Office Manager
29 days ago
£31000–£34000 yearly
Full-time
Sunderland
Duties and responsibilities: • Oversee daily office operations, including filing, record-keeping, and correspondence.
• Handle incoming and outgoing mail, emails, and phone calls.
• Maintain and update resident records, staff files, and care agency documentation.
• Manage schedules, appointments, and meetings for management and staff.
• Monitor office supplies and place orders as needed.
• Support budget tracking and expense reporting.
• Assist with payroll processing, invoicing, and petty cash management.
• Maintain employee records, including attendance, leave, and performance reviews.
• Organize and store documents securely (e.g., care plans, contracts, policies).
• Act as a liaison between management, staff, residents, and families.
• Support emergency preparedness (e.g., fire drills, staff training).
• Handle inquiries from residents and families regarding billing, care plans, or services.
• Help organize social events and activities for residents.
• Troubleshoot basic IT issues or liaise with IT support. Skills/Qualifications/Experience: • Strong organizational & multitasking abilities.
• Excellent communication (written & verbal).
• Proficiency in MS Office & care home management software
• A relevant 1-2 years of experience in administrative or Office Management role.
