98 Best business process management Jobs in Croydon (November 2026)

£42000–£45000 yearly

Braai Bird is part of the Kudu Collective family founded by husband and wife duo Amy & Patrick in 2017. Our South African roots inspire the food - rotisserie chicken, sides, sauces and plenty of flavour. We pride ourselves on friendly, intimate service with a keen attention to quality and detail. After an incredible journey, we’re excited to be returning to the neighbourhood where our story began. Peckham has always been at the heart of Kudu, as we begin an exciting new chapter and return to our roots in Peckham, we’re looking for passionate, ambitious people who want to be part of a restaurant where hospitality comes first, standards are high, and every member of the team has the opportunity to grow. The Role Working closely with the General Manager you will support the daily operations, ensuring that every service reflects the quality, warmth, and attention to detail that define Braai Bird. Key Responsibilities Service & Operations • Ensure a seamless guest journey from arrival to departure, • Maintain exceptional standards across food, drinks, and environment, • Anticipate service flow and adapt to the demands of the restaurant People & Culture • Inspire, coach, and develop a diverse team, • Build a culture of accountability, professionalism, and pride, • Handle team conflict with maturity and fairness Labour & Efficiency • Support the General Manager in creating rotas aligned with business levels and labour budgets, • Maintain strong control over labour costs without compromising service, • Drive productivity and efficiency across all service periods Guest Experience • Deliver warm, intuitive, and personalised service, • Handle guest feedback and complaints with professionalism and care, • Build strong relationships with returning guests, • Lead by example in creating memorable experiences Compliance & Standards • Ensure full compliance with UK legislation and company policies, • Maintain excellence in health & safety, food safety, and licensing, • Uphold HR procedures with consistency and integrity, • Drive adherence to SOPs across the team Systems & Administration • Maintain accuracy across scheduling, HR, and operational systems, • Support payroll, absence management, and reporting processes, • Ensure all daily and weekly administrative duties are completed to a high standard A successful candidate should also have a thorough knowledge of and adherence to the law regarding the following company regulations: • Licensing Laws, • Health And Safety Regulations, • Food Handling and Hygiene Regulations, • Fire Regulations and Procedures, • First Aid Procedures What We Offer • Salary, £42,000.00 (base and tronc) and additional of excess tronc., • Career progression within a growing hospitality group., • The opportunity to work alongside a passionate and talented team. If you are passionate about wine, hospitality, and leadership, we'd love to hear from you. Right to Work in the UK required. Nov 2026 opening

Easy apply

Whelans pubs

We are looking for an experienced and organised bookkeeper to support the day-to-day financial administration of a multi-site pub and restaurant group. You will maintain accurate records, process transactions, reconcile accounts and provide reliable financial information to venue managers and senior management. Key responsibilities • Maintain accurate purchase, sales, bank, cash and general ledger records across multiple sites., • Process supplier invoices, credit notes and statements, coding costs to the correct site and nominal account., • Reconcile bank accounts, card receipts, cash takings, payment platforms and supplier accounts, investigating discrepancies promptly., • Record and review site sales information, including sales mix, cash, card payments, payouts, deposits and adjustments., • Prepare reports on outstanding invoices, creditor balances, cash flow and transaction queries., • Support month-end processes by maintaining schedules, posting agreed journals and assisting with management accounts and reporting packs., • Assist with payroll administration by collating approved hours, holiday information and payroll changes, and reconciling payroll reports where required., • Maintain organised digital and paper records while protecting confidential financial and employee information., • Liaise professionally with venue managers, suppliers, accountants and colleagues to resolve queries., • Identify duplicate invoices, unusual transactions, unexplained variances and control concerns, escalating them appropriately. Skills and experience • Previous experience in bookkeeping or accounts, including transaction processing and reconciliations., • Confident using Microsoft Excel and Word, with strong spreadsheet and numerical skills., • Experience with accounting software or cloud-based finance platforms, and the ability to learn new systems., • Excellent organisation, accuracy and attention to detail, with the ability to manage recurring deadlines., • Clear communication, sound judgement and discretion when handling sensitive information., • Experience in a pub, bar, restaurant, hospitality or other multi-site business is desirable., • Experience with supplier invoice capture, EPOS or till reporting, card settlement reconciliation and payroll data is an advantage., • A relevant bookkeeping or accounting qualification, such as AAT, or equivalent practical experience is desirable. You will be dependable, methodical and comfortable working with detailed financial information. You will take ownership of queries, communicate issues promptly and work constructively with colleagues across different venues. Success in the role means that transactions, reconciliations and reports are accurate, timely and supported by clear records, with unusual activity identified and escalated promptly.

We are seeking a friendly and professional bartender with three years of bar experience to join our hospitality team. The successful candidate will prepare and serve alcoholic and non-alcoholic beverages, create classic and original cocktails, and provide excellent customer service in a welcoming environment. Key responsibilities: • Prepare and serve drinks in line with company standards., • Engage with guests in a friendly and professional manner., • Maintain a clean, tidy, and well-organised bar area., • Manage stock, conduct stocktakes, and restock supplies as required., • Process cash and card transactions accurately using the POS system., • Check identification and follow licensing, food safety, and hygiene regulations., • Support event setup and work collaboratively with the wider team during busy service periods. Previous hospitality or restaurant experience is preferred, along with knowledge of cocktails, responsible alcohol service, and food safety standards. You should have strong communication and organisational skills, basic numeracy for handling transactions, and the ability to work efficiently both independently and as part of a team. Flexibility to work evenings, weekends, and holidays may be required.

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Criminal Defence Administrator & Police Station Coordinator Location: Bromley, South London (100% office-based during probation; hybrid working opportunities available post-probation) Hours: Full-Time Start Date: Immediate start available (with flexibility for November 2026 for candidates serving notice) Closing Date: 30 October 2026 About MK Law Established for over 18 years, MK Law has cemented its position as one of London’s leading criminal defence practices, recognised across the sector for our fearless advocacy and uncompromising client focus. We regularly act on complex, high-profile, and heavy-duty criminal defence matters, with a team dedicated to providing first-class advice and representation at every stage of the criminal justice system. As part of our ongoing growth, we are seeking an adaptable, organised, and proactive professional to join our busy South London team as a Criminal Defence Administrator & Police Station Coordinator. The Role Working at the operational heart of our firm, you will report directly to one of our Directors while providing critical, daily frontline support to our Solicitors and Accredited Police Station Representatives. The police station stage is often the most critical point in any criminal proceedings. In this fast-paced, highly rewarding role, you will take ownership of incoming instructions, manage practitioner rotas, and ensure that every file progresses seamlessly from first contact at the custody suite right through to conclusion and billing. Key Responsibilities • Police Station Coordination: Receive, log, and swiftly deploy Solicitors and Accredited Representatives to urgent police station attendances across London and the South East., • Rota & Diary Management: Manage and maintain daily police station rotas, Duty Solicitor schedules, court diaries, client appointments, and bail return dates., • Frontline Liaison: Act as a calm, confident, and professional first point of contact for clients, custody sergeants, police officers, courts, and instructing professionals., • Case Progression & Compliance: Open, maintain, and update electronic case files on our case management platform (LEAP), ensuring all compliance documentation and attendance notes are accurately logged., • Billing Preparation: Ensure matter data, disbursements, and legal aid compliance records are kept up to date to facilitate efficient and timely file closing and billing., • General Practice Support: Assist Directors, Solicitors, and the broader team with general administrative duties, correspondence, and office organisation. What We Are Looking For • Administrative Excellence: A proven track record in administrative or operational roles, with sharp attention to detail and the ability to multitask effectively., • Composed Under Pressure: Comfortable handling urgent instructions, unpredictable deadlines, and sensitive, confidential information with absolute discretion., • Exceptional Communication Skills: A clear, empathetic, and professional telephone manner when speaking with clients facing stressful circumstances, alongside strong written communication when dealing with external agencies., • Tech-Savvy: Confident with IT systems and digital document workflows. Prior experience with LEAP Legal Software or criminal legal aid processes is an advantage, though not essential., • Sector Background: Previous experience within a criminal defence practice or legal environment is a plus, but we welcome applications from candidates with strong transferable coordination or operational skills who learn quickly. What We Offer • Competitive Remuneration: A salary package reflective of your experience, skills, and background., • Structured Mentoring & Career Development: Dedicated training directly alongside senior fee earners and Directors, offering genuine scope for internal progression within a major defence practice., • Vibrant Firm Culture: Regular team socials and memorable company-wide events, including our renowned MK Law weekend trips in the UK and abroad., • Modern Working Environment: Well-resourced Bromley offices, with flexible hybrid working arrangements available following successful completion of your probationary period. Application Deadline: 30 October 2026.

Immediate start!

Easy apply

Parker Arrenberg Solicitors

Parker Arrenberg Solicitors Location: Catford, London Salary: depending on experience Contract: Full time, permanent The Role Parker Arrenberg Solicitors is seeking an experienced Residential Conveyancing Solicitor to join its Catford office on a full-time basis. This is an opportunity to join a firm that provides a personal, client-focused service rather than operating a high-volume “conveyancing factory” model. The successful candidate will take responsibility for managing their own caseload and conducting residential property transactions from initial instruction through to completion and post-completion. The role will involve working with limited supervision. Applicants should therefore be confident managing files independently, meeting deadlines and maintaining high standards of client care. Key Responsibilities • Managing a varied residential conveyancing caseload from start to finish., • Advising clients on freehold and leasehold sales and purchases., • Dealing with remortgages, transfers of equity and other residential property matters., • Reviewing title documentation, searches, enquiries, mortgage instructions and contract papers., • Liaising with clients, estate agents, lenders, brokers, solicitors and other parties., • Managing exchange, completion and post-completion requirements., • Maintaining accurate and up-to-date files and complying with regulatory, lender and firm requirements., • Identifying and addressing legal, practical and transactional risks., • Providing clear, timely and commercially sensible advice to clients. Candidate Requirements The successful candidate will ideally: • Be a solicitor qualified in England and Wales with approximately three to five years’ post-qualification experience in residential conveyancing. This level of experience is a guide, and applications from candidates with equivalent capability will be considered., • Have experience managing a residential conveyancing caseload independently., • Be able to conduct transactions from instruction through to post-completion with limited supervision., • Demonstrate strong technical knowledge of residential property law and conveyancing practice., • Have excellent drafting, communication and organisational skills., • Be able to manage competing priorities and progress matters efficiently., • Provide a consistently high standard of client care., • Have a careful and practical approach to risk management and compliance. Experience in commercial property would be an advantage, as there may be scope for the successful candidate to undertake some commercial property work. However, this is not essential. What the Firm Offers • A varied and independently managed caseload., • A professional and client-focused working environment., • The opportunity to handle matters throughout the full transaction lifecycle., • Scope to undertake some commercial property work, where the successful candidate has relevant experience. Parker Arrenberg Solicitors is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds.

To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

Full job description Part Time Beauty Therapist & Retail Skincare Advisor Location: Sutton, London Hours: 3 days per week (1.30pm - 5.30pm, about 13.5 hours per week with the option to scale up as demand grows) Pay : £13 to £13.50 per hour, depending on experience Additional pay: 10% commission on treatments personally performed About Skinfidence Skinfidence is a new skincare , haircare and clean beauty destination in Sutton, combining carefully curated skincare products with personalised advice, skin analysis and targeted beauty treatments. We are looking for a qualified Beauty Therapist who is equally comfortable providing treatments, advising customers and helping to run a beautiful retail space. This is a varied role for someone who genuinely loves skincare, understands different skin types and tones, especially black and brown skin tones and enjoys helping customers find solutions that work for them. What you’ll be doing Your time will be split between looking after the retail store and providing booked beauty treatments. Skincare & Retail • Welcome customers and understand their skincare concerns, • Provide personalised skincare and product recommendations, • Carry out skin consultations and support AI skin analysis, • Confidently explain and recommend products from our curated brands, • Process customer purchases and operate the till, • Keep the store clean, organised and beautifully presented, • Replenish products and help manage stock, • Work towards store sales targets, • Build relationships with customers and encourage repeat visits Beauty Treatments Depending on your qualifications and experience, you may provide: • Express facials, • Facial massage, • Lash lifts and tints, • Brow treatments, • LED facial treatments, • Other suitable express beauty treatments Our initial treatment offering will focus on services that can be delivered within our compact skincare studio, with the opportunity to expand the treatment menu as Skinfidence grows. What we’re looking for • Level 2 or Level 3 Beauty Therapy qualification, or equivalent, • Professional beauty treatment experience, • Strong knowledge of skincare and ingredients, • Experience and confidence working with Black, African and other melanin rich skin tones, • Understanding of concerns including hyperpigmentation, post inflammatory pigmentation, acne, uneven skin tone and dryness, • Excellent customer service and communication skills, • Comfortable recommending and selling skincare products, • High standards of hygiene and professionalism, • Reliable, organised and confident working independently, • Commercially minded and comfortable working towards sales targets Experience with facial treatments, skin analysis, lash treatments or facial massage would be particularly welcome. The person we’re looking for We want someone warm, knowledgeable and confident who can make customers feel comfortable asking questions about their skin. You should enjoy both sides of the role. On a quiet treatment day, you should be happy engaging customers, recommending products and looking after the store. When a treatment is booked, you should be confident switching into therapist mode and delivering an excellent client experience. Most importantly, we want someone who understands that skincare isn’t one size fits all and can confidently work with customers across different skin tones and concerns. What we offer • £13 to £13.50 per hour depending on experience, • 10% commission on treatments personally performed, • 3 days per week, • Staff product benefits, • Training on the skincare brands we stock and our skin analysis technology, • Opportunity to help shape our treatment offering as Skinfidence grows, • Friendly, independent beauty business environment We would like to know the following: • Your beauty therapy qualifications, • The treatments you are currently qualified and confident to perform, • Your skincare and retail experience, • Your experience working with Black and melanin rich skin We’d love to hear from therapists who enjoy skincare just as much as treatments and want to grow with a new beauty concept in Sutton. Pay: £13.00-£13.50 per hour Benefits: • Employee discount, • Referral programme, • Store discount Application question(s): • Have you worked and performed beauty treatments with diverse skin tones before, especially those prone to hyperpigmentation? Licence/Certification: • Level 2 or 3 Facial / Skincare Certification? (preferred) Work Location: In person

Immediate start!

Easy apply

Business process management jobs in CroydonCreate job alerts

Popular jobs searches in Croydon

Popular business process management jobs locations