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Would you like to help shape the future of digital services used by millions across the UK? The Driver and Vehicle Licensing Agency "DVLA" are looking for a Lead Enterprise / Business Architect who will help translate business strategy into clear architectural direction during a major period of transformation. This is an opportunity to influence long-term change at scale and support the evolution of nationally important public services. Salary up to £82,430 (dependant on interview assessment), over 28% employer pension contribution plus other Civil Service benefits. Flexible, hybrid working from Swansea. Job description We are looking for an experienced Lead Enterprise Architect to join the DVLA's Architecture function. In this role, you will help shape the direction and maturity of business and enterprise architecture across the agency, ensuring it genuinely supports strategy, transformation and service delivery. You will act as a trusted senior advisor, influencing key decisions and guiding architectural practice across programmes and directorates. Working closely with business leaders and technical teams, you will develop clear architecture artefacts, capability models and roadmaps that set out both current and future state views. Your focus will span business architecture, data and information flows, governance, and alignment with technology and solution architecture. This is a senior, high-visibility role that requires confident leadership, strong stakeholder engagement and the ability to work effectively across business, policy and technical communities. Open Session: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Tuesday 3rd March 2026 at 12:00pm. Follow the applicatio link for instructions to book your virtual seat. Responsibilities: • Network and communicate with senior stakeholders across enterprises and seek opportunities for improvement., • Support at least one community or team, or a combination of both., • Find and use best practice and emerging technologies and approaches, • Lead teams including enterprise architects and help them understand how to deliver the team's objectives to meet organisational goals., • Horizon scan for influences or risks., • Support successful delivery of the long-term strategy., • Experience working as an enterprise architect with a strong focus on business architecture and strategic design., • Comfortable setting direction, leading architectural decisions and influencing senior stakeholders., • Clear and confident communicator, able to explain complex ideas to both technical and non-technical audiences., • Strategic mindset, able to see the bigger picture and connect architecture to real business outcomes. Alongside your salary of £57,515 - £82,430, Driver and Vehicle Licensing Agency contributes £16,662 towards you being a member of the Civil Service Defined Benefit Pension scheme along with: • Best in class learning and development tailored to your role, • An environment with flexible working options where we encourage a great work-life balance, • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues, • Generous employer contribution of 28.97%, depending on chosen pension scheme, • Digital communities with clear career frameworks, • On-site gym plus personal training available (membership applies), • On-site nursery, restaurants and coffee bar, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)., • 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday., • hybrid office/home based working model where staff will spend a minimum of 60% of their time in the Swansea office over a month, with flexibility dependent on balancing business and individual need., • This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years., • DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship., • Apply before8th March 2026 with a CV that has evidence of the following criteria:, • Significant experience working as a senior enterprise business architect, leading business architecture activities across complex organisations or portfolios, • Proven ability to develop and use business architecture artefacts, such as capability models and target operating views, to influence strategic decision making and investment priorities, • Strong experience engaging with senior stakeholders, translating organisational strategy into coherent architectural direction and roadmaps If you are an experienced Enterprise or Business Architect who enjoys working at a strategic level, influencing senior stakeholders and shaping long-term transformation, we would welcome your application. This is an opportunity to bring your expertise into a role where you can make a measurable impact across complex, nationally significant services. Apply now or contact Zee in complete confidence.

The Driver and Vehicle Standards Agency (DVSA) are expanding their digital capability to support critical national services, including MOT, enforcement and core driver systems used across the UK. As a Senior Digital Business Analyst within the Digital Services and Technology Directorate, you will take a lead role in defining and validating complex business and user requirements within agile teams. Flexible, hybrid working (60% office based) across 8 UK locations with a salary of £44,241 - £48,241 plus a generous Civil Service Pension of 28.97% and other Civil Service benefits. Locations - Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading (West London) About role The Senior Digital Business Analyst reports to a Lead Business Analyst. The post holder is responsible for providing business analysis expertise to define and validate digital projects, products and services, ensuring they are aligned to DVSA's strategic objectives. The scope of requirements definition includes business requirements (goals, objectives, needs), stakeholder requirements, solution functional and non-functional requirements and transition requirements. The post holder will be part of one or more agile / scrum delivery teams within DVSA's Digital Services and Technology Directorate, working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provide the team with all documentation. Responsibilities • Leading investigative analysis to understand business processes, user needs and service challenges, • Defining business, stakeholder, functional, non-functional and transition requirements, • Producing and refining user stories and acceptance criteria, • Maintaining and prioritising the product backlog in collaboration with Product Owners, • Identifying risks, issues and dependencies linked to delivery and facilitating resolution, • Using modelling tools and structured analysis techniques to define effective processes, • Ensuring development teams have a clear understanding of business and user requirements Essential skills • Working in agile, multidisciplinary teams to develop and refine business requirements, user stories and acceptance criteria, • Experience delivering digital projects and products using Agile frameworks (Scrum / Kanban), • Experience leading investigative analysis to define business requirements and model effective business processes, • Identifying user needs and translating them into prioritised user stories and service or design approaches, • Mentoring or supporting other Business Analysts, • Analysing complex problems using structured tools and data to assess feasibility and operational impact, • Proven experience engaging and coordinating with stakeholders at all levels Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Note: Candidates based in Yeading will receive the London Weighting allowance of £4,000. Being part of the Civil Service means you will have access to a wide range of fantastic benefits: • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), • 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday, • Access to the staff discount portal, • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc., • Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues, • 24-hour Employee Assistance Programme providing free confidential help and advice for staff, • This is a Civil Service Grade SEO. -Experience of leading business analysis activities for projects and initiatives and working with a range of stakeholders -Experience of coaching, developing and mentoring individuals within Business Analysis • DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship., • Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check. To allow for meaningful checks to be carried out, candidates will be required to have at least 3 years continuous residency in the UK. ?? ?

Would you like to set architectural direction that shapes the future of digital services used by millions across the UK? Operating across domains, portfolios and programmes, you will ensure the application landscape remains secure, sustainable and aligned to organisational priorities while supporting the delivery of modern public services at scale. Salary up to £98,061 (dependant on interview assessment), over 28% employer pension contribution plus other Civil Service benefits. Flexible, hybrid working from Swansea. Job description We are seeking a Principal Enterprise Architect with a strong focus on application architecture to join DVLA's Architecture function. This role will provide strategic leadership and technical authority across the application estate, ensuring that application design and evolution align with business priorities, architectural principles and long-term organisational strategy. As a Principal Enterprise Architect, you will own and shape the enterprise application architecture, defining current state, future state and transition architectures. You will work across portfolios and programmes to guide decision making, promote reuse and consistency, and reduce complexity and risk. The role requires close collaboration with delivery teams, business stakeholders and fellow architects to ensure application solutions are scalable, resilient and deliver value for money. Open Session: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Tuesday 3rd March 2026 at 12:00pm. Follow the applicatio link for instructions to book your virtual seat. Responsibilities: • Network and communicate with senior stakeholders across enterprises and actively seek opportunities for improvement., • Support multiple communities and teams., • Find and use best practice., • Find and use emerging technologies and approaches., • Inspire other enterprise architects and help them understand how to meet organisational goals., • Horizon scan for external influences or risks., • Support successful delivery of the long-term strategy., • Be responsible for the overall direction of business and digital capabilities., • Credibility as a senior technical leader with the ability to combine deep architectural knowledge and strategic thinking., • Ability to define current, target and transitional application architectures., • Confident setting direction, influencing senior stakeholders and providing clarity in high-risk environments., • A clear strategic mindset, able to look beyond immediate delivery pressures and consider long-term organisational impact. You will understand how architectural decisions shape future services and ensure alignment to wider business objectives., • A collaborative leadership style, with experience building strong cross-functional relationships and mentoring others. Alongside your salary of £69,501 - £98,061, Driver and Vehicle Licensing Agency contributes £20,134 towards you being a member of the Civil Service Defined Benefit Pension scheme plus: • Best in class learning and development tailored to your role, • An environment with flexible working options where we encourage a great work-life balance, • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues, • Generous employer contribution of 28.97%, depending on chosen pension scheme, • Digital communities with clear career frameworks, • On-site gym plus personal training available (membership applies), • On-site nursery, restaurants and coffee bar, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)., • 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday., • hybrid office/home based working model where staff will spend a minimum of 60% of their time in the Swansea office over a month, with flexibility dependent on balancing business and individual need., • This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years., • DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. -Proven ability to define current, target and transitional application architectures, and to make and defend architectural decisions in complex or high risk environments -Strong experience providing architectural leadership and assurance across multiple teams or programmes, ensuring alignment to enterprise standards and strategic objectives If you are an experienced Architect with a strong background in application architecture, governance and you are comfortable operating at a senior strategic level, we would welcome your application. This is an opportunity to bring your expertise into a complex, large-scale environment where your decisions will shape the direction of critical public services and influence how technology supports organisational priorities over the coming years. Apply now or contact Zee in complete confidence.

Would you like the opportunity to work with the latest technologies reaching 50 million users? The DVLA and Inspire People are partnering together to bring you an exciting opportunity for a Test Engineer to work on analysing and assuring the quality of DVLAs software to build products quickly and safely. £35,663 plus £10,331 DVLA pension contribution per annum. Flexible, hybrid working from Swansea (60% on site), a great place to work, live and play, with a healthy work-life balance on how and where you work. Role Overview: A Test Engineer is responsible for creating solutions that enhance the efficiency and effectiveness of testing processes. They apply established engineering standards to design, develop, and execute a range of technical tests. This role ensures a high-quality, reliable testing service by planning, designing, and performing all testing activities, including work on legacy systems. The Test Engineer verifies and validates code using appropriate tools and methodologies, supporting the Scrum team in delivering tasks and achieving a clear definition of 'done.' As a Test Engineer, your responsibilities will include, but aren't limited to: • Determine test scope and estimate the effort required, • Use technical tooling and engineering approaches to design and execute tests, • Develop reports, record outcomes and support the resolution of defects, • You will have real experience of using test tooling to assist you in testing both web-based user interfaces and APIs., • You will proactively look to implement Continuous Testing principles to speed up the feedback cycle for all elements of quality, such as security and accessibility., • You will have experience as a Test Analyst or Test Engineer and able to work across multiple delivery squads and be able to have difficult conversations when your testing has identified defects. BenefitsAlongside your salary of £35,663, Driver and Vehicle Licensing Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits: • Best in class learning and development tailored to your role?, • An environment with flexible working options where we encourage a great work-life balance?, • A culture encouraging inclusion and diversity?with a range of staff communities to support all our colleagues?, • Generous employer contribution of 28.9%, depending on chosen, • Flexible working options where we encourage a great work-life balance., • Digital communities?with clear career frameworks, • On-site gym plus personal training available (membership applies), • On-site nursery, restaurants and coffee bar?, • 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday., • 24-hour Employee Assistance Programme providing free confidential help and advice for staff. For this role you will need to submit a CV. Within your CV please provide detailed evidence of your experience of the following essential criteria: • Experience in software testing, including manual and/or automated testing, defect management, and test creation., • Familiarity with testing tools (e.g. X-Ray/Bruno) and understanding of software development life cycles., • Ability to work with and gain an understanding of digital products and data, using designs and user stories. The sift will take place week commencing 23/02/26. Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.? Successful candidates must meet the security requirements before they can be appointed. The level of security needed is?security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

DVLA are looking for a Senior Cyber Security Consultant to join their Cyber Security Services team. In this role you will provide cyber security consultancy across DVLA's large IT estate, supporting the secure delivery of systems and digital services used by millions of UK citizens. Flexible, hybrid working (60% Swansea office based) with a salary of up to £58,997 (depending upon assessment) plus a generous Civil Service Pension of 28.97% and other Civil Service benefits. Job Summary As a Cyber Security Consultant, you will join the Cyber Security Services team providing cyber security consultancy across DVLA's IT programmes and services. The role supports both project delivery and business-as-usual activities, ensuring that cyber security risks are identified, assessed and appropriately managed. You will work closely with architects, engineers and delivery teams to review technical designs, assess cyber security risks and ensure security requirements are embedded within systems and services. This role plays a key part in ensuring DVLA continues to deliver secure-by-design digital services, supporting the design and implementation of systems aligned with UK Government security policies and industry best practice. Open Session Would you like to find out more about the role, the team and what it's like to work in this department? If so, DVLA are organising an open session where you can virtually 'meet the team' on Tuesday 17th March at 12pm. Follow application link for booking info. Responsibilities • Provide cyber security consultancy and expert advice to IT programmes, projects and operational teams across DVLA., • Conduct cyber security risk assessments using agreed methodologies, supporting informed IT and information risk management decisions., • Ensure cyber security requirements are incorporated into technical designs and architectural decisions across DVLA systems and services., • Build and maintain strong relationships with project stakeholders including senior managers, project managers, engineers and other IT specialists. You will be an experienced cyber security professional with problem-solving skills and the ability to assess security risks across technical systems and services. You will be comfortable working in a consultancy-style role, providing advice and guidance to project teams and stakeholders to ensure security requirements are considered throughout the delivery of IT solutions. Essential skills • Solid knowledge of information security frameworks (ISO 27001, NIST) and an understanding of cyber security principles used to secure modern systems and technologies., • Strong understanding of risk, risk assessment and risk management techniques., • Knowledge of cyber security principles and the challenges associated with securing different technologies., • Experience delivering cyber security services within a business or organisational environment., • Professional information security certifications - CISSP, CISM / equivalent, • Experience working with government security frameworks such as the Cyber Assessment Framework Alongside your salary of £44,421 - £58,997, Driver and Vehicle Licensing Agency contributes £12,868 towards you being a member of the Civil Service Defined Benefit Pension scheme. Plus: • Best in class learning and development tailored to your role (inc. expensed certifications such as CISSP, CISM), • An environment with flexible working options where we encourage a great work-life balance, • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues, • Employer pension contribution of 28.97% of your salary, • Digital communities with clear career frameworks, • On-site gym plus personal training available (membership applies), • On-site nursery, restaurant and coffee bar, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), • 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday This is a Civil Service Grade SEO | Salary range £44,421 - £58,997. Please apply at your earliest convenience and no later than 11:55pm on 22nd March with a CV that has evidence against the following criteria: • Knowledge of the issues and techniques associated with securing a variety of technologies, and a knowledge of the cyber security industry., • A substantial understanding of risk, and risk assessment and management techniques. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. Interviews will take place from 6th April and will be conducted face-to-face at DVLA's Swansea office (DVLA, Swansea, SA6 7JL). If you are an experienced cyber security professional with strong knowledge of information security, risk assessment and cyber security frameworks, we would welcome your application. This is an opportunity to contribute to the security of DVLA's large and complex IT environment that supports critical services used by millions of people across the UK. Apply now or contact Zee at Inspire People in complete confidence.

DVSA is a large, complex government organisation responsible for road safety. It operates across Great Britain generating annual income of around £450m and employing c4,600 people.As a Senior Financial Control Manager you will be part of a specialist team that sits at the heart of the finance department. The team provides expert advice, support and challenge to DVSA managers, ensuring compliance with all statutory, regulatory and best practice accounting standards and requirements.As a senior member of the Financial Control team the post-holder will take the lead responsibility for one area of financial control, however may also be required to participate across the full breadth of the team's remit. The functions are delivered in partnership with our outsourced shared services provider.*Accounts Receivable - Managing reconciliation processes and providing expert advice in financial transactions from front line systems, customer balances and customer refunds. *Cash and Banking - Managing receipts and payments through the banking process. Managing the payment process to HM Treasury of all monies collected for penalties and fines and monies collected on behalf of DVA (Northern Ireland). *Tax compliance and Payroll - Responsible for all aspects of tax compliance to ensure the agency meets its obligations, maintains strong audit trail and financial control. Manage the internal payroll function including employer PAYE compliance and 2nd workplace. *Accounts Payable - Responsible for the Purchase to Pay (P2P) and the Travel & Subsistence (T&S) functions of the organisation. Person specificationTo be successful in this role you will need to have the following experience: *Significant experience working in a Finance function. *Experience of managing people. *Excellent interpersonal skills, with the ability to engage with key stakeholders. *Good working knowledge of ERP systems, e.g. SAP and Oracle *Ability to understand front end business systems and interfaces into ERP finance systems. *Proficiency in Microsoft applications including Microsoft Excel Additional InformationThis role can be based in Swansea or Nottingham, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week.Some travel will be necessary depending on location (estimated, 1 overnight trip per quarter, and 2 day trips per month). About UsThe Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.We're working hard to: *Make roads safer. *Improve services for our customers. *Make road transport greener and healthier. *Harness the potential of technology and data. *Grow and level up the economy. BehavioursWe'll assess you against these behaviours during the selection process: *Communicating and Influencing *Changing and Improving *Managing a Quality Service Interviews are likely to be held week commencing 23 March 2026.How to Apply Full details can be found on Civil Service Jobs - Job ref: 448574. For this role you will need to submit a CV which must include your employment history, relevant experience to date, and professional qualifications and memberships.For your CV, please provide detailed evidence of your experience against the following essential criteria:*Your experience of working in a Finance control function and managing people. • Your experience of engaging with key stakeholders., • Your experience of working with ERP systems, e.g. SAP and Oracle., • Your understanding and experience of front-end business systems and interfaces into ERP finance systems., • Your experience of Microsoft applications including Microsoft Excel Please note, for this vacancy, we are working with our recruitment partner Hays. Please send your CV to Jackie Taylor - The selection process will include an interview and presentation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Policy Team Lead Driver and Vehicle Licensing Agency Apply before 11:55 pm on Sunday 15th March 2026 Location: Swansea (Hybrid) Salary: £44,241 - A Civil Service Pension with an employer contribution of 28.97% ️ Contract Type: Permanent– Flexible working, Full-time, Job share, Part-time ️ Available Positions: 2 The two roles on offer are fast paced, varied, and impactful. We are seeking motivated and enthusiastic individuals to join our team. One role focuses on delivering policy advice, developing existing policies, and managing policy change. You will help shape and deliver policy to tight timescales while balancing competing priorities, engaging a wide range of stakeholders, and providing clear, confident advice. The other role is responsible for managing all Ministerial correspondence at DVLA, including Parliamentary Questions and tailored Ministerial, MP Direct, and Treat Official replies. You will lead drafting, quality-assure contributions from across the agency, and ensure performance targets are met. Both roles involve regular engagement with senior stakeholders across the Strategy and Policy Directorate, the Executive Team, DfT officials, and Ministerial Private Offices. This provides valuable exposure, opportunities to build strong cross-government relationships, and develop your professional network. You will also lead dynamic workstreams and have line management responsibility for 2–6 people. This is an excellent opportunity to develop leadership and management skills, with training and support provided as needed. Top Responsibilities • Providing strategic policy support on operational issues to DVLA, DfT and other Motoring Agencies. Providing advice and information to internal and external parties including other Government Departments and Ministers, ensuring compliance with legal frameworks and policy objectives., • Proactively reviewing policies and legislation utilising information from available sources (stakeholders, customers, operational areas, customer insight, data analysis Ministers and MPs) to ensure that policies are informed, evidence based and achievable., • Managing the drafting and clearance of Parliamentary Questions, Ministerial and other official correspondence, submissions and briefings for senior officials, Ministers and other Government Departments. Provide appropriate representation of the Agency or Department at meetings or events., • Developing and influencing evidence-based policy through, stakeholder engagement and consultation. Effective use of available resources and adherence to appropriate Agency or Government policies and practices for legislative and spend approvals. Effectively influencing implementation, considering deregulatory measures to minimise the burden of change on customers, stakeholders and industry., • Encouraging change and efficiency ensuring all are aware of and agree to Government, Departmental and Agency strategies with a focus on enabling digital services. Benefits • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)., • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday., • Access to the staff discount portal., • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc., • Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues., • 24-hour Employee Assistance Programme providing free confidential help and advice for staff., • Flexible working options where we encourage a great work-life balance. About You To be successful in this role you will need to have the following: • Excellent written and verbal communication skills, producing concise and accurate briefings, reports, and submissions etc., • Strong stakeholder management skills, including how you build and sustain relationships, successfully influence, and manage challenge from stakeholders and/or customers., • Delivering quality work to tight deadlines, efficiently handling competing priorities, working flexibly to achieve objectives., • Team leadership, such as line management or leading a project. How to Apply Read the full description and apply at CS Jobs using the link provided. This vacancy closes at 23:55 on Sunday 15th March 2026

Service Desk Analyst Driver and Vehicle Standards Agency Apply before 11:55 pm on Sunday 8th March 2026 Location: Swansea (Hybrid) Salary: £26,607 - A Civil Service Pension with an employer contribution of 28.97% ️ Contract Type: Permanent– Full-time, Job share, Part-time ️ Available Positions: 1 As a Service Desk Analyst, you will provide a friendly and helpful first-line service to the users, helping to resolve requests and incidents in an effective and timely manner. You will play a key role in ensuring work is done to agreed timescales on behalf of the user. Top Responsibilities • Provide high quality initial support for all end user service requests relating to the IT environment., • Logging, updating and where possible resolution of incidents and requests reported by call & chat, taking end to end responsibility by ensuring they are delivered to agreed timescales (SLAs)., • Ensure the logging and update of detailed information about every call into the ITSM tooling, allowing the team to provide effective data to the resolver groups., • Understand user groups and make an initial assessment on the impact/urgency of requests and incidents., • Liaise directly with DVSA internal customers to provide a top-quality customer service. Benefits • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)., • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday., • Access to the staff discount portal., • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc., • Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues., • 24-hour Employee Assistance Programme providing free confidential help and advice for staff., • Flexible working options where we encourage a great work-life balance. About You To be successful in this role you will need to have the following experience: • Ability to deliver high‑quality service with a positive, approachable attitude and communicate information clearly and confidently., • Strong attention to detail, able to review information accurately and gather key details through effective questioning and listening., • General IT proficiency, including experience using common workplace tools such as email, communication platforms and word‑processing software. How to Apply Read the full description and apply at CS Jobs using the link provided. This vacancy closes at 23:55 on Sunday 8th March 2026

Department: Property Services Division (PSD), Department of Finance Salary: £61,673 - £64,469 per annumHours: Full-time, permanentLocation: Clare House, Belfast, however NICS operates a hybrid working policy which allows staff to work between the office and remote working locations. Ref: IRC324089

Applicants should have experience leading frontline services and a commitment to high-quality public service delivery. A local government authority in the United Kingdom is seeking a Team Leader for Civil Parking Enforcement. The successful candidate will lead the delivery of parking enforcement ser

Civil Service Pension Scheme (CSPS). An International professional services organisation is seeking a detail-oriented and proactive. Contribute to client service reporting and represent the organisation externally at professional events.

Posts are available across NICS Departments and Agencies throughout Northern Ireland.You must be willing to work in any NICS Department or location, subject to business need.Staff Officer Accountant is the first level of middle management within the NICS accountancy profession.You will work within o

DEPARTMENT: Agri-Food and Biosciences Institute Northern Ireland (AFBI).Ensure you read the information regarding this opportunity thoroughly before making an application.LOCATION: AFBI Stormont, Stoney Road, Belfast, BT4 3SD, however, they may, on occasion, also be expected to work at other sites i

DEPARTMENT: Agri-Food and Biosciences Institute Northern Ireland (AFBI).Ensure you read the information regarding this opportunity thoroughly before making an application.LOCATION: AFBI Stormont, Stoney Road, Belfast, BT4 3SD, however, they may, on occasion, also be expected to work at other sites i

DEPARTMENT: Agri-Food and Biosciences Institute Northern Ireland (AFBI).Ensure you read the information regarding this opportunity thoroughly before making an application.LOCATION: AFBI Stormont, Stoney Road, Belfast, BT4 3SD, however, they may, on occasion, also be expected to work at other sites i

DEPARTMENT: Agri-Food and Biosciences Institute Northern Ireland (AFBI).Ensure you read the information regarding this opportunity thoroughly before making an application.LOCATION: AFBI Stormont, Stoney Road, Belfast, BT4 3SD, however, they may, on occasion, also be expected to work at other sites i