Global Service Contracts and Programmes Manager
21 days ago
Bedford
Our client, a global leader in threat detection and security screening technologies is keen to hire a Global Service contracts and Programmes Manager to oversee complex, high-value service agreements and major maintenance, repair, and overhaul (MRO) programmes for our customers. This is a strategic role ensuring operational excellence and compliance across multiple regions. You will be the primary point of contact for key customers, managing long-term service contracts and large-scale service projects. Your focus will be on delivering exceptional customer experience, driving profitability, and ensuring compliance with UK MoD SSRO regulations. What You'll Doing As Global Service Contracts and Programmes Manager your duties and responsibilities will include: Manage global service contracts and programmes, ensuring delivery on time, within budget, and to agreed standards Oversee financial performance, demand planning, cost control, and profit improvement Ensure compliance with UK MoD SSRO rules (cost transparency, reporting, allowable costs) Work closely with finance and legal teams to maintain pricing integrity and documentation standards Lead contract renewals, amendments, and negotiations Identify and capture opportunities for incremental business growth Coordinate across global teams and subcontractors to deliver seamless service Conduct regular customer reviews and drive continuous improvement initiatives Who You Are ...