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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: 24 August 2026 and 21 September 2026, • Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Your CV must demonstrated 1 year telephony experience in handling inbound telephone calls - please ensure you upload your CV when requested at the time of your application. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence - doing things well means something to you and you will always strive to improve on your work, • Collaboration - you enjoy working with others and you like working as a team player, • Communication - You can speak and write clearly and in a confident manner, • Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others., • Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Critical thinking - you are abl to think logically when making decisions, • Solution Orientation - having a forward thinking mindset focused on resolving challenges, • Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Follow Dispute processes to ensure customer satisfaction, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Job Title: Customer Service Advisor \n \n NOTE: We will only consider candidates who are currently based in Maxim, Glasgow, Motherwell, or within a 30-mile radius of Maxim. \n \n Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. \n \n As well as a salary starting from £25,000 for a 35-hour week, you can expect two fixed pay increments of £750 each in your first year (the first after your 6 months' probation, then at the end of your first year on completion of a competency assessment). We also offer free parking, ‘lunch on us’ scheme, and subsidized on-site nursery — not to mention an impressive range of company benefits including 25 days’ paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes. We also provide hybrid working which gives you the best of both worlds. \n \n You don’t have to bring us banking or even customer service experience, but there are essential skills that we look for: \n \n\n • Active listening: listen carefully, retain key details, and accurately understand our customers’ concerns.\n, • Effective communication: clearly communicate information, ask the right questions, and ensure customers understand solutions.\n, • Customer-centric mindset: always aim to deliver a quality service for our customers so they have a positive experience to ensure longer lasting relationships.\n, • Empathy and support: understand the customer’s perspective and tailor your approach accordingly to support.\n, • Resilience: remain calm when dealing with customer questions, competing priorities and a demanding workload.\n, • Accountability: resolve customer queries in-line with policy and guideline.\n, • Following process: follow procedures or making appropriate escalations where necessary.\n, • Digital fluency: have confidence and a good capability with technology.\n\n \n We can teach you everything else you need to know via our comprehensive training programme. This will be across 15 weeks to get you up-to-speed with your role, our systems, and products, and in our Academy (where you’ll be taking your first live customer calls with the support of a peer coach). Our Training and Academy hours are Monday to Friday 9am–5pm and training and academy support will be 100% face-to-face in the office. Where possible we ask that you do not take any holidays during this time as this will be limited during this period and can be discussed further at interview. You must also be able to commit to the role for a minimum of 12 months. \n Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK; we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note: if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. \n Our application process consists of: \n \n\n • Online Contact Centre Skills Assessment\n, • A telephone-based Recruiter Interview\n, • Final face-to-face interview with the business and an online Values Based Assessment\n\n \n Our Contact Centre is open between 6am to 11pm Monday to Sunday. We have a variety of working patterns created to suit you, including compressed shifts with up to 3 days off each week. For example: Monday to Friday 8am to 6pm one week, and then Monday, Wednesday, Thursday, and Sunday 8am–6pm the next. This shift offers an alternating pattern each week allowing you more freedom and flexibility on your days off. If successful in your application, an appropriate available shift pattern will be discussed with the team. \n \n You’ll be required to work in the office three days per week, with the option to request workplace adjustments if required after joining. \n \n We operate a hybrid working environment, which means you will work at our office in Maxim Park ML1 4WQ some of your time and then remotely from home. So please do consider if this will be commutable for you. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Fiber Broadband connection with a minimum speed of 10MPS. \n Opening up a world of opportunity. \n \n Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces — no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Head of Accounting £Competitive + Benefits South ABJ6739 Perm full time An exciting opportunity has arisen for an experienced Head of Accounting (Fully qualified) to lead the finance function at their site. Our client is a leading international engineering and technology organisation operating within highly regulated manufacturing and engineering sectors. Renowned for innovation, technical excellence and quality, they provide advanced engineering, maintenance and support services across the UK and internationally. As Head of Accounting Reporting into the Finance Director, you will take overall responsibility for the accounting function, ensuring robust financial controls, statutory compliance and accurate financial reporting. As Head of Accounting you will lead a small accounting team whilst driving continuous improvements to financial systems, processes and procedures. This is a hands-on leadership role requiring strong technical accounting knowledge together with excellent people management skills. Key Responsibilities • Lead and manage the day-to-day accounting function, overseeing a team of four., • Prepare accurate monthly management and financial accounts., • Ensure timely month-end close, balance sheet reconciliations and financial reporting., • Prepare statutory accounts in accordance with UK GAAP (FRS102) and IFRS., • Act as the primary contact for both internal and external auditors, managing the year-end audit process., • Prepare deferred tax reporting packs and corporation tax information for external advisers., • Ensure VAT returns, statutory reporting and regulatory submissions are completed accurately and on time., • Maintain strong financial controls and ensure compliance with internal policies and external regulations., • Review, develop and improve accounting policies, financial systems and business processes., • Oversee Accounts Payable, Accounts Receivable and cash collection activities., • Oversee payroll processes and associated reporting through outsourced providers., • Support treasury activities, banking administration and cash management., • Maintain company statutory records and ensure compliance with Companies House requirements., • Work collaboratively with operational departments on customs, import VAT and duty matters., • Partner with IT to support finance systems and continuous system improvements., • Communicate group accounting requirements and implement changes where necessary. Qualifications & Experience • Fully qualified accountant (ACA, ACCA or equivalent)., • Significant experience in a senior accounting or financial management position., • Strong technical knowledge of UK GAAP (FRS102) and IFRS., • Previous experience using SAP ERP., • Experience managing external audits and statutory reporting., • Strong understanding of VAT, corporation tax and financial controls., • Proven leadership experience with the ability to develop and motivate teams., • Excellent communication and stakeholder management skills., • Highly organised with the ability to prioritise and meet deadlines., • Experience within engineering, manufacturing, aerospace or other regulated industries., • Knowledge of customs, import VAT and international financial processes., • Additional European language skills (French or German) would be advantageous. Clearance Visa sponsorship is not available for this position: Must be eligible to obtain UK security clearance Salary dependent on Experience: Strong Benefits Base: Strong Bonus; Strong Pension Plan; Medical To Apply: Please contact Alison Basson ABJ6739 on (phone number removed), (phone number removed) or apply to

Experience working with SMB or business customers. Experience using CRM and sales. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets.

Blue Arrow is currently recruiting for Temporary on going Twilight Warehouse Operatives for our busy Parcel Client based in Eurocentral.Parcel sorting ensuring efficiency.Working in a fast paced environment.Adhering to Health & Safety at all times.Instant access to Blue Arrow app which allows you to

Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

Previous cleaning experience essential.

By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. Experience of using a forklift is ideal, but don't worry full training is provided.

We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

Cleaner required for Cruden Bay public toilets, 5 hours per week, M/W/T/F/S.Responsible for cleaning premises to required standard.This role may require flexible, evening and weekend working.There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through

We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

Experience supporting or leading a care team is beneficial.

Blue Arrow is currently recruiting for Temporary on going Twilight Warehouse Operatives for our busy Parcel Client based in Eurocentral.Parcel sorting ensuring efficiency.Working in a fast paced environment.Adhering to Health & Safety at all times.Instant access to Blue Arrow app which allows you to

As a receptionist, you will contribute to the cycle of the guest experience, providing.

Permanent, Full-time, 40 hours with one hour break.Savoy Tower, 77 Renfrew St, Glasgow G2 3BZ.The Receptionist is the first point of contact for members, guests and visitors, providing a warm, professional and consistent Clockwise welcome.As a frontline representative of the business, the Receptioni

Entry-Level Sales Assistant No Experience Needed. No previous sales experience is required. Creating positive, professional and memorable customer experiences.

An excellent opportunity has arisen for an experienced Warehouse Operative to join a successful and well-established distribution business in Weybridge. The Weybridge operation has an experienced, established team and offers long-term stability within a professional working environment.

Creating positive customer experiences and building strong relationships. You dont need previous sales experiencewere looking for the right mindset and attitude.

This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey.

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture t

Oaklea Dementia Care Unit, within Ashlea Court Care Home, is part of Willinbrook Healthcare and provides specialist dementia care for up to 26 residents.The unit offers a structured, supportive and homely environment designed to meet the needs of individuals living with dementia.Contracted to 28 hou

Previous care experience is desirable but not essential.

Waking Night Complex Care Assistant (Tracheostomy).Superior Healthcare is seeking compassionate and dedicated Carers, Support Workers, and Complex Care Assistants to support a young lady with a tracheostomy during waking night shifts in Ramsgate.This is a rewarding opportunity to provide specialist

Previous experience of PMLD would be preferable , however there will be training provided and you will always be working with another experienced colleague.

We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals.At Caddington Grove, our Care Assistants are called Homemakers.More than support workers, care assistants o

Experience supporting or leading a care team is beneficial.

East Kilbride, South Lanarkshire.Serving some of the UKs most recognisable brands, Merson Signs is an expert designer, manufacturer and installer of signs.We are now looking for a General Labourer / Cleaner to join us on a full-time, permanent basis, working Monday to Wednesday, 6:30am5:00pm and Thu

Previous sales, retail, hospitality, or customer service experience is beneficial but not essential.

Our client is looking for experienced, fast paced, and hardworking cleaners to join the team. Daily responsibilities will include: Keeping site clean and tidy Work with other team members on site Making sure communal areas are managed and kept tidyRequirements for the role: Previous experience Rel

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these.

Due to continued growth, they are looking to recruit an experienced.

Warehouse Operative / Forklift Driver.Reliable and motivated candidates are required for multiple full-time, permanent day and night shift positions within a busy warehouse, logistics and distribution environment, supporting the safe movement, storage, picking, packing and dispatch of customer goods

You will be responsible for delivering a great shopping experience for our customers, keeping the shelves full and priced – whilst being on hand to confidently answer any toy related questions too with your newly found toy knowledge.

This role would suit candidates with experience as a.

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'.We're seeking a Kitchen Assistant to help us achieve our goals.As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitc

Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression

Start your future with EE Where your voice could be the start of something big.A great starting salary of £22,527rising to £26,738aftercompletion of the apprenticeship.Plus, anuncapped commission scheme.An NVQ Level 2 in Customer Service following the completion of the apprenticeship(15 months).H

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.

Shift Pattern - 20 hours - Evenings.If youre outgoing, full of energy and love talking to people, youd be better off in sales with EE.Maybe youve worked in retail, or hospitality before.You know how to deal with customers but youre looking for something more exciting a job thats going to challenge

You will be working for a superb manager and a great organisation who put the needs of the residents and its staff first, whose person-centred approach to care relies on the dedication and passion of our employees, who we expect to go the extra mile to improve the home experience and generate a rela

Experience supporting or leading a care team is beneficial.

Work within the team to deliver a 5 star customer experience.

Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.

No previous sales experience? No problem. Why Hospitality Experience Gives You the Edge. Your experience has already taught you how to:.