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VP/Head of IT Permanent Office based role - West London £Competitive + Bonus + Benefits We are seeking a seasoned IT leader to join our Global FMCG Client to drive the strategic direction and operational excellence of our IT function with a regional focus on the EMEA market. This role will be pivotal in ensuring the resilience, scalability, and security of our technology landscape, while aligning regional IT initiatives with global business goals. The ideal candidate will bring deep technical expertise, strong leadership, and a collaborative mindset to lead a distributed team and deliver enterprise-grade infrastructure solutions You will be responsible for holistically understanding the functional goals, requirements and objectives over a multi-year period and then assisting in the identification and prioritization of business technology, process and data/analytics projects - ensuring that projects align with the technology that provides maximum return on investment and linking IT strategy in support of the overall functional strategy. Role Responsibilities • Lead and mentor regional IT teams, fostering a culture of accountability, innovation, and continuous improvement., • Drive digital transformation initiatives and infrastructure modernisation., • Lead infrastructure operations including servers, virtualisation, data centres, and network architecture., • Ensure high availability and performance of infrastructure components including routers, switches, UPSs, and backup systems., • Oversee cloud infrastructure (preferably Azure), including IaaS, PaaS, storage, compute, and identity management., • Champion ISO 20000 and ISO 27001 standards, ensuring compliance and audit readiness., • Collaborate with the Information Security team to implement and maintain robust cybersecurity measures including firewalls, antivirus, and intrusion detection systems., • Ensure compliance with UK and EU data protection regulations (e.g., GDPR), and IT risk management frameworks., • Design and lead the offshoring strategy for IT infrastructure services, including vendor selection, contract negotiation, and transition planning., • Establish governance frameworks to manage offshore delivery centres, ensuring service quality, compliance, and cost-effectiveness. Skills & Experience • Managed geographically dispersed teams across global and regional hubs, including direct reports and virtual project teams., • Built high-performing teams with strong retention and engagement metrics., • Infrastructure Technologies: Advanced knowledge of Active Directory, Group Policies, Windows/Linux server environments, and enterprise networking protocols (SSL/IPSec, VLAN, VPN)., • Virtualisation & Backup: Hands-on experience with VMware, Hyper-V, backup systems (e.g., Veeam, Commvault), and disaster recovery planning., • Cloud Platforms: Proficiency in Microsoft Azure (preferred), AWS, or GCP with experience in cloud migration, hybrid environments, and cost optimisation., • Led multi-phase offshoring initiatives for infrastructure services, including transition of helpdesk, server management, and network operations., • Defined offshore delivery models with clear SLAs, escalation protocols, and performance metrics., • Implemented ISO 20000 and ISO 27001 standards across infrastructure operations., • Ensured infrastructure compliance with GxP, IT risk management, and financial governance policies.

Company Description AG Consultancy & Apps Ltd are an SAP Gold Partner, SAP VAR Partner, SAP Quality Awards Gold Winner (Innovation) and UI Path Gold Partner with particular expertise within the SAP space. Working with Blue-Chip clients with an emphasis on five asset intensive sectors: Oil & Gas, Utilities, Chemicals, Mining & Metals and Pharmaceuticals. Our company ethos is providing exceptional quality and building long lasting relationships. Overview We are seeking an experienced SAP Senior Basis Consultant with expertise in RISE with SAP and Private Cloud environments. The ideal candidate will be responsible for the administration, migration, and optimization of SAP systems hosted on SAP Private Cloud (RISE), ensuring high availability, performance, and security. This role involves working closely with SAP, infrastructure teams, and business stakeholders to manage cloud-based SAP landscapes efficiently. Role and Responsibilities • Manage and maintain SAP systems (S/4HANA, ECC, BW, PO, SRM, Solution Manager, etc.) in a Hyperscaler (AWS, Azure, GCP) or Private Cloud (RISE) environment., • Perform SAP system installation, upgrades, and migrations in cloud environments., • Handle system monitoring, performance tuning, and troubleshooting of SAP landscapes., • Apply SAP support packages, kernel upgrades, and OSS notes., • Manage system copies, refreshes, and backup/recovery procedures., • Implement SAP Best Practices content for S/4HANA., • Manage and maintain SAP Basis components for SAP S/4HANA and SAP Business Technology Platform (BTP)., • Configure and administer SAP Analytics Cloud (SAC) connections to HANA, S/4HANA, and other data sources., • Ensure secure and efficient data connectivity between SAP on-premises and SAC using SAP Cloud Connector and SAP Data Services., • Manage SAML-based Single Sign-On (SSO), user authentication, and role-based access for SAC., • Troubleshoot connectivity issues between SAP on-premises and SAC, resolving latency, data refresh, and authorization challenges., • Install, configure, and administer OpenText Extended ECM (xECM), OpenText VIM, and OpenText Archiving & Document Access (ADA)., • Manage the integration of OpenText solutions with SAP NetWeaver, SAP Business Suite, and SAP S/4HANA., • Work closely with SAP RISE support teams to manage and optimize cloud-hosted SAP systems., • Coordinate with SAP for Service Requests, Change Requests, and Incident Management in the RISE framework., • Integrate SAP Analytics cloud with S/4HANA, • Collaborate with application, development, and infrastructure teams for seamless SAP operations., • Provide technical support for SAP projects, migrations, and cloud transformations., • Document system configurations, troubleshooting procedures, and best practices. Qualifications/Experience • Hands-on experience in SAP Private Cloud (RISE with SAP)., • Strong knowledge of SAP HANA, ASE, and Oracle databases in a cloud environment., • Experience with SAP Cloud Connector, SAP BTP integration, and hybrid SAP architectures., • Hands-on experience in system migrations, upgrades, and cloud-based SAP operations., • Understanding of networking, security, and identity management in cloud-hosted SAP landscapes., • Ability to coordinate with SAP, cloud providers, and internal IT teams for issue resolution., • Experience with disaster recovery and high-availability configurations for SAP systems., • Strong analytical and problem-solving skills, with the ability to work under pressure. Location Slough UK