Duties and responsibilities: • Oversee daily office operations, including filing, record-keeping, and correspondence. • Handle incoming and outgoing mail, emails, and phone calls. • Maintain and update resident records, staff files, and care agency documentation. • Manage schedules, appointments, and meetings for management and staff. • Monitor office supplies and place orders as needed. • Support budget tracking and expense reporting. • Assist with payroll processing, invoicing, and petty cash management. • Maintain employee records, including attendance, leave, and performance reviews. • Organize and store documents securely (e.g., care plans, contracts, policies). • Act as a liaison between management, staff, residents, and families. • Support emergency preparedness (e.g., fire drills, staff training). • Handle inquiries from residents and families regarding billing, care plans, or services. • Help organize social events and activities for residents. • Troubleshoot basic IT issues or liaise with IT support. Skills/Qualifications/Experience: • Strong organizational & multitasking abilities. • Excellent communication (written & verbal). • Proficiency in MS Office & care home management software • A relevant 1-2 years of experience in administrative or Office Management role.
Health Care Assistant BLUE RCOK CARE LTD – Durham Job Summary We are seeking a compassionate and dedicated Healthcare Assistant to join our team. The successful candidate will play a vital role in providing high-quality care to residents in a care home setting. This position requires effective communication skills, the ability to follow care plans, and a commitment to enhancing the well-being of individuals in our care. Responsibilities Assist residents with daily living activities, including personal hygiene, dressing, and mobility. Support the implementation of individualised care plans tailored to each resident's needs. Communicate effectively with residents, their families, and healthcare professionals to ensure continuity of care. Maintain accurate records of care provided and report any changes in residents' conditions. Help with meal preparation and feeding when necessary. Ensure the cleanliness and safety of the care environment. Participate in training and development opportunities to enhance skills and knowledge in healthcare practices. Qualifications Proficiency in English is essential for effective communication with residents and staff. Previous experience in a care home or home care setting is desirable but not mandatory. Familiarity with IT systems for documentation and record-keeping is an advantage. Ability to drive may be beneficial for roles involving community outreach or home visits. A caring attitude with a passion for supporting individuals in need of assistance. Strong organisational skills and attention to detail in following care plans. Join us as we strive to provide exceptional care and support to our residents. Your dedication can make a significant difference in their lives As a direct employee, we will provide: - Competitive rates of pay – above industry average in most locations - Free Uniform and Free DBS - Funded development – NVQ 2, 3 and further training, internal promotions are encouraged and supported - Flexible working patterns, a few hours a week to full time positions on a pre-planned Rota - Mileage enhancement, Refer a Friend Scheme - Access to Blue Light Card - Job Types: Full-time, Permanent, Temporary, Fixed term contract, Temp to perm - Pay: £12.20-£14.37 per hour - Benefits: Company pension - Employee discount - Language:English (preferred) - Work Location: In person