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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Contract Fire Risk Assessor Long-Term Contract Opportunity | £300-£375 Per Day | Home-Based & Regional Work ATK Solutions is working with a specialist building compliance consultancy seeking a Contract Fire Risk Assessor to support a growing portfolio of residential properties across the UK. This is a genuine long-term contract opportunity, providing ongoing work year after year with a guaranteed pipeline of projects. The role offers flexible home-based working, regional site visits, and access to a state-of-the-art fire risk assessment software platform, allowing assessors to efficiently complete and submit reports. The Role As a Contract Fire Risk Assessor, you will undertake Fire Risk Assessments across a variety of residential properties, providing practical fire safety advice and ensuring assessments are completed in line with current legislation, guidance and industry best practice. Key Responsibilities Undertake Fire Risk Assessments across residential property portfolios Carry out site inspections and provide practical fire safety recommendations Deliver clear and compliant fire risk assessment reports Identify solutions to fire safety and compliance issues Liaise directly with clients and stakeholders on fire safety matters Provide competent fire safety advice in line with current legislation and guidance Support the preparation of fire safety documents, policies and procedures Keep up to date with changes to legislation, standards and best practice Requirements To be successful in your application, you must have: Tier 2 (Intermediate) or Tier 3 (Advanced) Fire Risk Assessor registration Proven experience carrying out Fire Risk Assessments on residential properties Strong understanding of current fire safety legislation and guidance Excellent report-writing and communication skills The ability to work independently and manage your own workload A professional and client-focused approach The ability to successfully pass a technical competency interview Available three days per week on site What's on Offer? Day rate of £300-£375, depending on experience Long-term contract with ongoing guaranteed work year after year Home-based working with regional site visits Flexible working arrangements Access to a market-leading fire risk assessment reporting system Established annual programme of work with excellent contract longevity Opportunity to work with recognised housing providers and residential property clients PAYE Option Available For individuals who would prefer a permanent position, our client is also offering PAYE opportunities. The package includes: Salary of £50,000-£57,500 per annum Paid professional memberships Private healthcare insurance Business mileage and expenses paid for travel to and from site Flexible working arrangements * Ongoing training and career development opportunities If you are a Tier 2 or Tier 3 Fire Risk Assessor looking for a secure long-term opportunity with guaranteed work, flexible working, and excellent earning potential, please contact Alan Atkinson for a discussion and submit your CV outlining your fire risk assessment experience. JBRP1_UKTJ

We are currently working with a nationwide roadside assistance and vehicle repair provider who are looking to recruit Mobile Vehicle Technicians to join their growing team. Location: Bath and Surrounding Areas Salary: £40170 basic salary, with OTE of up to £52000 per annum This is an excellent opportunity for an experienced Vehicle Technician looking for a varied role outside of the traditional workshop environment. As a Mobile Vehicle Technician, you'll work independently, attending a wide range of vehicle faults and repairs while providing excellent customer service. Your day will begin from your nearest designated parts supplier and finish when you return home, meaning your commute is included as part of your working day. • Excellent career progression and development opportunities, • Free breakdown cover for your household, • Healthcare and wellbeing benefits, • Ongoing support from a dedicated Technical Team, • Fully equipped, state-of-the-art company vehicle, • Comprehensive training and support We are keen to speak with Vehicle Technicians who have strong mechanical knowledge and experience diagnosing and resolving vehicle faults. This role is ideal for a Vehicle Technician who enjoys working independently and tackling a variety of technical challenges. Due to the varied nature of the role, you'll encounter a wide range of technical issues, making problem-solving skills and adaptability key. • Full UK Driving Licence, • Level 2 Light Vehicle Maintenance qualification or equivalent as a minimum, • At least 3 years' post-qualification experience, • Strong customer service skills and a professional approach, • Diagnostic and electrical experience would be advantageous but is not essential #J-18808-Ljbffr

Independent Commercial Sales Consultant (m/f/d) – UK Hospitality Market Luxembourg, Home of RAK Porcelain Europe "The UK hospitality tabletop market is changing. Be part of what's next." RAK Porcelain stands for excellence and innovation in the world of high-quality porcelain, which is appreciated in the upscale catering and hotel industry worldwide. Our products combine traditional craftsmanship with state-of-the-art technology to ensure durability, functionality, and aesthetics. As a pioneer in the porcelain industry, we are constantly setting new standards and are committed to sustainability and innovation. At RAK Porcelain, we are proud of our team of dedicated professionals who share our vision and help us create exceptional experiences for restaurateurs and hoteliers around the globe. RAK Porcelain is strengthening its presence in the United Kingdom. We are looking for a commercially driven hospitality professional with strong industry connections and a passion for premium tabletop solutions. As our Independent Commercial Sales Consultant, you will be a pivotal member of our UK Sales team. In this dynamic role, you will collaborate with our European Sales Team and all our departments based in Luxembourg. If you have been affected by recent changes within the industry—or simply believe you can contribute to the next phase of growth—we would be delighted to hear from you as our new agent. Key Responsibilities • Identify and facilitate new business opportunities within the UK hospitality and foodservice sectors., • Develop and strengthen relationships with distributors, customers, hospitality operators, and industry partners., • Introduce potential customers, distributors, consultants, and commercial partners to RAK Porcelain., • Support brand visibility through attendance at trade fairs, networking events, and industry-related activities., • Provide market insights, commercial feedback, and strategic observations on customer expectations, market trends, and business opportunities., • Share relevant market intelligence to support commercial decision-making., • Coordinate commercially with designated contacts within RAK Porcelain Europe S.A. where appropriate., • Identify and recommend external commercial resources, agents, consultants, distributors, and market support partners., • Participate, when requested, in discussions relating to commercial resource evaluation, onboarding support, and UK market development in a non-binding advisory capacity. Consultancy Status This is an independent consultancy assignment and not an employment position. The successful consultant will: • Operate as a self-employed independent professional., • Be fully responsible for their own taxes, social security, insurance, and legal obligations., • Organise their own working schedule, methods, and business activities with complete autonomy., • Not be subject to employee policies, working hours, paid leave, or employment benefits., • Be free to undertake other business activities, unless otherwise agreed in writing. Skills / Experience • Previous experience in the hotel or catering industry., • Ideally completed studies or completed commercial training., • Excellent communication and negotiation skills., • Ability to work independently and in a team., • Knowledge in MS Office and working with a CRM., • Valid driving licence. What you can expect: • A great team and intensive training so that nothing stands in the way of your sales success at RAK Porcelain, • The opportunity to represent a globally recognised premium tableware brand., • A flexible and autonomous consultancy assignment., • The chance to contribute to the growth of a strategic market., • A collaborative partnership based on expertise, relationships, and commercial success., • An attractive package paired with an annual bonus, company car allowance, as well as smartphone and laptop, • An exclusive agent contract JBRP1_UKTJ

Position Title: Support Worker (Female Only) Location: Bath (BA2) Hourly Rate: £13.00 per hour Hours Per Week: Bank Vacancy Type: Permanent Job Reference: SOLOSHL ABOUT THE ROLE I am 54-year-old woman who lives at home with my assistance dog. I have a condition called Morquio-Brailsford syndrome, which means that I have several complex needs including skeletal dysplasia and respiratory failure. I am looking for a team of Personal Assistants with a caring, patient nature to join my team and get to know me, understand my complex needs and supporting me in my daily life. My condition means that I require support with all aspects of my daily routine and the suitable candidate will need to be able to support me with various tasks throughout the day, these include but are not limited to personal care, meal preparation, feeding, administering of medication and household tasks. I will also need support with my night routine, ensuring a relaxing and calm bedtime routine. I must also wear a CPAP machine overnight to support my breathing. I enjoy art, travel and my home. I am also keen to return to my studies and complete my PhD in Ethics and would love to join my choir again. ABOUT YOU All applicants must be comfortable with dogs, as my assistance dog is essential to my care and is extremely important to me. I am looking for someone who understands my medical problems and can also provide emotional support. I would also like someone who can encourage me to maintain my independence. I do get anxious, so I will need you to reassure me and calm me down when I get stressed. You must be able to demonstrate a high level of professionalism and integrity and respect my home. You will be required to work flexibly, and your working hours will include evenings, weekends and bank holidays. The shift could be up to 24 hours long. BENEFITS In return for your dedication, you'll receive a competitive rate of pay in addition to: 5.6 weeks holiday per year (pro-rata for part-time positions). Company pension scheme after 3 months' service, subject to the scheme rules. Opportunity to join our Cash Back Health Plan, after successful completion of the probation period. Free training and development for all roles. Access to wellbeing and support tools. ‘Star of the Month' rewards. And so much more! SAFER RECRUITMENT All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and are exempt from the provision of the Rehabilitation of Offenders Act 1974. As part of our Safer Recruitment practices, any offer of employment will be conditional pending receipt of satisfactory references (see our Safer Recruitment Policy for more information). SAFEGUARDING COMMITMENT Solo Support Services recognises that everyone has the right to be safe from abuse and neglect. We will actively promote the safety, health and well-being of everyone in our care by fostering an honest, open, caring and supportive climate within the organisation. We believe that safeguarding is everyone's responsibility. Please be advised that decisions regarding applications and employment are made in conjunction with our client. Therefore, applications will be shared with them for consideration. We will anonymise all information provided to us to ensure your data is kept confidential prior to an offer of interview. You can view our privacy policy on our website. TPBN1_UKTJ