Operations Manager
hace 4 días
York
Operations Manager (Assistant Captain) - Moxy York This position is based on a full time contract. Gross salary - £competitive Were looking for someone who doesnt just manage from behind a screen. This is a hands-on leadership role where youll live and breathe the MOXY vibe - rolling up your sleeves, jumping on the floor with your team, and setting the pace from the front. Whether it's handling a guest complaint, working the bar, or clearing a table during a busy breakfast, you're the one leading by example. If youre the kind of person who thrives in the buzz of the lobby, not the silence of the back office - we want to meet you. Main Tasks and responsibilities • Supports the General Manager in all aspects of the management of the hotel, • Customer service, guest relations and creating positive guest experiences, • Recruits and develops a team that delivers excellent service the Moxy way, • Ensure a profitable hotel operation in line with company goals, • Manage the team effectively and enforce company policies, • A...