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Overview We are seeking an experienced Resolutions & Recoveries Specialist to join a growing finance team within a fast-paced financial services environment. This role focuses on managing a portfolio of defaulted, over-term, and high-risk loans, with responsibility for delivering effective recovery strategies while minimising financial exposure. This is a high-impact position suited to candidates with strong analytical skills, commercial awareness, and experience in recoveries, collections, or credit risk. Key Responsibilities Portfolio Management • Manage a portfolio of defaulted, over-term, and high-risk loan cases • Assess borrower financial positions, security, and overall recoverability • Monitor case progress, ensuring timely resolution of accounts Recovery Strategy & Analysis • Evaluate and recommend appropriate exit strategies (e.g. refinance, asset sale, development completion) • Conduct cost-benefit analysis on recovery options, including enforcement and settlement strategies • Analyse potential shortfalls and recommend further recovery actions • Prepare structured recovery strategy reports for senior stakeholders Stakeholder & Case Coordination • Liaise with solicitors, valuers, insolvency practitioners, and other third parties • Monitor legal proceedings, asset disposals, and associated timelines • Coordinate recovery processes to ensure efficient case progression Reporting & Compliance • Produce regular reporting, forecasts, and management information (MI) • Maintain accurate and audit-ready case records • Track and control recovery-related costs to maximise returns • Ensure all activities align with internal policies and risk appetite Skills & Experience Required • Proven experience in recoveries, collections, credit control, or financial services • Strong analytical and financial assessment skills • Experience managing complex caseloads within a fast-paced environment • Excellent organisational and time management abilities • Strong communication and stakeholder management skills • Proficiency in Microsoft Excel and data analysis Desirable Experience • Experience with delinquent accounts and recovery strategies • Background in short-term or specialist lending • Exposure to legal processes, insolvency, or enforcement • Experience working to recovery targets and KPIs Personal Attributes • Proactive and solutions-focused approach • Strong problem-solving and decision-making skills • Ability to work under pressure and manage competing priorities • High attention to detail and accuracy • Team-oriented with a collaborative mindset What’s on Offer • Competitive salary with discretionary bonus • Hybrid working model with flexible hours • Generous holiday allowance with additional leave options • Option to buy or sell annual leave • Supportive and collaborative working environment • Opportunities for career progression and development Working Pattern Hybrid working with flexibility to attend the office as required, alongside occasional travel for business needs