Manage and evaluate the call Centre solution (operational & customer journey). * Develop and motivate the Customer Service Advisors through training, coaching and participation in company initiative
A 24-hour emergency call-out service is also required and weekends on rotation. Responsibilities * Maintaining building and plant rooms to a high standard (Daily, weekly and monthly checks) * Permit ...
Fluent in German and English, both written and spoken At least 1 year experience in a Customer Service/Call Center environment Possess a professional, helpful and friendly telephone manner ...
To participate in the regional duty rota system, enabling the company to provide a 24 hour call-out service to its customers and to ensure that reactive call ours are responded to within 4 hours
You will receive an attractive standby allowance and call-out payment on top of a market aligned ... You''ll have the autonomy to manage your service route, covering servicing, maintenance, and minor ...
Drive excellent customer service by working with the area supervisor and national Call Centre utilising our dedicated PDA management software. You will be expected to provide a professional and ...
... call package to OSI * Work with regional service management to drive the annual budget (FY) & review it with global service management * Flexible Working, to support US and APAC Qualifications and ...
If you're someone who has multiple years' experience, working on service desks for enterprise ... Get your CV, and we shall set up a call accordingly!
The services are provided to those aged 16 years to end of life. Key ResponsibilitiesAbility to ... call Jake on
Expertise in utilizing ITIL Tools and CMDB, as well as a strong background in Service Integration ... call with further details.
We're a well-established Managed Services and Cloud Hosting Services provider, based in Central ... Call everyone "my colleague" so there's no chance of getting names wrong. Have a challenger mindset
Up to 5 days available plus optional weekends and evening call out available at enhanced rates ... Annual Service Visit (Annual Gas Safety check): £30.00 per appliance * Landlord: £30.29 per ...
Call Logging * Troubleshooting * Customer service * Technical support for Windows 11, Microsoft Office 365, iManage DMS * Issue Prioritization * Hardware/Software Installation Skills & Qualifications
Monthly Night-call Rota and Overtime Working. Salary Dependant on Skills - £38,000 - £42,000 a year The Ideal Candidate would have : * Good Communication and customer service skills to represent ...
Mobile Service Technician- Hydraulics Location - Heathrow Salary - £30,000-£40,000 About the ... Availability for 24-hour emergency call-out rotations.
Field Service Engineer Work Location: * Field-based: South London, Central London Salary & Benefits ... After 3 months, engineers go on a call rota, on-call weekends every three weeks. Application ...
... may call this role IT Helpdesk Manager, IT Helpdesk Team Leader, or IT service Desk team Leader Who? are we looking for? We are seeking an IT Service Desk Manager with: * Minimum 4 years in ...
... service to residents. You will carry out day to day electrical repairs to our properties, emergency call-out on a rota with others electricians. Essential In order to be considered you will need to ...
Pump Service Engineer required for our client, a world-leading manufacturer of air & water pump ... in 7 call out rota 33 days holiday (25 + Bank Holiday's) Life Assurance 3X basic salary Company ...
... and Call Center contribution. You will be an advocate to the Acorn brand, Acorn values and ... Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered
We are looking to recruit an experienced Customer Service Representative to join our team, based in ... Extensive experience within a suitable call centre or relevant customer services role * A good ...
Call and chase unpaid rents/service charges. Send out arrears letters and send to solicitors to recover if need be and liaise with solicitors to get the money collected. Report to clients on the ...
... call through a data base of landlords and vendors to generate valuations and new business. You will have experience within a similar role and feel confident to hit the ground running. *Recommend a ...
To have good verbal and written communication skills, including to prepare reports/complete service call-out documentation. * To have the ability to form good working relationships with colleagues ...