Care administrator jobs in London

Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024

Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

Position: Care Coordinator Experience: Minimum of 1 year experience in healthcare (NVQ Level 3) Job Description: The Care Coordinator is responsible for facilitating and coordinating comprehensive care services for individuals. This role involves assessing patients' needs, developing tailored care plans, coordinating healthcare services and appointments, and monitoring patient progress to ensure optimal health outcomes. The ideal candidate will have a minimum of 1 year of experience in healthcare, strong communication skills, and the ability to work collaboratively with interdisciplinary teams. Key Responsibilities: Conduct assessments of patients' medical, psychological, and social needs. Develop individualized care plans based on assessment findings and treatment goals. Coordinate healthcare services, appointments, and referrals with providers and specialists. Monitor patients' progress and adjust care plans as needed. Facilitate communication between patients, families, caregivers, and healthcare teams. Maintain accurate records of assessments, care plans, and interventions. Qualifications: Minimum of 1 year experience in healthcare (NVQ Level 3). Bachelor's degree in nursing, social work, healthcare administration, or a related discipline preferred. Strong communication, interpersonal, and organizational skills. Ability to work independently, prioritize tasks, and collaborate effectively with interdisciplinary teams.

1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.

To maintain a basic caseload of around 180 Housing Disrepair Pre Litigation cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times

Employment duties Provide high quality dental treatment in line with current theory and practice, while treating patients with empathy and understanding Maintain the required professional registration, indemnity and insurance Manage own programme of continuing professional development to maintain and improve own professional knowledge and competence and to meet the GDC requirements Follow all practice policies and procedures and maintain standards of infection prevention and control in line with current theory and practice Treat patients with empathy and understanding Establish, promote and maintain productive working relationships with all team members to provide high standards of care and service to the patients in line with the practice policies and procedures Liaise with the practice owner on all matters concerning administration, pay and service conditions Supervise the assisting dental nurse in regard to clinical matters Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work Key tasks Offer dental treatment to the patients in line with the dentist’s skill, experience and the GDC’s ‘Scope of Practice’ including: Diagnose disease Prepare comprehensive treatment plans Prescribe and provide endodontic treatment on adult teeth Prescribe and provide fixed and removable prostheses Carry out oral surgery Provide oral health advice and care Carry out periodontal surgery Extract permanent teeth Prescribe and provide crowns, bridges, veneers and cosmetic dentistry Carry out treatment on patients who are under general anaesthesia Provide conscious sedation Prescribe medicines as part of dental treatment Prescribe and interpret radiographs Additional skills which a dentist could develop after appropriate training: Provide implants Provide non-surgical cosmetic injectables Prescribe and provide fixed orthodontic treatment Refer to a suitable practitioner if the treatment is outside of your sphere of knowledge and/or experience Recognise where supervision is necessary and refer appropriate difficult professional or clinical issues to the practice owner Take part in the emergency rota as directed Maintain good lines of communication with the practice team in the best interests of patients Obtain valid consent from patients before starting treatment, in line with the current guidelines and the practice policy Ensure that all clinical dental notes are comprehensive, contemporaneous and complete and are available for inspection at the premises at any time Keep up to date with and practise in line with current NHS (where appropriate) and GDC regulations as well as with the guidance from the Faculty of General Dental Practitioners and NICE Keep up to date with health and safety requirements Attend practice meetings and training sessions when requested Observe correct professional behaviour and promote a positive image of the profession and the practice at all times Keep confidential all patient, business and practice information Work actively with the practice owner to develop the practice and implement the business plan

Job Title: Sales and Marketing Manager Company: UK SECURITY POWER Ltd. Location: Chalton, London Salary start at: £28000 per anum We are a new company and seeking a dynamic and results-driven Sales and Marketing Manager to join our team at UK Security Power Ltd. This individual will play a crucial role in driving the growth and success of our security guard company through strategic sales initiatives and effective marketing campaigns. The Sales and Marketing Manager will be responsible for developing and implementing comprehensive sales and marketing strategies to acquire new clients, retain existing clients, and promote our services in the security industry. There is a possibility of working remotely as long as you meet the monthly target of at least 2 signed contracts a month. You will also have access to a free zone 1-5 monthly top up ticket when ever needed thus give you a peace of mine when scheduling face-to-face meetings with clients. Work related journey out side these zone will also be taken care of by the company. Responsibilities: 1. Develop and execute strategic sales plans to achieve company targets for revenue growth and client acquisition. 2. Identify and target potential clients in various industries, including commercial, residential, industrial, and institutional sectors. 3. Build and maintain strong relationships with key decision-makers and stakeholders to generate leads and secure contracts. 4. Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for expansion. 5. Collaborate with the operations team to ensure seamless delivery of services and exceed client expectations. 6. Create compelling marketing materials, including brochures, presentations, and digital content, to effectively showcase our services and value proposition. 7. Manage digital marketing initiatives, including website development, social media campaigns, email marketing, and online advertising. 8. Plan and coordinate promotional events, trade shows, and networking opportunities to increase brand visibility and generate leads. 9. Monitor and analyse sales and marketing performance metrics, track progress against goals, and provide regular reports to management. 10. Stay abreast of industry developments, best practices, and regulatory requirements to continuously improve sales and marketing strategies. Requirements: 1. Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred but not a compulsory requirement. 2. Proven track record of success in sales and marketing roles, preferably in the security industry or a related field. 3. Strong understanding of sales and marketing principles, strategies, and techniques. 4. Excellent communication, negotiation, and presentation skills. 5. Ability to build and maintain relationships with clients, partners, and industry contacts. 6. Creative thinker with a strategic mindset and problem-solving abilities. 7. Proficiency in Microsoft Office Suite and CRM software; experience with digital marketing tools and analytics platforms is a plus. 8. Self-motivated and results-oriented with a passion for driving business growth. 9. Ability to work independently and as part of a team in a fast-paced, dynamic environment. 10. Valid driver's license and willingness to travel as needed. Join our team at UK Security Power Ltd. and be part of a dynamic and growing company committed to providing exceptional security services to our clients. If you have the skills, experience, and drive to excel in this role, we want to hear from you!