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YOUR MISSIONS : • The Chief host will be a representative of the restaurant. Responsible to build and develop relationships with guests visiting the restaurants, local Parisian residents, international guests and regular guests to drive customer loyalty and maximize revenues. • The Chief host will act as a ‘salesperson’, encouraging return customers, capturing new business and communicating any special requests and needs of guests to the restaurant management team. • The Chief host will demonstrate a deep knowledge and passion for the brand they represent and play an active role in building and managing the guest database. Key duties and Responsabilities: • Assist the Restaurant General Manager and the service colleagues to deliver exceptional standards of service and proactively build relationships with guests throughout the property, with the local community and beyond. • Welcome and interact with guests to ensure their every need is accommodated and communicated with the team. • Always exceed guests’ expectations • Become a master of guest recognition and implement initiatives to capture repeat customers and new business. • Take ownership over the guest database ensuring it is regularly updated and utilized to communicate upcoming marketing activity and use as a proactive tool to capture all potential business. • Work closely and communicate with the experience managing team to ensure guest’s needs are effectively communicated to management and all colleagues on the floor. • Actively listen and respond positively to guest questions, concerns and feedback. Support to resolve issues and follow up personally to ensure challenges are overcome. • Maintain exceptional standards of presentation and personal hygiene. • Thorough knowledge of the resort and all facilities and offerings including but limited to on-going promotions, special events, etc. • Training and development of the experience managing team. • Any other duties as assigned. • Provide guests with menus
The Dally is a neighborhood members lounge & space in the heart of Islington. Set over three floors, The Dally’s diverse space advocates laid-back dining and drinking. “Member events, light lunches to intimate dinners, space to focus, bars for all occasions, spacious lounges, private dining, al fresco cocktails, partnership perks, bring guests, bring your dog, be yourself…” The Dally will be serving modern European dishes, using sustainable, seasonal and wherever possible, locally sourced ingredients. We are looking for enthusiastic, talented and energetic people to build a fantastic team. We are recruiting for all roles: Assistant General Manager, Floor Managers, Chefs, Waiters, Runners, Bartenders, Barbacks and Hosts. If you have experience within members club, hotels or restaurants and you thrive within elite environments then we would love to hear from you!!!