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POSITION SUMMARY This is a newly created role at the centre of Vistage UK’s commercial growth strategy. The Sponsorship & Partnerships Manager exists to bring together two functions that have historically operated in silos: event sponsorship and strategic partnerships. The Sponsorship & Partnerships Manager will own the full commercial relationship with corporate sponsors and partner organisations, driving revenue through our event portfolio and building referral pathways that fuel chair and member growth. THE COMPANY Vistage is the world’s largest CEO coaching and peer advisory organisation for small and medium size business (SME) leaders. We offer the most effective approach for SME enterprises to achieve better results and grow faster as well as for SME leaders to maximise their impact. The 45,000+ members we serve are MDs/CEOs, owners and executives of SMEB organisations located across the UK and around the world. These SME executives typically spend a day or more with Vistage every month to immerse themselves in our comprehensive platform for making better decisions, getting better results and becoming better leaders. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), and deep insights from subject matter experts. Vistage was founded more than 65 years ago and we’ve grown every year since then by innovating to stay on the cutting-edge of business and being relentless in delivering value to our members. Our success is demonstrated by the fact that Vistage member companies grow 2.2 times faster than non-Vistage peer companies. Learn more about us at vistage.co.uk. VISTAGE EMPLOYEE LIFE Vistage’s success is anchored by a unique culture which reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employee experience that helps drive our success: • Welcome to our home. Our UK Office sits in Hedge End, Southampton while out US headquarters sits in San Diego, California. The Hedge End office features an open, modern aesthetic with lots of collaboration spaces and free coffee!, • We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within and employee progression plans are complemented by all, we invest in staff development days as well as access to tons of individualised development resources and a tuition reimbursement program., • We invest in you. Our employee benefits program incredibly generous! We offer life insurance of 4 times your base salary up to a maximum £1,250,000 benefit. Take care of your financial future with a pension plan where employees are automatically enrolled at a 5% contribution, and matching of 4%. You’ll also start with 20 days annual leave to allow you to relax and recharge . . . employees receive additional annual paid days off based on tenure. All employee’s also have access to our Employee Assistance Programme, Travel Emergency Service, and more!, • We keep it fun! Whether you’re enjoying office celebrations or toasting your co-workers at our epic annual holiday party, you’ll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules that take a hybrid approach, splitting time between working in the office and working from home on an agreed cadence. We value mutual respect and laughter . . . we hate stiff formality. Vistage’s culture and sense of mission drives employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey? RESPONSIBILITIES: Event Sponsorship (Inbound) • Lead the commercial sponsorship programme across Vistage UK’s flagship events: the Scotland Leadership Forum, the North of England Leadership Forum, the AI for Growth Forum, and CEO Connect, our flagship annual conference for members and chairs., • This includes building and managing the sponsor pipeline, negotiating Thought Leader and Marketplace packages, securing renewals, and bringing on new sponsors through Chair networks, in particular Vistage member companies, outbound prospecting, and inbound enquiries., • You will benchmark our packages against the wider market, develop sponsorship collateral, and own the full sponsor lifecycle, including a customer service mindset that ensures sponsors feel looked after at every stage., • On the day, you act as the lead sponsor liaison on site, making sure the marketplace and breakout sessions run smoothly. Outbound Sponsorship & Brand Presence • Where Vistage chooses to sponsor or attend external events (industry conferences, awards programmes, third-party forums), you will lead our participation, evaluate opportunities, negotiate terms, and ensure our presence delivers measurable value., • Holding both inbound and outbound under one role gives Vistage a sharper commercial view of the wider sponsorship market and how we benchmark against competitors. Strategic Partnerships • Build and manage Vistage UK’s strategic partnership programme: long-term, mutually beneficial relationships with organisations whose client base aligns with the Vistage member profile., • This is a significant commercial channel, with a defined commission structure for partner-sourced chair and member introductions., • You will identify, qualify, and onboard new partners, structure agreements that work for both sides, embed partners into chair group activity where appropriate, and exit relationships that are not performing. Thought Leadership & Content • You will contribute to our thought leadership programme and provide content for PR outreach and social channels off the back of sponsor and partner activity, including event recaps, white paper inputs, and partner spotlights., • Digital savvy is essential: you should be comfortable shaping content for LinkedIn, working with our PR partners, and spotting commercial stories worth telling. QUALIFICATIONS You are a commercial operator who understands that sponsorship and partnerships are relationship businesses first and transactional businesses second. You enjoy negotiation and have a track record of building pipelines from cold. You bring: • Demonstrable experience selling sponsorship, partnerships, or B2B advertising., • Confidence engaging senior executive audiences and a professional, peer-to-peer manner., • Strong commercial instincts and the confidence to negotiate., • Excellent written and verbal communication, including the ability to write sponsorship collateral, partnership proposals, and executive correspondence., • A genuine customer service ethic, where sponsors and partners feel looked after, not processed., • Working knowledge of Salesforce or equivalent CRM, LinkedIn Sales Navigator, and the broader B2B marketing tech stack., • Digital savvy across LinkedIn and content tools, with an eye for stories worth telling., • A clean, professional approach to managing data, contracts, and member privacy obligations. JOB LOCATION • Hybrid in Hedge End; a mix of on-site and off-site days.

As a Lead Character Artist, you will set the benchmark for character quality and help shape the artistic vision for character development across the project. This role combines creative leadership with hands-on technical expertise, supporting strong workflows and scalable pipelines while ensuring characters achieve high visual quality and perform well on target hardware. You’ll collaborate closely with concept art, animation, design, narrative, tech, and production teams to keep character development aligned with the project’s creative and technical goals. You will help refine processes, encourage innovation, and play a key role in delivering a cohesive character art direction. The rundown: • 12-month fixed-term contract, • Full time (37.5 hours per week), • Fully remote within the UK, • Salary is competitive and dependent on experience Key responsibilities: • Set and uphold high standards for character art quality across the project., • Help define and maintain the visual direction for characters in collaboration with art leadership., • Lead and improve character pipelines, workflows, and best practices., • Support and mentor character artists across different experience levels., • Work cross-disciplinarily to ensure character art aligns with creative, narrative, and gameplay goals., • Review character assets and provide constructive feedback to ensure consistency and quality., • Collaborate with production to plan work, estimate effort, and meet milestones., • Ensure characters meet technical, performance, and platform requirements., • Support outsourcing efforts where needed, including feedback and quality checks. The skills you’ll need: • At least 5 years’ experience working in an art role within the games industry., • A portfolio (link or file) showcasing relevant character art work., • Experience contributing to or leading character art direction and delivery., • Skills in character modelling, texturing, and material creation., • Clear communication skills and confidence collaborating across disciplines., • Experience working with outsourcing partners or external contributors., • Ability to support efficient, scalable workflows., • Interest in mentoring, supporting others, and contributing to team development. The nice to haves: • Experience working across multiple platforms or hardware targets., • Familiarity with a range of character art styles or genres., • Experience supporting hiring, onboarding, or knowledge-sharing initiatives. We are nDreams – creators of some of the world’s most immersive VR games. You might know us from Ghostbusters: Rise of the Ghost Lord, Synapse, Phantom: Covert Ops, Fracked, FRENZIES, Wreckin Racoons, or our latest adventure, Reach. From humble beginnings as an independent studio, we’ve grown into a leading VR developer, combining ambitious projects and global scale with a personal, caring touch. We believe the best workplaces and games are created by diverse, happy and safe teams. We're committed to building a culture centred on respect, wellbeing and balance. It's crucial we make our games and industry more accessible to underrepresented communities. We strive to live this through the people we hire, the experiences we create and the causes we support. We want everyone to have the opportunity to bring their best, authentic self to work. Please let us know if you require reasonable adjustments during the interview process by emailing or speaking to your nDreams recruiter. For more information about reasonable adjustments, check out this We offer great perks, including flexible hours, duvets days, your birthday off, dedicated personal development time and support, as well as regular socials. Beyond this, there’s an excellent holiday offering, pension scheme, health insurance, life cover and much more.

We are a first-mile intelligence platform, delivering granular visibility into the point of origin in global ag & soft commodity supply chains - where risk, cost, performance and exposure are set. You’ll join a global, cross-functional team that values rigour, curiosity and working close to real-world challenges. Whether your focus is AI, climate, product or operations, you’ll have space to contribute meaningfully and make an impact from day one. If you’re excited by complex problems and want to help reshape how nature is valued in real-world decision-making, we’d love to hear from you. We are hiring a Machine Learning Scientist into the Science Team to contribute to the development of models — from classical statistics and gradient-boosted methods through to deep learning when warranted — that turn satellite, radar, and LiDAR observations into defensible, plot-level intelligence on the world's commodity supply chains. You will work across the full lifecycle — from research and prototyping through to validated, productionised models. A meaningful fraction of the team's work centres on building lightweight downstream models — classifiers, regressors, similarity-search workflows. Likely focus areas for this role include: Commodity and plantation mapping by region - palm oil, cocoa, coffee, rubber, soy, timber and similar - in support of EUDR compliance and supply-chain due diligence. Forest degradation and biomass / canopy-height estimation from multi-sensor fusion. Develop ARR feasibility models that fuse climate, soil, and remote-sensing inputs to estimate site potential, forecast biomass and carbon trajectories, and quantify physical and permanence risk. Design, train and evaluate ML models - from gradient-boosted methods to CNNs, U-Nets and vision transformers - for commodity and plantation mapping, land-cover classification, change and disturbance detection, and biomass / canopy-height estimation. Build embedding-driven workflows on top of EO foundation models - few-shot classifiers, similarity search, downstream regressors. Design validation strategies that benchmark outputs against plot inventories and third-party reference datasets, quantify uncertainty, and surface failure modes; produce QA artefacts (maps, plots, model cards, error analyses) that internal teams and clients can trust and defend. Partner with Engineering to take models into scalable, reproducible inference pipelines across millions of plots, and contribute to a strong research culture across Science, AI and Engineering - reviewed code, shared tooling, and active engagement with EO/ML literature. Degree in a quantitative field: environmental/earth science, computer science, physics, maths, engineering, or similar. 3+ years of applied machine-learning experience, including time spent in an industry, product, or startup setting i.e. shipping models. Expertise in geospatial Python tooling: rasterio, xarray, geopandas, GDAL, and the STAC ecosystem. Hands-on experience training, evaluating, and debugging ML models across the modern Python stack - deep learning (CNNs, U-Nets, vision transformers) using PyTorch, as well as classical methods (gradient boosting, random forests) with scikit-learn. Demonstrable experience with remote sensing data (optical, SAR) and an understanding of the sensor-specific quirks that matter for modelling. Comfortable with Git, cloud compute (AWS or similar), and collaborative codebases. Clear written and verbal communication: can explain modelling choices, uncertainties, and trade-offs to scientific and non-scientific stakeholders. Domain exposure: deforestation, land-use change, biomass / canopy-height estimation, climate risk, or supply-chain transparency. Experience using EO foundation models as a downstream substrate - building lightweight classifiers, regressors, or similarity-search workflows on top of frozen embeddings (e.g., AlphaEarth Foundations, Clay, etc). Comfortable fine-tuning or pretraining where the case justifies it. Multi-modal fusion experience - combining optical (Sentinel-2, Landsat), SAR (Sentinel-1, PALSAR), and/or LiDAR (GEDI, ICESat-2) into unified predictions. Time-series modelling for environmental change detection - temporal transformers, sequence models, or self-supervised approaches. Comfortable building with AI-assisted development tools as a core part of your workflow. Familiarity with Google Earth Engine, Microsoft Planetary Computer, AWS Open Data, or other STAC-based catalogues. Experience working in cross functional teams working alongside solutions architects, sales, and engineering. You’ll report to the Science Team Lead and partner day-to-day with the wider Science Team while working closely with Engineering and Product teams. This is a Science Team role with regular touch points with Engineering and Product - the interview process gives you a chance to meet your immediate team and a couple of key partners. Recruiter screen (30 min) Hiring manager (45-60 min) Science Team technical interview (45 min) Engineering and/or Product interview (30 min) Potential in-person problem-solving session with the team - designed to be interactive and a glimpse of what being part of the Science Team will be like! Accessibility: Tell us if you need adjustments, we’ll accommodate. What you’ll gain at Treefera Build something that matters - join a high-growth climate-tech company applying AI, satellite data and quantitative modelling to real-world challenges across global supply chains, commodities and carbon. Work on complex, meaningful problems - develop systems that balance risk, resilience, compliance and sustainability, giving organisations a genuine information advantage at global scale. Collaborate with exceptional people - work alongside scientists, engineers and operators who are leaders in their fields, combining academic rigour with practical, cross-functional product delivery. Ship and grow in a high-trust environment - experiment, iterate and take thoughtful risks in a team that values autonomy, creativity and continuous learning. Develop your craft - dedicated space and time to grow your skills toward mastery, tackling technically demanding challenges that push the boundaries of applied AI and environmental data. Be rewarded for your impact - competitive compensation, equity options, meaningful benefits, and the opportunity to help shape the future of AI-powered risk and environmental intelligence. Diversity, Equity & Inclusion Bold solutions come from diverse teams. Please refer to our DEI & EEO commitment below. If you need any accommodation during the application process, we’re here to support you. Learn more about how we think and build Many of our engineers, scientists and product leaders share their thinking publicly. Explore the Treefera _ for technical deep dives, research and product perspectives. Privacy notice By applying to Treefera, you consent to the processing of your personal data in line with our _.

Business Development Manager (Civils & Drainage) Field Based Covers Wales, the Midlands, and all of South West England. Competitive Salary, Bonus, Company Car & Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Our Civils & Drainage (C&D) business unit plays a critical role in supporting the UK’s infrastructure, from water management to power, utilities, highways, and energy. We supply engineered precast solutions that enable safer, more efficient, and more resilient infrastructure networks. With growing demand across national water frameworks and the energy transition, the C&D team is strengthening its strategic capability to deepen technical engagement, expand market reach, and maximise cross-catalogue engineered solutions. What’s the Mission? We’re looking for a Business Development Manager to position Marshalls C&D as the trusted precast solutions partner of choice for major frameworks and key projects across the utilities and infrastructure sector. Your mission will include: • Proactively identifying and converting high-value project and framework opportunities, particularly within the water and energy sectors, • Building strong strategic relationships with contractors, clients, and consulting engineers, • Driving early engagement opportunities for our Sales, Design, and Engineering teams, • Developing a robust project pipeline that delivers profitable growth and increased market share, • Shaping long-term growth opportunities aligned with Marshalls’ investment and expansion strategy This is a collaborative and strategically influential role, working closely with colleagues across Sales, Design, Engineering, Manufacturing, Marketing, and Operations to deliver tailored, engineered precast solutions. Mission-Critical Skills & Experience • A solid track record in senior technical sales or business development serving the civils and infrastructure market, with the ability to understand and communicate design-led solutions, • Strong commercial acumen, with the ability to analyse market trends and develop compelling value propositions, • Strong problem-solving skills and confident commercial decision-making, • Awareness of market dynamics, competitor activity, and customer need, • Demonstrated success in sales, business development, and account management, • Excellent negotiation abilities with a proven track record of closing deals, • Outstanding communication and relationship-building skills, internally and externally, • In-depth understanding of the construction and infrastructure landscape, including regulations, standards, and best practice is highly desirable What’s in It for You? This is a high-impact commercial role where you’ll directly influence Marshalls’ market position within critical UK infrastructure sectors. You’ll collaborate with multi-disciplinary teams to deliver engineered precast solutions that make a real difference in major utilities and energy projects. Benefits _ • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Family leave policies (Maternity, Paternity, and Adoption) available from your very first day of employment, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! If you’re commercially driven, technically confident, and passionate about the future of UK infrastructure, we’d love to hear from you. This patch covers Wales, the Midlands, and the South West, including the regions served by Dŵr Cymru Welsh Water, Severn Trent, South Staffs/Cambridge Water, Wessex Water, and South West Water. It extends from the Welsh coast and the West Midlands across to the East Midlands, and down through Bristol, Somerset, and Devon into Cornwall. Apply now and help shape the next era of Civils & Drainage excellence. #INDHP

There are very few moments in a career when you get to sell something genuinely new. This is one of them. You’ve spent your career placing rare, considered propositions in front of the most discerning buyers — and you know the best deals are won on trust, provenance and story, not on discounting. We’re going to ask you to do exactly that, with something the market has never seen. Natural capital is emerging as one of the world’s most significant new asset classes, and the commercial market for it is being built in real time. Oxygen Conservation is at the forefront. We’re a fast-scaling business on a mission to protect and restore the natural environment at an institutional scale, aiming for £1 billion of assets under management by 2030 — and we’ll get there by bringing real commercial discipline to conservation. We’ve developed the highest-quality nature-based carbon credits in the world, at record prices, and this is just the beginning. We’re now bringing our portfolio of 2 million premium natural capital credits to market, and this role was created specifically to lead that. You don’t need to come from natural capital — we’ll make you fluent. What we can’t teach is the instinct for a premium sale, the discipline to hold a price, and the relationships that follow you from one deal to the next. Do that here, and you won’t just close landmark deals — you’ll help define how nature is commercialised globally, delivering genuine environmental and social impact alongside financial returns. About You You’ve built your career selling premium — luxury, high-end services or sophisticated B2B environments, partnering with FTSE 100, S&P 500, hyperscalers, infrastructure operators or comparable institutions, where commitment is earned on scarcity, provenance and trust. You understand how procurement and investment committees actually make decisions. You move comfortably across boardrooms and high-trust commercial environments, and you know instinctively that the best outcomes come from genuine relationships, sharp judgement, and the discipline to walk away from the wrong deal. You care passionately about quality, you have an unrelenting commitment to delivery, and you love building relationships with people. Here, you’ll be selling things that have rarely been sold before — helping create the market as you go. Mindset Quality over quick wins: you care about the outcome, not just the deal. The developing natural capital market ruthlessly tests anyone who doesn’t. You’re radically transparent with partners (and with us) when something doesn’t add up, and you walk away when the shape of a deal would compromise quality or integrity. You’re here to make a market, not just hit a target. Pace and patience: OC moves quickly, especially when our market doesn’t. You bring the urgency to operate at our speed and the resilience for the long term — because deals in this developing market don’t close in a quarter, and the work between “yes in principle” and signed contract is where most people fall away. A builder, comfortable in ambiguity: when there’s no playbook, no comparable benchmark and no obvious next move, you’re the person who keeps moving forward. You treat the zero-to-one nature of this role as the appeal, not the risk — and you treat collaboration as the way you build, not friction along the way. The team’s success matters more than your personal pipeline; we have a very rigid “No Dickheads” policy. A learner by instinct: you’ll become genuinely bilingual in the rapidly evolving carbon and biodiversity credit markets — and just as comfortable with the technology that underpins how we make decisions and the products you take to market. Over time, you’ll become the leading commercial figure in the domain. Craft Deal-making as a creative discipline: when a partner says “this doesn’t work for us,” you’ve already prepared alternative shapes — different tenor, volume, commitment — and can walk through them confidently. A translator and a storyteller: you move between conservation science, investor narrative and corporate procurement language without losing fluency in any of them — and you understand that premium propositions are won on story as much as substance, crafting narratives that partners want to be part of. Unreasonable hospitality: your mindset is to solve with generosity. You think about relationships the way Will Guidara writes about them in Unreasonable Hospitality — going beyond competent service to make people feel genuinely seen, anticipating what partners need before they ask, and treating every relationship, not just the biggest, with the same genuine care. Skillset Financial literacy to model your own deals: you can appraise how a credit sale affects an investment return, how pricing decisions ripple through a business model, and articulate both to a board. Technology as leverage: you understand that the right systems, AI tools and data platforms multiply a commercial leader’s impact. You’ll know how to use our proprietary tech to inform pricing, identify the right partners and stay close to a long pipeline — and how to bring AI into your daily workflow as leverage, not novelty. About the Role This role exists to bring our premium natural capital portfolio to market — leading the sale of 2 million high-integrity carbon, biodiversity and wider nature credits to corporate partners and private investors, at prices that align with the uniqueness of our offering. Your primary focus is securing offtake agreements, premium credit sales and long-term strategic partnerships for OC’s natural capital portfolio. Over time, you’ll build on this foundation to extend the commercial model across the wider Oxygen platform — our proprietary data and analytics capability, our talent network and our content engine — maximising the commercial opportunities across the business. The routes to market you build matter beyond revenue. By establishing credible, scalable partnerships, you’ll directly strengthen our investment case — helping demonstrate to capital markets that high-integrity natural capital is not only impactful but genuinely commercially viable at scale. Internally, this role sits at the heart of our business. You’ll work across our three divisions — Conservation, Capital and Intelligence — bringing together our natural capital, data and analytics, investment, legal, finance and marketing capabilities to create commercial propositions that define the market. You’ll work directly with our CEO and alongside teams that have spent years building expertise across carbon markets, biodiversity net gain and peatland restoration — they’ll be your most important resource, and we’ll invest in your literacy across the landscape. Externally, your relationships will span global corporates, hyperscalers, high net worth individuals and other strategic partners who want exposure to high-quality, high-integrity natural capital. This role builds OC’s brand as a premium developer as much as its revenue. Key Responsibilities Own the number: carry responsibility for bringing 2 million premium credits to market — landing the offtake agreements, premium sales and long-term partnerships that define OC’s commercial future. Sell at the top of the market: position our credits at the premium end and defend the pricing that quality deserves. Land landmark partnerships: secure long-term relationships with corporates, investors and strategic buyers that shape the future of the market. Structure category-defining deals: create commercial structures where no established template yet exists. Turn relationships into revenue: build deep, trusted partnerships that compound over years, not quarters. Make the investment case undeniable: ensure every deal strengthens confidence in natural capital as a scalable institutional asset class. Build the market: help define how premium natural capital is bought, sold and valued globally. Commercialise the wider Oxygen platform: unlock new opportunities across our data, analytics and intelligence capabilities over time. Represent Oxygen at the highest level: build our reputation in boardrooms, investment committees and the conversations that move markets. Use AI as leverage: bring AI into your daily workflow to move faster, spot opportunities earlier, and operate at a level traditional commercial teams cannot match. Key Information • Location: Remote within the UK, with regular travel to our estates and to partner meetings as required., • Employment type: Permanent, full-time., • Compensation: A strong base salary and benefits reflecting the seniority of the role. This isn’t a commission-based position — because we never want a reason to push the wrong deal — but we reward the people who help build this market generously. [Reward detail to confirm — e.g. equity / LTIP / recognition — pending group decision], • Closing date: Until we find someone awesome. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work. We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million. *This is an existing vacancy We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable value to clients. Serve as the main point of contact for a portfolio of mid-market and enterprise accounts, maintaining 95%+ GRR. Build strong relationships with key stakeholders to drive satisfaction and loyalty. Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform. Conduct regular business reviews (QBRs), sharing insights and identifying growth opportunities. Address objections and clearly articulate the ROI of Spellbook’s solutions. Design and send targeted emails to engage legal professionals resistant to traditional meetings. Deliver tailored presentations and product demonstrations to meet client needs. Analyze usage data to identify patterns, drive engagement, and demonstrate ROI. Manage renewals to maintain high retention and coordinate with the expansion team on upsell opportunities. Troubleshoot technical issues, collaborating with support and product teams to resolve them. Act as the customer’s advocate, providing feedback to internal teams to improve our product. Perform other duties as assigned to support the organization’s needs, consistent with the scope and level of this role. 2–3 years of customer success, account management, or sales experience in a SaaS startup. Proven success managing mid-market and enterprise accounts. Strong sales acumen and objection-handling skills. Excellent communication and relationship-building abilities. Experience creating QBRs and email campaigns to engage customers. Data-savvy, able to generate insights and demonstrate ROI. Problem-solving skills for technical challenges. Adaptability and independence in a fast-paced startup environment. Familiarity with HubSpot and Stripe. Support with other responsibilities and projects as required. Proficiency in tools like MixPanel for data analysis. Training in consultative sales methodologies (e.g., Sandler). Experience with legal technology or AI tools. Familiarity with customer success platforms. Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done Access our company-paid group benefits for you and your family, with $1,000 towards mental health support Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation. Spellbook uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices. Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.