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Amazon Flex Delivery Driver - Earn £14 to £18* per hour. Deliver packages on your schedule and get paid weekly. Flexible hours and get access to a wide range of deals & discounts. Deliver with us this winter as a seasonal delivery partner. To continue delivering smiles to all our customers, we’re opening additional spots for delivery partners, specifically during the busy months. As a delivery partner, you'll enjoy access to deals and discounts and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until January 08, 2027. After this time, you will be added to our waiting list where you can continue to enjoy partner benefits including fuel savings and other offers whilst you wait. Deliver. Earn. Achieve. Repeat. Earn £14- £18 an hour delivering parcels*. Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Plus, Amazon Flex delivery partners get access to deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse. With Onsi, you can save over £150 a year on fuel** with three different Fuel Cards to choose from: bp plus, Onsi and Shell. Onsi also offers deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords. With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%* off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.44/kWh. Deliver smiles, backed by Amazon. To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck or lorry driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners. Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first. ** Based on UK average fuel consumption for a courier or logistics vehicle. ***_.

Job Title \n Parcel Refunds and Returns Customer Experience Manager \n Location \n Asda House \n Employment Type \n Full time \n Contract Type \n Permanent \n Hours Per Week \n 37.5 \n Salary \n Competitive salary plus benefits \n Category \n Distribution/Transportation \n Closing Date \n 12 November 2026 \n We are looking to hire a Parcel Refunds and Returns Customer Experience Manager to be accountable for the strategic development, optimisation and ongoing performance of the George.com and third-party returns experience. \n \n The role owns the end-to-end customer returns and refunds journey, from a customer deciding to return an item through to refund completion. This includes responsibility for the digital self-service returns experience, the customer journey across multiple return channels, including carrier and store-based solutions, and the operational processes that support a seamless and efficient returns experience. \n \n The role leads the transformation of the returns operating model, translating customer insight, behavioural data and market trends into actionable improvements that drive customer satisfaction, operational efficiency and commercial performance. The successful candidate will act as the voice of the customer across returns, ensuring return options are simple, convenient and transparent, while identifying, evaluating and developing new return propositions that meet evolving customer needs and deliver commercial value to the business. \n Key Responsibilities \n\n • Own the end-to-end George.com returns and refunds proposition, defining how customers return products today and shaping future return solutions that improve customer satisfaction, operational efficiency and commercial performance.\n, • Own the customer experience across all returns channels, including digital self-service journeys, carrier-based returns, store-based returns and future return solutions.\n, • Own the end-to-end third-party returns experience, including partner propositions such as Amazon Returns and other external return services, driving customer satisfaction, operational excellence, contractual compliance and commercial performance.\n, • Define and prioritise the returns development roadmap, aligned to customer needs, business strategy and commercial objectives.\n, • Partner with Digital, UX and Technology teams to optimise the online returns experience through customer research, behavioural analytics, testing and continuous improvement.\n, • Partner with Technology, Logistics, Retail and third-party providers to optimise return journeys including in-store customer experience, improve customer outcomes and reduce cost to serve.\n, • Lead decision-making on propositional changes, ensuring an appropriate balance between customer experience, commercial benefit and operational feasibility.\n, • Own business cases, benefits tracking and KPI performance for returns initiatives.\n, • Oversee multiple development and change initiatives, ensuring delivery to time, cost and quality.\n, • Use customer feedback, behavioural data and trend analysis to identify opportunities, risks and areas for improvement, providing insight-led recommendations to senior stakeholders.\n, • Conduct industry and competitor reviews to ensure George remains competitive and delivers a market-leading returns experience.\n, • Build strong senior relationships across Operations, Technology, Customer Service, Finance and Commercial teams.\n, • Influence and align cross-functional teams to deliver shared objectives in complex and ambiguous environments.\n, • Lead, coach and develop a high-performing team focused on continuous improvement and customer-centric decision making.\n\n \n About You \n\n • Experience owning or improving customer journeys across digital and operational channels.\n, • Strong understanding of eCommerce customer experience, customer behaviour and journey optimisation.\n, • Experience developing customer propositions or services that balance customer needs with commercial outcomes.\n, • Customer-focused with strong commercial awareness.\n, • Proven people management and leadership capability.\n, • Confident working with complex data sets, performance metrics and insight generation.\n, • Demonstrated ability to deliver development projects aligned to strategic business goals.\n, • Excellent stakeholder management and influencing skills.\n, • Ability to provide clear, concise and commercially grounded recommendations.\n\n \n Everything you'll love \n To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n Company Car allowance of £5,700 \n • \n 15% colleague discount in store and online \n • \n Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Paid Search - Leeds (Hybrid) - £40k-£45k Join a tight knit digital agency wanting to grow out their paid media offering. You'll get to be a huge player in expanding the PPC offering within the company. Based twice a week in Leeds. Role: Manage the day-to-day delivery and optimisation of hands-on paid media campaigns on Google Ads. Act as a key point of contact for SME clients, delivering performance updates, insights, and strategic recommendations. Build, monitor, and report on multi-channel campaigns while ensuring strict adherence to best practices and client KPIs. Provide guidance, quality control, and mentorship to team members working alongside you on accounts. Collaborate on strategy, tracking setup, analytics, and cross-channel improvements. Test new paid search features and techniques… Be ahead of the game! About you: Proven hands-on experience managing PPC campaigns within a fast-paced agency environment. Strong working knowledge of Google Ads, if you have worked across platforms like Meta, TikTok, or Amazon that's a bonus. Comfortable managing a varied portfolio covering B2B, B2C, and ecommerce brands. Confident client-facing communication skills with a strong analytical mindset to translate data into actionable insights. Experience supporting or mentoring colleagues newer to paid media. Strong organisational skills with familiarity in tools like Looker Studio, GA4, and Tag Manager. Get in touch at or 07384874335 Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Role Title: Tech Lead - .Net and Java Department: Engineering As a Tech Lead at CreateFuture, you will use your technical and leadership skills to lead and support diverse client projects. Depending on the engagement, this includes hands‑on coding, software architecture, solution design or delivery leadership and project management, ensuring a high standard of delivery in everything we do. We focus on high‑value, high‑impact client outcomes, and we’re not afraid to challenge the status quo. You should be curious, pragmatic, and operate well in ambiguous environments. As a technology consultancy, it’s important for us to not only deliver reliable, scalable solutions but to be looking at future trends and other high‑impact developments. Your curiosity for technology and its application to business opportunities is highly valued within the company. We are disrupting consultancy through the use of Artificial Intelligence and radical thinking in our approach. We're doing something different, and that’s realising significant benefits for our clients. We want you to share that same ambition. • Proven, hands‑on technical leader delivering complex software., • Demonstrate thought‑leadership; supporting our clients and colleagues to understand, through modern technology and process, what is possible for their business/craft., • Line‑manage a team of engineers while maintaining personal delivery contributions., • Commercial experience with .Net as well as Java or frontend., • Commercial experience with at least one major cloud (Amazon Web Services, Microsoft Azure, or Google Cloud Platform) and modern infrastructure practices (containers, continuous integration/continuous delivery, infrastructure as code)., • Strong delivery fundamentals: estimation, planning, and risk/issue/dependency management; escalates early with clear options and impacts., • Communicate designs and trade‑offs clearly to technical and non‑technical stakeholders., • Skilled in difficult conversations and actionable feedback; sets clear standards and holds people accountable., • Tailor ways of working (Scrum or Kanban) to context and drive continuous improvement., • Experience in change transformation projects that involved significant Artificial Intelligence adoption., • Breadth across multiple languages or disciplines (e.g., Rust, test automation, DevOps/platform engineering)., • Experience across multiple clouds and cloud‑native services., • Contribute to recruitment and pre‑sales in a consultancy context., • Represent CreateFuture in the external tech community., • Communicate designs, trade‑offs, and constraints in the context of client goals., • Lead architecture, solution design, and documentation; make pragmatic technology choices., • Contribute code where appropriate; set engineering standards; ensure reviews, testing, and maintainability., • Troubleshoot complex issues; drive root‑cause fixes and follow‑up actions., • Own technical outcomes: scope, estimate, plan, and track to agreed goals., • Highlight risks, issues, and dependencies; escalates early with clear options, impacts, and recommendations., • Ensure actionable backlogs and realistic plans; communicate timelines and team shape needs., • Guide direct reports to set themselves clear personal goals, and hold them accountable for realising them., • Proactively remove impediments across technical, process, and organisational boundaries., • Hold colleagues accountable for commitments and standards; address performance issues promptly., • Provide targeted guidance and feedback; recognise achievements., • Line‑manage direct reports; run core rituals (team meetings, 1:1s, objectives, reviews)., • Contribute to hiring., • Build trusted relationships at all levels; translate business needs into technical plans., • Manage expectations and scope; articulate value and trade‑offs; identify follow‑on opportunities., • Represent CreateFuture as the engagement lead., • Contribute to delivery practices and standards, • Contribute to pre‑sales. We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. • Call with our Talent Acquisition Team, • Role specific capability interview Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. If you need any adjustments or support during the application process, just. We will do what we can to help. We look forward to your application! #J-18808-Ljbffr

We recognise our people are the best thing about Red Badger and that a truly diverse workplace where people are free to be themselves is essential for great culture and great outcomes. If you like solving difficult problems, working with great people and making a real impact, join us and become a Badger. At Red Badger, our purpose is to make a positive impact on the world around us. Our mission is to transform blue‑chips into next‑generation digital product organisations. We believe in creating opportunities for all. We benefit from diversity. That said, we’re far from perfect – we want to be more diverse and representative. Join us and help make that happen. About Red Badger: We’re a tech and product consultancy, building enterprise software products for blue‑chip companies, multinationals and PLC’s. The best thing about Red Badger is the team. We’ve been around for 15+ years and are over 120 strong. We are proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Headquartered in London we also have offices in Leeds and Cape Town. Red Badger is looking for a Tech Lead to join our Data & AI practice. This is a delivery‑focused role: you’ll work directly with clients and Red Badger consultants, from all the cross‑functional disciplines, to shape complex technical solutions from the discovery phase, and then lead a team of data engineers to build the solution through to production. Based in Leeds with a national remit, you’ll work closely with the Director, Data & AI, and partner on pre‑sales and proposals to add technical credibility and deepen our client partnerships. As a Tech Lead, you will work with one of our amazing Delivery Leads. Together, you will lead your team to deliver high quality software. The work we do for our clients involves dealing with the core complexities of their business and the technology we employ varies from project to project. You love solving complex problems, and customer value is your north star. You are comfortable consulting with technology stakeholders outside of your team. You are a technology polyglot, and an evangelist for agile ways of working. Day to day, you will spend roughly half of your time hands on, pairing with data engineers on the team, and helping them pick the right design to solve the problem. In the other half, you’ll be supporting the other functions (delivery, product, software engineering) and our clients with decisions impacted by the technical strategy of the project and providing support and line management to data engineers on your team. • Discipline Expertise and Leadership, • Technology breadth: Deep, production‑grade experience across AWS & or Azure native services, with expert-level Databricks and/or Snowflake and an Agile delivery mindset., • On AWS, you’re fluent across the core services, for example:, • Storage & Lakehouse: RDS, DynamoDB, S3, SageMaker Lakehouse, • Processing & ETL: Glue, EMR, Athena, CDC/DMS, DataBrew, Kinesis, dbt, • Data management & metadata: Lake Formation, Glue Data Catalog, SageMaker Catalog / DataZone, • AI: Bedrock (including AgentCore) and SageMaker AI, • On Azure, you’re fluent across the core services, for example:, • Storage & lakehouse: SQL, PostgreSQL, Cosmos, Blob, Data Lake, OneLake, Fabric Warehouse, • Processing & ETL: Fabric Data Factory, Data Factory CDC, Fabric/Synapse Spark, ADF, Synapse Pipelines, Fabric, dbt, • Data management & metadata: Purview, • AI: Foundry, (including Agent Service), ML, • Data Product mentality: You build Data Products where every pipeline and dataset is discoverable, addressable and secure by design., • Data capabilities: You know the full data lifecycle, from discovery, storage, pipelines, ETL and streaming to data quality, governance, metadata management and cataloguing, through to advanced analytics and decision‑making., • AI: You understand how AI is built and deployed in modern data platforms (Databricks, Snowflake) and cloud‑native services like Amazon Bedrock, with enough depth to guide teams and advise clients, spanning LLMs and SLMs, agentic automation, Human in the Loop and MLOps., • Data Architecture Design: You know when to use RAG (Retrieval‑Augmented Generation), Serverless, DWH models, Data Mesh, Data Fabric, Medallion and Data Products., • Hands on mindset: Fluent in the language of data, whether SQL, Python, PySpark, R or Scala. Open formats including Parquet, Iceberg and JSON., • Agile Ways of Working, • Run and contribute to agile ceremonies, helping to shape and improve the agile process, • Work with the project’s delivery manager and product owner to lead the team in delivering high quality digital products, • Lead and support your peers in technical conversations, • Be an advocate for lean development, building for what is required now, • Pairing with other members of the team, including designers, • Consulting with Clients, • Own the relationship with the client’s technical stakeholders, • Proactively engage with clients to shape and move the project forward, including giving updates on the delivery progress and highlighting potential technical blockers, • Upskilling and embedding modern data practices in client teams where necessary, • Leadership & Influence, • Data Leadership: A proven track record of managing and inspiring teams, navigating enterprise‑scale problems and turning them into opportunities for clients., • People-first leadership: You guide, mentor and grow your team, bring the Red Badger culture with you, and build effective, high‑trust teams where everyone is heard and valued., • Stakeholder Artistry: You are a master of client‑facing delivery. You can translate complex data concepts into business value, managing multi‑vendor environments with a focus on long‑term partnership. Lanyards off, you embed as one team rather than an outside supplier., • Designing for People and Purpose: Your expertise goes beyond just building scalable architectures; you design systems with a focus on delivering value. You ensure that your extensible and scalable solutions are implemented because they consistently meet the evolving needs of both the business and its users., • It’d be great if you, • Quality Advocate: You take pride in the integrity of your work, championing quality assurance and performance tuning so the data solutions we build are robust, reliable and respected., • Industry Stewardship: A lifelong learner who keeps a pulse on industry standards and best practice., • Partnership Focus: You build strong relationships with technology partners, established or new, to deliver the best outcomes for clients., • You care deeply about high‑quality work that delivers real value, • You’re comfortable with ambiguity and solving complex problems collaboratively, • You bring strong expertise in your craft, alongside a willingness to keep learning, • You communicate clearly and build trust fast with clients, data engineering leaders and data and software engineers, • You’re pragmatic, adaptable, outcome‑focused and low‑ego in multidisciplinary teams, • You lead with a people‑first attitude, helping others grow and making sure people are heard, valued and set up to thrive, • It’d be amazing if you can also, • Negotiate SLAs and SLOs with the business and supporting teams, • Help shaping and resourcing technical teams, • Articulate commercial objectives into a technical strategy, • Show a track record of owning the tech leadership on complex data projects, setting the technical vision for the project and managing technical stakeholders, • Coach and line manage data engineers and data delivery individuals who are starting their line management journey, • Be a part of the public face of the company in media and at meetups, conferences, etc., • Annual £2,000 training budget, • Enhanced pension with employer contribution of up to 5% of your salary, • Group Life Insurance, • Income Replacement Benefit, • Critical Illness Cover, • Private Medical Insurance, • Your choice of hardware and mobile phone, • £1,000 home‑office set up budget and contribution to home broadband, • Matched (pre‑tax) charity GAYE donations, • Cycle to work, • Enhanced parental leave, • People people We respect and care for each other, giving us the space to be our true selves., • Find a way We’re comfortable with uncertainty, and want to take ownership for outcomes, which we are proactive in delivering., • Always learning We’re curious. It’s how we learn and grow as individuals, continuously testing and improving what we do, and how we do it., • Open & Fair We build trust by telling things as they are, being open, and seeking to achieve fair and equitable outcomes., • Collaborative We are united by our desire to get to the best ideas. We are generous with our knowledge, actively listen to each other, and are open minded. Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. This range is provided by talego. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from talego Role: Senior IT Service Delivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board have recently signed off on a £multi million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT Service Delivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around 2000 users across the UK & Europe, including both remote and office-based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and GDPR. Key Responsibilities • Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management., • Introducing and implementing solutions and platforms on cloud technologies (ideally Azure)., • Set the strategy for the provisioning and lifecycle management of all end-user equipment and software., • Own, maintain, and develop the CMDB for all end-user assets to enable effective budget planning and lifecycle management., • Acts as a point of escalation for issues, able to use data and experience to define priorities, corrective action, and response., • Managing service and performance against KPIs, SLAs, and OLAs, including measures of internal customer satisfaction., • Responding to and supporting external software and other regulatory audits linked to controls and processes., • Managing and leading teams of 18+ preferably across multiple locations and geographies., • Managing vendors, including delivery performance and commercial negotiations. What we’re looking for • A technical background in Azure with MS365, Windows OS, Autopilot, MAC OS, and AD/Entra and AAD (including provisioning)., • Possesses a good understanding of endpoint security and measures to secure assets and data, including SSO/MFA, vulnerability management, email security, scanning, and pen testing., • Experience with managing a hybrid device estate including MACs, Windows, and Linux as well as Intune-managed portable devices., • Experience with Enterprise MDM, EPP, EDR, Patch management, and other tools from vendors like Microsoft, JAMF, CrowdStrike, ManageEngine, and Esentire to protect, monitor, and respond to incidents., • Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights., • Familiar with cloud computing concepts and technology and can implement strategies for their use to add value to and solve end-user requirements, e.g., Azure VDD and Amazon Workspaces., • Experience with Digital Experience tools such as 1E, Nexthink, and Riverbed Aternity is beneficial. Ready to take on a new challenge? Please send over your CV and one of the MRJ team will be in touch. • Mid-Senior level, • Full-time, • Information Technology, • Retail and Hospitals and Health Care Referrals increase your chances of interviewing at talego by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Date Posted: 2026-10-07 Country: United Kingdom Location: Brighton, Brighton and Hove Position Role Type: Hybrid At RTX, the world's largest aerospace and defence company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defence industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defence. Are you motivated to lead engineering teams building the technologies that are transforming how passengers move through airports? The Airports business, part of Connected Aviation inside Collins Aerospace, delivers end-to-end airport solutions from passenger check-in and biometric identity systems to baggage management, aircraft resource allocation, and terminal optimisation for more than 170 airports around the globe. As the Senior Engineering Manager for Passenger Verification, you will lead the engineering organisation responsible for SelfPass and VeriPax, helping advance the next generation of passenger identity and verification solutions used throughout the airport journey. Our engineering teams build complex, integrated systems that operate across airport, airline, and cloud environments where reliability, security, performance, and quality are critical. In this role, you will lead a multidisciplinary development team responsible for delivering and maintaining passenger verification products while continuing the advancement of SelfPass, supporting industry initiatives such as IATA One ID, and driving the continued modernisation of VeriPax. Lead and develop a multidisciplinary engineering team spanning software development, QA/SDET, technical program management, and cloud systems engineering responsible for SelfPass and VeriPax. Drive predictable execution against product roadmaps and engineering commitments through disciplined planning, credible estimation, capacity management, dependency management, and early identification of delivery risks. Own engineering execution across the full software development lifecycle, including requirements refinement, technical design, development, integration, verification and validation, release, and lifecycle maintenance. Establish a strong culture of software quality where development and test engineering share accountability for preventing defects, improving automated test coverage, and delivering production-ready releases. Lead product-level technical design and implementation decisions for SelfPass and VeriPax while partnering with the Airports Architecture organisation on broader architecture strategy, platform standards, and cross-product technical direction. Partner closely with Product Management to translate product roadmaps and customer needs into executable engineering plans, balancing scope, schedule, capacity, technical risk, and quality. Continuously improve Agile engineering practices, including backlog readiness, planning, estimation, sprint execution, reviews, retrospectives, and Definition of Done, using measurable outcomes to improve team effectiveness. Establish and use meaningful engineering metrics to understand delivery predictability, quality, development effectiveness, and opportunities for continuous improvement. Proactively manage technical debt and modernisation priorities alongside new feature development, ensuring near-term commitments are balanced with the long-term health and maintainability of the products. Advance the continued development of SelfPass and passenger identity capabilities, including support for evolving industry initiatives such as IATA One ID. Lead the continued modernisation of VeriPax, improving maintainability, scalability, deployment practices, and alignment with the broader technical direction of the Airports portfolio. Strengthen collaboration across Airports engineering teams, promoting reuse of technical capabilities, sharing product and domain expertise, and identifying opportunities to solve common engineering challenges across products. Own and continuously improve application CI/CD and software delivery practices while partnering with Cloud and Platform teams responsible for the underlying infrastructure. Embed secure software development practices throughout the engineering lifecycle and partner with Product Cyber teams to address vulnerabilities, security requirements, privacy considerations, and applicable compliance obligations. Lead engineering capacity and resource planning, including headcount, contractors, development budgets, and vendor relationships, and provide technical input into build, buy, or partner decisions. Support customer engagements, technical escalations, bids, deployments, and major production issues when engineering leadership is required. Coach and develop individual contributors, establish clear expectations and accountability, recognise strong performance, and create opportunities for technical and professional growth. How biometric identity and passenger verification technologies are used across the airport journey, including check-in, bag drop, security, and boarding. How evolving industry initiatives such as IATA One ID are shaping the future of digital identity and seamless passenger processing. How passenger verification solutions integrate with complex airport, airline, and third-party systems across global operating environments. How modern cloud and container-based applications are developed and deployed within mission-critical aviation environments. How the broader Collins Airports portfolio works together to support passenger processing, baggage, airport operations, and other critical airport functions. How Engineering, Product, Architecture, Cyber Security, and Cloud organisations collaborate to evolve products while balancing customer commitments, modernisation, security, and long-term product strategy. Typically requires a University Degree in Science, Technology, Engineering or Mathematics (STEM) and significant, demonstrable relevant experience. Experience leading software engineering or multidisciplinary product development teams responsible for delivering and maintaining complex software products. Experience managing software development across the full lifecycle, including requirements, design, development, integration, testing, release, and production support. Strong technical understanding of modern software architectures and development practices, with the ability to evaluate technical approaches, challenge engineering decisions, and provide credible technical leadership without serving as the team's primary developer. Experience driving decisions, and provide credible technical leadership without serving as the team's primary developer. Experience driving predictable software delivery through effective planning, estimation, capacity management, risk management, and Agile development practices. Experience establishing and improving software quality practices, including automated testing, CI/CD, defect management, and engineering quality gates. Experience partnering across Product, Architecture, Engineering, Cyber Security, Cloud/Infrastructure, or similar functions to deliver complex product roadmaps. Experience leading teams developing distributed or cloud-enabled applications using technologies such as Java, .NET, Node.js, Angular, AWS, containers, relational and NoSQL databases, and modern CI/CD platforms. Experience with AWS application architectures and container-based deployment models such as Amazon ECS. Experience improving Agile development practices, engineering metrics, release predictability, developer productivity, and software quality. Experience managing technical debt and modernisation efforts alongside active product development and customer commitments. Experience with biometric identity, digital identity, computer vision, or passenger verification technologies. Familiarity with airport passenger processing, airline systems, or aviation technology environments. Knowledge of aviation identity and passenger-processing initiatives or standards such as IATA One ID. Experience developing systems that require integration across software, cloud services, devices, and external enterprise systems. Experience leading application security and secure software development practices in partnership with cyber security organisations. Experience with engineering resource planning, budgets, contractors, vendors, and build, buy, or partner decisions. Ability to communicate effectively with technical teams, Product and business leaders, customers, and senior leadership. People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include: Competitive Compensation Package 25 days Annual Leave + Public Holidays + option to buy / sell up to 5 days per year Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10% Private Medical Insurance Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening) Life Assurance & Group Income protection scheme participation Professional Development & Growth Support with professional fees Employee Assistance Program (EAP) Employee Discounts & Flexible Benefits Platform Employee Recognition & Referral Bonuses and much more! This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products We are also open to: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. #J-18808-Ljbffr

Job Title: Lead AI Engineer Division: Data, Technology and Innovation Department: AI Product Delivery • Salary: National (Edinburgh and Leeds) ranging from £74,900 to £108,000 and London from £82,300 to £120,000 per annum (salary offered will be based on skills and experience), • This role is graded as: Technical Specialist – Regulatory, • Your external recruitment contact is Benjamin via ., • Your internal recruitment contact is Lauren via We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency. Working alongside the wider AI Programme (which will continue to oversee/coordinate AI activity across the FCA), the department will partner with business leads to shape and deliver work in priority areas — Authorisations, SPC, EMO and Anti-Money Laundering. This is a hands-on technical lead role building the FCA’s AI Platform. You'll design and build, from the ground up, the core capabilities that every AI product at the FCA relies on: retrieval, memory, agent orchestration, model access, evaluation, guardrails and observability. You'll own the platform codebase and its ongoing development, establishing the technical vision, engineering standards, and quality benchmarks for the team. • Lead the AI Platform build and own the platform architecture. Design and run the FCA’s AI Platform on AWS as secure, reusable, self-service capabilities with clear APIs, SDKs and documentation. Set the architecture, roadmap and reference architectures, translate constraints across product, data, security, legal and operations into clear technical standards, take designs through enterprise review, and make evidence-based build-vs-buy and model decisions, • Deliver a model gateway and access layer. Provide governed access to Amazon Bedrock and other approved models, covering routing, fallback, caching, rate limits, cost tracking and access control, • Establish retrieval (RAG) as a platform service and engineer AI memory services. Cover ingestion, embeddings, hybrid search, reranking and access-controlled retrieval that cites its sources, ready for teams to plug in their own document sets. Handle context management, session and case memory, and long-term memory, with retention policies that meet data protection requirements, • Develop the agent runtime (the harness). Cover orchestration, tool calling, MCP integrations, multi-agent workflows, sandboxed execution, approval checkpoints and audit trails, • Embed guardrails and safety controls, making filtering, prompt-injection defences, personal data redaction and policy enforcement the default, • Set prompt engineering, evaluation and AI development lifecycle (AI DLC) standards. Define prompt standards and supply tooling for golden datasets, automated evals, regression testing and red-teaming that teams can run against their own solutions. Establish automated, traceable CI/CD with evaluation gates, prompt and model versioning, controlled releases and drift monitoring, aligned with AI Programme governance and covering how engineers use AI coding assistants, • Drive observability and operations. Implement tracing, dashboards and alerting across quality, latency, cost, safety and reliability, plus runbooks and on-call practice, • Work closely with stakeholders and lead by example. Partner with the AI Product team and wider stakeholders to support their deliverables and turn recurring needs into platform capabilities. Write reference implementations and reusable patterns, pair with engineers, review code, and raise the engineering standard, • Extensive hands-on backend engineering experience building production services such as APIs and microservices with solid software engineering fundamentals combined with experience developing technical architecture and designs and taking them through enterprise review processes, • Hands-on experience building AI applications and/or shared AI platform components, such as AI memory, RAG pipelines, agent harnesses, model gateways and evaluation frameworks, and the ability to explain your design trade-offs and how you measured them, • Experience delivering cloud solutions on AWS, including deploying, operating and troubleshooting services in live environmentsand working knowledge of modern DevOps practices such as CI/CD, containerisation and monitoring, with experience collaborating with engineers to deliver iteratively, • Experience embedding AI workflows into existing applications in production, giving you a strong sense of what teams need from a platform, • Practical experience with Amazon Bedrock and the wider AWS AI and platform stack (for example Bedrock Agents or AgentCore, Knowledge Bases, Guardrails, OpenSearch or pgvector, Lambda, ECS/EKS, Step Functions and API Gateway) and with agent orchestration frameworks (for example LangGraph or Strands Agents), • Experience establishing or supporting an AI DLC (or equivalent LLMOps practice) within an engineering function, including evaluation gates, release controls and monitoring for AI services, • Demonstrable skill in prompt and context engineering and in designing evaluation approaches for LLM systems (quality, safety and guardrails, performance), with measurable success criteria, • Experience designing platform capabilities that other engineering teams consume, such as APIs, SDKs, templates and self-service tooling, • Experience leading engineers technically (setting patterns and standards, reviewing designs and code, unblocking delivery) while staying hands-on, and experience in a regulated environment (auditability, explainability, model risk, data residency), • Experience with LLM evaluation and observability tooling, for example Langfuse, LangSmith, or OpenTelemetry, • 28 days annual leave plus bank holidays, • Hybrid model where employees work a minimum of 40% in the office each month (expectation of50% for senior leaders). Changing from September toa minimum of 50% in the office each month (expectation of60% for Directors andExecutive Directors), • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary, • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance, • 35 hours of paid volunteering annually, • A flexible benefits scheme designed around your lifestyle For a full list of our benefits, and our recruitment process as a whole visit our benefits page. Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements. • Advert Closing: 1st November (Midnight), • CV Review/Shortlist: 4th November, • Technical Assessments: W/C 9th November, • First Stage Interviews: W/C 16th November, • Second Stage Interviews: W/C 23rd November #J-18808-Ljbffr

Working at CreateFuture CreateFuture is an Working at CreateFuture CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. • 35 days leave (including bank holidays)., • Private medical insurance., • Enhanced parental and adoption leave., • Financial coaching + 5% pension match., • 40 hours of paid learning and development. View our full list of UK benefits. CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row. Join us on our journey. Let’s create tomorrow, together, today. A hands-on Senior engineer embedded in the client's platform team, responsible for the reliability, scalability, and evolution of their infrastructure on AWS. The right candidate is comfortable working autonomously in a mature, opinionated stack and can influence without authority across engineering teams. This role combines deep hands-on expertise with team leadership, stakeholder engagement, and delivery planning. The right candidate can operate credibly at an engineering level while also communicating clearly with business and technical stakeholders, translating platform priorities into a coherent roadmap and ensuring the team has the clarity and support needed to deliver effectively. • Design and build reliable AWS platform capabilities, including federated identity., • Assess the current platform and help prioritise the work needed through year-end., • Work with the solution architect and technical BAs to turn requirements into implementable, auditable work., • Help establish a foundation that can support wider use of the platform in 2027., • Strong hands-on AWS cloud engineering and platform design experience., • Ability to work independently, navigate an unfamiliar estate and make sound technical judgments., • Experience with federated identity and complex integrations., • Familiarity with Amazon Bedrock and Bedrock AgentCore., • Experience working within regulated environments, including risk, assurance and design controls., • Strong operational mindset, with experience owning incident management, on-call frameworks, and post-incident review processes, • Proven experience leading a platform or infrastructure engineering team, including mentoring, performance support, and day-to-day team management, • Strong stakeholder management skills, able to engage confidently with technical and non-technical audiences, translate complexity into clear priorities, and manage competing demands, • We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do., • We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed., • We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. • Call with our Talent Acquisition Team, • Role specific capability interview Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. If you need any adjustments or support during the application process, just. We will do what we can to help. We look forward to your application! #J-18808-Ljbffr

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