support: Knowledge of observability and production support practices Experience Requirements • 8+ years in software engineering, minimum 1 year of formal people management experience OR 2+ years of technical leadership with mentoring responsibilities, • Demonstrable experience delivering complex software projects using Agile methodologies, • Proven recent technical skills with strategic contributions to production systems, • Code review leadership with experience establishing review standards and culture, • Demonstrated ability to balance technical excellence with business delivery requirements Leadership & Soft Skills • Excellent communication, collaboration, and stakeholder management skills, • Effective prioritisation and negotiation abilities, • Strong analytical and strategic thinking capabilities, • Ability to balance technical excellence with business delivery requirements, • Fostering collaboration, promoting team building and culture development skills Desirable Skills • Experience working with regulated or complex domains (finance, health, govtech) with audit requirements, • Experience line managing engineers including 1:1s, performance reviews, and career development, • Experience with platform engineering or shared service teams building reusable UI components and backend services, • Expertise with advanced monitoring and APM strategies using DataDog, including custom dashboards and alerting, • Advanced understanding of modern UI architecture patterns (micro-frontends, SSR/SSG), • Experience as Engineering Lead, Tech Lead, or similar leadership role with full-stack teams, • Exposure to DevOps processes and automation ensuring end-to-end responsibility of features, • Advanced cloud certifications in Azure or AWS Success Measures • Delivery Excellence: Sprint goals achieved, predictable releases, strong velocity, and minimal carry-over, • Technical Leadership: High team code quality, effective architecture decisions, reduced technical debt, improved scalability, and proactive tooling adoption, • Strategic Leadership: Selective technical contributions to critical decisions with effective delegation, • AI adoption: Team is operating with agentic AI tooling embedded in daily workflow, with measurable impact on delivery velocity and code quality, • Quality Excellence: Team adoption of automated TDD/BDD and code review practices with effective quality gates and measurable quality improvements, • People Development: Autonomous team with strong ownership, positive engagement scores, clear development objectives, low attrition, and active succession planning, • Cross-Functional Impact: Strong collaboration with Product, Design, and Platform teams, supported by positive stakeholder feedback, • Business Alignment: Quarterly OKRs/KPIs achieved or exceeded with clear business impact Benefits & Why Join IRIS Compensation & Benefits: • Competitive salary with leadership premium, • Generous holiday allowance, • Private medical healthcare, • Life assurance - Pension (location dependent) Professional Development: • Executive leadership development programs, • Conference speaking and industry thought leadership opportunities, • Advanced technical and management training, • Mentorship from senior engineering leadership, • Opportunity to shape engineering culture and practices Culture & Environment: • Great Place to Work certified with leadership recognition, • Best Workplaces for Women with inclusive leadership focus, • Autonomous team leadership with strategic impact, • Flexible working arrangements and excellent work-life balance, • Opportunity to build and lead high-performing engineering teams, • Additional benefits: Cycle to Work, charity days, discount schemes

Principal-level Technical Lead to own and drive the entire mainframe-to-AWS replatform delivery using Rocket Software Enterprise Server. This person will lead the technical strategy across all workstreams — COBOL compilation, DB2 migration, shared services (MQ, Control-M, CDC, CFT), DevOps pipelines, security (LDAP/RACF migration), and infrastructure. Required technical skills • Rocket software Enterprise Server (Microfocus) Administrator. (strong — ES, EA, ED), • COBOL replatform / mainframe modernization, • Experience with DB2 (z/OS and LUW), data migration, Precisely CDC, • AWS proficient resource with (AWS solution Architect associate certification at least), • IBM MQ or Amazon MQ, job scheduling (Control-M), • Security: RACF-to-LDAP migration, KMS, Security Hub, • Architecture leadership across multi-partner programs

Opportunity This is an opportunity to join IRIS Software Group as we transform into an AI-first company delivering cloud-native solutions that impact millions of lives globally. IRIS produces an integrated suite of mission-critical software applications spanning accountancy, HR, payroll, education, and business operations. You will be working as part of an Agile team to deliver innovative solutions to user stories and requirements, contributing to our modernisation journey that serves over 100,000 customers across 135 countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of cutting-edge technical solutions, ranging from the latest .NET technologies using C# to various Front End Web JS Frameworks, all while contributing to our AI-powered platform evolution. You will be supported in your career growth by a highly experienced team, comprehensive learning opportunities, and a vibrant technical community committed to creating exceptional solutions that make a real difference in how our customers operate and succeed. Role Purpose As a Senior Software Engineer, you will be a technical leader within your team, responsible for delivering complex full-stack web applications, serving millions of users, driving technical excellence, and mentoring other engineers. You'll be expected to bring commercial awareness to every technical decision, understanding that the best solution is the one that delivers value to customers and the business, not just the most elegant one. You will work hands-on with cutting-edge UI frameworks, .NET Core backends, and cloud-native technologies while contributing to architectural decisions and ensuring high-quality software delivery across containerised, scalable web products. Key Responsibilities Technical Delivery • Design and deliver complex, scalable systems (multi-service integrations, high-traffic APIs, data processing pipelines) that anticipate edge cases, scalability issues, and long-term maintainability, • Own large features or entire components across their complete lifecycle from conception to production support, • Make commercially aware technical decisions by weighing engineering trade-offs in the context of business commitments, delivery timelines, and customer impact, not just technical purity, • Lead technical discussions and influence architecture decisions within team systems and components, with authority over component-level technical choices and escalation path to Engineering Lead for cross-team impacts, • Drive technical excellence by establishing architectural patterns, standards, and best practices that others can follow, • Ensure knowledge transfer and documentation for owned systems to enable team continuity Collaboration & Communication • Lead with AI-first practices by actively drive AI-led ways of working within the team, using tools such as Cursor, Copilot, and Claude Code as a core part of how you design, build, and ship, while bringing others along on that journey, • Lead story refinement sessions with Product Owners, providing technical expertise for estimation and risk assessment, • Partner with cross-functional teams (product, design, QA) to deliver comprehensive solutions that meet business objectives, • Influence technology choices based on deep technical understanding and business context, • Lead team Agile ceremony facilitation to drive continuous process improvements, and establish team practices that enhance delivery predictability, • Proactively identify and inspire resolution of technical debt and system improvements Quality & Standards • Champion comprehensive quality practices including TDD/BDD standards, automated testing strategies, and shift-left testing, • Lead security implementation across complex features establish security practices and conduct comprehensive security reviews, • Establish development tooling and practices used consistently within the team, • Lead troubleshooting efforts for complex software issues and production incidents, • Establish documentation standards for complex team systems and drive knowledge transfer practices across team deliverables Growth & Development • Mentor junior and mid-level engineers actively to raise team capability and technical standards, • Lead team code review standards establishment conduct complex feature reviews, and drive quality improvements across team deliverables, • Drive continuous improvement and champion responsible AI adoption with team governance practices Required Experience & Skills Technical Skills • Frontend Development: Strong proficiency with modern UI frameworks (e.g. Angular, React, Vue.js, Blazor) including performance optimisation and component architecture OR working knowledge with focus on backend specialisation, • Backend Development: Strong proficiency with .NET Core, C#, ASP.NET Core Web APIs, REST, application architectures, and distributed systems, • Database Systems and Data Architecture: Strong knowledge of SQL, NoSQL and data architecture decisions., • AI-Assisted Software Engineering: Actively engaged in AI-first ways of working by showing a genuine shift in how you approach design, development, and problem-solving with AI as a core part of the workflow, not just a productivity add-on., • Experienced integrating AI tools (Cursor, Copilot, Devin, Claude Code, etc.) into engineering practices to accelerate design, development, testing and debugging, using them critically and responsibly to improve quality, productivity and decision-making., • Observability: Advanced DataDog, Application Insights or Amazon CloudWatch implementation with performance tuning and cost optimisation, • Infrastructure as Code: Infrastructure as Code with either Terraform, Bicep, ARM Templates or AWS CloudFormation/CDK, • CI/CD Design: Design comprehensive CI/CD architectures for team deliverables, establish deployment strategies, and optimise pipeline performance for team efficiency, • Cloud Architecture: Strong proficiency in SaaS using Azure (Functions, Queue, Blob Storage, VMs, etc) or AWS (Lambda, SQS/SNS, EC2, etc.) services, infrastructure design, and performance tuning, • Container Orchestration: Strong containerisation (e.g. Docker) or Kubernetes (AKS/EKS) experience with production-scale deployments, • Architecture Expertise: Expertise in clean architecture principles, SOLID design patterns, and domain-driven design, • Quality & Testing: Drive TDD/BDD adoption in team testing strategy and quality governance, and implement comprehensive automated testing with continuous improvement, • Scalable Solutions: Experience with highly scalable solutions and internet-facing traffic levels, • Performance & Scalability: Profiling and benchmarking applications., • Application Security: Confident vulnerability management, thread modelling and tracking, • Production Support: Knowledge of observability and production support practices. Proficient in debugging complex issues, performance optimization, and production troubleshooting Experience Requirements • 5-7 years of professional software development experience, • Proven ability in delivering complex, multi-system solutions, • Experience working with highly scalable, internet-facing solutions serving millions of users, • Demonstrated technical leadership through architecture decisions, technical mentoring, and cross-team collaboration, • Track record of driving technical excellence, establishing standards, and influencing technology choices, • Active mentoring experience with junior and mid-level engineers, • Experience leading technical initiatives that span multiple sprints or quarters Soft Skills • Commercially aware and outcome-oriented — understands that engineering decisions exist within a business context, and prioritises delivery and customer value over technical perfection, • Demonstrates resilience and adaptability in the face of changing priorities or commercial commitments — able to pivot without losing quality or motivation, • Strong analysis and problem-solving skills for troubleshooting technical issues, • Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders, • Technical leadership and influencing skills without formal authority, • Ability to utilise technical skills to develop and coach others through mentoring and knowledge sharing, • Collaborative approach and ability to work as part of wider Engineering, Platform and Quality teams, • Conflict resolution skills for technical disagreements and cross-team coordination, • Genuinely curious and AI-forward by continuously evolving how you work, with AI tooling as a natural part of your day-to-day, not an afterthought Desirable Skills • Experience working with regulated or complex domains (finance, health, govtech) with audit requirements, • Experience designing high-quality AI interactions through effective prompt engineering, efficient token usage, and optimisation techniques, combined with practical use of the Model Context Protocol (MCP) to integrate AI systems with tools and services for richer, automated workflows, • Expertise with advanced monitoring and APM strategies using Datadog, including custom dashboards and alerting (or similar observability platform), • Expertise with modern UI architecture patterns (micro-frontends, SSR/SSG), • Knowledge of security best practices and compliance requirements (OAuth2, OIDC, RBAC), • Experience with event-driven architectures, • Exposure to DevOps processes and automation ensuring end-to-end responsibility of features, • Advanced cloud certifications in Azure or AWS

The Opportunity: This is an opportunity to join IRIS Software Group as we transform into an AI-first company delivering cloud-native solutions that impact millions of lives globally. IRIS produces an integrated suite of mission-critical software applications spanning accountancy, HR, payroll, education, and business operations. You will be working as part of an Agile team to deliver innovative solutions to user stories and requirements, contributing to our modernisation journey that serves over 100,000 customers across 135 countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of cutting-edge technical solutions, ranging from the latest .NET technologies using C# to various Front End Web JS Frameworks, all while contributing to our AI-powered platform evolution. You will be supported in your career growth by a highly experienced team, comprehensive learning opportunities, and a vibrant technical community committed to creating exceptional solutions that make a real difference in how our customers operate and succeed. Role Purpose The Engineering Lead is a hybrid leadership role that combines technical leadership, agile delivery ownership, and people management. You will lead an autonomous engineering team building modern full-stack web applications using the latest UI frameworks, .NET Core backends, and cloud-native technologies, ensuring both delivery excellence and team development while remaining technically hands-on with containerised, scalable solutions. Key Responsibilities Delivery Management (40%) • Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs, • Drive predictability, velocity, and quality through effective agile practices and continuous improvement, • Communicate proactively with stakeholders (product, design, leadership, customers) on delivery progress, risks, and dependencies, • Facilitate alignment between technical capabilities and business objectives through clear, strategic communication, • Own team’s Agile maturity, establish team delivery standards, and optimise team practices for maximum effectiveness and predictability, • Balance workload, staffing, and hiring needs to maintain sustainable delivery while planning for growth, • Manage up and across the organisation to secure resources, remove impediments, and represent the team strategically Technical Leadership & Contribution (40%) • Provide strategic technical leadership through architectural guidance and critical technical decisions, with selective hands-on contributions, • Define technical decisions and maintain system health through architectural oversight and technical debt management, • Establish and drive comprehensive quality culture including TDD/BDD practices, testing standards, automated quality gates, and team code review excellence, • Define team security standards ensure team compliance governance, and drive security-first culture within the engineering team, • Stay technically current through code reviews, architectural discussions, strategic technical involvement and ensure alignment with broader organisational technical strategy, • Delegate technical execution to senior team members while maintaining oversight and accountability, • Define AI strategy and ensure responsible AI culture across teams, • Empower team decision-making within established frameworks and escalation criteria, • Define team documentation strategy establish governance frameworks for the team, and ensure knowledge management within the engineering team People Management (20%) • Line manage engineers including coaching, performance reviews, career planning, and regular 1:1s, • Create inclusive, collaborative environment that enables team success by removing blockers and providing resources, • Develop team members through structured career development, skill building, and succession planning, • Handle performance management including improvement plans, conflict resolution, and team dynamics Required Experience & Skills Technical Skills • Frontend Strategy: Strategic understanding of modern UI frameworks (e.g. Angular, React, Vue.js, Blazor), • Backend Leadership: Strong understanding of .NET Core, C#, ASP.NET Core Web APIs, REST, application architectures, and distributed systems, • Data Architecture: Strategic knowledge of SQL, NoSQL and data architecture decisions, • AI-Assisted Software Engineering: Experience with integrating AI tools (Cursor, Copilot, Devin, Claude Code, etc.) in engineering practices to accelerate design, development, testing and debugging. Using them critically and responsibly to improve quality, productivity and decision-making., • CI/CD Strategy: Define team CI/CD strategy, establish team governance frameworks, and ensure adoption of deployment best practices across the team, • Infrastructure as Code: Infrastructure as Code with Terraform, ARM Templates or AWS CloudFormation/CDK, • Observability Strategy: DataDog, Application Insights or Amazon CloudWatch implementation with comprehensive observability strategy and cloud governance, • Cloud Strategy: Strategic SAAS using Azure (Functions, Queue, Blob Storage, VMs, etc) or AWS (Lambda, SQS/SNS, EC2, etc.) ecosystems, • Container Orchestration: Advanced Container (e.g. Docker) and Kubernetes (AKS/EKS) with production-scale deployments, • Architecture Governance: Expertise in clean architecture, domain-driven design, and application architectural patterns, • Scalable Solutions: Experience with highly scalable solutions and internet-facing traffic levels, • Quality & Testing Leadership: Define team testing strategy, establish quality governance for the team, and measure team adoption with continuous improvement initiatives, • Application Security: Confident vulnerability management, thread modelling and tracking, • Production Support: Knowledge of observability and production support practices Experience Requirements • 6+ years in software engineering, minimum 1 year of formal people management experience OR 2+ years of technical leadership with mentoring responsibilities, • Demonstrable experience delivering complex software projects using Agile methodologies, • Proven recent technical skills with strategic contributions to production systems, • Code review leadership with experience establishing review standards and culture, • Demonstrated ability to balance technical excellence with business delivery requirements Leadership & Soft Skills • Excellent communication, collaboration, and stakeholder management skills, • Effective prioritisation and negotiation abilities, • Strong analytical and strategic thinking capabilities, • Ability to balance technical excellence with business delivery requirements, • Fostering collaboration, promoting team building and culture development skills Desirable Skills • Experience working with regulated or complex domains (finance, health, govtech) with audit requirements, • Experience line managing engineers including 1:1s, performance reviews, and career development, • Experience with platform engineering or shared service teams building reusable UI components and backend services, • Experience designing high-quality AI interactions through effective prompt engineering, efficient token usage, and optimisation techniques, combined with practical use of the Model Context Protocol (MCP) to integrate AI systems with tools and services for richer, automated workflows, • Expertise with advanced monitoring and APM strategies using DataDog, including custom dashboards and alerting, • Advanced understanding of modern UI architecture patterns (micro-frontends, SSR/SSG), • Experience as Engineering Lead, Tech Lead, or similar leadership role with full-stack teams, • Exposure to DevOps processes and automation ensuring end-to-end responsibility of features, • Advanced cloud certifications in Azure or AWS Key Relationships • Internal: Engineering Teams, Engineering Directors, Product Owners/Managers, QA Teams, DevOps Teams, Platform Teams, • External: Professional Services, Customer Support, Third-party vendors and partners, • Leadership: Engineering Director, VP Engineering, Product Leadership, Executive Team Success Measures • Delivery Excellence: Sprint goals achieved, predictable releases, strong velocity, and minimal carry-over, • Technical Leadership: High team code quality, effective architecture decisions, reduced technical debt, improved scalability, and proactive tooling adoption, • Strategic Leadership: Selective technical contributions to critical decisions with effective delegation, • Quality Excellence: Team adoption of automated TDD/BDD and code review practices with effective quality gates and measurable quality improvements, • People Development: Autonomous team with strong ownership, positive engagement scores, clear development objectives, low attrition, and active succession planning, • Cross-Functional Impact: Strong collaboration with Product, Design, and Platform teams, supported by positive stakeholder feedback, • Business Alignment: Quarterly OKRs/KPIs achieved or exceeded with clear business impact

As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

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