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  • Application Support Lead
    Application Support Lead
    10 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    11 days ago
    £56000–£60000 yearly
    Part-time
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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  • Senior Sales Consultant
    Senior Sales Consultant
    18 days ago
    £35000–£45000 yearly
    Full-time
    Croydon

    Are you an experienced property professional ready to take your career to the next level? We’re looking for ambitious, switched-on Senior Lettings or Sales consultants to join our award-winning team at Streets Ahead Estate Agents one of South London’s most established and respected independent agencies. This is your opportunity to work with a high-performing, supportive team in a fast-paced environment where results are rewarded and career growth is real. For the right individual, this role also offers a clear pathway to progress into a “Number 2” position within the branch an ideal step toward management. You’ll be joining a business that genuinely invests in its people, recognises talent, and promotes from within. Duties • Engage with prospective tenants or buyers promptly and professionally, providing expert guidance throughout the negotiation process., • Conduct property viewings, highlighting key features and benefits to generate interest and facilitate negotiations., • Negotiate terms of tenancy or sale agreements confidently, aiming to achieve mutually beneficial outcomes for clients and the agency., • Manage existing client relationships by providing exceptional customer service, answering queries, and maintaining regular communication., • Develop new business opportunities through proactive outreach, networking, and leveraging local market insights., • Prepare accurate and comprehensive documentation for offers, agreements, and contracts ensuring compliance with legal requirements., • Collaborate closely with colleagues across departments to coordinate viewings, offers, and administrative tasks efficiently., • Proven experience as a Letting or Sales Negotiator or in a similar customer service-driven sales role within the property sector., • Strong interpersonal skills with the ability to build rapport quickly and confidently negotiate deals., • Excellent communication skills—both verbal and written—with an energetic and positive attitude., • Demonstrated ability to deliver exceptional customer service while managing multiple priorities effectively., • Knowledge of relevant legislation, regulations, and best practices in property lettings or sales is highly desirable., • A proactive approach with strong organizational skills to manage appointments, follow-ups, and documentation accurately., • Valid driver’s license preferred for facilitating viewings and client meetings across multiple locations. Join us as a Senior Letting or Sales Negotiator where your enthusiasm fuels success! We value motivated individuals who thrive on delivering outstanding service while achieving targets in a vibrant environment. This role offers an excellent platform to develop your career further within the property industry while making a real difference for our clients every day.

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  • BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    1 month ago
    Full-time
    Norbury, London

    Employer: M&N Brothers Ltd 📌 Work Location: 1513–1515 London Road, Norbury, London, SW16 4AE 🕒 Employment Type: Full-Time, Permanent ⏰ Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week) 💷 Salary: £42,000 per annum M&N Brothers Ltd is a well-established property management and business services company operating across London. We specialise in property operations, financial planning, and strategic project development. As part of our expansion, we are looking for a highly skilled Business and Financial Project Management Professional to support our executive operations and lead high-value business initiatives. Role Overview The successful candidate will manage complex business and financial projects, monitor organisational performance, and provide strategic support to senior management. This role combines financial expertise, project leadership, and operational analysis to drive company growth. Key Duties & Responsibilities • Lead business and financial projects from planning through to completion., • Conduct financial analysis, risk assessments, and performance evaluations to support decision-making., • Prepare business cases, project plans, feasibility studies, and financial forecasts., • Develop and monitor budgets, financial models, KPIs, and operational reports., • Coordinate with internal teams, clients, external partners, and stakeholders to deliver project objectives., • Identify operational inefficiencies and implement process improvements., • Ensure compliance with UK financial regulations, reporting standards, and internal policies., • Prepare high-quality project documentation, presentations, and executive reports., • Support long-term business planning, investment analysis, and portfolio management., • Contribute to strategic initiatives that improve company growth and operational performance. Required Skills, Experience & Qualifications • Bachelor’s degree (or equivalent) in Business, Finance, Project Management, Economics, or related field., • Minimum 3 years’ experience in business project management, financial management, or strategic planning., • Proven ability to manage complex projects and meet deadlines., • Strong analytical skills with expertise in financial analysis, budgeting, and forecasting., • Excellent communication, presentation, and stakeholder management skills., • Advanced knowledge of MS Office, especially Excel and PowerPoint., • Ability to work independently, manage workloads efficiently, and deliver accurate results. Why Work With Us • Highly competitive salary, • Professional and supportive work culture, • Opportunities for long-term career growth, • Structured working hours and a stable employment environment

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  • Event Manager/Manageress
    Event Manager/Manageress
    1 month ago
    £15–£26 hourly
    Part-time
    Sutton

    Job Title: Front of House Event Manager (Part-Time / Ad Hoc) Location: London, UK Contract Type: Part-Time / Ad Hoc Basis Salary: Competitive hourly rate (DOE) About the Role We are seeking an experienced Front of House Event Manager to join our dynamic events team on a part-time, ad hoc basis. The ideal candidate will have a proven track record of delivering exceptional service within banqueting and conference environments, with the confidence to lead a team and ensure seamless event execution. Key Responsibilities • Lead and manage a front of house team of six or more staff during events, ensuring smooth operation and excellent guest service., • Oversee the setup, delivery, and breakdown of banqueting, conference, and corporate events., • Liaise with clients, kitchen teams, and event coordinators to ensure all event details are delivered to the highest standard., • Conduct pre-event briefings and delegate tasks effectively to team members., • Maintain high standards of presentation, hygiene, and professionalism at all times., • Troubleshoot and resolve any issues promptly to ensure a flawless guest experience., • Ensure compliance with health and safety and food hygiene regulations. Requirements • Minimum two years’ experience in a similar Front of House or Event Management role., • Strong leadership and team management skills, with experience supervising six or more staff., • Demonstrable experience in banqueting, conferences, and corporate events., • Excellent communication and organisational skills., • Professional, calm under pressure, and guest-focused., • Flexibility to work evenings, weekends, and irregular hours on an ad hoc basis., • Right to work in the UK. Desirable • Experience in high-end venues, hotels, or corporate hospitality., • Personal licence or first aid certification (advantageous but not essential). How to Apply Please send your CV and a short cover note detailing your relevant experience and availability

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  • Civil Engineer
    Civil Engineer
    1 month ago
    £38000–£42000 yearly
    Full-time
    Mitcham

    AFRICA BALKANS TRADE AND CULTURE CENTRE FOR A NEW CONTRACT in Africa, We are seeking a highly motivated Civil Engineer to join our dynamic team and to oversee infrastructures development and budget planning activities across projects in French Speaking Africans Countries. The successful candidate will be responsible for designing, developing, and managing infrastructure projects, ensuring they meet technical specifications and safety standards. This role offers an excellent opportunity to contribute to innovative system designs and construction projects, utilising advanced CAD software and project management skills. The ideal applicant will possess a strong foundation in civil engineering principles and a passion for delivering sustainable and efficient infrastructure solutions. Responsibilities Develop detailed civil engineering designs using AutoCAD, Civil 3D, Revit, MicroStation, and CAD software. Manage multiple projects from conception through to completion, ensuring adherence to deadlines and budgets. Conduct system design analysis and optimise construction plans for efficiency and safety. Prepare technical reports, specifications, and documentation for various infrastructure projects. Collaborate with architects, contractors, and clients to ensure project requirements are met effectively. Oversee site inspections and ensure compliance with health and safety regulations during construction phases. Utilise project management tools to coordinate resources, schedules, and deliverables efficiently. Assist in the development of innovative solutions for complex civil engineering challenges. Experience Proven experience in civil engineering design or project management roles. Proficiency in AutoCAD, Civil 3D, Revit, MicroStation, and CAD systems is essential. Strong knowledge of system design principles and construction processes and project delivery in French -Africans countries Experience with Mathcad or similar engineering calculation software is desirable. Demonstrated ability to manage multiple projects simultaneously while maintaining high standards of quality. Familiarity with industry standards, health & safety regulations, and environmental considerations within civil engineering projects. This position offers a stimulating environment where technical expertise and creative problem-solving are highly valued. Candidates should be organised, detail-oriented, and eager to contribute to impactful infrastructure development

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  • Senior Immigration Caseworker (IAAS Level 2 Accredited)
    Senior Immigration Caseworker (IAAS Level 2 Accredited)
    2 months ago
    £30000–£40000 yearly
    Full-time
    Croydon

    Simman Solicitors, an SQM-accredited law firm, is seeking a dedicated and experienced Senior Immigration Caseworker (IAAS Level 2 Accredited) to join our growing team based at our Croydon office or Hayes office (Middlesex) London. This position is full-time, five days per week (Monday to Fridays), with working hours from 9:00am to 6:00pm. This is an excellent opportunity to work within a supportive environment delivering high-quality immigration and asylum services to the local community. We specialise in Immigration Law, providing both Legal Aid and private services across immigration, asylum, and human rights matters. The successful applicant will play a key role in managing complex cases and delivering high-quality legal representation. Requirements • IAAS Level 2 Senior Caseworker accreditation (Immigration and Asylum Accreditation Scheme), • Registered with the Law Society as a Level 2 Senior Accredited Caseworker, • Proven experience in publicly funded Immigration Law (LAA work), • Ability to work independently and without supervision Responsibilities • Manage the firm’s LAA Immigration and Asylum caseload, including appeals and judicial reviews, • Handle detention and fast-track matters, • Take client instructions, prepare cases, and maintain billing and compliance requirements, • Conduct monthly file reviews and ensure ongoing compliance with quality standards, • Provide excellent client care, particularly in sensitive human rights matters, • Update and manage case files using the firm’s LEAP system, • Advocacy experience before the Tribunal is an advantage Skills & Attributes • Excellent communication, interpersonal, and organisational skills, • Professional, proactive, and target-driven, with strong attention to detail, • Capable of working independently and as part of a team, • Commitment to maintaining the highest standards of client service and compliance Salary Competitive and reflective of experience, with flexibility for exceptional candidates. For solicitors or accredited supervisors, pay will reflect experience, efficiency, and responsibility.

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