Operational Support Team Administrator
6 days ago
Shenstone
Fixed term 12 month maternity cover\nAre you highly organised, detail‑focused, and confident working with financial data? We're looking for a proactive OST Administrator (Finance Verification & Compliance) to join our Operational Support Team in Lichfield. This is a key role that ensures the accuracy of financial, payroll and invoicing information that supports our services across the organisation.\nWhat you’ll be doing\nIn this varied and fast‑paced role, you will:\nVerify financial data before it’s processed into Coldharbour and billing systems\nCheck commissioned, delivered and invoiced hours to ensure accuracy and compliance\nRaise invoices and validate service codes against contracts\nSupport payroll by confirming employee rates, annualised hours calculations and overtime enhancements\nMaintain accurate employee records for starters and contract changes\nReconcile data across systems (Coldharbour, CM2000) to support timely payments\nLiaise with funders, social workers and internal teams to resolve discrepancies\nSupport compliance activities and produce reports to ensure financial integrity\nAssist with audits and maintain strong documentation standardsWhat we’re looking for\n\nExperience in financial verification, compliance, payroll, invoicing or accounts administration\nStrong numerical accuracy and attention to detail\nGood understanding of financial controls and data checking processes\nConfident using financial systems and Excel\nAble to work under pressure, meet deadlines and manage multiple priorities\nClear, professional communication skills for internal and external stakeholdersExperience with annualised hours, commissioning frameworks or the care sector is beneficial but not essential — training will be provided.\nWhy join us?\n\nSupportive and collaborative team environment\nOpportunity to develop specialist knowledge in financial compliance\nA role where your accuracy directly supports service delivery\nStrong development and progression opportunities within Operational SupportIf you’re someone who loves getting things right, enjoys problem‑solving and thrives in a structured and deadline‑driven environment, we’d love to hear from you.\nWorking Hours:\n\nDaysStartFinish\nMonday09:0017:00\nTuesday09:3016:30\nWednesday09:0015:00\nThursday09:0015:00\nFriday09:0015:00