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Logistics Operations Coordinator Full-time, permanent 1 day of working from home per week Watford COMPANY OVERVIEW Designer Parfums is a fast-growing, dynamic global fragrance company in the perfume & cosmetics industry, with a UK base in London and international ambition, with active business in around 70 markets. We are a small family-owned business, and we are proud to create, develop, and distribute brands from a fantastic portfolio of heritage classics to celebrity trend-led fragrances. We are brand owners and licensees for GHOST, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY & JEAN LOUIS SCHERRER and proud to be distributors for ARIANA GRANDE, GUY LAROCHE, PALOMA PICASSO, AIGNER & GANT. Our employees make our business special. With strong family values, we believe that Designer Parfums is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, Agile and Approachable while meeting our business goals. JOB PURPOSE Provide day-to-day administration of the logistics department. Managing relationships with Freight Forwarders, all internal departments, and understanding their logistical needs as well as tracking all shipments within the supply chain from point of supply to delivery to the destination, ensuring any problems that may arise are resolved promptly. KEY DUTIES AND RESPONSIBILITIES Freight (inbound/Outbound) -Coordinate imports with our transport partners for Custom clearance, ensuring correct product information for shipments, and sharing documents. -Arrange local, EU & international shipments through our forwarders, working closely with suppliers and internal colleagues to provide updates and tracking of all shipments. -Maintain shipment tracker and pricing matrix -Raise POs for freight -Manage invoice approval process -Communication with business partners like 3PL, 4PL and Hauliers -Freight KPI tracking Ad-hoc and Structured Reporting -Sales Order Tracker (outbound) -Inbound Tracker (truck & non-truck) -Cost & lane matrix -Ad hoc reporting on 3PL, 4PL and hauliers’ performance REQUIREMENTS Qualification & Experience -Proven experience in freight forwarding (Import and/or Export) -Strong understanding of Air, Road, and/or Sea freight operations and regulations -Knowledge of commodity/HS codes to deal with customs & duty taxes -Excellent documentation, organisational, and communication skills -Has identified and resolved common transit problems -Aware of Haz-Mat Rules and regulations for CPG transportation -Has customer-facing experience -SAP Business 1 is desirable but not essential Attributes -Good Excel skills -Proactive approach to problem-solving and initiative-taking -Ability to prioritise workload effectively and work well under pressure -High attention to detail -Ability to learn quickly -Systems-driven with good analytical skills -Excellent time and self-management -Keen to learn and motivated