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We are looking for an experienced and motivated IAM Application Developer – Google Cloud, APIs & Pub/Sub to join the Identity and Access Management technology team in Sheffield. This role focuses on developing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. The successful candidate will work closely with Technical Leads, Cloud Security, DevOps, Application Engineering, and IAM teams to design and implement robust identity automation, lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. • Design and implement identity flows for provisioning, deprovisioning, and identity lifecycle events., • Integrate Cloud Identity services, ServiceNow, and internal applications to streamline identity provisioning and lifecycle management., • Build policy-based orchestration workflows for adaptive authentication and context-aware access using standards such as Open Policy Agent (OPA)., • Support secure identity governance and automation across enterprise systems., • Design, build, secure, test, and maintain RESTful APIs and backend services supporting identity, provisioning, and governance workflows., • Integrate APIs with authentication services for token validation, user sessions, and application-level authorization., • Build and document internal SDKs, middleware, and shared libraries to promote consistent IAM logic across services., • Ensure API solutions meet requirements for security, performance, reliability, resilience, and observability., • Develop pipelines in which API events publish to Google Cloud Pub/Sub for asynchronous workflows, including:Automated identity lifecycle tasks, • Access review event triggers, • Logging and audit forwarding, • Security anomaly detection, • Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages., • Implement robust event-processing patterns, including retries, idempotency, dead-letter queues, structured logging, and monitoring., • Troubleshoot message-processing failures, data issues, and distributed workflow problems., • Build and maintain Terraform modules for IAM, API services, Pub/Sub topics, workloads, and permissions., • Automate the deployment and validation of identity and access configurations through CI/CD pipelines., • Implement automated testing for IAM policies, APIs, integrations, and event-driven workflows., • Support secure and repeatable deployment practices across cloud environments., • Troubleshoot identity, access, API, and event-processing issues across distributed systems., • Provide technical guidance on secure API design, IAM best practices, identity workflows, and cloud security., • Work with security teams during audits, compliance reviews, vulnerability assessments, and incident investigations., • Collaborate with engineering, operations, architecture, DevOps, and third-party technology teams., • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field., • Proven experience in application development, IAM engineering, cloud development, or identity platform engineering., • Strong programming experience in Python, Go, or Node.js., • Hands-on experience designing and deploying cloud-native APIs using Cloud Run, Cloud Functions, GKE, or comparable services., • Strong experience with Google Cloud Platform and Google Cloud Pub/Sub., • Deep understanding of event-driven architectures, asynchronous processing, and workflow automation., • Strong knowledge of OAuth 2.0, OIDC, JWT, SAML, and identity federation patterns., • Experience with identity orchestration platforms such as Auth0 Actions, Okta Workflows, WorkOS, SlashID, or equivalent platforms., • Proficiency in Terraform or an equivalent Infrastructure-as-Code tool., • Experience with API gateways, reverse proxies, service mesh technologies, or cloud-native networking., • Understanding of API security, authentication, authorization, token validation, and secure service-to-service communication., • Experience implementing retries, idempotency, dead-letter queues, structured logging, monitoring, and observability., • Strong analytical, debugging, root-cause analysis, communication, and stakeholder-management skills., • Experience working in Agile and fast-paced technology environments., • Experience with React or full-stack application development., • Google Professional Cloud Security Engineer or Google Professional Cloud Architect certification., • Experience with Okta, Microsoft Entra ID/Azure AD, Ping Identity, or other identity providers., • Familiarity with Kubernetes, GKE RBAC, workload identity, and containerized services., • Experience with Google Secret Manager, HashiCorp Vault, or other secrets-management platforms., • Knowledge of SOC 2, ISO 27001, PCI DSS, HIPAA, or comparable compliance frameworks., • Experience working in banking, financial services, or another regulated environment #J-18808-Ljbffr

As a Senior Architect in Private Cloud, you’ll provide hands‑on technical leadership across private cloud platform, shaping and improving our virtualisation, container and Kubernetes capabilities, and enabling resilient, secure, high-performing services (including Kafka‑based event streaming and microservices platforms). Reporting to the Head of Private Cloud, you’ll partner closely with Product Owners, architects and engineering teams across CTO to turn strategy into practical, well‑engineered outcomes. • Architectural design decisions in line with Cloud Strategy, • Set engineering direction for private cloud capabilities spanning virtualisation, containers, Kubernetes, Kafka/event streaming, and microservices enablement., • Act as a senior technical authority, review designs, challenge assumptions, and ensure solutions are supportable, secure, and cost-effective., • Define and promote engineering standards, reference architectures, patterns and guardrails (think: paved roads, not speed bumps)., • Lead the end-to-end design and evolution of private cloud platform components (compute, storage, networking, orchestration, platform services)., • Drive consistent platform capabilities across environments (dev/test/prod), improving reliability, scalability, performance and operability., • Influence platform roadmaps with Product Owners; translate business and technology needs into actionable engineering plans., • Own key decisions around Kubernetes platform design: cluster architecture, multi-tenancy, ingress, service mesh (where applicable), policy, secrets, observability, upgrade strategies, and workload onboarding., • Establish repeatable deployment patterns using GitOps/CI/CD, configuration management, and automation‑first approaches., • Kafka & event-driven platforms, • Provide technical leadership on Kafka platform usage and enablement (topic design patterns, partitioning strategy, resiliency, schema governance, security, monitoring and capacity planning)., • Partner with architects and service teams to adopt event-driven patterns safely and consistently., • Coach teams on microservices design, domain boundaries, API/event contracts, resiliency patterns, and operational readiness., • Improve developer experience through templates, golden paths, self‑service capabilities, and clear documentation., • Embed security‑by‑design and operational excellence: hardening, vulnerability management, identity and access controls, data protection, and auditability., • Work as a bridge between Product, Architecture and Engineering—getting alignment without boiling the ocean., • Communicate complex technical topics clearly to mixed audiences; write crisp design docs and influence decision forums., • Reports to: Head of Private Cloud, • Works closely with: Product Owners, CTO Architects, Platform/Infrastructure Engineering, Application Engineering teams, Cyber Security, Operations/SRE, and relevant governance forums., • Proven experience as an Architect / Engineer / Lead Engineer / Senior Staff Engineer (or equivalent) in large-scale, regulated, enterprise environments., • Strong background in private cloud / platform engineering, including solid depth in at least two of: Virtualisation technologies (e.g., VMware or equivalent), Containers & Kubernetes (cluster operations, upgrades, networking, multi‑tenancy, policy), Kafka/event streaming platforms (architecture, operations, governance), • Strong engineering fundamentals: distributed systems, networking concepts, performance tuning, fault tolerance and capacity planning., • Automation mindset with experience in Infrastructure as Code and CI/CD practices (tooling can vary)., • Strong operational and risk awareness: security controls, change management, and production readiness practices., • Service mesh, API gateways, secrets management, policy‑as‑code., • Observability platforms (metrics/logs/traces) and practical incident leadership., • Experience building platform as a product capabilities (service catalogue, self‑service, developer portals)., • Experience with multi‑region / active‑active design considerations and resilience testing., • We Value Difference: welcomes challenge, encourages diverse views, and makes space for quieter voices in technical discussions., • We Succeed Together: builds strong partnerships across Product, Architecture and Engineering to deliver shared outcomes., • We Take Responsibility: makes clear trade‑offs, owns decisions, and reduces operational and security risk proactively., • We Get It Done: drives pragmatic outcomes, removes blockers, and raises engineering quality while moving at pace., • Faster, safer onboarding of workloads to the private cloud through repeatable patterns and self‑service capabilities., • Improved platform stability and performance with measurable reliability outcomes (SLOs, reduced incidents, faster recovery)., • Clear, adopted standards for Kubernetes, Kafka and microservices usage across CTO engineering teams., • Stronger collaboration across Product/Architecture/Engineering with transparent roadmaps and well‑governed technical decisions. #J-18808-Ljbffr

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better.We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands. Anticipated Contract End Date/Length: December 25, 2026, with potential to extend Work Setup: Hybrid (3 days per week in office, 40% remote) Clearance Required: BPSS eligibility Our client in the Information Technology and Services industry is looking for a Senior Architect in Private Cloud to provide hands-on technical leadership across a private cloud platform, shaping and improving virtualisation, container, and Kubernetes capabilities while enabling resilient, secure, and high-performing services, including Kafka-based event streaming and microservices platforms. Report to the Head of Private Cloud and partner closely with Product Owners, architects, and engineering teams to translate cloud strategy into practical, well-engineered outcomes. Provide senior technical authority across platform architecture, engineering standards, security, operational excellence, and platform evolution. What you will do: • Make architectural design decisions aligned with the Cloud Strategy., • Set engineering direction for private cloud capabilities spanning virtualisation, containers, Kubernetes, Kafka/event streaming, and microservices enablement., • Act as a senior technical authority by reviewing designs, challenging assumptions, and ensuring solutions are supportable, secure, and cost-effective., • Define and promote engineering standards, reference architectures, patterns, and guardrails that enable consistent delivery., • Lead the end-to-end design and evolution of private cloud platform components, including compute, storage, networking, orchestration, and platform services., • Drive consistent platform capabilities across development, test, and production environments to improve reliability, scalability, performance, and operability., • Influence platform roadmaps with Product Owners and translate business and technology needs into actionable engineering plans., • Own key decisions for Kubernetes platform design, including cluster architecture, multi-tenancy, ingress, service mesh where applicable, policy, secrets, observability, upgrade strategies, and workload onboarding., • Establish repeatable deployment patterns using GitOps, CI/CD, configuration management, and automation-first approaches., • Provide technical leadership for Kafka platform usage and enablement, including topic design patterns, partitioning strategy, resiliency, schema governance, security, monitoring, and capacity planning., • Partner with architects and service teams to adopt event-driven patterns safely and consistently., • Coach teams on microservices design, domain boundaries, API and event contracts, resiliency patterns, and operational readiness., • Improve developer experience through templates, golden paths, self-service capabilities, and clear documentation., • Embed security-by-design and operational excellence through hardening, vulnerability management, identity and access controls, data protection, and auditability., • Bridge Product, Architecture, and Engineering teams to establish alignment and deliver pragmatic outcomes., • Communicate complex technical topics clearly to mixed audiences and produce concise design documentation for decision forums., • Build strong partnerships across Product, Architecture, Engineering, Cyber Security, Operations/SRE, and relevant governance forums., • Make clear technical trade-offs, own decisions, and proactively reduce operational and security risks., • Drive pragmatic outcomes, remove blockers, and raise engineering quality while maintaining delivery pace., • Support faster and safer workload onboarding through repeatable patterns and self-service capabilities., • Improve platform stability and performance through measurable reliability outcomes, including SLOs, reduced incidents, and faster recovery., • Establish and promote clear standards for Kubernetes, Kafka, and microservices usage across engineering teams., • Strengthen collaboration across Product, Architecture, and Engineering through transparent roadmaps and well-governed technical decisions., • Proven experience as an Architect, Engineer, Lead Engineer, Senior Staff Engineer, or equivalent within large-scale, regulated, enterprise environments., • Strong background in private cloud and platform engineering, with solid depth in at least two of the following: virtualisation technologies such as VMware or equivalent; containers and Kubernetes, including cluster operations, upgrades, networking, multi-tenant, and policy; or Kafka/event streaming platforms covering architecture, operations, and governance., • Strong engineering fundamentals across distributed systems, networking concepts, performance tuning, fault tolerance, and capacity planning., • Hands-on automation mindset with experience in Infrastructure as Code and CI/CD practices, with tooling adaptable to the environment., • Strong operational and risk awareness, including security controls, change management, and production readiness practices., • Experience with service mesh, API gateways, secrets management, or policy-as-code is desirable., • Practical experience with observability platforms covering metrics, logs, and traces, together with incident leadership capabilities., • Experience building "platform as a product" capabilities such as service catalogues, self-service solutions, or developer portals., • Familiarity with multi-region or active-active architecture considerations and resilience testing., • Ability to welcome technical challenge, encourage diverse perspectives, and create space for different voices in technical discussions., • Strong partnership and influencing skills across Product, Architecture, Engineering, Cyber Security, and Operations teams., • Ability to make clear trade-offs, take ownership of technical decisions, and proactively address operational and security risks., • Pragmatic, delivery-focused approach with the ability to remove blockers and improve engineering quality at pace. All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. #J-18808-Ljbffr

Whitehall Resources are looking for a Service Desk Architect. This role is hybrid working with 3 days per week onsite in Sheffield, and the remainder remote working, for an initial 6 month contract. *INSIDE IR35* • Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment., • Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance., • Define the Service Desk target operating model, architecture standards, and transformation roadmap., • Design scalable, resilient, and secure support services aligned to business and technology strategies., • Define support tiers, escalation models, service boundaries, and operational governance., • Design and maintain accountability frameworks across:, • Service Desk (L1), • Application Support, • Infrastructure & Network Teams, • Security Operations, • Third-Party Suppliers, • Service and Business Owners, • Develop RACI matrices, escalation paths, and supplier operating models., • Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance., • Define end-to-end operational data flows across:, • ServiceNow / ITSM platforms, • CMDB, • Monitoring and Event Management tools, • IAM platforms, • Endpoint Management solutions, • Security platforms, • Cloud environments, • Business applications, • Design integrations that improve automation, service visibility, reporting, and operational efficiency., • Establish data ownership, governance, lineage, and data quality controls., • Eliminate operational silos and improve end-to-end service observability., • Design service integration frameworks across multiple suppliers and internal support teams., • Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models., • Support service transitions, operational readiness, and continual service improvement initiatives., • Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction., • Drive improvements in user experience and operational efficiency through automation., • 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services., • Experience within SIAM / multi-supplier environments., • Expertise in shared responsibility models and service ownership frameworks., • Strong understanding of operational data flows, service integration, and governance., • Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models., • Excellent stakeholder management and communication skills., • Experience within Financial Services or highly regulated environments preferred., • Experience working with global banking organisations., • Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. #J-18808-Ljbffr

Job Title: Lead Technical Architect Pay up to £75,026 - £96,683 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Shape the future of one of Europe's largest digital transformation programmes. Are you passionate about designing modern, scalable, and secure technology solutions that make a real difference to millions of people? We're looking for talented Lead Technical Architects to play a pivotal role in defining and delivering architecture for critical digital services across DWP Digital. Working within a complex and evolving technology landscape, you'll help shape strategic technology decisions that support some of the UK's most important public services. As a Lead Technical Architect, you'll collaborate with multidisciplinary teams, senior stakeholders, and architecture communities to design innovative solutions, provide expert technical leadership, and influence technology direction across major programmes and products. You'll be responsible for driving solution design, ensuring architectural integrity and governance, and helping teams deliver secure, resilient, and user-centred services at scale. This is an exciting opportunity to tackle complex technical challenges, shape enterprise-wide technology choices, and contribute to services that support millions of citizens every day. Join us and help build the digital services of the future. What skills, knowledge and experience will you need? Proven expertise in designing enterprise-scale architectures across cloud, on-premises and hybrid environments, encompassing networking, security, infrastructure, applications, data and integration services. Ability to apply architectural principles, patterns, standards, technology roadmaps and industry best practices to deliver scalable, secure and future-ready solutions. Proven experience providing architectural leadership across Agile, Waterfall and hybrid delivery environments, guiding solutions from discovery and design through to deployment and live service. Capability in translating complex business requirements into robust technical architectures, with clear traceability, stakeholder engagement and influence over technology decisions. Proficiency in architecture modelling and solution design, using recognised frameworks, techniques and tools to communicate complex concepts to both technical and non-technical audiences. Proven experience designing microservices, API-led and event-driven architectures, applying modern integration patterns, messaging and data streaming approaches to deliver resilient, high-performing digital services at scale. You and your role As Lead Technical Architects, you'll be responsible for shaping and governing technology solutions across major digital programmes - that means providing architectural leadership, influencing strategic decisions and driving the adoption of modern technologies and best practices. You'll work with senior stakeholders across DWP, influencing technology decisions, building consensus on architectural approaches, and ensuring solutions deliver the greatest value for users and the business. You'll be empowered to identify opportunities to modernise services and drive digital transformation. You'll use architectural best practice, emerging technologies and industry standards to solve complex business challenges. This is a role where your technical leadership and your ability to communicate complex information across different teams, programmes and business areas will ensure the solutions DWP are building are scalable, secure, resilient and fit for the future. You'll be a senior member of the architecture community here. You'll mentor and support other architects, sharing knowledge, promoting best practice and helping teams understand how their work contributes to wider organisational goals and strategic outcomes. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Up to £96,683. A salary of £75,026 plus a Government Digital and Data Allowance of up to £21,657, subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application TPBN1_UKTJ

As part of our Group AI Team, we are scaling our internal capabilities to deliver cutting-edge, production-grade AI solutions across our global operations. We are establishing an "Agentic Factory" - a dedicated, high-velocity delivery team focused on designing, building, and deploying genAI & ML solutions, multi-agent workflows, and automation systems to solve complex business problems. The primary goals of the team include: ? Leading the technical design and architecture of AI solutions, in addition to building and running an AI platform to deliver business-specific Use Case solutions. ? Collaborating with the Data Platform to team in ingesting and transforming data from multiple systems, modeling data, and engineering data marts to create reusable data assets, including developing and implementing machine learning models, genAI, and Agentic AI. ? Creating an operating a company wide agentic AI solution platform to help scale up AI capabilities across all functions and regions. ? Building AI models and a data science platform that enables Rentokil to derive significant value from AI, from machine learning to gen AI and beyond, and ensuring the quality and reliability of AI solutions deployed on the platform. ? Support, govern and enable company-wide adoption of emerging AI technologies. Purpose of the role We are seeking a pragmatic, highly technical individual to lead the engineering efforts within our Agentic Factory. Sitting directly alongside our AI Delivery Manager and AI Product Owner, you will bridge the gap between business requirements and technical execution. Together with the AI & Data Architect, you will provide architectural oversight, defining engineering best practices, and mentoring a talented team of AI engineers & Data Scientists, while remaining hands-on enough to solve complex engineering bottlenecks; You will support Use Case Design and feasibility assessments, ensuring opportunities explored are achievable and scalable. You will support the Head of Engineering as the execution arm for AI responsibilities, extending your focus beyond the AI team to support and enable other IT teams across the organisation. Responsibilities Technical Leadership & Engineering ? Design Agentic Systems: Design and scale robust, secure, and production-ready multi-agent workflows, orchestrations, and advanced RAG architectures, in collaboration with Enterprise Architecture principles. Drive delivery by designing and building agentic solutions, spanning from piloting to full implementation ? Define Engineering Excellence: Establish strict coding standards, code review processes, testing frameworks, and evaluation metrics for generative AI applications. Support and strictly enforce the standards set by the Head of Engineering and Technical Architect ? Cloud & Platform Integration: Partner closely with our GCP and Data Engineering teams to build seamless LLMOps/MLOps CI/CD pipelines, ensuring scalable and cost-effective model deployment via Vertex AI and containerized environments. Take ownership of building and maintaining robust LLMOps pipelines. ? AI Safety & Guardrails: Implement robust evaluation frameworks, latency monitoring, and automated guardrails to ensure enterprise-grade safety, security, and compliance. ? AI Safety & Guardrails: Implement robust evaluation frameworks, latency monitoring, and automated guardrails to ensure enterprise-grade safety, security, and compliance. ? Internal AI Enablement & Prompt Lifecycle: Manage the engineering workflows, CI/CD pipelines, version control, and evaluation frameworks for internal developer-facing AI assets, including prompt libraries and automated testing agents. Team Mentorship & Delivery ? Grow the team: Act as a technical mentor to a team of intermediate and junior AI Engineers, fostering a culture of continuous learning, clean code, and agility. ? Pragmatic Delivery: Collaborate with the AI Product Owner and Business Analysts to translate abstract business use cases into structured, achievable technical sprints. ? Drive MVP to Production: Shift the team's focus from sandboxed proof-of-concepts (PoCs) to reliable, resilient applications deployed to production for global users, leading AI engineering for AI team solutions and actively supporting junior engineers through this transition. Evolve AI Maturity ? Support the company's evolving AI strategy, providing an expert voice on Use Case identification, platform identification and tool selection. ? Advise the AI portfolio Lead in scaling impact and AI capability across the company, beyond the Group AI Team. ? Stay up to date on market trends, new opportunities, and the changing landscape of AI technologies. Requirements Experience AI Orchestration & Development: Expert-level experience building complex LLM-powered systems and multi-agent workflows using frameworks like LangGraph, LangChain, AutoGen, or ADK. Artificial Intelligence & Machine Learning: Deep practical understanding of machine learning algorithms, natural language processing (NLP) techniques, and the optimization of large language models for enterprise deployment. Data Engineering & Cloud Computing: Strong proficiency in designing optimized ELT/ETL pipelines and managing data lake/data warehouse architectures. Hands-on experience with Google Cloud Platform (GCP) services including Vertex AI, BigQuery, Cloud SQL, and Google Cloud Storage (GCS). MLOps/LLMOps Pipelines: Proven track record of architecting pipelines for model deployment, performance tracking, hyperparameter tuning, and containerized workflows using Docker and Kubernetes (GKE/Vertex AI Pipelines). Team Leadership & Mentorship: Extensive experience leading technical delivery, defining engineering milestones, running code reviews, and successfully mentoring junior or intermediate engineering talent. Knowledge & Skills Autonomy: Works with high autonomy under broad strategic guidance. Accountable for defining and meeting technical, architectural, and delivery goals, establishing milestones, and assigning tasks. Influence: Exerts major technical influence across the organization, partners, and peers. Partners with cross-functional business and product leaders, making key architectural decisions that affect budgets, timelines, and scalability. Complexity: Manages diverse, highly complex, and unpredictable technical challenges. Uses fundamental engineering principles to connect cutting-edge AI research with practical enterprise software. Business Skills: Advises executives on AI trends, risks, and tools. Bridges the gap between technical developers and business teams, showcasing strong leadership, creativity, and ethical problem-solving. Technical Expertise & Tools: ? Python: Advanced, production-grade proficiency (Pandas, NumPy, FastAPI/Flask) with an absolute focus on writing clean, modular, and highly testable code. ? SQL: Expert querying, database design, partitioning, and optimization strategies for large-scale BigQuery environments. Relevant Qualifications Desirable: ? Google Cloud Certified Cloud Engineer ? Google Cloud Certified Professional Data Engineer / Cloud AI Engineer Degree Qualification or Equivalent: A Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, or a highly quantitative field is desirable; however, a proven track record of architecting and shipping production-grade commercial AI systems is highly valued and may substitute for specific academic credentials. IT HNC/HND courses will also be accepted. Benefits • Competitive salary and bonus scheme, • Hybrid working, • Rentokil Initial Reward Scheme, • 23 days holiday, plus 8 bank holidays, • Employee Assistance Programme, • Death in service benefit, • Healthcare, • Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. JBRP1_UKTJ

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose / summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture • Define the Service Desk target operating model, architecture standards, and transformation roadmap., • Design scalable, resilient, and secure support services aligned to business and technology strategies., • Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: • Service Desk (L1), • Resolver Groups (L2/L3), • Application Support, • Infrastructure & Network Teams, • Security Operations, • Cloud Providers, • Third-Party Suppliers, • Service and Business Owners, • Develop RACI matrices, escalation paths, and supplier operating models., • Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: • ServiceNow / ITSM platforms, • CMDB, • Monitoring and Event Management tools, • IAM platforms, • Endpoint Management solutions, • Security platforms, • Cloud environments, • Business applications, • Design integrations that improve automation, service visibility, reporting, and operational efficiency., • Establish data ownership, governance, lineage, and data quality controls., • Eliminate operational silos and improve end-to-end service observability. Service Integration & Governance • Design service integration frameworks across multiple suppliers and internal support teams., • Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models., • Support service transitions, operational readiness, and continual service improvement initiatives., • Automation & AI, • Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction., • Drive improvements in user experience and operational efficiency through automation. Essential Experience • 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services., • Strong experience designing enterprise-scale Service Desk operating models., • Experience within SIAM / multi-supplier environments., • Expertise in shared responsibility models and service ownership frameworks., • Strong understanding of operational data flows, service integration, and governance., • Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models., • Excellent stakeholder management and communication skills., • Experience within Financial Services or highly regulated environments preferred., • Preferred, • Experience working with global banking organisations., • Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. #J-18808-Ljbffr

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. • Define the Service Desk target operating model, architecture standards, and transformation roadmap., • Design scalable, resilient, and secure support services aligned to business and technology strategies., • Define support tiers, escalation models, service boundaries, and operational governance. Design and maintain accountability frameworks across: • Service Desk (L1), • Resolver Groups (L2/L3), • Application Support, • Infrastructure & Network Teams, • Security Operations, • Cloud Providers, • Third-Party Suppliers, • Service and Business Owners Develop RACI matrices, escalation paths, and supplier operating models. Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Define end-to-end operational data flows across: • ServiceNow / ITSM platforms, • CMDB, • Monitoring and Event Management tools, • IAM platforms, • Endpoint Management solutions, • Security platforms, • Cloud environments, • Business applications Design integrations that improve automation, service visibility, reporting, and operational efficiency. Establish data ownership, governance, lineage, and data quality controls. Eliminate operational silos and improve end-to-end service observability. • Design service integration frameworks across multiple suppliers and internal support teams., • Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models., • Support service transitions, operational readiness, and continual service improvement initiatives., • Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction., • Drive improvements in user experience and operational efficiency through automation., • 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services., • Strong experience designing enterprise-scale Service Desk operating models., • Experience within SIAM / multi-supplier environments., • Expertise in shared responsibility models and service ownership frameworks., • Strong understanding of operational data flows, service integration, and governance., • Hands‑on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models., • Excellent stakeholder management and communication skills., • Experience within Financial Services or highly regulated environments preferred., • Experience working with global banking organisations., • Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website #J-18808-Ljbffr

Join to apply for the Head of Portfolio & Accountability Management, Cybersecurity role at HSBC. 4 days ago – Be among the first 25 applicants. At HSBC, you can take your career to the next level with opportunities, support and rewards that enable you to stand out and fulfil your potential. HSBC is one of the world's largest banking and financial services organisations, operating in 64 countries and territories, and we aim to be where the growth is, enabling businesses to thrive and economies to prosper. We are currently seeking an experienced professional to join our team in the role of Head of Portfolio & Accountability Management, Cybersecurity. The GCIO COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless run of the GCIO business to exceptionally high standards. This role sits within the Portfolio & Accountability Management pillar, which is responsible for leading an effective portfolio governance, oversight and reporting capability for the Cybersecurity portfolio, whilst driving accountability to ensure that the GCIO book of work is executed on time and to the highest of quality. • Accountable for overall delivery aligned to GCIO outcomes, • Establish and maintain an effective governance and oversight capability, including portfolio steering meetings, working groups and clear escalation paths to the Cybersecurity Leadership Team, • Support Cybersecurity in ensuring technology deliverables are funded, resourced and prioritised (e.g. to align capacity and demand), • Ensure that the Ops Director, Cybersecurity and the CISO are fully briefed of programme statuses, • Hold programme delivery managers to account through challenge sessions to ensure issues are remediated quickly and efficiently, • Actively seek early warning indicators that programmes may be going off‑track and determine appropriate resolution paths, • Quality assure the delivery structures of portfolio programmes (e.g. appropriate governance, use of tooling, number and phasing of programme milestones), • Accountable for application of data & tooling standards, change framework adherence and compliance with change execution controls within the PAM community, • Provide central PAM team with status updates to facilitate reporting, and escape issues requiring management attention, • Regularly review and report upon thematic risks & issues, and raise issues in the strategic tooling where appropriate, • Collaborate with the central PAM team to adopt best practices and tooling, and seek to develop & nurture the PAM community, • Establish strong collaboration with 2LOD and 3LOD through regular meetings to ensure programme execution expectations are aligned, • Drive appropriate use of the execution effectiveness tooling and processes where programmes have been triggered, • Ownership and delivery of strategic planning cycles across change portfolios to ensure financial investment decisions support Technology strategy, risk appetite and align to HSBC strategy and future business / customer needs., • Support Head of Change Execution on the annual Financial planning process, • Leadership on Customer Allocation Methodology for Cyber, managing and resolving queries, producing Customer focussed Cyber communications/packs to demonstrate value for money of Cyber services., • Ensure accurate financial management of governed targets, forecast and actuals in collaboration with Cyber COO Finance team and execution teams, • Manage spend to be in line with targets, run rate analysis, and actively challenge forecast accuracy, • Ensure programme suppliers (e.g. GBGFs) have correct interlock of budget in place, keeping within overall targets, • Manage the process for changes to targets and quarterly tollgates, • Management and tracking of capitalisation submissions, • Maintain the Cybersecurity structures and hierarchies in our strategic tool – Clarity, across the portfolio, ensuring any legacy structures for Cybersecurity are archived and the hierarchy supports the current Change the Bank portfolio, • Accountable for investment case submission into Clarity in line with Group timelines. Provide oversight and support on suitable OKRs, liaising with Architect to ensure alignment with FSA, • Support Cybersecurity to agree the set of Strategic and Delivery Business Cases required for Cybersecurity in collaboration with the execution teams, • Oversee technology inputs to Business Case completion and submission across Cybersecurity and ensure adherence to group standards., • Ensure successful NFR completion across all portfolio initiatives where applicable, • Active and engaged member of the Cybersecurity Operations Director leadership team, • Active leadership and mentoring of Leads under the PAM Pillar (Metrics/ Finance and Delivery Leads), • Lead and manage GBGF Portfolio & Accountability Management team of 4 FTE (2 direct reports), • Demonstrable experience in managing significant financial and resource plans, organisational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations, • Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks; other industries will be considered, • Strong understanding of Technology operational management requirements for banks and knowledge of the external environment – regulatory, political, competitor and market, • Strong analytical and problem‑solving skills, with the ability to synthesize complex information and make data‑driven decisions to drive business outcomes, • Ability to translate technology strategy and align and manage accountabilities accordingly, • Deep financial and commercial awareness, • Ability to manage and mitigate operational risk effectively, • Ability to develop and maintain long‑term relationships with highly critical stakeholders internally Location: Sheffield, United Kingdom. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter gender, ethnicity, disability, religion, sexual orientation or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk. Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500 #J-18808-Ljbffr

A senior strategic architecture role defining the enterprise architecture for Cybersecurity's data capabilities, platforms, and governance services. You'll translate Cybersecurity strategy into coherent business, data, and technology architectures and roadmaps — turning security telemetry into trusted, governed, reusable data products and decision-grade insight across the function. • Define target-state architectures, capability models, and transition roadmaps for Cybersecurity's data domain, • Set data strategy, architecture, and governance standards for global big data services and shared data products, • Provide architectural authority and assurance across major decisions and investment priorities, • Align Cybersecurity functions, central data/technology teams, platform owners, and delivery programmes, • Identify capability gaps, duplication, and technical debt; build cases for consolidation or investment, • Mentor solution architects and design engineers, • Extensive enterprise architecture experience in a large, complex, regulated organisation (business, data, application, technology), • Proven track record translating strategy into capability models and sequenced roadmaps, • Strong data strategy/architecture/governance experience for enterprise-scale data services, • Deep cybersecurity domain knowledge — risk, controls, regulatory obligations, and how trusted data enables detection and response, • Strong grasp of large-scale data platforms, cloud/on-prem tech, integration, lineage, quality, and access control, • Exceptional communication skills, confident engaging executives, design authorities, and senior technical leaders Ideal for: a senior architect who can operate at strategic altitude while staying credible on the technical detail, and who thrives aligning multiple functions and programmes around common standards. #J-18808-Ljbffr

Role Title: Application Developer Location: Sheffield (3 days onsite is mandatory) Rate: £400 - £475 We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. • Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events., • Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management., • Build policy-based orchestration workflows for adaptive authentication and contextaware access using industry standards (like OPA)., • Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows., • Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization., • Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services., • Ensure API security, performance, reliability, resilience, and observability. Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: • automated identity lifecycle tasks, • access review event triggers, • logging and audit forwarding, • security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. • Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions., • Automate deployment and validation of identity and access configurations via CI/CD pipelines., • Implement automated testing for IAM policies and API behaviour., • Troubleshoot identity, access, and API workflow issues across distributed systems., • Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows., • Work with security teams during audits, compliance checks, and incident investigations., • Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID), • Strong programming skills in Python, Go, or Node.js for API and microservice development., • Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE)., • Deep understanding of event-driven architectures, Pub/Sub, message processing, and workflow automation., • Strong knowledge of OAuth2, OIDC, JWT, SAML, and identity federation patterns., • Proficiency in Terraform or equivalent IaC tools., • Experience using API gateways, reverse proxies, or service mesh technologies., • Analytical thinker with strong debugging and root‑cause analysis abilities., • Clear communication skills with the ability to collaborate across engineering, security, and operations teams., • Ownership mindset, with a security‑first mentality and attention to detail., • Ability to work in an agile, fast-paced environment., • Full Stack App Development (React), • Google Professional Cloud Security Engineer or Cloud Architect certification., • Experience with additional identity providers (Okta, Azure AD, Ping Identity)., • Familiarity with Kubernetes (GKE RBAC + workload identity)., • Experience using Secret Manager, Vault, or other secrets management tools., • Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA)., • Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands‑on experience. #J-18808-Ljbffr

Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose / summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service Desk (L1) Resolver Groups (L2/L3) Application Support Infrastructure & Network Teams Security Operations Cloud Providers Third-Party Suppliers Service and Business Owners Develop RACI matrices, escalation paths, and supplier operating models. Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: ServiceNow / ITSM platforms CMDB Monitoring and Event Management tools IAM platforms Endpoint Management solutions Security platforms Cloud environments Business applications Design integrations that improve automation, service visibility, reporting, and operational efficiency. Establish data ownership, governance, lineage, and data quality controls. Eliminate operational silos and improve end-to-end service observability. Service Integration & Governance Design service integration frameworks across multiple suppliers and internal support teams. Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models. Support service transitions, operational readiness, and continual service improvement initiatives. Automation & AI Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction. Drive improvements in user experience and operational efficiency through automation. Essential Experience 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services. Strong experience designing enterprise-scale Service Desk operating models. Experience within SIAM / multi-supplier environments. Expertise in shared responsibility models and service ownership frameworks. Strong understanding of operational data flows, service integration, and governance. Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models. Excellent stakeholder management and communication skills. Experience within Financial Services or highly regulated environments preferred. Preferred Experience working with global banking organisations. Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Role Title: Application Developer Location: Sheffield, Work setup: 60% Office 40% Remote Duration: 30/04/2027 Rate - £420 - £473 CONTRACTOR MUST BE ELIGIBLE FOR BPSS MUST BE PAYE THROUGH UMBRELLA We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities 1. Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity lifecycle events. Integrate with Cloud Identity Services, ServiceNow, and internal services to streamline / orchestrate identity provisioning and identity lifecycle management. Build policy-based orchestration workflows for adaptive authentication and context-aware access using industry standards (like OPA).2. API Development Design, build, and secure RESTful APIs and backend services supporting identity, provisioning, and governance workflows. Integrate APIs with our new authentication service for token validation, user sessions, and application-level authorization. Build and document internal SDKs, middleware, and shared libraries for consistent IAM logic across services. Ensure API security, performance, reliability, resilience, and observability.3. API-to-Pub/Sub Event Processing Develop pipelines where API events publish to Pub/Sub for asynchronous workflows such as: o automated identity lifecycle tasks o access review event triggers o logging and audit forwarding o security anomaly detection Build Cloud Functions, Cloud Run microservices, or containerized services to process Pub/Sub messages. Implement robust event-processing patterns including retries, idempotency, DLQs, and structured logging. 4. Automation & Infrastructure as Code Build and maintain Terraform modules for IAM, API services, Pub/Subtopics, workloads, and permissions. Automate deployment and validation of identity and access configurations via CI/CD pipelines. Implement automated testing for IAM policies and API behaviour.5. Support, Troubleshooting & Collaboration Troubleshoot identity, access, and API workflow issues across distributed systems. Provide technical guidance to engineering teams on secure API design, IAM best practices, and identity workflows. Work with security teams during audits, compliance checks, and incident investigations.Required Skills & Experience Technical Expertise Proven experience with modern identity orchestration platforms (Auth0 Actions, Okta Workflows, WorkOS, or SlashID) Strong programming skills in Python, Go, or Node.js for API and microservice development. Experience designing and deploying cloud-native APIs (Cloud Run, Cloud Functions, GKE). Deep understanding of event-driven architectures, Pub/Sub, message processing, and workflow automation. Strong knowledge of OAuth2, OIDC, JWT, SAML, and identity federation patterns Proficiency in Terraform or equivalent IaC tools. Experience using API gateways, reverse proxies, or service mesh technologies.Soft Skills Analytical thinker with strong debugging and root-cause analysis abilities. Clear communication skills with the ability to collaborate across engineering, security, and operations teams. Ownership mindset, with a security-first mentality and attention to detail. Ability to work in an agile, fast-paced environment.Nice-to-Have Full Stack App Development (React) Google Professional Cloud Security Engineer or Cloud Architect certification. Experience with additional identity providers (Okta, Azure AD, Ping Identity). Familiarity with Kubernetes (GKE RBAC + workload identity). Experience using Secret Manager, Vault, or other secrets management tools. Knowledge of compliance frameworks (SOC2, ISO 27001, PCI, HIPAA). Education * Bachelor's degree in computer science, Engineering, Information Security, or equivalent hands-on experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website