SC Cleared Support Engineer - Multiple Hires!
7 days ago
Blackpool
My client are an IT consultancy specialising in all things IT support. Pay Grade/Rate PAY- £25.15 inside/umbrella Short term contracts set to start in Jan 26 Location: Blackpool, Telford or Lincoln This role does require SC Clearance Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport, Must join the OOH rota and standby, must have a full clean driving licence - 2 year+ experience in a PC field service environment or PC field Workshop environment Accredited or willing to go through HP & Dell - Desktop and Laptop training