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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Program Governance Manager, Program Governance Overview Mastercard is a global technology company in the payments industry. Our mission is to power an inclusive, digital economy by making transactions safe, simple, smart, and accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable, modular platform that supports a global portfolio of prepaid programmes, combining innovation with operational excellence. Role Purpose The Program Governance Manager is responsible for leading MPMS product governance and change management processes. This includes seamless delivery and support of program through core governance forums such as the MPMS Monthly Management Meeting, Product Council, DRC, and Change Board. This role reports to the VP, Program Governance and Vendor Management and contributes to the strategic objectives of the function. The role involves coordinating cross-functional teams, managing workflows, and implementing process improvements to enhance operational efficiency. It requires strong organisational skills, stakeholder engagement, and the ability to adapt to dynamic business environments while ensuring compliance with Mastercard’s governance standards. Key Responsibilities • Support MPMS product governance forums including MPMS Monthly Management Meeting, Cabinet meetings, Product Council, DRC, A-HA and Change Board to ensure effective oversight and decision-making., • Coordinate and manage change management processes across MPMS to support product delivery and operational resilience., • Develop and maintain governance documentation and artefact repositories to support audit and regulatory requirements., • Collaborate with Product, Finance, Compliance, Legal, Engineering, and other Mastercard functions to align governance with strategic objectives., • Implement process improvements to streamline operations and enhance efficiency., • Support strategic planning, budgeting, and performance management processes., • Contribute to the development of dashboards and reporting tools to monitor key metrics and performance indicators., • May be required to provide project management and coordination for cross-functional initiatives within MPMS., • Ensure compliance with Mastercard’s data governance and change management frameworks., • Experience in product governance and change management within a technology or payments environment., • Strong stakeholder management and communication skills., • Ability to manage multiple high-priority tasks and projects effectively., • Experience designing and implementing governance programmes and frameworks., • Excellent interpersonal skills including facilitation, negotiation, and collaboration., • Strong analytical and problem-solving capabilities., • High degree of self-organisation and attention to detail., • Understanding of prepaid processing systems and associated compliance requirements., • Experience in the payments industry and familiarity with Mastercard’s ecosystem., • Ability to identify and optimise inefficient processes., • Exposure to regulatory and customer-facing requirements., • Proficiency in business process mapping and continuous improvement methodologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• Business Development Manager (Trade Show Events), • Basic £50,000, • On target: £75,000 uncapped, • Monday to Friday, • Hybrid (3 days in office, 2 wfh) About the company Our client are a 3 time winner of The Sunday Times Top 100 Best Companies to work for. They have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join their award-winning teams. The role A Show Manager to join a very successful business exhibitions portfolio team. • Lead by example, • Be your teams point of contact for support and growth, • Set clear goals and objectives for all reporting staff, • Responsible for delivering sales targets across the show, • To proactively develop New and Existing Business sales strategies, • Help the team source and convert new business leads and recruitment of new accounts, • Develop a campaign strategy with the Event Director, • Aim to increase overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues, • Review and manage the sales plan targets and budget About you We are looking for friendly, motivated individuals who are looking for their next role in Event Sales. Ideally you will have experience of working in a similar role and be someone who thrives in a managerial position. • People centred management ability, • Commercial mind-set, • Previous B2B sales experience, • First class communication skills, • Account management experience throughout full project cycle, • Ability to problem solve and to overcome objections during the sales process, • Ability to build lasting rapport with clients, both on the phone and face to face, • Ability to work to deadlines and targets We read through each application carefully and reply quickly to those who we think could be a good fit for the role. We look forward to hearing from you - good luck!!

Our ___ are seeking a Business Change Manager experienced in delivering transformational behavioural change in major programmes. ABOUT THE ROLE: You will be joining our team at an exciting time - we maintain the UK’s National Time Scale, UTC (NPL), and are currently developing a ___ that will underpin UK Digital Infrastructure. This will address the risks associated with our dependency on global navigation satellite systems (such as GPS) that are vulnerable to both natural and intentional interference. You’ll enjoy collaborating with Change Analysts and senior stakeholders to assess changes resulting from security requirements within the programme. This will involve planning and implementing the relevant change activities to time, quality, and cost. Key responsibilities: • Deliver, implement and monitor business and behavioural change activities in alignment with roadmap, • Develop detailed impact assessments, training needs analyses, and action plans, • Manage the delivery of business readiness assessments, • Partner with Project Managers to coordinate change-related timelines, resources and deliverables, • Engaging, informing and supporting wider SMEs and senior stakeholders; overseeing project-level change plans ABOUT YOU: Essential: • Proven and recent experience in delivering transformational behavioural change within complex programmes, • Experience in conducting and maintaining change impact assessments in complex multi-project programmes, • Strong stakeholder management and engagement skills, • A degree or equivalent experience / professional qualifications in business change management or organisational change management. Desirable: • Prior experience within a business change consultancy, • Exposure to a variety of business change methodologies (such as ADKAR, McKinsey 7S model, Kotter’s, Kubler-Ross, etc.), • Experience in implementing security-related behavioural changes We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. However, to work in this role in the Time & Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.

We're looking for an Information Manager to join our Natural Resources, Nuclear and Networks team, for our Thames Water framework, working from home as well as sites in Surrey and Isleworth. Location: Hybrid working, from home as well as sites in Surrey and Isleworth Hours: Permanent, Full Time – flexible and part time hours may be available if desired, just let us know We are unable to offer certificates of sponsorship to any candidates in this role. Responsibilities We're looking for an experienced Information Manager to join our NRNN water team. In this role you'll adopt the information management process across projects, ensuring compliance with industry / Kier standards, focusing on ISO 19650, and helping to deliver against client requirements. The role will highlight any errors throughout the Your Day To Day Will Include • Contributing to the development of minimum standards, protocols, templates, forms, processes, and manuals in conjunction with the NRNN Digital Construction Lead., • Implementing our digital strategy for information management including the systems and processes for the CDE across all live projects and actively seek feedback from business unit employees on the use of the CDE and communicate this information to management., • Conducting audits and generating reports for compliance on live projects, working with the project teams to close out any corrective action required., • Delivering CDE advanced courses and upskilling sessions to enable the information coordinators to deliver the CDE and essential courses to the project teams / stakeholders., • Providing ongoing management of the information coordinators including PPR process, escalations, 1:1s, mentoring and training. What are we looking for? This Information Manager role is great for you if you have: • Experience of working on projects with large volumes of data and information from various sources., • Proficient understanding of the practical application of information management procedures, including effective, and complex workflows, change control and management., • Experience of effective communication with multidisciplinary design teams, client teams and sub-contractors with the ability to educate all stakeholders in CDE protocols., • Demonstrative capability of delivering ISO 19650 across projects. We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. ___There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards And Benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. ___Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. ___. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier

Who We Are HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job The Senior Account Manager will work alongside their Account Director, Our key UK client, suppliers and internal contacts to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of running the daily business. Balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans. Ideally you will have previous experience in the arena of a Permanent + Semi-Permanent Point of Sale Materials (POSM). You Will Be Responsible For • Working with the client and where necessary confidently challenging the brief from an informed experience, consulting and offering alternative effective solutions, • Having strong established supplier relationships, identifying local, near-shore and off-shore sourcing opportunities, • Accompanying our client out in the field in London recommending ways to elevate and hero their product above the competition, • Delivering operational excellence + effective growth strategies while managing the opportunities for the client, • Managing and owning the project cycle and leading the pitch, • Achieving and exceeding growth targets, • Providing regular forecasts to the Account Director You will be a confident ‘self-starter’ with excellent communication, relationship building and organizational skills. This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients so strong client facing and presentation skills are essential as is a strategic brain and the ability to challenge the norm and explore to do things differently. You'll work alongside our Account Director, the key UK Client, suppliers and internal contacts to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of running the daily business. Balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans. Key Responsibilities • Devise and lead technical input, challenge the brief and implement effective, outstanding and innovative solutions, • Devise and produce agreed detailed specifications based on our client’s business and your substantial experience, • Negotiate and agree deadline dates managing the whole project lifecycle, • Work with suppliers building specifications, producing 3D renders and prototypes and walk-through with the client, • Always deliver excellent customer service despite the pressure, • Closely monitoring with the supplier delivery schedules are being adhered to and planning for any risks - always having a plan B, • Ensure activity is recorded using our systems, • Maintain a full understanding of the broad range of HH Global's services and work closely with the internal departments to provide the client with digital services that complement their display solutions, • Implement new methods and procedures as required, • Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting, • Ensure invoicing procedures are followed, • Able to attend meetings away from the regular workplace (usually Hammersmith) as required, • Work with Account Director to identify and win new business opportunities., • Agree and manage budgets and P&Ls, • Deliver services to meet and exceed contracted SLAs, • Manage and monitor objectives to meet key business drivers, • Ensure compliance with Regulatory and Company policies Knowledge, Skills + Experience • Substantial, strong previous experience in leading Permanent + Semi-Permanent activations, • Ability to confidently recommend alternative solutions and manufacture methods, • Ability to work develop a display from scratch and articulate to suppliers, • A well-established relationship with UK and offshore suppliers and know when to use which, • Ability to remain calm when faced with issues and can manage multiple projects at the same time, • Strong Client Service experience and has built credible customer relationships at senior level, • Sound financial reporting and forecasting experience, • Good understanding of Marketing Services concepts, • Naturally builds and maintains rapport with the client, • Is comfortable analyzing and interpreting financial data and produces accurate reports, • Works collaboratively with others in pursuit of team goals, • Identify opportunities for continuous improvement, • Takes a logical and systematic approach to work, • Takes a flexible approach to work and encourages others to do so, • Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members, • Ability to understand current/changing business strategy and participate in delivering it, • Can identify business issues and develop risk mitigation strategies, • Ability to deal with the ambiguity associated with working in a fast paced and changing environment, • Exceptional communication, problem solving and cross-group collaboration skills, • Strong presentation skills, ability to present convincingly to a senior audience, • Excellent analysis and critical thinking skills We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.

Operations Manager We have a fantastic opportunity for an experience Operations Manager with a high attention to detail and solid experience of ISO27001 to assist with ISO standards to ensure compliance and prepare for ongoing certification. Strong Process development and improvement experience is essential for this position The Operations Manager is a crucial figure within the organisation. Dealing with stakeholders across the business, the Operations Manager ensures that the organisation runs smoothly, with all aspects of the business being dealt with as efficiently as possible. Location: New Malden, KT3 Hours: Full-time (37.5 hours) Salary: £35,000 - £40,000 + Benefits and 3 Volunteering days per year What does this entail? It requires someone who displays exemplary attention to detail and a drive to deliver but is also empathetic and understands that our business is about our people. This requires the individual to wear multiple hats and juggle competing priorities, all while remaining calm and maintaining a sense of humour. Experience in a fast-paced SME will be hugely beneficial. It is a challenging and rewarding role for someone who is looking to make an impact in a growing business. Key responsibilities • Process development and improvement., • Ensure the project management system reflects the needs of the business and is amended as required., • Assist with ISO standards (9001/14001/27001), ensure compliance and prepare for ongoing certification., • Monitor, manage, and report on company NPS score., • Attend departmental meetings to ensure compliance and address issues., • Update and monitor reports ensuring accuracy and highlighting potential issues., • Monitor and ensure tasks are carried out in a timely manner., • Work with external stakeholders (e,g, clients, lawyers, government agencies) to ensure compliance and pass on actions to internal contacts., • Complete sales operations tasks, • Manage supplier/client documentation and negotiate terms where appropriate., • Monitor inboxes and ensure any actions are delegated to the relevant parties., • Monitor client feedback and ensure the appropriate steps are taken to address issues., • Manage the AdobeSign account to ensure effective use., • Proofreading documents to ensure accuracy., • Manage all aspects of the office (e.g. recycling, office sundries and cleaning)., • Order gifts for clients/colleagues as required.

Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for an Environmental Impact Manager to join the Venue team on a fixed term basis. Job Title Environmental Impact Manager Department Venue Reports to Venue Director/Impact Director Direct report(s) None Salary Banding c. £55,000/£60,000 per annum Job Level Guide Location HQ - This role is contractually based at Allianz Stadium, offering some flexibility to work from home Travel Requirements Some travelling across the country required Employment Type Fixed Term Contract (2 Years) Working Hours This is a full-time role, covering 35hrs per week Application Information: • Please submit an anonymised CV (i.e. please exclude personal details)., • The closing date for applications is 09th January 2026 at 5:00 PM., • The RFU reserves the right to close this vacancy early if we receive sufficient applications., • Applications may be considered whilst this vacancy is advertised. The Role: The RFU is evolving its strategic approach to purpose, bringing together environmental, social and inclusion initiatives under Impact; ensuring the Union has the right capacity and expertise to embed impact focussed activities into everything that we do. We are looking for an experienced environmental sustainability professional who has worked in sport, venue operations or a relevant field to help us on this journey. From threading environmental sustainability into our Stadium operations, to developing guidance tools for the community game, this role will report into the RFU Venue Operations Director, with a dotted reporting line into the Impact Director, working with the respective teams, wider RFU staff and community game leaders to deliver the RFU’s five-year environmental action plan. You will work across two different departments. The small but dynamic Impact team has responsibility across the organisation, supporting our people to operate in a thoughtful and inclusive way, and maximising positive social, economic and health outcomes for our activities. The Venue team’s focus is on looking after the stadium and our other properties, and delivering our globally famous events in a fun, memorable and completely safe manner. The majority of the team are in the office most days though there is also the opportunity to work from home during the week. Some key responsibilities include: • Work closely with the Venue Operations Director and Head of Facilities to agree, monitor, gather and analyse relevant data sources to understand the environmental impact of Allianz Stadium, both on event and non-event days, and of any other RFU activities more broadly, particularly as that data relates to carbon emissions., • Work closely with the Stadium Development Director to support decision making related to the redevelopment, particularly as it relates to the use of energy and other environmental resources., • In conjunction with the Health, Safety and Environment Manager develop and own the Environmental Management System for the RFU’s business, supporting or owning any external auditing, accreditation and reporting processes, in particular ISO 14001, 50001 and 20121., • Undertake continuous professional development to stay across changes to environmental standards, guidance, regulation, legislation and best practice at a local, regional and national level., • Maintain membership and close links with relevant industry organisations, such as BASIS and close links with other stadia and sporting organisations across London and more widely where possible., • Work closely with the Impact Director to deliver the organisation’s Impact plan and produce regular impact reports., • Create policies and guidelines relating to key environmental impact areas, working across departments to support the effective implementation of policies and guidelines., • Create and distribute clear and concise guidance and support to the community game, enabling clubs up and down the country to understand best practice and take tangible actions to drive positive change., • Work closely with the community game communications team to engage and communicate effectively with the game, and celebrate and case-study best practice, • In liaison with the People Team, support the learning and development of RFU staff in best practice and their relevant responsibilities., • Actively collaborate with colleagues to contribute to the creation, development and delivery of the current strategic, business and operational plans, to embed a culture of environmental and social responsibility, retaining oversight of plans to ensure progress and consistency across the business., • Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put the Team First, Shape The Future, Respect Each Other., • Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation. Qualifications, Skills & Experience: The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role. Essential: • Demonstrable experience of delivering operational environmental plans within a sporting or relevant organisation., • Experience in developing and implementing management systems, aligned in particular to ISO 14001, 50001 and 20121., • Proficient in data management, analysis and reporting., • Proven ability to support the implementation and delivery of environmental and social impact commitments., • A strong understanding of sustainability principles, environmental issues, and their impact on businesses and the ability to translate this for grassroots rugby clubs., • An awareness and understanding of the wider sustainability policy and regulatory landscape., • The ability to adapt rapidly to working within a multifaceted organisation., • A collaborative team player able to communicate effectively with a variety of internal and external stakeholders., • Excellent project management skills, able to report on project delivery against plan and objectives., • An ambitious, but realistic, and innovative approach to Impact, with a desire to continuously learn and seek thought leadership and best practice., • Strong collaboration, influencing and stakeholder management skills with the ability to challenge constructively., • Proactive self-starter with the perseverance and ability to manage competing priorities with the ability to work independently, and with high levels of autonomy., • Effective communicator able to confidently deliver clear written and verbal messages., • Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions., • Committed to actively contributing and building an inclusive culture in your role and day to day behaviours., • A passion for sport., • An understanding of the wider sporting context which the RFU works in. Desirable: • A passion for sport., • An understanding of the wider sporting context which the RFU works in. Additional Information: • During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions ___.

Kick off your career with Storey as a Field Connectivity Agent! The Fine Print: Pay: Base pay is £25,000 with on track earnings of £40,000 plus £350 per month car allowance and fuel reimbursed at 25p per mile. This role also comes with a comprehensive commission scheme that increases your commission as sales volume increases and is uncapped! Location: You will be given a territory to cover within or around Ealing Role type: Permanent / Full-Time Hours/Days: Monday to Friday, 12pm - 8pm Reporting to: Field Sales Manager Start date: 7th January for induction About the role: We’re hiring Field Connectivity Reps to join a fast-moving broadband project with a brand-new FTTP supplier. If you’ve got the gift of the gab and love chatting to people, this could be your perfect fit. You’ll be out and about, knocking on doors and talking to customers about unbeatable broadband deals. No cold call centres, no scripts – just real conversations and real rewards. You’ll be allocated a territory and will be required to drive between different areas to connect with customers face-to-face. What You’ll Bring • You’re a self-starter who wants to earn and grow., • You have a UK driving licence and access to your own vehicle (this is not an absolute requirement), • You love talking to people and know how to engage with them., • You’re comfortable working towards targets and motivated by results., • You’re friendly, confident and naturally good with people., • You’re organised and can manage your time well while working on the move, • Previous sales experience A note for candidates: We welcome candidates who may not tick every box but show strong potential, enthusiasm, and a willingness to learn. If you’re passionate about the work and love engaging with people, we’d love to hear from you. Why Join Us? • OTE of £40,000 with unlimited commission opportunities, • 28 days holiday allowance, • Monthly car allowance, • Paid mileage and fuel reimbursement, • Full training and onboarding support, • A Note on AI and Applications At Storey, we’re proud to be a progressive, forward-thinking business that embraces innovation, including the use of AI tools to support creativity, productivity, and efficiency. We understand that AI can be a helpful resource when crafting applications, but we want to hear your voice. What makes you you? What unique qualities, experiences, and perspectives will you bring to our team? We’re not looking for a generic, AI-generated response, we’re looking for authenticity. So if you’ve used AI to help structure your application, that’s absolutely fine, just make sure it reflects your personality, your passion, and your potential. Let your individuality shine. We can’t wait to get to know the real you. If you’re ready to hit the ground running and help us grow fast, apply now!

We have an exciting opportunity to join the Pilgrims Europe Product & Innovation team with a vacancy for a Development Chef based at our Windmill Lane site in West London. Location: Windmill Lane, Southall Contract: Permanent, Full-time No direct reports To win in the market by developing brilliant recipes that will be loved by our customers and deliver commercially for the business. This role will work closely with the Product Development Manager and Senior Chefs in nurturing a food culture in the business, in line with our journey to become a world class food company. The successful candidate will work to bring new products to market, from the initial concept right through to product launch, by developing a unique portfolio of brilliant recipes that will be valued by our customers, supporting delivery of business growth and profitability. To achieve success it is critical that the R&D Chef works cross-functionally to ensure that all concepts/recipes developed are aligned with the business strategy. Key Areas Of Responsibility Include (but Not Limited To) • Product development based on pro-active innovation & customer briefs., • Be aware of target costs, promotional mechanics, quality tiering and operational efficiencies prior to developing propositions., • Prepare product costings to target MSP and understand the business implications from a commercial and manufacturing point of view., • Be aware of insights from customers and PEU customer team to enable propositions to reflect both the consumer and customer needs (inc. awareness of the innovation platforms & customer clusters)., • Be involved in idea generation and Innovation Day delivery., • Working in partnership with the PEU purchasing team ensuring all new raw materials are approved and are logged on the site raw material tracker prior to being approved by the customer., • Prepare product samples for customers, photography, nutritional, shelf life, handovers, pre-pro and launches., • Support, encourage and provide clear direction for the R&D Kitchen Assistants., • Along with the total team ensure that the Innovation/Development Centre is maintained and cleaned to the highest possible standards., • Prepare and present detailed product handovers for the manufacturing site teams for all approved products., • To present all new concepts to site SLT prior to retail panels ensuring accurate costings are delivered against current factory capabilities., • Ensure the transfer of quality into the factory with the NPI Team during trials and on-going post-launch., • Help prepare/agree specifications for all new raw materials, packaging and processes alongside the Technical department, • Review the quality of existing products via Consistency Panels., • To work alongside the R&D Co-ordinators/NPI team to prepare high quality presentation paperwork., • To be involved in Customer presentations and ensure that all presentations have a logical flow, illustrating a sound understanding of recipes, commercials, customer need and manufacturing capabilities, as well as demonstrating a passion for food., • Build relationship with customer(s)., • Maintain awareness of market, consumer & restaurant trends and competitor activity, applying this knowledge during the development phase., • Maintain awareness as to the potential upgrade of existing products giving consideration to operation efficiencies and Pips initiatives. Skills And Knowledge • 5Years’ experience as a Chef or equivalent food experience essential, • Previous experience in the Food Manufacturing Industry desirable, • Product / Menu Costing Experience, • Sourcing of Ingredients/Produce, • Passionate about food, • Project management skills, • Highly organized multi-tasker, • Attention to detail, • Computer literate, • Displays tenacity. Goes that extra mile to achieve results and deliver excellent service, • Excellent communication skills, • Enthusiastic team player, • Build relationships internally and externally What We Offer • Competitive salary, • Career development opportunities within a growing, forward thinking business, • Competitive annual leave and enhanced Sick Pay, • 24/7 Employee Assistance Programme, • End of Year Thank you Gift and Lunch, Refer a Friend Scheme, Stars Awards, Wellbeing Initiatives, Long Service Awards, • Free site Car Parking, Life Assurance and many more This role would be suitable for someone who is passionate and with relevant restaurant/hospitality industry experience and exceptional culinary and creative food skills. As well as excellent communication skills and multi-tasking experience.

Summary\n 49,500*- 66,000* per annum | 35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Head Office Property Department is looking for a motivated and dedicated Consultant to join the Property Portfolio Team. This is the heart of Lidl GBs Property Team where regional proposals for new stores, regional distribution centres and our existing portfolio are analysed and presented to the board. It is an exciting area of the business with exposure to senior management and an opportunity to showcase your expertise and knowledge. At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, youll find the work/life balance you need to thrive. What you'll do\n • Reviewing store and warehouse expansion proposals (new and existing) and presenting to Senior Management and the Board of Directors, • Ensuring due diligence and compliance of all submitted proposals, • Undertaking Feasibility assessments on proposals inc Profitability and Return on Investment, • Ensuring compliance with legal requirements and operational specifications (internal policies etc), • Reviewing legal contracts and presenting to the Board of Directors, • Taking the lead on ad-hoc project work, • Liaising with and providing support to the Regional Property Offices in relation to store development proposals and Head Office stakeholders regarding warehouse development proposals, • Building relationship and coordination with relevant internal and external stakeholders, • Providing support with in-house property systems and procedures, • Presenting key findings and action points to the team following store / warehouse proposal review, • Store lifecycle analysis, • Administration (document management, trackers and logs) and system management in relation to the presentation and analysis of store and warehouse proposals, • Accountable for a diverse range of property matters, providing assistance to both your property associates, Team Manager and senior management as required, • Continuously understanding the companys bigger picture, and the role of property within the organisation as a wholeWhat you'll need\n, • A background or experience in Real Estate, • Experience in portfolio management would be advantageous, • Preparing & Reviewing development appraisals and real estate contracts would be beneficial, • A high level of due diligence to ensure that proposals are presented with accuracy and in line with company guidance is essential, • Solid communication and presentation skills, • Strong organisational skills, and an ability to work to regular weekly deadlines whilst remaining calm under pressure, • Ability to identify risks and problem solve pragmatically, • The ability to work independently and as part of a team, whilst on occasion leading project work, • An inquisitive mindset, not afraid to scrutinise and ask questions, • Numeracy skills, with the ability to understand financial appraisals / return on investments, • Proficiency in Excel, and an ability to grasp new in-house systems and procedures, • Drivers license is advantageous, • German language skills are beneficial but not essential What you'll receive\n • 35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. *includes 10% non-contractual London Weighting allowance

As the living, growing home of our national story, The National Archives is already a special place to work. We’re an institution nearly 200 years old with a collection spanning 1,000 years of history. But it’s where we go next that makes things really interesting. In our strategic vision: Archives for Everyone, we set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive. We won’t become this overnight. It will take time, focus, effort and daring. That’s where you come in. Because we can’t do this without you. Job Overview Salary: £29,258 per annum Contract type: Permanent Band: D / EO Closing date: Thursday 1st January 2026 at midnight This role supports The National Archives’ Freedom of Information (FOI) request service, which is administered by the FOI Centre. To ensure we meet tight statutory targets, the FOI Centre needs to run an efficient and professional customer service, which requires excellent attention to detail and customer service skills for responding to the needs of our customers and stakeholders. The FOI Centre is responsible for overseeing FOI activity across The National Archives (TNA) and for handling FOI requests for access to information contained within closed archival records and our own corporate (business) information. Reporting to an FOI Manager, this role will assist the Centre in managing and coordinating FOI requests across TNA, by monitoring the case management system, the triage and entry of requests, and customer correspondence to ensure the FOI requests being processed are accurate and up to date. The Service Advisor will assist case officers in ensuring all requested information is managed properly, updating requesters as required. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process • Interview: Interviews will be held on-site during the week commencing 19th January, • Personal Statement: We ask all applicants to submit work history details and a personal statement, not exceeding 1200 words Selection for interview will be based on the ‘essential’ requirements in the job description below so please ensure that your statement demonstrates in detail how you meet these requirements. In The Event Of a High Volume Of Applications We Will Conduct An Initial Sift Based On The Following Four Essential Criteria • Demonstrate the ability to carry out research into records, assimilate lots of information, analyse textual content, and summarise findings clearly and concisely., • Demonstrate the ability to make decisions, using sound judgement, escalating issues as required., • Commitment to providing a professional service to the public and/or to other government departments., • Ability to work to deadlines, work well under pressure, and prioritise/balance demanding workloads. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. SC clearance/willingness to obtain SC clearance will be required for this role. This requires candidates to have been resident in the UK for at least the past three years. Please do not apply if you have been resident in the UK for less than three years as your application will be rejected. Sponsorship We are unable to offer visa sponsorship for this role. Job Description Role and Responsibilities Assist In Management And Coordination Of All FOI Requests • Log all new cases received into the FOI Centre within our tracking system. As part of this and with experience, highlight any complex cases or cases that may need more immediate attention, • To complete (after training) an initial triage of FOI cases to identify any that require standard responses and send appropriate responses to enquirers accordingly, • Undertake ‘relevancy checks’ into certain requested series of records, to ensure that a request is relevant to a cited record and/or whether it is possible for the FOI Centre to fully and accurately respond to a request., • To identify all cases due for a response daily and liaise with case officers to establish what response is required, • Monitor all incoming e-mail inboxes/post to the FOI Centre – identifying FOI requests for logging, answering straight forward enquiries and circulating e-mails for further attention, • Monitor corporate requests received and identify any which may require consultation with other government departments, liaising with relevant stakeholders if appropriate, • Alert Head of Centre to any problems identified with regard to the processing of requests so that remedial action may be taken and long-term solutions implemented, • Develop expert user knowledge of TNA's tracking system to assist with advising on the service requests, • Assist with preparation of figures for monitoring reporting purposes for Head of FOI Centre. Ensure these are accurate and timely, • Develop own knowledge of the FOI Act and FOI Casework at TNA, with a view to assisting case officers with a small amount of FOI casework and redaction work on an ad hoc basis if opportunities arise Assist In Handling Of Complaints Regarding Freedom Of Information • Carry out initial investigation into FOI casework records. Prepare case files/folders, adding in papers and summaries of steps taken for the FOI Managers. For IR/ICO/Tribunal cases, including links to the previous case folders, • Locate and prepare documents to be used in bundles presented to Information Commissioners Office/Information Tribunal Assist with managing the publication of information requests to TNA’s website: • Establish a list of corporate FOI responses sent each month, • Identify if templates have been prepared by FOI case handlers – prepare templates if they haven’t been completed, liaising with case handlers as necessary, • Use WordPress for updating TNA’s website/FAQs and any editorial changes and liaise with the internal web team to ensure timely publication Assisting with FOI Centre administration and the provision of training: • Distributing FOI training information to TNA new starters (and maintaining spreadsheet), • Liaise with the FOI Managers to ensure cover for the FOI Centre at internal Information Management training sessions (oversee/manage the rota), • To assist the Centre in the organisation of training, team meetings and hosting visitors on site when required, • Chairing FOI Centre Team meetings, compiling meeting agendas and minutes as required, • Providing administrative support for the Advisory Council on National Records and Archives’ FOI Panel consultations, • Providing administrative support for TNA’s Reclosure cases and Reclosure Panels when necessary, • Raising Purchase Orders as and when required by the Head of the FOI Centre Working Conditions • Normal office environment, • Display Screen Equipment user, • Moving items up to 10kg in weight, • Will come into contact with distressing material: The work of the FOI Centre involves the processing of FOI requests for access to information contained within closed archival records which can sometimes be upsetting or distressing in nature. Although the primary roles and responsibilities of this post do not directly involve reviewing these records, the administration of FOI requests may expose the job holder to detailed descriptions of file contents in written and verbal communications Person Specification Essential Criteria • Demonstrate the ability to carry out research into records, assimilate lots of information, analyse textual content, and summarise findings clearly and concisely., • High standard of communication, both written and verbal., • Confident and able to negotiate at a senior level across government departments., • Good team-working skills and flexibility in approach to work, to meet targets., • Demonstrate the ability to make decisions, using sound judgement, escalating issues as required., • Commitment to providing a professional service to the public and/or to other government departments., • Team player able to work on own initiative under pressure., • Ability to work to deadlines, work well under pressure, and prioritise/balance demanding workloads. Desirable Criteria • Knowledge of the Freedom of Information Act 2000 and related legislation., • High level of IT literacy, including strong knowledge of Microsoft Outlook, Excel, Word, and SharePoint., • Use of case management/tracking systems., • Project management experience. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the ___ and the ___. Benefits Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development. Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years) and 10½ days public and privilege holidays per annum. Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at ___ (opens in new window) Reasonable adjustments If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: • Complete the ‘Reasonable Adjustments’ section of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must pass a disclosure and barring security check. People working with government assets must complete ______ (opens in new window) Nationality Requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the ___, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ___ (opens in new window) Working for the Civil Service The ___ (opens in new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's ___. (opens in new window) The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the ______. (opens in new window) Contact Point For Applicants • Name: The National Archives Recruitment Team Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at ___ (opens in new window)

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do • Contribute to the promotion of the compliance function as a trusted advisor., • Support day-to-day tasks relating to compliance programs (e.g., compliance trainings roll out, setting up and preparing agendas for correspondence/meetings, drafting presentations, collaborating with other regional teams)., • Support Senior Management through the evaluation of complex clients and/or topics., • Track the local adaptation and implementation of risk mitigating measures (e.g., policies and processes)., • Consolidate risk reporting / mitigation measures., • Act as a key point of contact for local system staff across all compliance topics., • Provide advice on compliance queries or otherwise connecting staff to the most appropriate team to address their query., • Support with operational tasks related to compliance training and communication exercises., • Receive compliance related information from business stakeholders or from the Global Compliance team and collate this into timely reports., • Assist with compliance risk identification and compliance risk reporting., • Perform data validation and integrity checks on compliance datasets., • Support with bottom-up compliance risk identification exercises, including aggregating results and producing analysis and reports., • Assist project teams (as allocated by line manager) with a view to ensuring that compliance considerations are identified and recorded from inception to delivery. YOU’RE GOOD AT • Working in an international environment, • Project management, • Engaging with cross functional stakeholders, • Problem solving and analysis, with a demonstrable ability to operate with little oversight, • Working effectively in a fast-paced environment, with the ability to prioritize and balance competing, time-urgent demands, • Attention to detail, • Written and oral communication (English; additional languages will be considered favourably); active listening What You'll Bring • An academic degree in a relevant discipline. Advanced degree preferred, • 3-4 years’ experience in a compliance function or other risk management discipline such as audit, fraud examination, quality control, risk analysis within a financial/ banking institution, professional services, or consulting firm or international business (aerospace, transport, construction, pharmaceutical, healthcare etc.), • Preferably advanced knowledge of, Microsoft Office (Power point, Excel, Word), Trello, exposure to business intelligence tools: Tableau, Power BI Who You'll Work With You will be part of the EMESA Regional Compliance Team reporting to the EMESA Senior Director, and you may also be working with the Asia Pacific and/or North America Regional Compliance teams. This team sits within a network of regional Compliance teams which report into the Global Head of Compliance and Chief Risk Officer. In this role you will engage regularly with stakeholders and collaborators across the business: Managing Directors and Partners, Regional and System Risk and Compliance Nodes, Legal, Finance, Risk, and more. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.