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Business intelligence manager jobs in United Kingdom

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  • General Manager Pop-Up
    General Manager Pop-Up
    6 days ago
    Full-time
    London

    General Manager Pop-Up Location: Shoreditch, London Company: Junkies Employment Type: Full-Time About Junkies Junkies hits different. We're a pastry business, but not as you know it. With a fast-paced, design-led concept built around indulgence, precision, and experience, we are not trying to replicate traditional hospitality we are building something sharper, and operationally disciplined behind the scenes. Our success depends as much on smart execution as it does on strong commercial traction. This will be our first standalone site and sets the operational and commercial precedent for everything that follows. Our upcoming Shoreditch pop-up is a 3 month performance phase. Its objective is clear: The site must be operating at or above site-level breakeven on a consistent basis with systems that allow the business to operate without regular founder involvement. The Product & Model Junkies is a mono-product operation. One SKU. One price. All day. That simplicity is intentional it reduces complexity, tightens training, and makes the operation highly measurable. But it also raises the performance bar: with a single product, outcomes are driven by execution quality and operational control. There’s nowhere to hide behind menu variety. The commercial and operational levers are clear: • Throughput and queue conversion during peak windows, • Production planning to protect freshness while minimising waste, • Labour deployment matched tightly to demand by hour, • Quality consistency at speed every unit to standard, every time, • Operational flow designed for repeatability, not heroics This model rewards operators who can run a clean, disciplined system: tight prep, tight handoffs, tight reporting and who understand that growth only matters if it improves contribution. The Role This role is focused on making the Shoreditch pop-up economically successful within three months. You will own site-level contribution not just revenue. That means taking responsibility for revenue performance, labour efficiency, waste control, throughput, and operational clarity. You must be commercially sharp enough to grow revenue intelligently, but disciplined enough to prioritise what improves contribution rather than just top-line sales. This is not a role for someone who simply follows established playbooks you will be expected to refine, build, and implement better ways of operating as we scale. This is not a lifestyle store manager role. This is a performance mandate. What Success Looks Like (By End of Month 3) • The site is operating above breakeven, covering all fixed costs, • Labour and waste are controlled within agreed targets, • Peak-hour throughput is optimised, • The business runs without regular founder input, • Clear systems and reporting are in place, • Growth initiatives improve overall contribution not just activity, • Clear weekly reporting of revenue, labour %, waste %, and contribution It is our intention that the pop-up phase leads directly into our own store, but this is based on meeting defined financial and operational objectives. Core Responsibilities1. Economic Ownership (Primary Focus) • Own weekly site-level P&L, • Monitor and manage contribution, not just revenue, • Own and oversee local marketing and sampling campaigns, structured and measured against contribution impact, • Align labour scheduling to hourly demand patterns, • Control waste through disciplined production planning, • Improve revenue per labour hour, • Optimise peak trading windows 2. Operational Discipline • Translate brand standards into practical, repeatable ways of working, • Maintain consistent product quality and service execution, • Responsible for timely re-ordering of ingredients and materials, • Build and document simple, repeatable SOPs, • Identify friction and remove it quickly, • Ensure operational resilience when founders are not present, • Keep systems lean and scalable 3. Commercial Intelligence • Increase revenue without destabilising cost structure, • Improve AOV and conversion through structured experimentation, • Evaluate new channels (wholesale, B2B, collaborations) through a contribution lens, • Prioritise initiatives that strengthen the core site before expanding complexity You understand that revenue growth only matters if it improves contribution. 4. Team Leadership • Lead, coach, and structure the team to deliver fast, accurate, high-energy service, • Set clear performance standards, • Develop accountability and clarity in scheduling, • Commercially rigorous you think in contribution, not just sales, • Comfortable working autonomously and taking full ownership of outcomes, • A builder as much as an operator; you improve and create systems rather than just maintain them, • Analytical comfortable being measured against financial targets, • Structured under pressure you respond with data, not reaction, • Solution-oriented you present options, not just problems, • Disciplined in prioritisation you don’t chase growth for its own sake, • Motivated by developing relationships and channels that strengthen site contribution, • Reporting by default you provide clear, concise summaries of relevant business metrics You likely have experience in retail, hospitality, or food environments where margins matter and throughput is critical. Experience • Experience developing commercial accounts, partnerships, or local business channels is highly valued, • Demonstrated ability to improve processes and implement structure in growing environments, • Strong organisational and analytical skills with understanding of how operations drive financial results, • A high-accountability operational leadership position, • A commercially driven site management role, • A chance to shape how Junkies operates as it scales, • A pure sales position, • A passive store manager role, • A high-cadence event marketing job We reward contribution and operational excellence. How to Apply Send your CV and a short note explaining: • A time you improved contribution, not just revenue, • A time you identified and fixed operational leakage, • How you prioritise growth vs discipline

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  • Group Finance Manager
    Group Finance Manager
    4 days ago
    £60000–£65000 yearly
    Full-time
    London

    We are a fast-growing, creatively driven hospitality group with venues in London, Abu Dhabi and international expansion projects underway in Monaco, Abu Dhabi, and beyond. Rooted in our family-run origins, we value long-term commitment, collaboration, and vision. We're seeking an experienced yet hands-on Finance Manager to take ownership of the group's financial operations, help shape strategic decision-making, and grow into a future CFO role as the business continues to expand. This position is ideal for someone who thrives in an entrepreneurial environment, is eager to build systems and structures from within, and is motivated by purpose and growth rather than hierarchy. Key Responsibilities 1. Financial Management \& Oversight • Oversee day-to-day financial operations across all venues and entities within the group. , • Manage cash flow, forecasting, and group liquidity planning. , • Oversee accounts payable/receivable, payroll accuracy, and VAT submissions. , • Supervise management accounts and ensure monthly reporting is timely, accurate, and actionable. , • Consolidate and analyse financial performance across UK and international projects. 2. Strategic Planning \& Growth Support  • Support leadership in financial planning for new openings, refurbs, and international expansions (e.g., project budgets, funding timelines, ROI tracking). , • Build and manage business models, forecasts, and sensitivity analyses for new ventures. , • Partner with the Managing Director on long-term growth strategies and capital allocation. , • Identify efficiencies and cost-saving opportunities without compromising creative or operational integrity. , • Big picture financial planning for trajectory of the group. 3. Project \& Investment Oversight  • Track project spend versus budget and ensure accurate cashflow planning for fit-outs and openings. , • Liaise with contractors, suppliers, and landlords regarding financial matters, payments, and funding schedules. , • Support negotiations for lease contributions, rent-free periods, and financial agreements with partners or landlords. , • Maintain and evolve project tracking tools (spreadsheets, dashboards, cost trackers). 4. Systems, Processes \& Reporting • Review and improve accounting systems and internal controls as the group scales. , • Implement clear financial reporting structures between venue teams, central finance, and leadership. , • Ensure all statutory and compliance obligations (HMRC, Companies House, etc.) are met. , • Support the digital transformation of the finance function, from automation to cloud-based reporting / AI developments. 5. Leadership \& Team Development • Work closely with venue GMs, operations, and HR to embed financial awareness across teams. , • Cost control optimisation. , • Champion a culture of accountability and transparency around budgets and costs. 6. International Expansion \& Cross-Border Finance  • Assist with financial structuring, banking, and tax planning for international projects. , • Support cross-currency forecasting and consolidated reporting for UK and overseas entities. , • Liaise with external advisors (auditors, lawyers, tax specialists) to ensure group compliance and optimisation. The Ideal Candidate  • Experienced Finance Manager, Controller, or Senior Accountant ready for their next step. , • Confident working directly with founders and senior leadership. , • Entrepreneurial mindset: solutions-driven, proactive, and emotionally intelligent. , • Excited by the idea of growing with the business into a CFO-level position over time. , • Passionate about hospitality, creativity, and the intersection between business and brand. What We Offer • The opportunity to grow into a senior leadership role as the group expands internationally. , • A collaborative, creative, and family-driven culture that values purpose and integrity. , • Exposure to unique projects in London, Monaco, and Abu Dhabi. , • Competitive salary (commensurate with experience) with performance-based growth potential. , • Hybrid working structure and direct input in shaping the company's financial future. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting!

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  • Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    11 days ago
    Full-time
    London

    About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

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  • Advertising account manager
    Advertising account manager
    13 days ago
    £42000–£47000 yearly
    Full-time
    London

    Company Overview: PANDA EDUCATION GROUP LTD is a London-based education technology company operating the Panda Tutor platform, an innovative online learning service designed to connect Chinese K-12 students in the UK and China with experienced British tutors. Through online tutoring, intelligent question bank technology, student community forums, and virtual university showcases, we aim to provide students with academic support, English language training, exam preparation, and long-term education guidance. As we continue to expand our presence in the online education sector and strengthen our engagement with students, parents, schools, tutors, and education partners, we are currently seeking a motivated and experienced Advertising Account Manager to join our team. This is an exciting opportunity for a creative and commercially minded professional to lead targeted advertising campaigns, support brand growth, and contribute to the development of a dynamic international education platform. Key Responsibilities: Lead advertising campaigns across digital, social media, and education-focused channels targeting Chinese students and parents. Act as the key liaison for advertising accounts, managing campaign briefs, timelines, budgets, client communications, and performance reporting to ensure smooth execution and strong results. Work closely with internal marketing, tutor recruitment, business development, and education service teams to ensure advertising strategies align with Panda Tutor’s brand values, platform services, and target audience needs. Monitor campaign performance, analyse engagement data, gather feedback from students, parents, tutors, and partners, and use insights to optimise messaging, media placement, and advertising effectiveness. Develop professional promotional materials, campaign presentations, and partnership proposals to support student acquisition, tutor recruitment, school collaborations, and long-term business growth. We Offer: Competitive salary: £42,000–£47,000 per year Join a growing London-based edtech company Work from modern Canary Wharf offices Gain experience in international education marketing Grow within a collaborative multicultural team

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    No experience
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  • Commission Only Sales Affiliate
    Commission Only Sales Affiliate
    20 days ago
    Part-time
    London

    Company: The Future Skills College, HelixOneGlobal Location: Remote Contract Type: Self employed / freelance / commission only Commission: 15% to 25% of net sales, depending on sales volume, channel and agreed partnership terms Application Deadline: 15 May 2026 The Future Skills College, HelixOneGlobal is looking for professional, ethical and motivated commission only sales agents, affiliate partners and educational representatives to help promote and sell our online courses, products and services. Our courses, products and services are designed for individuals, students, professionals, schools, colleges, universities, training providers, employers and organisations looking to build practical skills for a rapidly changing world. Areas of focus include artificial intelligence, employability, digital skills, career development, leadership, communication and future ready learning. This is a flexible remote opportunity for individuals or organisations with existing networks in education, training, recruitment, careers, professional development, schools, colleges, universities, business communities or international student markets. About the Role As a Sales Agent, Affiliate Partner or Educational Representative, you will promote The Future Skills College and HelixOneGlobal products and services to suitable learners, customers, organisations and education partners. You will be paid commission on successful net sales generated through your introductions, referrals, affiliate activity or direct sales activity. This is a commission only opportunity, ideal for someone who already has relevant contacts, audiences or routes to market and wants to earn income by promoting high quality education, skills and professional development products and services. Full training will be provided on The Future Skills College and HelixOneGlobal products and services, approved promotional materials, referral processes, sales approach and brand expectations. For the best performers, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Key Responsibilities Promote The Future Skills College and HelixOneGlobal products and services to relevant audiences, clients, learners, customers and organisations. Generate leads, introductions, referrals or direct sales. Share approved course, product and service information, links, promotional materials and campaign messages. Identify potential education, training, school, college, university, employer, community, business or international partners. Support interested learners, customers or organisations by directing them to the appropriate course, product, service or enquiry route. Represent The Future Skills College and HelixOneGlobal professionally, ethically and responsibly. Provide feedback on market interest, learner needs, customer needs and potential partnership opportunities. Track leads, referrals and sales activity accurately where required. The Kind of Person We Are Looking For We are looking for people who are confident, professional and commercially minded, but also values led. The right person will understand that education, product and service sales must be based on trust, accuracy and customer benefit, not pressure selling. You should be comfortable speaking with prospective learners, parents, professionals, employers, schools, colleges, universities, community groups, business contacts or partner organisations. You may already have a relevant network, audience, client base or community, but you must be able to represent The Future Skills College and HelixOneGlobal in a way that is professional, respectful and aligned with our standards. The ideal representative will be reliable, self motivated, ethical, organised and confident in communication. They will be able to work independently, follow agreed processes and promote online courses, future skills programmes, products and services accurately and responsibly. We are especially interested in hearing from people with experience or strong networks in education sales, online learning, training and professional development, student recruitment, careers advice, employability, schools, colleges, universities, recruitment, HR services, community learning, business networks, affiliate marketing, content based promotion, international education agency work, corporate training or workforce development. What We Are Looking For Strong communication and relationship building skills. A professional and ethical approach to sales. An existing audience, client base or relevant network would be an advantage. Interest in education, skills development, lifelong learning, employability, digital skills and AI. Ability to work independently and generate your own leads. Confidence promoting online courses, products and services. Ability to follow brand guidelines, sales processes and legal requirements. Experience selling to individuals, schools, colleges, universities, employers, education providers or professional learners would be helpful, but is not essential. Commission Structure Commission is paid on confirmed net sales generated through your agreed referral, affiliate or sales activity. Commission rates range from 15% to 25% of net sales, depending on the type of sale, sales volume, route to market and agreed partner terms. For the purposes of this opportunity, net sales means the amount actually received by The Future Skills College or HelixOneGlobal after any applicable discounts, refunds, chargebacks, payment processing fees, platform fees, taxes, VAT, duties or other third party costs have been deducted. Higher commission rates may be available for agents or partners who generate consistent sales, bring institutional clients or support larger group enrolments. What We Offer A flexible remote opportunity. Full training on The Future Skills College and HelixOneGlobal products and services. Commission on successful net sales. A growing portfolio of future skills, online learning, professional development, products and services. Approved promotional materials and course, product and service information. Opportunity to work with an education and skills brand focused on practical, relevant and future ready learning. Potential for longer term partnership as the course and service portfolio grows. For high performing agents and partners, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Conduct and Representation All agents, affiliates and educational representatives must abide strictly by HelixOneGlobal terms and conditions, The Future Skills College brand guidelines, ethical sales standards and any applicable legal or regulatory requirements. Representatives must promote our courses, products and services honestly, accurately and responsibly. They must not make misleading claims, guarantee outcomes, misrepresent course, product or service content, offer unauthorised discounts, use unapproved marketing materials or present themselves as employees of The Future Skills College or HelixOneGlobal unless formally appointed to such a role in writing. Important Information This is a self employed, freelance or affiliate opportunity. It is commission only and does not include a basic salary. This is a remote opportunity to be carried out from the applicant’s own home country or usual place of business. It does not involve working on location in the UK and does not provide eligibility for a UK work visa, sponsorship visa or relocation support. Applicants must currently be able to operate on a self employed or freelance basis and must be able to issue valid invoices for approved commission payments. Agents and affiliates are responsible for managing their own tax, national insurance, social security, legal, accounting, registration and reporting obligations in their own country or jurisdiction. Applicants must have a valid bank account or approved payment method capable of receiving commission payments. You will be responsible for your own sales activity, tax arrangements, insurance, business expenses and any required registrations unless otherwise agreed in writing. Any future paid role would not be guaranteed and would depend on performance, fit, business growth and organisational requirements. How to Apply Please apply by sending: A full CV. A covering letter explaining your background, relevant networks, sales experience and why you are interested in representing The Future Skills College and HelixOneGlobal. A professional photo. The application deadline is 15 May 2026. Applications will be reviewed on a first come, first served basis, so early applications are encouraged.

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  • Sales Consultant
    Sales Consultant
    1 month ago
    £15–£18 hourly
    Part-time
    London

    We are looking for a Growth & Sales Consultant who lives and breathes marketing. You are not just an order taker—you are a consultant. You understand the pain points of business owners, you can articulate the value of our services, and you know how to close the gap between a lead and a long-term partnership. What You’ll Do: • Pipeline Management: Manage inbound leads and proactively hunt for new business opportunities., • Consultative Discovery: Conduct high-level discovery calls to understand client business models, goals, and marketing challenges., • Proposal Crafting: Translate client needs into compelling, high-converting proposals that showcase our unique value proposition., • Negotiation & Closing: Lead the sales process from initial contact to contract signature, handling objections with grace and confidence., • Marketing Insight: Stay ahead of industry trends to speak intelligently about SEO, paid media, and brand strategy during sales calls., • CRM Excellence: Maintain a clean, organized, and active pipeline in our CRM to ensure no lead is left behind. You Are a Perfect Fit If: • You are a Closer: You don’t get discouraged by a "no"—you see it as the beginning of a conversation. You have a proven track record of hitting and exceeding sales targets., • You Speak the Language: You have a solid understanding of digital marketing fundamentals (ROI, CPC, ROAS, Branding, LTV). You can explain why what we do works., • Top-Tier Communication: You are articulate, professional, and persuasive. You have high emotional intelligence and know how to build rapport with executives., • Self-Starter: You thrive in an environment where you have autonomy. You don’t need your hand held; you need a goal and the resources to smash it., • Passion for Growth: You are genuinely interested in helping other businesses succeed. You care about the results we deliver to our clients.

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  • Telesales Agent
    Telesales Agent
    1 month ago
    £49995 yearly
    Full-time
    Woodford Green, Woodford Green

    We are seeking a dynamic Telemarketer to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have experience in telemarketing and sales. At 5Tel, we provide cutting-edge payment solutions to businesses nationwide, empowering them to take payments face to face or on their website. We are on a mission to expand our reach, and we are looking for hungry, self-driven sales professionals to join our dynamic team. If you thrive in a fast-paced environment, love the thrill of closing deals, and are ready to earn what you’re worth, we want to hear from you! Knowledge of CRM software is a plus. About the Company 5Tel is a multi-channel payment service provider offering a wide range of payment processing, f2f payment terminals (Card machines), and merchant services. We are all about service beyond the transaction. Whatever the size of the business, large or small, there is a requirement to effectively manage and have visibility of income generated by card transactions; 5Tel delivers real transaction visibility, payment trends, and consumer intelligence through its online platform, as well as great quality terminals and exceptional customer service. Duties • Conduct outbound calls to potential customers (Small/Medium Businesses - SME) to discuss/explain our card acceptance services., • Present and promote products or services over the phone., • Record customer details, including reactions to the product or service offered., • Follow scripts when handling different customer concerns., • Achieve set targets for calls made and sales secured. Why Join Us? Requirements • Proficiency in English; additional languages are a plus., • Experience in telemarketing and sales., • Ability to professionally communicate over the phone., • Familiarity with CRM software is advantageous. If you are a motivated individual with a passion for sales and excellent communication skills, we would love to hear from you!

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  • Data Analyst
    Data Analyst
    2 months ago
    £42000–£45000 yearly
    Full-time
    Isleworth

    Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)

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  • Business Development Manager
    Business Development Manager
    2 months ago
    £15–£18 hourly
    Full-time
    London

    Business Development Manager (Strategic Growth) Company: JOSH’S ENTERPRISES LIMITED Location: London, E13 8QG Sector: Retail & Market Trading (Food, Beverage, General Goods) The Opportunity JOSH’S ENTERPRISES LIMITED is a thriving retail business entering a major expansion phase. We are seeking a high-Caliber Business Development Manager to lead our commercial strategy and scale our market presence. Note: Having benchmarked the UK market, we are prepared to sponsor an exceptional overseas candidate who brings the specialized expertise required for this role. Key Responsibilities • Strategic Growth: Design and execute a commercial plan to increase market share and revenue., • Expansion: Identify and secure high-potential new retail sites and market locations., • Partnerships: Manage long-term relationships with major suppliers and market organizers., • Intelligence: Analyze market trends and competitor strategies to maintain a competitive edge., • What We’re Looking For, • Experience: Proven track record in BD or strategic sales, ideally in Retail or FMCG., • Negotiation Skills: Ability to secure high-value contracts and build robust partner networks., • Strategic Vision: Capacity to turn market data into actionable, revenue-generating opportunities., • Market Insight: Strong understanding of the UK retail and market trading landscape., • How to Apply, • Submit your CV and a cover letter highlighting your strategic achievements to:

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  • 5 Star Hotel Security Officer
    5 Star Hotel Security Officer
    2 months ago
    £14.32 hourly
    Full-time
    London

    Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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