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The Main Purpose of this Role The main purpose of this job role is to take responsibility for ensuring that Exhibit Bars customers receive service to be talked about – that is informal, friendly, efficient and knowledgeable. Furthermore, to increase the sales and profitability of the bar and restaurant by offering great product advice and make recommendations where required and seek every opportunity to maximise sales. The Person You should have good organisational skills, be able to use your own initiative and be able to prioritise effectively. You should be visually alert, have a personality and the confidence to sell and tend to a number of different tables and customers all at once. You should be able to remain calm under pressure and enjoy the hospitality industry. Mis-en-Place Prepare service stations for glassware, condiments and product, ensuring maximum availability and fast, friendly service. Meticulously setting up the bar, always ensuring that all items are spotless eg glasses polished, glassware and cutlery polished, back-bar, displays and front bar surfaces wiped and correctly presented to create a wow impression to our customers. Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Financial Accountability Comply with the cash handling procedures and be responsible for bill settlement, correcting and explaining any errors or discrepancies, using Comtrex or other till systems. Handle voiding, correcting and changing bills in accordance with the prescribed Exhibit Bars billing and charging procedure. Comply with Exhibit Bars cash-out procedures. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Company Description We are looking for a passionate Chef de Partie to be part of our team at The Hoxton, Holborn in our restaurant Rondo. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. Job Description What you'll do... Produce delicious breakfast, lunch and dinner options for our guests by running a section in our busy kitchen Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Qualifications What we're looking for... Previous experience working as part of a kitchen team in a similar sized restaurant Passion for fresh ingredients and strong flavours Individuals. You’re looking for a place where you can be you; no clones in suits here You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you.. Competitive salary up to £18 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Responsibilities: · Maintaining a well-stocked bar, including all ingredients needed to prepare signature drinks and standard drink orders. · Preparing alcoholic & specialty drinks · Setting up bar stations with supplies such as glasses, bottles of liquor etc. · Maintaining a clean and organized bar area to ensure a safe environment for customers. · Consulting with customers on their drink orders to ensure they are served correctly and efficiently. · Mixing ingredients in accordance with recipes to create special drinks or cocktails. Experience: · Great knowledge of spirits. · Able to think on your feet and work under pressure. · Great communication skills to engage with customers and understand their preferences as well as explain the ingredients & preparation for their drinks.
One of our client is We are currently seeking an experienced Barback to join their team and support the efficient operation of our bar. As a Barback, you will play a crucial role in assisting bartenders with various tasks, ensuring that our guests receive prompt and attentive service. If you have a strong work ethic, excellent organizational skills, and a passion for hospitality, we invite you to apply for this exciting opportunity. Responsibilities: - Assist bartenders in preparing and serving beverages, including gathering and setting up glassware, garnishes, and other bar supplies. - Maintain cleanliness and organization in the bar area, including cleaning surfaces, restocking supplies, and disposing of waste, to ensure a clean and sanitary working environment. - Retrieve and replenish beer, wine, and liquor bottles from storage areas as needed, ensuring that the bar remains fully stocked during service hours. - Monitor and replenish ice supply, ensuring that ice bins are filled and ice is readily available for drinks. - Assist in maintaining inventory levels and performing stock rotation, communicating with the bar manager or beverage manager to identify low stock items and place orders as needed. Requirements: - Previous experience as a Barback or similar role in a bar, nightclub, or restaurant environment is preferred. - Strong work ethic and reliability, with the ability to work efficiently in a fast-paced environment and follow instructions from bartenders and bar managers. - Excellent communication and teamwork skills, with the ability to collaborate effectively with bartenders and other bar staff to ensure smooth operations. - Physical stamina and the ability to lift heavy objects, stand for extended periods, and perform repetitive tasks as required in a bar environment. - Flexibility to work evenings, weekends, and holidays as needed, to accommodate the needs of the business and ensure adequate staffing coverage during peak hours. Benefits: - Competitive hourly wage commensurate with experience and skill - UK visa sponsorship - Opportunities for career advancement and professional development within the hospitality industry. - Employee discounts on food and beverages. - A positive and collaborative work environment with opportunities for growth and advancement. - Health and wellness benefits, including insurance coverage and access to employee assistance programs.
Spring is an independent, elegant, ingredient-led, sustainable restaurant in Somerset House, Covent Garden. We are looking for an engaging customer focused sommelier to help recommend wines from our carefully curated list which mixes the best of natural, organic and biodynamic wines with more classic bottles from top producers. Very hands on role within a small team where you will learn and develop your knowledge. Sponsored qualifications, excellent benefits and a lovely working environment.
La Mia Mamma and Made in Italy restaurants are seeking for an experienced Bartender with a good knowledge of wine, beer and cocktails. La Mia Mamma is a Restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations. What we offer: - Competitive salary: £12 to £14 per hour (tronc inclusive) - Staff discounts - Great working environment (a lot of fun) - Weekly staff trainings - Career development opportunities - Meals at work. ** Key Responsibilities:** - Take beverage orders from serving staff or directly from Guests - Serve wine, and bottled or draft beer - Make coffees - Mix ingredients to prepare cocktails and other drinks - Collect money for drinks served - Clean glasses, utensils, and bar equipment - Clean bars, work areas, and tables - Slice and pit fruit for garnishing drinks ** You must have:** - At least 1 year experience as a Bartender - Positive attitude towards guests and colleagues - Ability to work in a team - the right to work in the UK
Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!
Darby's is an Oyster Bar, Bakery and Grill restaurant in Vauxhall, from the team behind Sorella, Bottle + Rye, and Rye by the Water. We're looking for passionate and friendly waiting staff to join our team as we continue to grow. In this role you will be working in the restaurant as a waiter. Duties will include welcoming guests, explaining the menu, taking orders, serving food and drink and creating a fun and relaxed atmosphere for diners and guests. We are looking forward to hearing from you! Job Types: Full-time, Part-time, Permanent Salary: £12.5-£14.5 per hour
Darby's is an Oyster Bar, Bakery and Grill restaurant in Vauxhall, from the team behind Sorella, Bottle + Rye, and Rye by the Water. We're looking for a passionate and friendly bartender to join our team as we continue to grow. In this role you will be working in the restaurant as a bartender. Duties will include welcoming guests, explaining the menu, taking orders, serving food and drink at the bar and creating a fun and relaxed atmosphere for diners and guests. We are looking forward to hearing from you! Job Types: Full-time, Permanent Salary: £32,000-36,000
Darby's is an Oyster Bar, Bakery and Grill restaurant in Vauxhall, from the team behind Sorella, Bottle + Rye, and Rye by the Water. We're looking for passionate bar focused assistant manager to join our team as we continue to grow. In this role you will be working in the restaurant & bar as an Assistant Manager. Duties will include welcoming guests, explaining the menu, taking orders, serving food and drink and creating a fun and relaxed atmosphere for diners and guests. You will also be responsible for certain management duties. We are looking forward to hearing from you! Job Types: Full-time, Permanent Salary: £34,000 - 38,000yr
Darby's is an Oyster Bar, Bakery and Grill restaurant in Vauxhall, from the team behind Sorella, Bottle + Rye, and Rye by the Water. We're looking for passionate bar focused assistant manager to join our team as we continue to grow. In this role you will be working in the restaurant & bar as a Restaurant Manager. Duties will include welcoming guests, explaining the menu, taking orders, serving food and drink and creating a fun and relaxed atmosphere for diners and guests. You will also be responsible for certain management duties. We are looking forward to hearing from you! Job Types: Full-time, Permanent Salary: £38,000-42,000yr
We are currently hiring for a Bartender at our new Italian restaurant Totti in Eltham, South East London. Must be available weekends and holidays Totti is looking for a friendly and enthusiastic bartender to provide an excellent guest drinking experience. Good bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations. Experience in the liquor industry is a plus but not required. Must be able to work in a fast paced environment Must be able to work weekends Must be able to work standing for up to 8 hours per shift Full time position. Duties: Greet customers upon their arrival and guide them throughout their visit. Ensure that each guest has a great experience! Prepare drinks (i.e., mixing ingredients, weighing bottles, pulling shots). Maintain proper inventory levels within the bar. Check inventory levels daily to ensure that you are properly stocked. Job Type: Full time Salary: £14.00 per hour Benefits: Employee discount Ability to commute/relocate: Eltham: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 1 year (preferred) Customer Service: 1 year (preferred) Bartending: 1 year
We are an independent Thai restaurant in the busy district of Islington. The Rabieng team are looking for part time Thai Kitchen order co-ordinator and assistant sous chef to assist in a busy Thai Kitchen. The ability to speak English is a plus but not necessary as the kitchen has dedicated authentic Thai staff. If you are hard working have the ability to manage the orders prepared and can assist in frying sections of the kitchen make salads and be an asset to the team then you will benefit accordingly. Come and join us and enjoy: Service charge top up weekly Free Staff food Free bottled water Busy and happy environment We look forward to hearing from you. Job Type: Part-time Salary: From £11.00 per hour Expected hours: No less than 20 per week Benefits: Discounted or free food Flexible Language Requirement: English not required Schedule: Flexible Weekend availability Supplemental pay types: Tips Ability to commute/relocate: Islington, N1 1QY: reliably commute or plan to relocate before starting work (required) Work Location: In person Reference ID: Food preparation co-ordinator